Title: Mercure Campinas Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Campinas Hotel Travelers enjoy the best of both worlds at this hotel, where they can relax with rooftop views or energize with a workout by the pool ## Photo gallery for Mercure Campinas Hotel ![Exterior - Mercure Campinas Hotel (Campinas)](https://images.trvl-media.com/lodging/2000000/1060000/1056800/1056712/53a4d462.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property – evening/night - Mercure Campinas Hotel (Campinas)](https://images.trvl-media.com/lodging/2000000/1060000/1056800/1056712/15480453.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Mercure Campinas Hotel (Campinas)](https://images.trvl-media.com/lodging/2000000/1060000/1056800/1056712/63fd628e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Shower, eco-friendly toiletries, hair dryer, towels - Mercure Campinas Hotel (Campinas)](https://images.trvl-media.com/lodging/2000000/1060000/1056800/1056712/caaa78de.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden - Mercure Campinas Hotel (Campinas)](https://images.trvl-media.com/lodging/2000000/1060000/1056800/1056712/7127f45f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Mercure Campinas Hotel offers a perfect retreat with a rooftop terrace and garden. Guests love the location near Iguatemi Shopping Mall and Moises Lucarelli Stadium. Amenities include a sauna, steam room, gym, and an outdoor pool with sun loungers. ## Reviews 8.0 Very good ## Popular amenities - Pool - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning - Gym £60 includes taxes & fees 28 Jan - 29 Jan ## Room options ### Check availability for these dates Tonight [Jan 26 - Jan 27](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=1056712&PinnedHotelID=1056712&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=1056712&PinnedHotelID=1056712&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 27 - Jan 28](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=1056712&PinnedHotelID=1056712&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=1056712&PinnedHotelID=1056712&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1056712&PinnedHotelID=1056712&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1056712&PinnedHotelID=1056712&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=1056712&PinnedHotelID=1056712&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=1056712&PinnedHotelID=1056712&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Superior Room, 1 Double Bed ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1060000/1056800/1056712/71063d52.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Double Bed ### Highlights Air conditioning TV Blackout curtains Separate bedroom Private bathroom Hairdryer Bathrobes Eco-friendly toiletries - 258 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Standard Room, Multiple Beds ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1060000/1056800/1056712/39e73aeb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Multiple Beds ### Highlights Air conditioning TV Blackout curtains Eco-friendly toiletries Private bathroom Hairdryer Minibar Eco-friendly cleaning supplies - 258 sq ft - Sleeps 2 - 1 Double Bed and 1 Single Bed ### View all photos for Superior Apartment, 1 Double Bed ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1060000/1056800/1056712/71063d52.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment, 1 Double Bed ### Highlights Air conditioning TV Blackout curtains Eco-friendly toiletries Private bathroom Hairdryer Minibar Eco-friendly cleaning supplies - Sleeps 2 - 1 Double Bed ### View all photos for Standard Room, 1 Double Bed ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1060000/1056800/1056712/71063d52.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed 8.6 Excellent 18 reviews ### Highlights Air conditioning TV Blackout curtains Separate bedroom Eco-friendly toiletries Private bathroom Hairdryer Minibar - 258 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Standard Twin Room, 2 Single Beds ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1060000/1056800/1056712/c4238786.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, 2 Single Beds ### Highlights Air conditioning TV Blackout curtains Separate bedroom Eco-friendly toiletries Private bathroom Hairdryer Minibar - 258 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCampinas-Hotels-Mercure-Campinas-Hotel.h1056712.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCampinas-Hotels-Mercure-Campinas-Hotel.h1056712.Hotel-Information) ## About the area Located in Campinas, Mercure Campinas Hotel is in the city centre. Campinas Shopping Center and Iguatemi Shopping Mall are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Wet n Wild Waterpark and Hopi Hari Theme Park. Looking to enjoy an event or a match while in town? See what's going on at Moises Lucarelli Stadium. [Visit our Campinas travel guide](https://www.expedia.co.uk/Campinas.dx6053237) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-22.91111%2C-47.05632&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=YWoh01qNaNTYoAMF3VeIeB0_uw0=) Avenida Aquidaban 400 - Centro, Campinas, SP, 13026-510 ### What's nearby - ![Jequitibas Forest showing a statue or sculpture and a park](https://images.trvl-media.com/place/6169897/1926ea19-4de9-44f0-8709-2b0656b3f70f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Jequitibas Forest 10 min walk \- 0.5 miles - ![Metropolitan Cathedral of Campinas featuring heritage architecture and a church or cathedral](https://images.trvl-media.com/place/6256000/836e6fe3-9727-49c0-9230-b37a3bf3f7aa.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Metropolitan Cathedral of Campinas 11 min walk \- 0.6 miles - ![Municipal Aquarium which includes marine life and interior views](https://images.trvl-media.com/place/6285758/68684999-c7a3-47d8-8be5-86296d8bc53e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Municipal Aquarium 13 min walk \- 0.7 miles - Moises Lucarelli Stadium 8 min walk \- 0.5 miles - Vera Cruz Hospital 19 min walk \- 1.1 miles ### Getting around - Campinas Center Station 17 min walk - Campinas (VCP-Viracopos - Campinas Intl.) 18 min drive ### Restaurants - Bar Basso 2 min walk - Mercure Campinas 1 min walk - Pao do Bosque 4 min walk - Estação Aquidabã 1 min walk - Nico Paneteria 5 min walk ## About this property ### Mercure Campinas Hotel Upscale hotel near Iguatemi Shopping Mall Located close to Moises Lucarelli Stadium and Metropolitan Cathedral of Campinas, Mercure Campinas Hotel provides a rooftop terrace, a garden and laundry facilities. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, Opera Morena, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym. Other perks at this hotel include: - An outdoor pool, along with sunloungers - Buffet breakfast (surcharge), valet parking (surcharge) and an electric car charging station - Multilingual staff, a lift and a banquet hall - A TV in reception, luggage storage and smoke-free property Room features All 196 rooms boast comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes. Extra conveniences in all rooms include: - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and showers - TVs with premium channels - Housekeeping, desks and phones ## Similar properties ![Couples treatment room(s), hot tub, steam room, Turkish bath/hammam](https://images.trvl-media.com/lodging/2000000/1150000/1142700/1142621/2048becd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vitória Hotel Concept Campinas Cambuí - Pool - Breakfast included - Spa - Free Wi-Fi 9.0 Wonderful 1,003 reviews £74 includes taxes & fees 30 Jan - 31 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=1142621&PinnedHotelID=1142621&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/1000000/920000/912800/912791/85212b4c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Melia Campinas Cambuí - Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 1,004 reviews £84 includes taxes & fees 13 Feb - 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Pool - Breakfast included - Kids’ pool - Free Wi-Fi 8.2 Very good 552 reviews £46 includes taxes & fees 18 Feb - 19 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=9726546&PinnedHotelID=9726546&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/2000000/1830000/1829100/1829040/9afd1756.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Cassino Tower Campinas Cambui By Nacional Inn Cambuí - Pool - Breakfast included - Pet-friendly - Free Wi-Fi 9.0 Wonderful 544 reviews £49 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=1829040&PinnedHotelID=1829040&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/17000000/16050000/16043900/16043898/d15421fc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vitória Hotel Express Dom Pedro Campinas - Pool - Breakfast included - Free Wi-Fi - Restaurant 9.2 Wonderful 1,001 reviews £53 includes taxes & fees 30 Jan - 31 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=16043898&PinnedHotelID=16043898&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/28000000/27440000/27432200/27432129/1fd30e4b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal Palm Tower Anhanguera Campinas - Pool - Breakfast included - Free Wi-Fi - Restaurant 9.2 Wonderful 562 reviews £78 includes taxes & fees 30 Jan - 31 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=27432129&PinnedHotelID=27432129&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast area](https://images.trvl-media.com/lodging/19000000/18410000/18409400/18409330/88e5b396.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Transamerica Fit Campinas Cambuí - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 980 reviews £45 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=18409330&PinnedHotelID=18409330&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/2000000/1060000/1054600/1054553/8dcdb66d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Campinas Ponte Preta - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.2 Very good 676 reviews £46 includes taxes & fees 27 Jan - 28 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=1054553&PinnedHotelID=1054553&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=1056712&PinnedHotelID=1056712&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1056712,1142621,912791,32503241,16279270) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Valet parking on site (BRL 32 per day) - Limited on-site valet parking ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: BRL 70 for adults and BRL 70 for children - A bar/lounge - A restaurant ### Restaurants on site - Opera Morena ### Things to do - Gym - Outdoor pool - Sauna - Steam room - TV in common areas ### Family friendly - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping on request - Multilingual staff ### Business services - Business centre - Meeting rooms ### Outdoors - Garden - Pool loungers - Rooftop terrace - Vegetable garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 14 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - TV with premium satellite channels ### Food and drink - 24-hour room service - Minibar ### More - Air conditioning - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Iron/ironing board on request - LED lighting - Phone - Recycling - Safe - Water-efficient showers ## Policies ### Check-in Check-in time starts at 3:00 PM Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions The check-in location differs from the property location; go to: \[Francisco Glicério Avenue\] Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities or services will be unavailable from February 1 2026 to December 31 2026 (dates subject to change): - One of the bars/lounges - One of the dining venues - One of the swimming pools - Breakfast - Business centre - Fitness facilities - Laundry facilities - Meeting facilities - Parking area - Sauna ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of BRL 100 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 15 kg per pet) Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately BRL 70 for adults and from BRL 70 for children - Valet parking fee: BRL 32.00 per day - Pet fee: BRL 100 per pet, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property uses a grey water recycling system If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Campinas Hotel Mercure Campinas Mercure Hotel Campinas Mercure Hotel Mercure Campinas Mercure Campinas Mercure Campinas Hotel Mercure Hotel Campinas Mercure Campinas Brazil Mercure Campinas Hotel Hotel Mercure Campinas Hotel Campinas Mercure Campinas Hotel Hotel Campinas ## Frequently asked questions ### Does Mercure Campinas Hotel have a pool? ### How much does it cost to stay at Mercure Campinas Hotel? ### Is Mercure Campinas Hotel pet-friendly? ### How much is parking at Mercure Campinas Hotel? ### What time is check-in at Mercure Campinas Hotel? ### What time is check-out at Mercure Campinas Hotel? ### Where is Mercure Campinas Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Mercure Campinas Hotel Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 7.8 Location ### 8.0 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 283 8 - Good 270 6 - Okay 116 4 - Poor 44 2 - Terrible 30 ## Reviews ### 10/10 Excellent #### Saul 9 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cozy, place pool was cool, staff is friendly would definitely come back ##### Saul Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Kevin 21 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel in Campinas Great hotel for the price! The bed was very comfortable and the food in the cafeteria was good! ##### Kevin Stayed 1 night in Jan 2024 ### 8/10 Good #### Hyong Ho 15 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities good location dining facility insufficient. ##### Hyong Ho Stayed 3 nights in Jun 2024 ### 8/10 Good #### Verified traveller 3 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It took 4 days to get my cleaning back and the desk was mostly helpful but one desk party was antagonistic with me about my concerns. Room cleaning and the restaurant staff were very nice. I woul not stay again - picked the brand as it is normally a good brand and location. This time location was poor with homeless on the streets. ##### Verified traveller Stayed 4 nights in Nov 2023 ### 8/10 Good #### Brett 30 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good hotel. ##### Brett Stayed 1 night in Sep 2025 ### 8/10 Good #### Carlos 29 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort . ##### Carlos Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Márcio de 8 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort N/A ##### Márcio de Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Shirley 7 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very comfortable. ##### Shirley ### 6/10 Okay #### Fabrice 12 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Room clean, not too expensive but a bit old and shabby by some aspects. Slippers, coffee machine, boiler and tissues should be a standard for this kind of hotel. And it's not the case here. Swimming pool is tiny. Surroundings are really poor and crap. Almost nobody speaks english here, which was a first for me. The dining service is lame, it takes ages, many things at the menu are not available. In a nushell, don't dine here. Breakfast is more than correct ##### Fabrice Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Thales 15 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good ##### Thales Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Geraldo Majela 25 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tranquila Boa ##### Geraldo Majela Stayed 1 night in Feb 2024 ### 6/10 Okay #### mauricio 17 Dec 2024 Liked: Cleanliness Disliked: Staff & service CHECK IN HORRIVEL SUPER DEMORADO ##### mauricio Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Achilles 6 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Ok ##### Achilles Stayed 2 nights in Jul 2024 ### 2/10 Terrible #### João Henrique 17 Jul 2024 Liked: Property conditions & facilities Disliked: Staff & service, amenities The front desk could not figure out a booking made on Expedia! Took us more than 30 min to check in and we had to come down two times to talk to them because the key would not work. Also they wanted to make us pay the already paid booking. ##### João Henrique Stayed 1 night in Jul 2024 ### 2/10 Terrible #### Ricardo 22 Sept 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Péssimo Funcionários mal preparados Limpeza ruim ##### Ricardo Stayed 1 night in Sep 2025 ### 6/10 Okay #### EDILSON 25 Aug 2025 Liked: Cleanliness #### Uma rápida passagem apenas uma passagem para ficar uma noite, chegando as 21 horas e saindo as 7 horas do dia seguinte. Sem condiçoes de avaliar muitos itens. ##### EDILSON Stayed 1 night in Aug 2025 ### 4/10 Poor #### EDILSON 16 Aug 2025 Disliked: Staff & service #### Um pessimo restaurante passei uma noite apenas, viagem a negocios. Cheguei no hotel as 16 horas, depois de dirigir por mais de 8 horas. Demorou para fazer o check in, e isso por que só tinha uma pessoa na minha frente. Ao descer para jantar no restaurante do hotel, pedi um file a parmegiana, o qual quando foi servido, não era filé e muito menos carne de qualidade, serviram um pedaço cheio de nervos e gordura. Chamei o gerente e pedi se aquilo ali era um prato que pudesse ser servido. Ele pediu desculpas, jogou a culpa para cima do pessoal da cozinha. Resolvi não jantar mais e fui para meu quarto. Ao chegar, solicitei uma canja, a qual demorou uns 5 minutos para chegar, conclusão era requentada e além disso estava fria. No outro dia ao tomar o café da manhã não tinha copo de vidro para que eu pudesse servir suco. Pois todos estavam ocupados, me deram um copo descartável. ##### EDILSON Stayed 1 night in Aug 2025 ### 6/10 Okay #### Juliana 29 Jul 2025 Disliked: Staff & service Achei ruim o atendimento. Meu chuveiro estava ruim, pedi para consertarem e nada. Banho péssimo. Check out demorado ##### Juliana Stayed 3 nights in Jul 2025 ### 8/10 Good #### Verified traveller 16 Jul 2025 Liked: Cleanliness, property conditions & facilities O hotel é bom, porem deixa a desejar no atendimento e travesseiros de péssima qualidade. ##### Verified traveller Stayed 2 nights in Jul 2025 ### 4/10 Poor #### Maycon 5 Jul 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Não volto mais... Recepcionista de mal humor, perdida com as informações, quarto com cheiro ruim e café da manhã com poucas opções. ##### Maycon Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Patrick Giordanni 24 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Estadia tranquila Estadia ótima, quarto limpo e bem espaçoso. Funcionários bem atenciosos e simpáticos. O pedido pelo QR code do serviço de quarto não funcionou. No banheiro, na área da pia, não havia sabonete. Na academia alguns equipamentos bem antigos e sem funcionar. Mas no geral a estadia foi positiva. ##### Patrick Giordanni Stayed 1 night in Jun 2025 ### 4/10 Poor #### André Luiz 13 Jun 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service Ao reservar o hotel, verifiquei se avia ponto de carregamento de veículo eletrico e sim, esta na especificação. Porem ao chegar fui surpreendido que o ponto havia sido retirado. Falei com a recepçào e aresposta simples, va ao mercado carregar. Falei que ao reservar tinha na descriçào e ele simplismente disse que não estava certo e que o mesmo foi tirado a algum tempo. ##### André Luiz Stayed 2 nights in Jun 2025 ### 8/10 Good #### Sergio F 12 May 2025 Liked: Staff & service, room comfort #### Razoável O quarto estava em bom estado já as áreas comuns especialmente a academia estava com quase todos os equipamentos quebrados. O banheiro da área fitness estava imundo. ##### Sergio F Stayed 2 nights in May 2025 ### 2/10 Terrible #### Samantha 1 Apr 2025 Liked: Cleanliness, room comfort Disliked: Staff & service, property conditions & facilities #### péssimo atendimento Optei por uma opção mais cara com restaurante no hotel para jantar no quarto. Sou celíaca (alérgica ao glúten) e autista. Queria jantar no quarto principalmente para evitar crises do autismo e ter uma refeição adequada (iria solicitar ao restaurante uma canja). No check-in a atendente quis me cobrar novamente o valor da hospedagem e não estava aceitando o recibo do Hoteis.com. A muito custo, ela verificou que eu já havia pago a estadia. Questionei sobre o café da manhã e o jantar e ela me falou os horários que estaria disponível ambos os serviços. Quando fui realizar o pedido do jantar, o atendente do restaurante me avisou que eles não estavam servido os quartos, que tinha um buffet disponível no saguão. Comentei sobre as minhas questões e ele falou que no buffet havia massas e sopa de legumes com macarrão. Eu não poderia consumir nenhum item, por sou alérgica ao glúten. Pedi para abrir uma exceção e ouvi que ele só recebia ordens e não podia fazer nada a respeito. Liguei para a recepção, expliquei a situação e ficaram de me retornar e não obtive retorno. Na madrugada, acordei as 3hrs para ir ao banheiro e o quarto estava sem luz. Liguei 2x na recepção e não fui atendida. Não consegui carregar meu celular, o quarto estava quente, não tinha abertura da janela e o ar condicionado não funcionava pela falta de energia. Me arrumei as escuras, não dormi com medo de perder a hora já que a bateria do celular estava acabando. Fiz o check-out e novamente fui cobrada pela estadia. ##### Samantha Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Verified traveller 31 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort muito boa. piscina poderia ser mais limpa por isso nem aproveitei. Preçp do buffet a noite é alto para pouca variedade ##### Verified traveller Stayed 3 nights in Mar 2025 ## Expedia's Latest Trends ### Hotels > [Rosewood Sao Paulo](https://www.expedia.co.uk/Sao-Paulo-Hotels-Rosewood-Sao-Paulo.h70393469.Hotel-Information) > > [Maksoud Plaza](https://www.expedia.co.uk/Sao-Paulo-Hotels-Maksoud-Plaza.h9880.Hotel-Information) > > [Hotels near York Station](https://www.expedia.co.uk/York-Station-Hotels.d6042811.Travel-Guide-Hotels) > > [Amora Hotel](https://www.expedia.co.uk/Sao-Sebastiao-Hotels-Amora-Hotel.h8704323.Hotel-Information) > > [HOTEL NEVADA](https://www.expedia.co.uk/Ubatuba-Hotels-HOTEL-NEVADA.h78282448.Hotel-Information) > > [DPNY Beach Hotel & SPA Ilhabela](https://www.expedia.co.uk/Ilhabela-Hotels-DPNY-Beach-Hotel-SPA.h4053064.Hotel-Information) > > [Leonardo Hotel London Croydon](https://www.expedia.co.uk/London-Hotels-Jurys-Inn-London-Croydon.h866550.Hotel-Information) > > [Hotels in Rottnest Island](https://www.expedia.co.uk/Rottnest-Island-Hotels.d3047.Travel-Guide-Hotels) > > [B&B Newton Longville](https://www.expedia.co.uk/Newton-Longville-Bed-And-Breakfasts.d3000461838-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [Hotels in Cornwall](https://www.expedia.co.uk/Destinations-In-Cornwall.d6046193.Hotel-Destinations) > > [Catalina Hotel](https://www.expedia.co.uk/Ubatuba-Hotels-Catalina-Hotel.h96941378.Hotel-Information) > > [Hotels in Reggio Calabria](https://www.expedia.co.uk/Reggio-Calabria-Hotels.d2971.Travel-Guide-Hotels) > > [Very good location! 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