Title: Mercure Campinas Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=1056712&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Campinas Hotel Hotel with a sauna, 9-minute walk to Metropolitan Cathedral of Campinas ## Photo gallery for Mercure Campinas Hotel ![Outdoor pool, pool loungers - Mercure Campinas Hotel (Campinas)](https://images.trvl-media.com/lodging/2000000/1060000/1056800/1056712/690d3ae8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Mercure Campinas Hotel (Campinas)](https://images.trvl-media.com/lodging/2000000/1060000/1056800/1056712/92011b33.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Mercure Campinas Hotel (Campinas)](https://images.trvl-media.com/lodging/2000000/1060000/1056800/1056712/63fd628e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (BRL 70.00 per person) - Mercure Campinas Hotel (Campinas)](https://images.trvl-media.com/lodging/2000000/1060000/1056800/1056712/5af06507.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, desk, blackout curtains - Mercure Campinas Hotel (Campinas)](https://images.trvl-media.com/lodging/2000000/1060000/1056800/1056712/43a7485d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Mercure Campinas Hotel offers a perfect retreat with a rooftop terrace and garden. Guests love the location near Iguatemi Shopping Mall and Moises Lucarelli Stadium. Amenities include a sauna, steam room, gym, and an outdoor pool with sun loungers. ## Reviews 8.0 Very good ## Popular amenities - Bar - Parking available - Pet-friendly - Pool - Breakfast available - Room service £55 includes taxes & fees 19 Dec - 20 Dec ## Room options ### Check availability for these dates Tonight [Dec 12 - Dec 13](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=1056712&PinnedHotelID=1056712&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=1056712&PinnedHotelID=1056712&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 13 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=1056712&PinnedHotelID=1056712&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=1056712&PinnedHotelID=1056712&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=1056712&PinnedHotelID=1056712&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=1056712&PinnedHotelID=1056712&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=1056712&PinnedHotelID=1056712&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=1056712&PinnedHotelID=1056712&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Superior Room, 1 Double Bed ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1060000/1056800/1056712/71063d52.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Double Bed ### Highlights Air conditioning TV Blackout curtains Separate bedroom Private bathroom Bathrobes Hairdryer Eco-friendly toiletries - 258 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Standard Room, Multiple Beds ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1060000/1056800/1056712/39e73aeb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Multiple Beds ### Highlights Air conditioning TV Blackout curtains Hairdryer Private bathroom Eco-friendly toiletries Minibar Eco-friendly cleaning supplies - 258 sq ft - Sleeps 2 - 1 Double Bed and 1 Single Bed ### View all photos for Superior Apartment, 1 Double Bed ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1060000/1056800/1056712/71063d52.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Apartment, 1 Double Bed ### Highlights Air conditioning TV Blackout curtains Hairdryer Private bathroom Eco-friendly toiletries Minibar Eco-friendly cleaning supplies - Sleeps 2 - 1 Double Bed ### View all photos for Standard Room, 1 Double Bed ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1060000/1056800/1056712/71063d52.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed 8.6 Excellent 18 reviews ### Highlights Air conditioning TV Blackout curtains Separate bedroom Hairdryer Private bathroom Eco-friendly toiletries Minibar - 258 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Standard Twin Room, 2 Single Beds ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1060000/1056800/1056712/c4238786.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, 2 Single Beds ### Highlights Air conditioning TV Blackout curtains Separate bedroom Hairdryer Private bathroom Eco-friendly toiletries Minibar - 258 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCampinas-Hotels-Mercure-Campinas-Hotel.h1056712.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCampinas-Hotels-Mercure-Campinas-Hotel.h1056712.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-22.91111%2C-47.05632&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=YWoh01qNaNTYoAMF3VeIeB0_uw0=) Avenida Aquidaban 400 - Centro, Campinas, SP, 13026-510 #### What's nearby - Moises Lucarelli Stadium \- 8 min walk \- 0.5 miles - Jequitibas Forest \- 10 min walk \- 0.5 miles - Metropolitan Cathedral of Campinas \- 11 min walk \- 0.6 miles - Campinas Jockey Club \- 14 min walk \- 0.8 miles - Culture Station \- 15 min walk \- 0.8 miles #### Getting around - Campinas Center Station - 17 min walk - Campinas (VCP-Viracopos - Campinas Intl.) - 18 min drive #### Restaurants - ‪Bar Basso - ‬2 min walk - ‪Mercure Campinas - ‬1 min walk - ‪Pao do Bosque - ‬4 min walk - ‪Estação Aquidabã - ‬1 min walk - ‪Nico Paneteria - ‬5 min walk ## About this property ### Mercure Campinas Hotel Upscale hotel near Iguatemi Shopping Mall Located close to Moises Lucarelli Stadium and Metropolitan Cathedral of Campinas, Mercure Campinas Hotel provides a rooftop terrace, a garden and laundry facilities. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, Opera Morena, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym. Other perks at this hotel include: - An outdoor pool, along with sunloungers - Buffet breakfast (surcharge), valet parking (surcharge) and an electric car charging station - A lift, a ballroom and a vegetable garden - A front desk safe, free newspapers and multilingual staff Room features All 196 rooms boast comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes. Extra conveniences in all rooms include: - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and showers - TVs with premium channels - Housekeeping, desks and phones ## Similar properties ![Outdoor pool, open 9:00 AM to 6:00 PM, pool loungers](https://images.trvl-media.com/lodging/1000000/920000/912800/912791/224c5c25.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Melia Campinas Cambuí - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 1,006 reviews £76 includes taxes & fees 9 Jan - 10 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=912791&PinnedHotelID=912791&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment room(s), hot tub, steam room, Turkish bath/hammam](https://images.trvl-media.com/lodging/2000000/1150000/1142700/1142621/2048becd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vitória Hotel Concept Campinas Cambuí - Pool - Breakfast included - Spa - 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2 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=16279270&PinnedHotelID=16279270&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9730000/9726600/9726546/w4497h3000x0y0-d18ab860.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Monreale Plus Midtown Campinas Ponte Preta - Pool - Breakfast included - Kids pool - Free WiFi 8.2 Very good 530 reviews £45 includes taxes & fees 28 Dec - 29 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=9726546&PinnedHotelID=9726546&HadPinnedHotel=true®ionId=-1&adults=2) ![Hallway](https://images.trvl-media.com/lodging/17000000/16050000/16043900/16043898/a45db6d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vitória Hotel Express Dom Pedro Campinas - Pool - Breakfast included - Free WiFi - Restaurant 9.2 Wonderful 1,000 reviews £51 includes taxes & fees 20 Dec - 21 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=16043898&PinnedHotelID=16043898&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1830000/1829100/1829040/badede24.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Cassino Tower Campinas Cambui By Nacional Inn Cambuí - Pool - Breakfast included - Pet-friendly - Free WiFi 9.0 Wonderful 513 reviews £48 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=1829040&PinnedHotelID=1829040&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/21000000/20380000/20378900/20378804/a73f52c1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### I am Design Hotel Campinas by Hotelaria Brasil Cambuí - Pool - Breakfast included - Kitchen - Dryer 9.4 Exceptional 522 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=20378804&PinnedHotelID=20378804&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/28000000/27440000/27432200/27432129/0043bd3b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal Palm Tower Anhanguera Campinas - Pool - Breakfast included - Free WiFi - Restaurant 9.2 Wonderful 521 reviews £66 includes taxes & fees 20 Dec - 21 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=27432129&PinnedHotelID=27432129&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/37000000/36310000/36304800/36304748/70449087.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rio Hotel by Bourbon Campinas Campinas - Breakfast included - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 746 reviews £59 includes taxes & fees 4 Jan - 5 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=36304748&PinnedHotelID=36304748&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Valet parking on site (BRL 32 per day) ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: BRL 70 per person - A bar/lounge - A restaurant ### Restaurants on site - Opera Morena ### Things to do - Gym - Outdoor pool - Sauna - Steam room - TV in common areas ### Family friendly - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (on request) - Multilingual staff ### Business services - Business centre - Meeting rooms ### Outdoors - Garden - Pool loungers - Rooftop terrace - Vegetable garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 14 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - TV with premium satellite channels ### Food and drink - 24-hour room service - Minibar ### More - Air conditioning - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Iron/ironing board on request - LED lighting - Phone - Recycling - Safe - Water-efficient showers ## Policies ### Check-in Check-in time starts at noon Early check-in subject to availability An early check-in fee will be charged Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions The check-in location differs from the property location; go to: \[Francisco Glicério Avenue\] Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of BRL 100 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 15 kg per pet) Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately BRL 70.00 per person - Valet parking fee: BRL 32.00 per day - Pet fee: BRL 100 per pet, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property uses a grey water recycling system If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Campinas Hotel Mercure Campinas Mercure Hotel Campinas Mercure Hotel Mercure Campinas Mercure Campinas Mercure Campinas Hotel Mercure Hotel Campinas Mercure Campinas Brazil Mercure Campinas Hotel Hotel Mercure Campinas Hotel Campinas Mercure Campinas Hotel Hotel Campinas ## Frequently asked questions ### Does Mercure Campinas Hotel have a pool? ### How much does it cost to stay at Mercure Campinas Hotel? ### Is Mercure Campinas Hotel pet-friendly? ### How much is parking at Mercure Campinas Hotel? ### What time is check-in at Mercure Campinas Hotel? ### What time is check-out at Mercure Campinas Hotel? ### Where is Mercure Campinas Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Mercure Campinas Hotel Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 7.8 Location ### 8.0 Staff & service ### 7.6 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 277 8 - Good 268 6 - Okay 111 4 - Poor 43 2 - Terrible 30 ## Reviews ### 8/10 Good #### Brett 30 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good hotel. ##### Brett Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Saul 9 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cozy, place pool was cool, staff is friendly would definitely come back ##### Saul Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Kevin 21 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel in Campinas Great hotel for the price! The bed was very comfortable and the food in the cafeteria was good! ##### Kevin Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Shirley 7 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very comfortable. ##### Shirley ### 10/10 Excellent #### Thales 15 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good ##### Thales Stayed 1 night in Aug 2024 ### 8/10 Good #### Hyong Ho 15 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities good location dining facility insufficient. ##### Hyong Ho Stayed 3 nights in Jun 2024 ### 6/10 Okay #### mauricio 17 Dec 2024 Liked: Cleanliness Disliked: Staff & service CHECK IN HORRIVEL SUPER DEMORADO ##### mauricio Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Geraldo Majela 25 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tranquila Boa ##### Geraldo Majela Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Achilles 6 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Ok ##### Achilles Stayed 2 nights in Jul 2024 ### 8/10 Good #### Verified traveller 3 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It took 4 days to get my cleaning back and the desk was mostly helpful but one desk party was antagonistic with me about my concerns. Room cleaning and the restaurant staff were very nice. I woul not stay again - picked the brand as it is normally a good brand and location. This time location was poor with homeless on the streets. ##### Verified traveller Stayed 4 nights in Nov 2023 ### 2/10 Terrible #### João Henrique 17 Jul 2024 Liked: Property conditions & facilities Disliked: Staff & service, amenities The front desk could not figure out a booking made on Expedia! Took us more than 30 min to check in and we had to come down two times to talk to them because the key would not work. Also they wanted to make us pay the already paid booking. ##### João Henrique Stayed 1 night in Jul 2024 ### 6/10 Okay #### EDILSON 25 Aug 2025 Liked: Cleanliness #### Uma rápida passagem apenas uma passagem para ficar uma noite, chegando as 21 horas e saindo as 7 horas do dia seguinte. Sem condiçoes de avaliar muitos itens. ##### EDILSON Stayed 1 night in Aug 2025 ### 4/10 Poor #### EDILSON 16 Aug 2025 Disliked: Staff & service #### Um pessimo restaurante passei uma noite apenas, viagem a negocios. Cheguei no hotel as 16 horas, depois de dirigir por mais de 8 horas. Demorou para fazer o check in, e isso por que só tinha uma pessoa na minha frente. Ao descer para jantar no restaurante do hotel, pedi um file a parmegiana, o qual quando foi servido, não era filé e muito menos carne de qualidade, serviram um pedaço cheio de nervos e gordura. Chamei o gerente e pedi se aquilo ali era um prato que pudesse ser servido. Ele pediu desculpas, jogou a culpa para cima do pessoal da cozinha. Resolvi não jantar mais e fui para meu quarto. Ao chegar, solicitei uma canja, a qual demorou uns 5 minutos para chegar, conclusão era requentada e além disso estava fria. No outro dia ao tomar o café da manhã não tinha copo de vidro para que eu pudesse servir suco. Pois todos estavam ocupados, me deram um copo descartável. ##### EDILSON Stayed 1 night in Aug 2025 ### 6/10 Okay #### Juliana 29 Jul 2025 Disliked: Staff & service Achei ruim o atendimento. Meu chuveiro estava ruim, pedi para consertarem e nada. Banho péssimo. Check out demorado ##### Juliana Stayed 3 nights in Jul 2025 ### 8/10 Good #### Verified traveller 16 Jul 2025 Liked: Cleanliness, property conditions & facilities O hotel é bom, porem deixa a desejar no atendimento e travesseiros de péssima qualidade. ##### Verified traveller Stayed 2 nights in Jul 2025 ### 4/10 Poor #### Maycon 5 Jul 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Não volto mais... Recepcionista de mal humor, perdida com as informações, quarto com cheiro ruim e café da manhã com poucas opções. ##### Maycon Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Patrick Giordanni 24 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Estadia tranquila Estadia ótima, quarto limpo e bem espaçoso. Funcionários bem atenciosos e simpáticos. O pedido pelo QR code do serviço de quarto não funcionou. No banheiro, na área da pia, não havia sabonete. Na academia alguns equipamentos bem antigos e sem funcionar. Mas no geral a estadia foi positiva. ##### Patrick Giordanni Stayed 1 night in Jun 2025 ### 4/10 Poor #### André Luiz 13 Jun 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service Ao reservar o hotel, verifiquei se avia ponto de carregamento de veículo eletrico e sim, esta na especificação. Porem ao chegar fui surpreendido que o ponto havia sido retirado. Falei com a recepçào e aresposta simples, va ao mercado carregar. Falei que ao reservar tinha na descriçào e ele simplismente disse que não estava certo e que o mesmo foi tirado a algum tempo. ##### André Luiz Stayed 2 nights in Jun 2025 ### 8/10 Good #### Sergio F 12 May 2025 Liked: Staff & service, room comfort #### Razoável O quarto estava em bom estado já as áreas comuns especialmente a academia estava com quase todos os equipamentos quebrados. O banheiro da área fitness estava imundo. ##### Sergio F Stayed 2 nights in May 2025 ### 2/10 Terrible #### Samantha 1 Apr 2025 Liked: Cleanliness, room comfort Disliked: Staff & service, property conditions & facilities #### péssimo atendimento Optei por uma opção mais cara com restaurante no hotel para jantar no quarto. Sou celíaca (alérgica ao glúten) e autista. Queria jantar no quarto principalmente para evitar crises do autismo e ter uma refeição adequada (iria solicitar ao restaurante uma canja). No check-in a atendente quis me cobrar novamente o valor da hospedagem e não estava aceitando o recibo do Hoteis.com. A muito custo, ela verificou que eu já havia pago a estadia. Questionei sobre o café da manhã e o jantar e ela me falou os horários que estaria disponível ambos os serviços. Quando fui realizar o pedido do jantar, o atendente do restaurante me avisou que eles não estavam servido os quartos, que tinha um buffet disponível no saguão. Comentei sobre as minhas questões e ele falou que no buffet havia massas e sopa de legumes com macarrão. Eu não poderia consumir nenhum item, por sou alérgica ao glúten. Pedi para abrir uma exceção e ouvi que ele só recebia ordens e não podia fazer nada a respeito. Liguei para a recepção, expliquei a situação e ficaram de me retornar e não obtive retorno. Na madrugada, acordei as 3hrs para ir ao banheiro e o quarto estava sem luz. Liguei 2x na recepção e não fui atendida. Não consegui carregar meu celular, o quarto estava quente, não tinha abertura da janela e o ar condicionado não funcionava pela falta de energia. Me arrumei as escuras, não dormi com medo de perder a hora já que a bateria do celular estava acabando. Fiz o check-out e novamente fui cobrada pela estadia. ##### Samantha Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Verified traveller 31 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort muito boa. piscina poderia ser mais limpa por isso nem aproveitei. Preçp do buffet a noite é alto para pouca variedade ##### Verified traveller Stayed 3 nights in Mar 2025 ### 4/10 Poor #### Ricardo 30 Mar 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel está cansado Hotel muito vejo ##### Ricardo Stayed 1 night in Mar 2025 ### 8/10 Good #### Maria Cristina 30 Mar 2025 Liked: Staff & service, property conditions & facilities #### Confusa Eu já havia pago e eles cobraram novamente Depois cancelaram a cobrança Meio confuso na saída queria me cobrar dois cafés da manhã sendo que eu nem saí do quarto ##### Maria Cristina Stayed 1 night in Mar 2025 ### 4/10 Poor #### Kelson 19 Feb 2025 Liked: Cleanliness, room comfort Disliked: Staff & service #### Tive problemas Estadia normal, mas durante um dia das 10h até as 3h da madrugada do dia seguinte houve uma falta de água, segundo o hotel por problema na encanação. Não deixaram de arrumar e limpar o quarto e ofereceram banho no íbis q era um anexo só hotel. E uma das ocasiões me deram um quarto pra banho q tinha sido usado e não tinha sido higienizado. Foi uma experiência ruim. Imprevistos acontecem, mas acho q precisa aprender com isso a prestar um melhor atendimento neste tipo de situação. ##### Kelson Stayed 4 nights in Feb 2025 ### 8/10 Good #### Elpidio 17 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Foi razoável, parecia o íbis e não o mercure. ##### Elpidio Stayed 2 nights in Jan 2025 ## Expedia's Latest Trends ### Hotels > [Alila Ubud. 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