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"Place needs a slight renovation. The elevators is slow and doesn’t seem to work half the time. When I was there, there was no hot water for hours. The breakfast is okay. They can definitely upgrade the TV programming as well. The staff wasn’t rude but not very attentive either."

"Breakfast at the club was nice. The hotel has a historical vibe and stuff was very friendly and resourceful. "

"2nd time staying there highly recommend"

"OK for an overnight stay on the road"

"Dirty carpets in common areas, room was hot but no way to cool it off expect opening a dirty window with no screen that sat over a dumpster. Police activity during my stay. Staff was sarcastic and not helpful. Smelled bad."

"The building is under renovation and a mess. The rooms are okay. But the bathtub and bathroom are old and worn down. What was worst was on a Sunday morning at 7 a.m. you could hear the housekeeping staff talk outside in the hallway and slam doors. The sound carries inside the room as the doors and walls are paper thin. I will never stay there again."

"No pots or pans. No coffee machine. No maid service for 2 night stay "

"Showed up, you said I wasn’t in the system, but yet I’m in the system to leave a review?!?! Never got to check in, offered no assistance to help find another room. Will never book this hotel again, and I travel to Syracuse often. This room was booked 6 months in advance, my room should have been reserved! "

"I did enjoy the room. I had an issue with the curtian and maintenance came and fixed it within an hour. I did have an issue where the overnight person must have written down that my room checked out because around 9am housekeeping tried to come in my room and scared the crap out of me as I was traveling alone and was sleeping. I raised my concerns with the front desk. They apologized. But I did enjoy how spacious the room was."