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Reviews of Deer Creek Motel

2.5 out of 5
Deer Creek Motel
2321 Southgate Parkway, State Road 209, I-70 Exit 178, Cambridge, OH

Reviews

7.2

Good

Rating 10 - Excellent. 33 out of 134 reviews" "
Rating 8 - Good. 49 out of 134 reviews" "
Rating 6 - Okay. 25 out of 134 reviews" "
Rating 4 - Poor. 18 out of 134 reviews" "
Rating 2 - Terrible. 9 out of 134 reviews" "

7.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't book
Ac leaking water. Took 2 days to fix. Damp room. Mold in bathroom. Bathtub nasty. Will not stay again.
Stayed 3 nights in Aug 2023

10/10 Excellent

Lyn

Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
The property was quaint & charming. The staff couldn't have been any nicer. They immediately fixed the problem with the lights, so my only complaint was that they really needed to wash the floor. Otherwise, if I was ever going that way again, I would definitely stay there.
Stayed 1 night in Jul 2023

8/10 Good

Jerry

Liked: Staff & service
TV didn't work properly, certain areas could be updated but overall I was satisfied considering the cost.
Stayed 1 night in Jul 2023

8/10 Good

Robert

Liked: Staff & service, property conditions & facilities, room comfort
You get what you pay for
You get what you pay for. Not super filthy but not clean. Service was great! Both beds had broken springs.
Stayed 2 nights in Jul 2023

2/10 Terrible

Colleen, Nucla

Travelled with partner
Disliked: Staff & service
They didn't have the king bed I reserved. They o ly had double beds available
Stayed 1 night in Jul 2023

8/10 Good

Stephanie

Travelled with family
Pet friendly
Stayed 1 night in Jun 2023

2/10 Terrible

Jen

Disliked: Staff & service
Stayed 1 night in Jun 2023

4/10 Poor

William

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
The room smelled of old wet towels. I had to go buy scented candles to cover up the smell. Cigarette burns on the tub. Toilet took several attempts to flush. You literally have to wait a good 5 minutes before you can use the hot water. The ceiling had what seems like water stains from a horribly fixed drywall job. I should have just left but it was late and didn't feel like trying to find another Hotel room and pay last minute prices.
Stayed 1 night in Jun 2023

4/10 Poor

Raphael

Liked: Staff & service
Disliked: Property conditions & facilities
The key to the first assigned room didn’t work. TV in the new room didn’t work.
Stayed 1 night in Jun 2023

10/10 Excellent

stephanie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel. Staff was very nice. Room was very clean and bed was comfortable. The price was very good. We travel alot for business and stayed at more expensive hotels and would rather stay here than the more expensive one. If we are ever in the area again will definately stay here.
Stayed 1 night in May 2023

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Reasonably Priced
Very reasonably priced and a good place to stay. Friendly staff. Would stay again.
Stayed 1 night in May 2023

10/10 Excellent

Kathy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kathy Henry
An extremely clean property and Victoria's hospitality was above and beyond. The guy working onsite maintenance was very helpful and very cordial to help me with the TV. The price was right and I would definitely stay there every time I pass thru. Thank you, Kathy Henry
Stayed 1 night in May 2023

2/10 Terrible

Tiffany

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The woman at the front desk when we got there was nice and the front office smelled great. There was a cat on the counter which surprised me but no real big deal. We got our room key and headed over....once inside the room it was really disgusting and you could tell the room had bot been cleaned in a very long time. There were long think cobwebs on the ceiling, dead flies and gobs of dirt and dust on the ac unit. The floor definitely had not been swept and it seemed as though there were food pieces on the floor in some areas. We turned the sheets down on one of the beds and there were black dots on the sheets. I wish i would habe taken pictures of how bad it was. We decided to NOT even stay. We went back to the office and handed the key back. I described the room to the guy at the desk and he looks shocked at my claims. He said well, no one has been in that room for months. So I am assuming that meant no one bothered to look to clean it either. We did ask for a refund he just pointed to a sign and said no refunds, but u can fill this paper out. I then spoke to orbitz and we are now waiting for the manager to approve the refund. As a small businesses owner, do better!
Stayed 1 night in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Harold

Stayed 1 night in Feb 2023
Response from Kelly on 7 Mar 2023
Thank you for your review, we appreciate your input.

10/10 Excellent

James

Travelled with pets, Travelled with partner
Liked: Staff & service
I like the easy going nature of the front clerks and the manger and willingness to help me and also understanding of my disability as qell as my last minute need of a room amd helping me to secure a convenient room for a good price. Also Very respectful of my XL breed service dog and waived his fee with proof of certification as well as accomodating my Husky family pet for a reasonable fee and as we are in process of moving to a new home. I also like that it is very easy for me to get around the property and there are ramps at each room to not have to worry with stairs. I definitely will come here again if I need a room or 2 in Cambridge.
Stayed 1 night in Jan 2023
Response from Kelly on 21 Jan 2023
Thank you for you kind words. We strive to be a place of understanding as well as affordable to all in need. Thank you for choosing us here at Deer Creek Motel and we hope to have you back in the future.

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
It was a good stay. It will be better once they remodel the rooms. Just alot of holes in the blankets and on the chair. But i know its not in all the rooms.
Stayed 1 night in Jan 2023
Response from Kelly on 19 Jan 2023
We are glad to hear that your stay was good. Thank you for letting us know and we hope you stay with us again.Thank youDeer Creek Motel

8/10 Good

alyssa

Stayed 1 night in Jan 2023
Response from Kelly on 7 Mar 2023
Thank you for your review, we appreciate your input.

8/10 Good

Donnie

Travelled with partner
Liked: Staff & service
Good bed to sleep and fairly clean, great place to stop for the night
Stayed 1 night in Dec 2022

6/10 Okay

Dennis

Travelled with partner
Liked: Staff & service
Good inexpensive stay.
Stayed 1 night in May 2022
Response from Kelly on 11 May 2022
Thank you for review, we appreciate your input and hope that you will stay with us again in the future.

8/10 Good

Eileen

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet. Great staff. Very clean.
Stayed 3 nights in Apr 2022
Response from Kelly on 30 Apr 2022
Thank you for your review. Hope to see you again. Thank you for choosing Deer Creek Motel.

8/10 Good

Bert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked our room. It was spacious, comfortable and had what we needed. We walked to eat at KFC (about 5 minutes walk). Other fast food places are not much further.
Stayed 1 night in Apr 2022
Response from Kelly on 11 Apr 2022
Thank you for your review, we truly appreciate it and hope you will stay with us again in the future.

8/10 Good

Bert

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The Deer Creek Motel was comfortable and had a few features of a more expensive hotel/motel that some economy hotels do not have (like a pressing iron, refrigerator and microwave oven). The bed was comfortable, the room was clean and stylish.
Stayed 1 night in Mar 2022
Response from Kelly on 4 Apr 2022
Thank you for your review, we appreciate your feedback and hope you will stay with us again soon.

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2022
Response from Kelly on 20 Jan 2022
Thank you so much for your review, we truly appreciate our customers and hope you will stay with us again in the future.

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they were helpful when I asked to help with closed captioning. they were easy to work with when they found out I was deaf. I would come back again
Stayed 1 night in Dec 2021
Response from Kelly on 6 Jan 2022
Thank you for your review and we sincerely hope you will stay with us again in the future.

8/10 Good

Heath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Kelly on 23 Dec 2021
Thank you for your review and we hope that you will stay again with us in the future.

4/10 Poor

Danielle

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
There was used condoms beside the bed and broken dusty lights and fan unit in the bathroom. The lady at the front counter was rude and just stared at me when I walked in abs then rolled her eyes when I said I reserved online
Stayed 1 night in Nov 2021
Response from Kelly on 23 Dec 2021
We are sorry that you had issues.

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Authentic Old Style Motel
I really like this hotel because it is an old style motel from what I grew up staying in on trips with my family as a kid. An authentic 1950s-1970s motel. It’s clean, spacious, and comfortable.
Stayed 1 night in Oct 2021
Response from Kelly on 1 Nov 2021
Thank you for your review, we truly appreciate and welcome your feedback. We hope you will stay with us again in the future.

8/10 Good

Ken

Stayed 1 night in Oct 2021
Response from Kelly on 13 Oct 2021
Thank you for your review, we look forward to having you stay with us again in the future.

6/10 Okay

Linda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cheap room for a nights sleep
There's a refrigerator and microwave in the room. The refrigerator didn't work , but they replaced it. However when we pulled out the non working refrigerator, there was molding dog food under it. The beds dip down when sat on, but surprisingly we were able to sleep ok. The place is very quiet. It's outdated, but it's cheap. Bedding is clean and no bugs.
Stayed 1 night in Oct 2021
Response from Kelly on 7 Oct 2021
Thank you for your review we appreciate it very much and hope you will stay with us again in the future.

10/10 Excellent

Stephanie

Stayed 1 night in Sep 2021
Response from Kelly on 22 Sept 2021
Thank you for your review we appreciate you staying with us and hope you will stay again with us.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service
Worth it
Quaint but dated. Tucked away behind the lumber yard. Room was as pictured but the air smelled stale. A/C worked excellent. Lots of mosquitos, in and outside.
Stayed 1 night in Sep 2021
Response from Kelly on 22 Sept 2021
Thank you for your review we appreciate you staying with us and I hope you will stay with us in the future . I am truly sorry about mosquitos wish we could control them better.

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Price was good, but everything else was not. Room was loud, walls paper thin. Sketchy clientele everywhere. Up all hours partying. Not a room for a person who needs to get some sleep before work in the morning.
Stayed 5 nights in Jan 2021
Response from KStone on 10 Feb 2021
Im sorry you had a bad stay if your ever back this way maybe we can make it better for you

8/10 Good

Ron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved the bed. The window curtians needed fixed the rod was bent. But it worked.
Stayed 1 night in Jan 2021
Response from KStone on 23 Jan 2021
Thank you very much for your review and we will fix the curtains and hope you stay with us again

8/10 Good

Donald

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2020
Response from Kelly on 7 Jan 2021
Thank you so much for your review. We hope that you will stay with us again in the future.

4/10 Poor

Jonathan

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Kelly on 22 Dec 2020
Thank you for your review, we hope that you will stay with again in the future.

8/10 Good

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Kelly on 15 Dec 2020
Thank you so much for your review and we hope that you will stay with again in the near future.

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, good value as always.
Stayed 1 night in Nov 2020
Response from Kelly on 23 Nov 2020
Thank you for your review We truly appreciate it and hope you stay with us again in the future.

4/10 Poor

Connor

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nothing special here
Dirty. Broken shower. Hester didn’t work. Stained floor.
Stayed 1 night in Oct 2020
Response from Kelly Stone on 6 Nov 2020
I am sorry your stay with us was not a positive one and I hope you will allow us to make up by comping you a room at a later date. We are in the process of remodeling and hope that you can stay with us again in the future.

4/10 Poor

sang

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Kelly Stone on 10 Nov 2020
Thank you for your review. We hope that you will stay with us again in the near future and see the progress we have made in the remodeling process.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
The bed was clean and comfortable. Everything else was adequate with a couple qlitches: The room phone did not work and the tv had no remote. The office responded immediately when we brought these to their attention.
Stayed 1 night in Oct 2020
Response from KStone on 14 Oct 2020
We are sorry for the inconveniences. We hope to have you stay with us again and thank you for bringing these issues to our attention.

6/10 Okay

DENISE

Travelled with group
Liked: Cleanliness, room comfort
If you are looking for just a place to lay your head and want to be economic, this place is fine. Employees are nice, place is clean. Very close to everything. It is a motel, so you park in front of your room and is one floor. This was my reason for the choice, easy to unload and reload my car.
Stayed 1 night in Oct 2020
Response from KStone on 11 Oct 2020
Thank you so much for staying with us and the review. we hope that you stay with us again.

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2020
Response from Kelly Stone on 7 Oct 2020
Thank you for your review and we hope that you will stay with us again in the future, we love having customers like you.

4/10 Poor

Christopher

Travelled with group
Liked: Staff & service
Stayed 1 night in Aug 2020
Response from Kelly on 19 Aug 2020
Thank you for your review and we sincerely hope you will stay with us in the future.

6/10 Okay

beverly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Could have been better. . .
Ok place if you just want somewhere cheap to sleep. Desk staff were very friendly. From there things weren't so great. Weather stripping on the door was coming off which caused the door jam to rot. VERY outdated decor. . .tables looked like they tried to paint them. Holes in blankets. Junk on the floor behind the frig door that was open. Just felt like someone hadn't been in the room in years.
Stayed 1 night in Aug 2020
Response from Kelly on 5 Aug 2020
Thank you for your review. We appreciate your feedback.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jul 2020
Response from Kelly on 5 Aug 2020
Thank you for your review. We appreciate your feedback.

6/10 Okay

Diana

Travelled with group
Disliked: Cleanliness
Stayed 1 night in Jul 2020
Response from Kelly on 5 Aug 2020
Thank you for your review. We appreciate your feedback.

10/10 Excellent

Stuart, Catskills

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not owned by a chain. Very quiet, secluded, old fashioned. Everything worked, comfortable beds, microwave, refrigerator, excellent shower, tables, a lot of room. Excellent front desk. Close to restaurants, though most were take out only. I would definitely rent again.
Stayed 1 night in Jun 2020
Response from Kristy assistant manager on 21 Jun 2020
Thank you so much for your great review and we would love to have you stay with us again

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
not enough parking spaces. toilet ran until u removed top and played with stopper. dead battery in remote and light didn't work over sink. rm 220. The room itself was clean. No bugs of any kind. Price was right. The rooms and hardware are aged and need upgrading. The best thing is if no one has taken your parking spot you can pull up to your door.
Stayed 2 nights in Dec 2019
Response from Kelly on 5 Dec 2019
Thank you for your review. I am truly sorry that you did not have a parking space as there is one in front of every room. I would like to offer you a discount if you are ever back in town to compensate for things that were wrong we gladly would have moved you to another room.