Sauna, hot tub, hot springs/mineral springs, Turkish bath/hammam

Reviews of RVHotels Spa Vila de Caldes - Adults Only

3 out of 5
RVHotels Spa Vila de Caldes - Adults Only
Plaza del Ángel, 5, Caldes de Montbui

Reviews

7.0

Good

Rating 10 - Excellent. 11 out of 39 reviews" "
Rating 8 - Good. 11 out of 39 reviews" "
Rating 6 - Okay. 8 out of 39 reviews" "
Rating 4 - Poor. 4 out of 39 reviews" "
Rating 2 - Terrible. 5 out of 39 reviews" "

8.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

konrad

We asked for a extra blanket didnt get it they said they will give us a extra room never got that.
Stayed 6 nights in Apr 2024

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Dpto. Att. al cliente on 22 Oct 2023
Estimada Elena, Gracias por dedicar unos minutos de su tiempo en publicar sus comentarios acerca de las experiencias vividas durante su estancia en RV Spa Vila de Caldes. Para nosotros es una gran satisfacción conocer que su estancia fue maravillosa. Esperamos repita su visita pronto. Saludos cordiales,

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Lovely staff and huge hotel rooms with a view
Stayed 3 nights in Aug 2023
Response from Dpto. Att. al cliente on 15 Sept 2023
Dear guest, Thank you very much for your words, we are pleased to read that the daily work from reception is rewarded. We will pass on your very positive evaluations to the staff. We hope to see you again very soon at our hotel.Best regards,

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
It was very bad stay and cheated us about available things and services they say but when we been there nothing
Stayed 8 nights in Oct 2018
Response from Reception on 18 Nov 2018
Good morning, We are sorry for your comments, having reviewed your reservation we inform you that you only booked the accommodation, so, the rest of the services in case you wish to make them were direct payment in the Hotel. Receive a warm greeting.

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
20 minutes from the Circuit de Catalunya and Barcelona so ideal for our stay. Roof top dip pool and solarium. Rooms great, comfortable beds and cleaners efficient. A real Spanish town- don’t expect a full English breakfast but enjoy the local laid back and friendly town. Only one Parking space at 10 euros per night which we took. No easy Parking in the town.
Stayed 6 nights in Jun 2018
Response from Meri Germà on 2 Jul 2018
Thanks for staying with us! Your opinion is very important to us.

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great hotel in a Great location
Very Nice hotel in a lovely town. Parking is a bit of a challenge and the air conditioning in the rooms could be better but overall a good experience

6/10 Okay

Manchester

Disliked: Staff & service, property conditions & facilities
Nice location.
The hotel is situated in a pleasant location. I would recommend car hire, no free carparking. The hotel is very pretty however the reception area is very dark. The room was large and spacious needs a few added touches. The reception staff are not very welcoming. A cheery smile and welcome wouldn't go a miss. Just a few details that would make this lovely little hotel even more appealing.

6/10 Okay

Mrs B, lake district

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
A bed for the night but little else
We arrived late at 9pm there was little in the way of an introduction to the hotel or its facilities, and certainly no welcome pack. there were no instructions on how to operate the safe and the restaurant food was pedestrian at best. Which was a shame as we so wanted to relax after a day in Barcelona. We hadn't realised that the hotel was in fact so far from the city and the airport. It cost €90 for a taxi from the airport, but there are regular buses into the city costs €4 and another €4 for the metro with a journey time of approx of an hour. That said it was good to escape the bustling city after an exhausting day sightseeing. The decor is dated, and room furnishings underwhelming although bathroom was large and very good. We didnt discover the rooftop pool until the final day. Again there are opportunities for the hotel to provide more information up front

6/10 Okay

dennis, SleepyHollow

Liked: Cleanliness, staff & service
Disliked: Room comfort
1st timer in Europe
The hotel was ok but if you enjoy hot showers this place I not for you . There was no hot water in the showers . The water was nice and warn in the sink the she shower was cold !!!!!!! And we asked for a double room and they gave us 2 twin beds !!!!!! We just laughed about that and pushed the beds together!!!!!!! All and all it was not a bad hotel !!!!!! It was set in a cool small town and very quite.

2/10 Terrible

Air

Stayed 7 nights in Sep 2023
Response from Dpto. Att. al cliente on 22 Oct 2023
Estimado huésped, Primeramente le damos las gracias por su tiempo en comentar su estancia. Sentimos no haber encajado en lo que esperaban de su viaje y le pedimos disculpas por las molestias. Nuevamente le agradecemos su tiempo. Un cordial saludo.

6/10 Okay

Yolanda

Stayed 1 night in Sep 2023
Response from Dpto. Att. al cliente on 22 Oct 2023
Gracias por tomarse su tiempo para valorar su estancia y ayudarnos así a mejorar día tras día. Agradecemos su puntuación, de la que tomamos nota para seguir mejorando día tras día. Le agradecemos que nos haya escogido y esperamos volver a verle en futuras ocasiones. Saludos cordiales,

10/10 Excellent

Diamond

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only disappointed that we didn’t get to visit the spa for free or discounted at least. If you do want to visit them you have to book far in advance and struggle with the website. The pool was great and accessible for free, amazing view and clean. The hotel and service was amazing. There are a lot of places to eat in the area but the opening times are sometimes a bit unfortunate. Not really any places to socialize or party. But very recommended for a place to relax!
Stayed 4 nights in Jul 2023
Response from Dpto. Att. al cliente on 15 Sept 2023
Dear guest,It is always a tremendous satisfaction for us to receive such good comments from our guests and that helps us have the strength to continue working day after day. Thank you very much for taking the time to write and report your opinions. It is true that the kindness and kindness of our staff is something very remarkable and they are the worthy representatives of a job well done. We hope to see you back among us soon. Greetings from Caldes de Montbui. RVHotels.

6/10 Okay

Eder

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Aug 2023
Response from Dpto. Att. al cliente on 15 Sept 2023
Estimado cliente, Muchas gracias por su valoración. Esperamos poder seguir ofreciendo nuestros mejores servicios y comentarle que estaremos encantados de volver a darle la bienvenida. ¡Hasta pronto!RV Spa Vila de Caldes

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay and relax. Located on a beautiful and historic place.
Stayed 6 nights in Jun 2023
Response from Customer Services on 17 Jun 2023
Dear Felix, We are pleased to know that you enjoyed a pleasant stay and we thank you for sharing it. We hope that on your next stay you can enjoy our facilities again. It will be a pleasure to welcome you again. Best regards,

8/10 Good

Jordi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La experiencia fue buena en general. Con un par de cosas a mejorar: la insonorización entre habitaciones y la dificultad de acceso con el coche y de aparcamiento.
Stayed 2 nights in Sep 2022
Response from Dpto. Att. al cliente on 30 Sept 2022
Estimado Jordi,Muchas gracias por tu valoración y por dedicarnos un minuto de tu tiempo en rellenar la encuesta. Revisaremos el punto que nos indicas y te volvemos a dar las gracias. Esperamos puedas volver a visitarnos pronto. Un cordial saludo.

10/10 Excellent

Jamaica

Stayed 2 nights in Sep 2022
Response from Dpto. Att. al cliente on 27 Sept 2022
Muchas gracias por sus comentarios sobre su reciente visita a RV Spa Vila de Caldes. Nos alegra saber que conseguimos superar sus expectativas en todos los aspectos. Nuestro equipo trabaja duro para asegurar que nuestros clientes reciban el mejor servicio posible. Le agradecemos el tiempo dedicado en escribir su reseña. Esperamos verles pronto de vuelta entre nosotros. Saludos cordiales. RVHotels Spa Vila de Caldes.

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top service a part le parking très difficile de ce garer .
Stayed 5 nights in Aug 2022
Response from Service client. on 19 Sept 2022
Cher Mohamed, Merci d'avoir pris le temps de partager votre appréciation de votre séjour dans notre hôtel. Nous sommes absolument satisfaits d'avoir répondu à vos attentes et que vous ayez apprécié votre voyage. Nous recueillons vos suggestions d'amélioration qui nous aideront sûrement à améliorer notre service. Nous espérons avoir l'occasion de vous accueillir à nouveau lors de vos prochaines visites à Caldes de Montbui. Merci beaucoup et meilleures salutations.

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Dpto. Att. al cliente on 7 Aug 2022
Apreciado Oscar, Gracias por darnos una calificación perfecta y por recomendar nuestro hotel a otros viajeros. Estamos seguros de que todo nuestro personal del hotel disfrutó atendiéndoles para que pudieran disfrutar de una estancia perfecta. Esperamos que vuelvan pronto!

8/10 Good

EULALIO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La situación es inmejorable.
Stayed 1 night in Jun 2022
Response from Dpto. Att. al cliente on 2 Jul 2022
Estimado cliente, Primeramente le damos las gracias por su valoración y por sus palabras. En nombre del equipo del hotel le damos las gracias y esperamos su regreso. Un cordial saludo.

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
j'ai reservé une chambre pour 3 adultes et on m'a fait payer 28 euros pour le lit de la 3ème personne en plus
Stayed 1 night in Nov 2019
Response from Reception on 21 Nov 2019
Bonne après-midi Vous réservez une chambre double avec deux lits, dans les conditions de lit supplémentaire de votre réservation, il est précisé que le 3ème lit a un coût supplémentaire de 28 euros, vous payez également les frais d'hôtel glacé touristique qui est facturé à l'hôtel. Sinceres salutations,

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Recepció on 19 Oct 2019
Buenas noches, Gracias por su valoración y puntuación. Saludos,

6/10 Okay

MEHMET RUHI

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Jun 2019
Response from RECEPTION on 27 Jul 2019
THANK YOU

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Estafado me siento. Se me ofrecio desayuno y se me cobtol.bro. ? Culpable Expedia?
Stayed 1 night in Jun 2019
Response from Gerencia on 29 Jun 2019
Apreciado Cliente, el desayuno se incluye en las tarifas que así lo indica. Lamentamos la confusión, nuestro establecimiento no ha indicado en ningún momento que el desayuno sea sin cargo. Gracias

8/10 Good

Igor

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2018
Response from Meritxell Germà on 21 Aug 2018
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

4/10 Poor

vitor

Disliked: Staff & service, property conditions & facilities
Una experiencia a no repetir
Por la puntuacion general esperaba mas... una de las recepcionistas es "poco" profissional; la habitacion antigua y olia raro. La limpieza de la habitacion no era la mejor.
Stayed 12 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Alberto

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel acogedor
Hemos pasado una buena estancia en el hotel Vila de Caldes. La habitacion doble era super, muy grande y el cuarto de bano tambien, limpio y acogedor. El servicio no es el mas rapido pero son amables, la parte mas importante es el SPA. Habiamos venido a Caldes para el SPA y, aun que nos ha salido bastante caro, nos ha gustado. El circuito es bastante pequeno, solo 5 salas y 3 son jacuzzi asi que no hay mucha variedad, los masajes bien, caros tambien pero bien hechos. El hotel esta en el centro del pueblo, de ahi puedes ir andando en todas las partes que vale la pena visitar. Experiencia positiva

6/10 Okay

Roser

Disliked: Cleanliness, staff & service, room comfort
Balneario limpio y practico
Todo perfecto, solo hay que intentar que las masajistas no sean tan bruscas a la hora de dar masajes, mi marido al día siguiente de salir del balneario, no se podía ni mover del dolor que tenía en la espalda, me comento que la masajista fue bastante brusca, por lo demás en general bastante correcto

8/10 Good

Mª Carmen, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel con encanto.
Los masajes deberían ser más profesionales (el personal encantador)

8/10 Good

eva, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Fin och bra hotell
Jätte fint område, väldigt lungt och skönt. Ligger ca en timmes bussresa till Barcelona. Hotellet var bra men personalen var inte jätte bra på engelska. Poolen råkade vara uppvärmd de första dagarna. Men med lite kroppsspråk fick vi förklarat och poolen var svalkande. Dock inte lika stor som bilden visar. Men i stort eTT jätte bra hotell och vi är jätte nöjda.

10/10 Excellent

Angela, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy relajante

8/10 Good

nöjd resenär

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotell, lung område.
Det skulle varit perfekt om det fanns vattenkokare och mikro.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel muy cómodo
Hotel en el centro de Caldes, muy cómodo

6/10 Okay

Verified traveller

Liked: Staff & service
Hübsches Hotel im Zentrum von Dorf
Hotel schön gute Lage, aber Personal im Restaurant und Qualität des Restaurants leider nicht gut.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Es un hotel muy centrico.
El circuito de spa lo veo bastante escueto, la verdad yo lo haria un poco mas largo como en la mayoria de los sitios 60-90 minutos ya que el precio que piden da para eso.Y por otra parte veo bastante feo tener que comprar las chanclas tendria que ser proporcionado por el hotel igual que los albornoces! Por lo demas normal, no me a sorprendido mucho para ser un 4 estrellas.Las habitaciones normales, poco modernas.