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On previous stays I've had excellent rooms, but on this current stay the room was somewhat worn. Watermarks on the bedside lamp shade, carpet stains, hairdryer was dirty, room smelled of cigarette smoke. Wasn't informed there was a rubbish shute or that there was no housekeeping service. Overall ...
Nice hotel on the Esplanade. Would have been good if the hotel had a Bar for Happy Hour - it appeared that there was a Bar at one stage - pity it's not being used. Breakfast in the dining room was good, except the poor girl was run off her feet - so busy - should have more staff on to help seeing ...
No hassle in checking in as there is staff available at all time..Ample packing space for cars and close proximity to the airport. In a quiet neighbourhood.
We had a great stay at Novotel in Cairns. We especially loved the pool and the location in the city. Close enough to all the excitement yet not noisy at all during the night. Very kid friendly resort. My only issue was I had hoped there was a hot tub since it was a cooler time of year and some days ...
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