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Rating 10 - Excellent. 279 out of 514 reviews" "
10 - Excellent
279
Rating 8 - Good. 206 out of 514 reviews" "
8 - Good
206
Rating 6 - Okay. 19 out of 514 reviews" "
6 - Okay
19
Rating 4 - Poor. 9 out of 514 reviews" "
4 - Poor
9
Rating 2 - Terrible. 1 out of 514 reviews" "
2 - Terrible
1
9.4/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Good
Douglas, Burlington
Travelled with partner
20 Apr 2024
Liked: Cleanliness, staff & service
Lack of working lighting on outside of building made locating hotel at night unnecessarily difficult. The staff said many had complained but management didn’t thing it was a big deal.The highlight was easy parking and the breakfast provided. The rest was very average
Douglas
Stayed 4 nights in Apr 2024
Response from La réception on 21 Apr 2024
Good morning,Thanks for your feedback. We are sorry that finding the hotel was difficult for you. We will do what is necessary to remedy this problem as quickly as possible. We hope to see you soon
10/10 Excellent
Phil
20 Jan 2024
Phil
Stayed 1 night in Jan 2024
Response from La réception on 7 Feb 2024
Bonjour, un grand merci pour votre excellente note suite à votre séjour dans notre établissement.à très vite
This was excellent value with a very good breakfast
Ian
Stayed 1 night in Oct 2023
Response from Ibis Styles Caen Centre Gare on 24 Oct 2023
We are happy to read that you had an excellent stay and that you appreciated the location of our hotel a few steps from the train station and the city center, as well as our breakfast with a lot of choice.
Arrived Caen by train and stayed for one night before picking up our rental car the next day. Excellent location as it’s just a few minutes walk from the train station. Good value for the price with breakfast included. Staff are friendly and helpful.
Ka Chun
Stayed 1 night in Oct 2023
Response from Ibis Styles Caen Centre Gare on 22 Oct 2023
Hello, we are delighted to learn that you had an excellent stay and that you appreciated the location of our hotel a few steps from the train station and the city center, as well as our professional and helpful staff.
6/10 Okay
Michael
Travelled with partner
8 Oct 2023
Liked: Staff & service
The free parking policy changed just before our stay.
Michael
Stayed 4 nights in Sep 2023
Response from La réception on 15 Oct 2023
Hello, we're sorry but our parking policy has not changed. We always take charge of the Rives de l'Orne underground car park from 6pm to 9am as long as you validate your ticket at the hotel reception.
10/10 Excellent
Marine
17 Sept 2023
Marine
Stayed 2 nights in Sep 2023
Response from La réception on 23 Sept 2023
Bonjour, nous vous remercions pour votre excellente note suite à votre séjour dans notre établissement, nous espérons vous accueillir de nouveau.
Clean and comfortable, with working A/C- good beds, great location. Breakfast buffet is great. We’ve stayed here before and will do so again.
L A Catherine
Stayed 1 night in Sep 2023
Response from La réception on 13 Sept 2023
Hello, thank you for your comment, we are very happy that you enjoyed your stay and in particular our breakfast which is composed of fresh and varied products.
The front desk clerks were very friendly and helpful.
Britton
Stayed 1 night in Aug 2023
Response from MG on 1 Sept 2023
Thank you for your excellent comment. We are delighted to read that the welcome and service at the reception met your expectations. See you soon for your future stay in the city of Caen.
Breakfast was really good -
Clean room / good size for France
Troy
Stayed 2 nights in Jul 2023
Response from MG on 16 Aug 2023
Thank you for your excellent comment. We're delighted to read that the confort of our rooms and the breakfast was up to your expectations. See you again for your futur stay in the city of Caen.
8/10 Good
christopher
26 Jul 2023
christopher
Stayed 2 nights in Jul 2023
Response from La Réception on 30 Jul 2023
Bonjour, nous vous remercions d'avoir choisi notre établissement pour votre séjour dans notre belle ville de Caen, à bientôt
Great location, near restaurants, with parking and shops. Breakfast included.
Alice
Stayed 1 night in Jul 2023
Response from La réception on 26 Jul 2023
Hello, it is true that we are very well located because we are close to all the shops and restaurants but also to all the tourist places. Breakfast is indeed included in the room rate and it comes in the form of an all-you-can-eat buffet with plenty of choice and seasonal products.
Great stay. Friendly staff at reception. Room was spacious, beds comfortable and room was clean. Close to train station. Will stay here again when in the area
Jeanette
Stayed 1 night in Jun 2023
Response from La réception on 8 Jun 2023
Hello, indeed we have within our establishment spacious rooms with all the necessary comfort so that you can have an excellent stay. We are also close to the train station as well as restaurants and the city center.
Hello, Thank you very much for your excellent rating that you give us as well as for sharing your opinion following your reservation in our establishment! We are delighted to learn that you enjoyed your stay with us! Looking forward to seeing you again with us, The reception
8/10 Good
kevin
8 Oct 2022
kevin
Stayed 1 night in Oct 2022
Response from La réception on 11 Oct 2022
BonjourNous vous remercions pour vos commentaires suite à votre séjour à ibis Styles Caen Centre Gare.C’est avec grand plaisir que nous recevons vos compliments. Dans l’attente de vous accueillir de nouveau,La réception
Like most of this City it needs a good cleaning and more attention to detail.
Richard
Stayed 1 night in Sep 2022
Response from La réception on 11 Oct 2022
Hello, Thank you for sharing your review with us. Your opinion is important for us to improve our services . We look forward to welcoming you again. La réception
Great location and spacious modern room. AC seemed to be turned off but front desk gave us a key to open the big windows for air. Good breakfast
carey
Stayed 1 night in Sep 2022
Response from La réception on 11 Oct 2022
Hello, Thank you for sharing your review with us. We are very happy to see that you had a pleasant stay in our establishment. We look forward to welcoming you again. La réception
10/10 Excellent
Michael
6 Sept 2022
Michael
Stayed 1 night in Sep 2022
Response from La réception on 10 Sept 2022
Bonjour, Nous vous remercions d'avoir partager votre avis. Au plaisir de vous recevoir de nouveau.
Good location with a secure place to store our touring bicycles. Breakfast had a good selection of fresh sweets, breads, fruits, meats and cheeses. Hotel was clean and the area quiet. Plenty of restaurants within walking distance and a small grocery store too. Only complaint was our bed was a bit ‘worn’
Sheila
Stayed 1 night in Jul 2022
Response from La réception on 19 Aug 2022
Hello, Thank you for taking the time to leave us a review of your stay in our hotel. We are very pleased to read that you had a pleasant stay and that you particularly appreciated our breakfast which offers a large choice of fresh and varied products, as well as our proximity to the restaurants of the city. We look forward to welcoming you again. La réception
Room was quite spacious, with a great bathroom. Breakfast was excellent- lots of fresh fruit, cereals, pastries, cold meats, and cheeses. They also had non-dairy milk options.
Joanne
Stayed 2 nights in Jul 2022
Response from La réception on 19 Aug 2022
Hello Thank you for sharing your opinion following your stay. We thank you for your compliment on the size of our rooms, they are very spacious with the maximum comfort possible. Indeed our breakfast offers a variety of products including several vegetarian milk options.We look forward to welcoming you back. La réception
The room is very clean and modern. Bed is comfortable. There are no amenities in the room. No fridge or microwave. But the location is great—next to the train station and a large mall with lots of dining options.
Hello,
Thank you for your feedback after your stay in our establishment.
We look forward to welcoming you back.
The reception
Ibis styles Caen centre gare
Clean hotel and good breakfast in city center close to restaurants, bars and other amenities. Friendly staff
Maria
Stayed 2 nights in May 2022
8/10 Good
Aziza
24 Feb 2022
Aziza
Stayed 4 nights in Feb 2022
Response from claire, réception on 14 Mar 2022
Bonjour madame,
Merci pour cette très bonne note que vous nous attribuez suite à votre séjour chez nous, cela montre votre satisfaction et nous en sommes ravis : )
Au plaisir de vous recevoir de nouveau,
Bien cordialement,
10/10 Excellent
Chris
12 Nov 2021
Chris
Stayed 1 night in Nov 2021
Response from La réception on 18 Apr 2023
Toute notre équipe vous remercie pour votre excellente note ainsi que d'avoir pris le temps de nous partager votre expérience . C'est avec grand plaisir que nous apprenons que vous avez passer un agréable séjour parmi nous. Au plaisir de vous accueillir à nouveau lors de votre prochain séjour à Caen , La réception
10/10 Excellent
Katherine
Travelled with family, Travelled with family and small children
One of the better Ibis I’ve stayed at. Hotel was clean and room was a good size. Hotel is very convenient to train and bus stations. There are restaurants and a grocery nearby. The tram into town is also right there. Otherwise, it is a 1/2 mile walk.
Verified traveller
Stayed 3 nights in Sep 2021
Response from Claire on 10 Oct 2021
Hello,
First of all, thank you for taking the time to leave us your opinion after your stay with us.
Your comment is so complimentary, it makes us very happy, thank you :)
We are happy to know that our hotel is involved in ensuring that you have a good stay in our beautiful city of Caen and that you have easily and easily found everything you want.
Looking forward to welcoming you again,
Best Regards
Stayed one night,clean and tidy,easy access to old town on foot,good restaurants ,friendly town.
Marc
Stayed 1 night in Aug 2021
Response from claire on 10 Oct 2021
Hello,
Thank you for taking the time to provide feedback on the property.
We are very happy that you had a pleasant stay in our hotel and that you found everything you were looking for:)
Best Regards
Very nice stay. Hotel is clean and in good condition.
Verified traveller
Stayed 4 nights in May 2021
Response from Claire-Réceptionniste on 25 Jun 2021
Hello,
thank you for taking the time to give us your feedback.
We are very happy that you enjoyed your stay in our establishment.
Hope to see you again and always make a great impression on you :)
Kind Regards
10/10 Excellent
Verified traveller
24 Jan 2020
Verified traveller
Stayed 1 night in Jan 2020
Response from Andréa - Réceptionniste on 3 Mar 2020
Bonjour,
Merci d'avoir pris le temps de partager avec nous votre expérience. Nous sommes ravis que vous ayez apprécié votre séjour au sein de notre hôtel, et espérons vous revoir très vite !
Cordialement,
Excellent quality, brand new rooms , quiet and comfortable stay, great breakfast very well presented, helpful and pleasant staff, first rate value
Verified traveller
Stayed 1 night in Nov 2019
Response from Camille - Réceptionniste on 14 Jan 2020
Thank you for your nice review ! We are so glad you enjoyed you stay with us, and especially the confort of our rooms.
We would love to welcome you again on a next visit of Normandy !
Excellent hotel, easy check in. Parking in the shopping centre car park worked very well. Room spacious, comfortable with excellent clean bathroom. WiFi worked very well. Enjoyable breakfast too. Location worked very well for walking into the city centre for shopping & restaurants.
Chris
Stayed 1 night in Nov 2019
Response from Camille - Réceptionniste on 14 Jan 2020
Thank you so much for your review ! We are so glad you enjoyed your stay, and our hotel services.
We hope to welcome you again soon !
Response from Camille - Réceptionniste on 14 Jan 2020
Merci d'avoir pris le temps de noter votre séjour ! Notre équipe est ravie que vous ayez apprécié notre établissement, et nous espérons vous revoir très vite !
Very efficient, clean practical and lovely breakfast. Cost was also very reasonable
Verified traveller
Stayed 1 night in Oct 2019
Response from Camille - Réceptionniste on 14 Jan 2020
Thank you for your review ! We are really glad you enjoyed our hotel and services, especially our breakfast buffet.
We would love to welcome you again on a next trip to Caen !
Response from Camille - Réceptionniste on 14 Jan 2020
Merci d'avoir pris le temps de noter votre séjour ! Notre équipe est ravie que vous ayez apprécié notre établissement, et nous espérons vous revoir très vite !
A few minutes to train station. Free red bus stops by hotel for city viewing. Tram right by hotel as well. Restaurants and shops around corner. Room spacious clean and comfortable. Breakfast was exceptional and service as well. Really nice hotel,
Richard
Stayed 1 night in Sep 2019
Response from Camille - Réceptionniste on 14 Jan 2020
Thank you for your review ! We are so glad you enjoyed your stay and our establishment.
We are indeed close from restaurants, shops and the city center.
Our team worked really hard on our breakfast buffet, so it is really nice to receive such compliments.
Thank you again, and see you soon !
Messed up hotel reservations so needed a place for one night. I would have stayed longer. Trendy, clean, comfy, nice view of the River Oren, close to train station, public transport, and attached to a new shopping mall if you need anything. Easy as pie
Cheryl
Stayed 1 night in Sep 2019
Response from Camille - Receptionist on 14 Sept 2019
Thank you for your review :) We are glad you enjoyed our hotel and services. We would love to welcome you again on a next visit to Caen !
The breakfast was set up very nicely, the hours were convenient and the location - within steps of a shopping mall, outdoor dining, and public transportation - was perfect.
Jeannene
Stayed 3 nights in Aug 2019
Response from Camille - Réceptionniste on 12 Sept 2019
Thank you Jeannene for such a nice review ! We are so glad you enjoyed your stay. Our team works really hard to provide you good services, and great comment are really motivating for us.
We would love to welcome you again on a next visit to Caen :)
Excellent location. Dining options all around as well as shopping and a supermarket within 100 meters. Quiet location with the river nearby and other relaxing areas for everyone. Staff was very helpful and friendly.
Verified traveller
Stayed 2 nights in Jul 2019
Response from Camille - Reception on 29 Jul 2019
Thank you so much for your nice review ! Our team is so glad you enjoyed your stay and our establishment :)
Indeed, we are surrounded by restaurants, stores and all kind of facilities, which is really helpfull for our customers. The area is very quiet but still close to the city center and the train station.
We hope to see you again soon on a next visit of Caen !
Response from Andréa - la réception on 31 Jul 2019
Bonjour et merci d'avoir pris le temps de noter votre séjour au sein dans notre hôtel. Nous sommes ravis que tout se soit agréablement passé et nous espérons vous revoir très vite lors d'une prochaine visite de Caen !
Cordialement,
Very modern design; not our personal preference but functional and clean.
I did not like the fact that I had been told by a young man in Reception that my parking ticket had been validated but when we tried to exit the car park the following morning the machine retained my ticket and the barrier remained shut. We conferred with the supervisor of the car park who charged us 27 Euros to leave. I went immediately to Reception but the young lady said that she would be unable to resolve the matter. Our understanding was that we were entitled to free parking between 1800 and 0900 the next day. In our case that would have meant us paying for two hours. Sadly this experience does little to enhance my view about our stay at Ibis in Caen.
Verified traveller
Stayed 1 night in Jun 2019
Response from Camille - Reception on 29 Jul 2019
Hello and thank you for taking the time to share your experience with us.
We are really sorry to hear about your parking issue. Indeed, it does not really matter that the ticket has been validated at the reception or not, the car park machine should not retain you ticket. So it had to be a problem with the carpark machine, and not with the ticket validation by the hotel. Unfortunately, we are working with the carpark but we can't really solve any issue due to their equipment.
We are really sorry for the inconvenience and we hope that you enjoyed the rest of your stay anyway.
New hotel within walking distance of the Caen train station. Excellent choice for reasonably priced hotel in this area especially if you’re transiting to the Backroads bike tour of Brittany and Normandy.
Verified traveller
Stayed 1 night in Jun 2019
Response from Camile on 17 Jun 2019
Thank you for your review :)
We are glad you enjoyed your stay, and we hope we will see you again soon !
They are very green. The included breakfast was first class. So many options, excellent quality.
Verified traveller
Stayed 1 night in May 2019
Response from Andréa - reception on 2 Jun 2019
Hello and thank you for taking the time to note your stay within our hotel. We are delighted that everything has gone well and we hope to see you again soon on a future visit to Caen!
Regards,