Outdoor pool, pool cabanas (surcharge), pool umbrellas

Reviews of Grand Solmar Pacific Dunes Resort Golf & Spa

4.5 out of 5
Grand Solmar Pacific Dunes Resort Golf & Spa
Carretera Todos Santos Km 120 #1, Zona Pacífico, Cabo San Lucas, BCS

Reviews

8.8

Excellent

Rating 10 - Excellent. 118 out of 168 reviews" "
Rating 8 - Good. 22 out of 168 reviews" "
Rating 6 - Okay. 12 out of 168 reviews" "
Rating 4 - Poor. 8 out of 168 reviews" "
Rating 2 - Terrible. 8 out of 168 reviews" "

9.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

shannon

Liked: Staff & service, property conditions & facilities
Beautiful property
Stayed 1 night in May 2024
Response from FD Manager on 7 May 2024
Dear Mrs. IngramThank you very much for sharing your comments about your experience with us!We really apreciate it!See you next timeBest regards!

10/10 Excellent

Amy Sydney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay- beautiful! Lovely staff.
Stayed 6 nights in Feb 2024
Response from FD Manager on 17 Apr 2024
Dear Mrs. McCueThank you for sharing with us this comments, it what motivate us to continue providing the best service for you and your family!See you next timeBest regards!

10/10 Excellent

Samuel, Bellevue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting. Quiet beach away from the crowds.
Stayed 4 nights in Jan 2024
Response from See you next time on 6 Apr 2024
Dear Mr. AhnGrand Solmar Pacific Dunes Golf Resort & Spa thank you for this great review about your stay! This motivate us to keep providing the best service!Best regards!

8/10 Good

Enrique

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Good
Stayed 6 nights in Mar 2024
Response from Thank you for your feedback on 6 Apr 2024
Dear Mr. BordierThank you very much for taking the time to give us your review about your stay, we take very seriously all the feedback from our guest in order to keep providing the best service for you!See you next timeBest regards!

2/10 Terrible

Laura Vanessa

Stayed 2 nights in Mar 2024
Response from Gerente de recepción on 17 Apr 2024
Estimada Srta. Torres GascaGracias por tomar el tiempo de compartir su experiencia con nosotros, nos serviría de mucho tener más información sobre su estancia para saber las áreas de oportunidad que tenemos y poder mejorar nuestro servicio para usted y su familia. Saludos cordiales.

10/10 Excellent

Maribel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very hospitable, rooms were clean and spacious. Pool was clean.
Stayed 5 nights in Feb 2024
Response from Thank you on 6 Apr 2024
Dear Mrs. MaribelThank you very much for taking the time to give us your review about your stay, this is what truly motivate us to keep providing the best service for you!See you next timeBest regards!

8/10 Good

Dani

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place! Not a lot of dining options, but overall fun for the family
Stayed 6 nights in Feb 2024
Response from Management on 28 Feb 2024
Dear Mrs. Dani, Thank you for taking the time to share your comments about your experience with us, this is what truly motivates us to continue providing a great service for our amazing guests. We hope to see you in the nearest future. Best regards!

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great presidential suite and awesome pool
Stayed 7 nights in Jan 2024
Response from Management on 28 Jan 2024
Dear Mr. Andrew, Thank you for taking the time to share your comments about your experience with us, this is what truly motivates us to continue providing a great service for our amazing guests. We hope to see you in the future. Best regards!

4/10 Poor

Jamie

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Too much emphasis on their agenda of selling their holiday home accommodation. Food and alcohol options limited. I thought it was quite bad value. I could go into a lot of detail, happily to somebody needs it, but I am surprised at the review status of this resort.
Response from Management on 11 Jan 2024
Dear Guest, We offer a sincere apology for the experience you had during your stay. Thank you for your comments as it is our priority to always provide the best service for our guests. We will pay close attention to this, which I assure was not the standard we provide. We hope you can give us another opportunity to welcome you and better your experience. Warm regards

10/10 Excellent

Lucinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Gerencia. on 17 Jan 2024
Hola Lucinda:Agradecemos enormemente esta maravillosa reseña en relación con su reciente experiencia en Grand Solmar Pacific dunes . Es para nosotros un placer leer sus comentarios, ya que cada uno de nuestros colaboradores tiene por objetivo garantizar una estadía mágica e inolvidable en este paraíso.Sus comentarios nos motivan a seguir trabajando arduamente para asegurarle calidad en hospitalidad y brindarle la mayor satisfacción posible, compartiendo con usted momentos únicos y memorables.En Grand solmar Pacific Dunes siempre estaremos listos y muy contentos de recibirlo nuevamente, recordando que aquí siempre será su casa.Esperamos poder darle la bienvenida en un futuro cercano.Saludos cordiales,Albino BautistaGerente de HabitacionesGrand Solmar Pacific Dunes

10/10 Excellent

Howard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful beach front resort a bit off the beaten path. Solitude, luxury and amazing amenities!
Stayed 3 nights in Dec 2023
Response from Management. on 1 Jan 2024
Dear Guest:We greatly appreciate this wonderful review in connection with your recent experience in Grand Solmar Pacific Dunes. It is our pleasure to read your comments, since each one of our collaborators has as objective guarantee a magical and unforgettable stay in this paradise.Your comments motivate us to continue working hard to ensure quality hospitality and provide you with the greatest possible satisfaction, sharing unique and memorable moments with you.At Grand Solmar Pacific Dunes we will always be ready and very happy to receive you again, remembering that this will always be your home.We look forward to welcoming you back very soon.Kind regards,Albino Bautista Rooms Division ManagerGrand Solmar Pacific Dunes.

10/10 Excellent

Brian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Oct 2023
Response from Best regards on 18 Oct 2023
Dear Mr. BrianThank you for taking the time to rate your experiences with us at Grand Solmar Pacific Dunes. Hope to see you in the future!Best regards!

10/10 Excellent

randal brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of the bigger resorts this has been my most preferred. It is a little out of the way from the main tourist area's. We never left the resort on our short 4 day/3 night trip. The food was excellent, the staff was awesome, and plenty of things to do on the premises. The VIP package was very nice with some delicious chocolate covered strawberries.
Stayed 3 nights in Jul 2023
Response from Bes regards on 19 Sept 2023
Dear Randal Brandon, Thank you for taking the time to share your comments about your experience with us, this is what truly motivate us to continue providing a great service for great guest.We hope to see you in the futureBest regards!

4/10 Poor

Gabriel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Its a beautiful hotel, but the staff with the exception of our bellboy Manny, were horrible, they lie to you and are the rude at the restaurants. Never get Alfredo at the Arnica, he had an attitude and charged us for items that were included in our meal plans.
Stayed 4 nights in Jul 2023
Response from Management on 3 Aug 2023
Dear Guest, We offer a sincere apology for the experience you had during your stay. Thank you for your comments as it is our priority to always provide the best service for our guests. We will pay close attention to this, which I assure was not the standard we provide. We hope you can give us another opportunity to welcome you and better your experience. Warm regards,

10/10 Excellent

Rahul

Stayed 7 nights in Jul 2023
Response from Regards on 19 Sept 2023
Dear Rahul, Thank you for your time and share and rate your experience with us, we hope to see you in the future.Best Regards.

10/10 Excellent

MISTY, LOS ANGELES

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Alejandro Ruiz / General Manager on 31 May 2023
Dear Ms. MistyOn behalf of all of us who are part of the Grand Solmar Rancho San Lucas staff, we greatly appreciate your visit and being able to share special moments with you.It gives us deep joy to be able to serve you and make our best effort so that your vacations and experiences are always pleasant and invite you to visit us again.We hope to see you soon in Los Cabos and once again thank you very much for your comments.Sincerely

10/10 Excellent

Zelda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at the property and again it was sooo windy.
Stayed 1 night in May 2023
Response from Management. on 25 May 2023
Dear Guest Zelda, Thanks to share your experience with us, we hope to see you in the future.Regards.

10/10 Excellent

Sergio

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in May 2023
Response from Gerencia. on 23 May 2023
Gracias por darnos la oportunidad de ser parte de sus vacaciones, Esperamos verlos pronto.Saludos,

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Management. on 23 May 2023
Dear Mr Sebastian, Glad to have the opportunity to have you as a guest in our wonderful resort and we hope to see you in the near future.Regards From GSRSL.

10/10 Excellent

Bobby

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Peaceful not crowded staff very friendly and helpful. It’s a place to go if you want to get away from outside world to R & R.
Stayed 4 nights in Apr 2023
Response from Management. on 29 Apr 2023
We appreciate your comment and we hope to see you soon in the near future and we will share this comment with all our staff and they will be happy to know your experience was beyond the expectation.

10/10 Excellent

Patricia, Alhambra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful and peaceful. Very clean and staff is friendly. Spa was amazing.
Stayed 4 nights in Apr 2023
Response from Management on 17 Apr 2023
On behalf of Grand Solmar at Rancho San Lucas we appreciate your feedback from your recent stay, it was a pleasure having you here. We hope to see you in the near future so we can be part of more memories with you and your family. Thank you again for your feedback! Warm regards from Cabo.

10/10 Excellent

Debra, Seattle

Stayed 1 night in Mar 2023
Response from Management. on 15 Apr 2023
Thanks for your staying in Grand Solmar, we are glad to have you with us, and we hope to see you soon in the near future.

6/10 Okay

Joseph

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very inexperienced staff at restaurant and pool bar. Service was painfully slow most times and didn't get drinks or water until 20 minutes after we finished dinner at restaurant. Quality of food was ok but service was lacking terribly.
Stayed 7 nights in Mar 2023
Response from ALEJANDRO RUIZ on 27 Mar 2023
Dear Mr JosephWe offer a sincere apology for the time we took in your commented service, for us always providing the best for our guests is the priority. We will pay close attention to this, which I assure was an involuntary error.We appreciate the opportuneness you gave us in serving you and your family and we hope we can serve you againSincerely

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Friendly Staff Good Food Well Served Super Clean Nice Scenery Overall Wonderful Experience
Stayed 3 nights in Mar 2023
Response from Alejandro Ruiz / General Manager on 11 Mar 2023
Dear GuestDear GuestOn behalf of Grand Solmar Rancho San Lucas, we want to thank you and your valued family for the opportunity to have us.For us, creating moments of quality and fun are what fills us with pride and satisfaction, for this reason we appreciate the comments that you make to our staff associatesThank you very much again and we hope to see you soon in Los Cabos to serve you and your familySincerelyAlejander RuizGerente general

10/10 Excellent

James Owen

Stayed 7 nights in Feb 2023
Response from ALEJANDRO RUIZ on 27 Mar 2023
Dear Mr OwenOn behalf of Grand Solmar At Rancho San Lucas, we very much appreciate your feedback from your recent visit.For us it is a priority to make quality moments to enjoy with your family on your vacation. Our collaborators are flattered by the opportunity that you have given us to serve you.We hope to see you again soon and we remain at your service.Sincerely

10/10 Excellent

Terence, Martensville

Stayed 1 night in Mar 2023
Response from ALEJANDRO RUIZ on 27 Mar 2023
Dear Mr TerenceOn behalf of Grand Solmar At Rancho San Lucas, we very much appreciate your feedback from your recent visit.For us it is a priority to make quality moments to enjoy with your family on your vacation. Our collaborators are flattered by the opportunity that you have given us to serve you.We hope to see you again soon and we remain at your service.Sincerely

10/10 Excellent

Finbarr

Stayed 1 night in Mar 2023
Response from ALEJANDRO RUIZ on 27 Mar 2023
Dear Mr FinbarOn behalf of Grand Solmar At Rancho San Lucas, we very much appreciate your feedback from your recent visit.For us it is a priority to make quality moments to enjoy with your family on your vacation. Our collaborators are flattered by the opportunity that you have given us to serve you.We hope to see you again soon and we remain at your service.Sincerely

4/10 Poor

JUNG EUN, ROchester hills

10/10 Excellent

joseph

Stayed 3 nights in Dec 2022

6/10 Okay

Yasmeen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The service was SUPER SLOW. I’m not sure if they’re understaffed, but they take forever to give you your food. Whether you order food at the pool or one of their restaurants, don’t come hungry because it’ll be awhile before your served
Response from Management. on 24 Jan 2023
Dear Guest, We appreciate your comments and we hope to see you soon in the near future, we appreciate your feedback as well, our F&B team they are working to improve all the process.

10/10 Excellent

Conor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely kind and helpful.
Stayed 1 night in Dec 2022
Response from Management. on 24 Jan 2023
Very grateful that you chose us as your vacation option, we hope to see you soon.Regards.

10/10 Excellent

Elvire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
RELATIVELY QUIET
Response from Management. on 24 Jan 2023
Thanks for share your comments and we hope to see you soon.Regards

2/10 Terrible

drew

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
They offered two free 80 min massages for us to do the time share sales pitch what was suppose to be 1.5 hours but ended up being 2hrs. Then the massages they booked were only for 50 min. Really over all a sub par experience. There is definitely better options in Cabo.
Response from Management. on 24 Jan 2023
We share your review with timeshare and we hope to see you soon in your next vacations, Regards.

6/10 Okay

Khoa Christopher

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Property was beautiful. Great family orientated environment with an excellent childrens and toddlers area. Service was poor when it came to the room. Furniture needs to be cleaned to live up to 5 star standards. I still recommend as the place is a dream for relaxation and of course the Golf course. This place could easily have a perfect score if they had optimal staff on hand. Overall I would book again honestly just not impressed with the service.
Response from Management. on 16 Dec 2022
Dear Mr Christopher we appreciate your feedback and we will work hard to improve what your mention, we hope to see you soon and of course we were more than happy to have you in Grand Solmar At Rancho San Lucas,

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very well staffed, and delicious food!
Stayed 4 nights in Nov 2022
Response from Management. on 16 Dec 2022
Mrs Amber, we are grateful with your comments and we hope to see you soon in the near future.Regards;

6/10 Okay

sun

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022

10/10 Excellent

Sun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2022

6/10 Okay

Kyle

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are excellent, modern and spacious. However, the resort is very far from town. The service was very slow. The food was hit or miss, 1 in 3 meals were prepared well. Drinks are very over priced. I would not recommend my friends or family stay at this resort.
Stayed 4 nights in Nov 2022

8/10 Good

Dave

Stayed 4 nights in Nov 2022

10/10 Excellent

John

Stayed 4 nights in Sep 2022

10/10 Excellent

Lauren Claire

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attentive staff really make this beautiful resort a 10/10. Hostess Diana, servers Angel, Nelson, Josemara, Juan and Jose, and poolside servers Ricardo and Baltazar are all stars. Everything was always clean, food options were amazing and the drinks were fantastic. Can’t beat the views of the ocean. Lots of seating at every pool and even a special childrens play area. I would stay here again any time!
Stayed 5 nights in Sep 2022

10/10 Excellent

Mimi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and so peaceful and tranquil! Beach front!
The resort was truly amazing and in a secluded location away from the marina/downtown area. It was truly a blessing to have a shuttle that ran every hour from the hotel to their sister hotel Grand Solmar Land’s end- free of charge! That saved us a lot of money but gave us access to the local restaurants. Service is impeccable at every CABO restaurant I went to- at the resort and in the city! The resort is located by the water but the distance from the resort to the beach (you can’t swim at the beach bc the tides are rough) is vast and so there are miles and miles of untouched sand that stretches across the ocean far from civilization! It was so tranquil and peaceful to have that much sand between the resort and the ocean to where you can walk along the beach in private. The resort is new so it wasn’t crowded at all! If you’re looking to get away and relax this is the resort for you! There’s only one good retauarant there- ANICA. It was amazing! They are expanding so perhaps they’ll add more restaurants bc there’s only 2 restaurants there right now. Currently there are 130 rooms but they plan to expand it to 600 rooms. I’m not a fan of the lagoon saltwater pool and that was the pool that was the largest. I mostly hung at the the regular pool. It also has a huge water slide for kids there. This place is gorgeous and the desert terrain sidled next to the ocean was so picturesque! I’d definitely come back again after they build a lazy River (coming soon)!!
Stayed 3 nights in Jul 2022
Response from Alejandro Ruiz / General Manager on 3 Aug 2022
Dear Mimi Thank you very much for visiting us at Grand Solmar Rancho los Cabos, for our Staff and for me as Director in charge of this Development, receiving your comments fills us with happiness and reiterates our commitment to continue providing quality service, care and precision to that you and your family live memorable moments. Our services are designed to offer tranquility, peace, joy and fun for the whole family. We also appreciate your comments for the restaurant staff as well as the rest of the staff We look forward to seeing you again soon and we send you our best wishes. General Manager

4/10 Poor

Monica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Let me start off with the good - the property itself is very clean and the pool was great, except it was too warm and it being hot you really couldn’t cool off in the pool. We had a master suite and asked for a comforter for the Murphy bed, we had to ask 3x on 3 separate occasions. Then we tried to make reservations through concierge and both times they couldn’t find it after we received confirmation. Then we got no free continental breakfast or free bottle of wine. The mgr did reach out but never made it right. Just told us he would get back to us but never did. The cabana waiter was not friendly and seemed like he hated his job. The guys at valet were amazing and attentive so we’re the guys driving the golf carts on the property. Honestly this place is good if you do all inclusive and you never leave the resort of need additional blankets or get a cabana.
Stayed 6 nights in Jul 2022
Response from Alejandro Ruiz / General Manager on 3 Aug 2022
Dear Monica Thank you very much for your valuable comments, which help us a lot to improve the quality of the service. I will attend to these omissions of the staff which I offer my most sincere apology for the failure with your covers on the bed that I requested. we reiterate ourselves always ready to serve and I am sure that this error will be corrected immediately Please receive our warmest regards and we look forward to seeing you again at Grand Solmar Rancho Los Cabos

10/10 Excellent

Lea gemme Cruz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for family trip just a bit pricey
Stayed 2 nights in Jul 2022
Response from La Gerencia on 16 Jul 2022
Estimada Srita. Lea: Muchas gracias por su mensaje, es un placer haberlos atendido, con respecto a su comentario tratamos siempre de dar lo mejor y un valor agregado en nuestros servicios, lamentamos qe le haya parecido un poco caro sin embargo estoy seguro que pudo ver la calidad y el servicio prestado. le invitamos nuevamente a regresar y estamos a sus ordenes

2/10 Terrible

Taylor

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The view of the beach was amazing. Everything else about the stay was disappointing.
Stayed 3 nights in Jun 2022
Response from La Gerencia on 16 Jul 2022
Buenas Tarde Mr. Taylor Gracias de antemano por haber estado con nosotros, siento mucho esta percepción sobre su estadia. por favor si gusta comentarme un poco mas para saber el tema y poder escribirle nuevamente. mi correo es alejandro.ruiz@solmar.com

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jun 2022

2/10 Terrible

Fernando

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
I thought I had booked an all inclusive stay, but when I checked in I was informed that it wasn’t, when I booked it says all inclusive on the resort description but apparently it’s another rate. The room service is not included in the all inclusive which was annoying since we had our kids ages 3 and 9. The restaurants have super limited menus for dinner. The breakfast at anica however is very good, as is the food at the pool.
Stayed 4 nights in Jun 2022
Response from Alejandro Ruiz / General Manager on 3 Aug 2022
appreciate your comments about your last vacation, I apologize for the delay in the response that was given due to a change of position in our Resort, however I am writing to thank you in advance for the visit and we reiterate ourselves at your service For the Staff of Grand Solmar Rancho San Lucas it will always be a source of joy to receive them again Sincerely

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly and good service.
Stayed 4 nights in Jun 2022
Response from Alejandro Ruiz / General Manager on 3 Aug 2022
appreciate your comments about your last vacation, I apologize for the delay in the response that was given due to a change of position in our Resort, however I am writing to thank you in advance for the visit and we reiterate ourselves at your service For the Staff of Grand Solmar Rancho San Lucas it will always be a source of joy to receive them again Sincerely

10/10 Excellent

Kelli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Must come to this resort! This property caters to everyone - all ages! This property is away from the main tourist area however a shuttle is offered every hour, complementary. We enjoyed going into town for dinners and excursions however there are plenty of dining options on the property. We can’t wait to come back.
Stayed 6 nights in Jun 2022
Response from Alejandro Ruiz / General Manager on 3 Aug 2022
appreciate your comments about your last vacation, I apologize for the delay in the response that was given due to a change of position in our Resort, however I am writing to thank you in advance for the visit and we reiterate ourselves at your service For the Staff of Grand Solmar Rancho San Lucas it will always be a source of joy to receive them again Sincerely

8/10 Good

Chester Hardin Scruggs,

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was incredible. Great for the entire family. The food was ok but not great. Didn’t have flavor, lack of seasoning or something. The property is to far from town. Thankful for the shuttle to their other property closer to town. Overall would recommend this property. Definitely would stay there again.
Stayed 3 nights in Jun 2022
Response from Alejandro Ruiz / General Manager on 3 Aug 2022
appreciate your comments about your last vacation, I apologize for the delay in the response that was given due to a change of position in our Resort, however I am writing to thank you in advance for the visit and we reiterate ourselves at your service For the Staff of Grand Solmar Rancho San Lucas it will always be a source of joy to receive them again Sincerely