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Watergate Hotel Butuan City

3.5 star property
This urban retreat in Butuan City's business district offers a refreshing pool experience and satisfying meals after a day of exploring

Choose dates to view prices

Travelers find a peaceful escape at Watergate Hotel Butuan City with its garden, outdoor pool, and spa offering massages, facials, and nail services. Lime and Zest restaurant serves local and international dishes. Free self-parking allows easy access to nearby attractions.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, 2 Single Beds

8.6 out of 10
Excellent
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow-top bed
Separate bedroom
Premium bedding
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 Queen Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow-top bed
Separate bedroom
Premium bedding
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Room

Suite Room | Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite Room

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow-top bed
Premium bedding
Bidet
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen

Standard Queen | Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Queen

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow-top bed
Premium bedding
Bidet
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds | Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Pillow-top bed
Separate bedroom
Premium bedding
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
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About the area

Located in Butuan, Watergate Hotel Butuan City is in the city centre and near the airport. Balanghai Shrine and Banza Church Ruins are local landmarks, and the area's natural beauty can be seen at Guingano Park and Dagangdang Falls. Visit our Butuan travel guide
Map
Jose Rosales Avenue, Doongan, Butuan, Caraga, 8600

What's nearby

  • Butuan National Museum
    2 min walk - 0.1 miles
  • Santo Nino Diocesan Shrine
    7 min walk - 0.4 miles
  • SM City Butuan
    15 min walk - 0.8 miles
  • Gaisano Mall
    15 min walk - 0.8 miles
  • Robinsons Place Butuan
    2 min drive - 1.4 miles

Getting around

  • Butuan (BXU-Bancasi)
    15 min drive

Restaurants

  • McDonald's
    14 min walk
  • KFC
    14 min walk
  • Alberto's Pizza
    14 min walk
  • Historia
    12 min walk
  • VJ's Resto
    19 min walk

About this property

Watergate Hotel Butuan City

Hotel in the business district
A corner/local shop, a terrace and a garden are just a few of the amenities provided at Watergate Hotel Butuan City. Treat yourself to spa services, such as a manicure/pedicure, a massage or a facial. The on-site local and international cuisine restaurant, Lime and Zest, offers breakfast, lunch and dinner. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Free self-parking
  • Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and a computer station
  • A 24-hour front desk, a banquet hall and a gift shop
  • Guest reviews speak highly of the helpful staff
Room features
All 53 individually furnished rooms offer perks such as premium bedding and air conditioning, in addition to amenities such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets
  • TVs with cable channels
  • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7:30 AM to 9:00 PM at scheduled times and on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: PHP 375 for adults and PHP 150 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lime and Zest

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance

More

  • 2 floors
  • Banquet hall
  • Built in 2016

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • MP3 dock
  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 1288 per night.
Cots (infant beds) are available for PHP 150 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: PHP 2000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately PHP 375 for adults and from PHP 150 for children
  • Airport shuttle fee: PHP 300 per person (one-way)
  • Crib (infant bed) fee: PHP 150 per night
  • Rollaway bed fee: PHP 1288 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Watergate Butuan City
Watergate Butuan City Butuan
Watergate Hotel Butuan City Hotel
Watergate Hotel Butuan City Butuan
Watergate Hotel Butuan City Hotel Butuan

Frequently asked questions

Does Watergate Hotel Butuan City have a pool?

Yes, this property has an outdoor pool.

Is Watergate Hotel Butuan City pet-friendly?

No, pets are not allowed at this property.

How much is parking at Watergate Hotel Butuan City?

Self-parking is free at this property.

What time is check-in at Watergate Hotel Butuan City?

Check-in start time: 2:00 PM; check-in end time: 9:30 PM. After-hours check-in is not available.

What time is check-out at Watergate Hotel Butuan City?

Checkout is at 11:30 AM.

Does Watergate Hotel Butuan City provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:30 AM-9:00 PM on request. A fee of PHP 300 per person applies.

Where is Watergate Hotel Butuan City located?

Located in the heart of Butuan, this hotel is within a 10-minute walk of Butuan National Museum, Santo Nino Diocesan Shrine and DPWH Regional Office 13 CARAGA. Gaisano Mall and SM City Butuan are also within 15 minutes.

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Reviews

Watergate Hotel Butuan City Reviews

8.6

Excellent

9.0

Cleanliness

7.6

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 155 out of 308 reviews
Rating 8 - Good. 102 out of 308 reviews
Rating 6 - Okay. 27 out of 308 reviews
Rating 4 - Poor. 11 out of 308 reviews
Rating 2 - Terrible. 13 out of 308 reviews

Reviews

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Great service, great value
Stayed 1 night in Nov 2025

10/10 Excellent

Cristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, staff are very friendly, helpful and knowledgeable.
Stayed 2 nights in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice buffet. Grill will make custom omelettes. Wonderful staff
Stayed 1 night in Oct 2025

10/10 Excellent

Winkler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and well managed
Stayed 1 night in Apr 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay and the staff are very friendly ..
Stayed 9 nights in Jan 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were great as always.

10/10 Excellent

carson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff is very friendly and helpful
Stayed 1 night in Jul 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable stay. Friendly staffs.
Stayed 1 night in May 2025

8/10 Good

Kane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and maintained. The breakfast is good. If you are a smoker get ready for a walk to be able to smoke.
Stayed 2 nights in Sep 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok loved the breakfast and pool and their shower!
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

I love yhe Watergate Hotel from friendly & accommodating staff to clean room and aircon filter was clean because i did not have sinus allergies. Overall it's a great place to stay myself or with family. I will definitely come back again when im in the Philippines 🇵🇭
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very responsive and respectful. The food was great and served atmosphere.
Stayed 1 night in Mar 2025

10/10 Excellent

Charles B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel Great Staff
Stayed 1 night in Mar 2024

10/10 Excellent

Stian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the better hotels in butuan, but some parts could have been better maintained. Staff was really amazing and helpful. Food was really good. Some of the rules in the hotels are a bit unusual, but ok 🙂 Will consider staying next time I come to butuan
Stayed 6 nights in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice visit in Butuan

Probably the nicest place in Butuan. Highly recommend staying here if you visit Butuan. Closest to American comfort you will find. They took very good care of us!
Stayed 2 nights in Mar 2025

10/10 Excellent

FREDDY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very nice and the room is clean.
Stayed 6 nights in Sep 2024

10/10 Excellent

Wilman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and staff were very attentive and helpful throughout our entire stay. Food was also very good.
Stayed 2 nights in Mar 2024

10/10 Excellent

PAULETTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel personnel are welcoming, pleasant and helpful. Overall, it's clean and comfortable. Highly recommended.
Stayed 8 nights in May 2025

10/10 Excellent

Sæmundur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel friendly staff clean good bed end shower i will definitely stay here again 10/10
Stayed 3 nights in Nov 2023

10/10 Excellent

Kelly

Liked: Amenities
The hotel is very clean. The staff is excellent. The morning breakfast is Wonderful.
Stayed 5 nights in Dec 2024

8/10 Good

ADAM

Liked: Cleanliness, staff & service, amenities
Great hotel. Breakfast was great. Only complaint is no elevator even though its only two levels.
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great people work here

Staff was extremely helpful in everything we needed and asked for. I love the Watergate
Stayed 4 nights in Mar 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very polite and friendly. Very good variety of breakfast dishes, restaurant very good
Stayed 4 nights in Aug 2023

10/10 Excellent

Lyle

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice facility with a very nice staff. The breakfast was great. The restaurant on the property was excellent. Food presentation and preparation excellent.
Stayed 3 nights in Feb 2024

6/10 Okay

Jodi

Staff was excellent. The loud parties after 9 pm and the AC unit leaked water on my luggage
Stayed 2 nights in May 2025