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Reviews of Hampton Inn Butler

2.5 out of 5
Hampton Inn Butler
400 Benevan Square, Butler, PA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 236 out of 323 reviews" "
Rating 8 - Good. 65 out of 323 reviews" "
Rating 6 - Okay. 13 out of 323 reviews" "
Rating 4 - Poor. 3 out of 323 reviews" "
Rating 2 - Terrible. 6 out of 323 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were no direct street to access the hotel property from the main street of Route 356, it was necessary to take several short streets to the parking area of the hotel.
Stayed 1 night in Apr 2024

8/10 Good

David, winchester

Liked: Cleanliness, staff & service, property conditions & facilities
Clean facility, friendly staff. Delivered exactly what you would expect from a Hampton inn.
Stayed 2 nights in Apr 2024

10/10 Excellent

Daniel

Response from Kara S. on 24 Mar 2024
Thanks for the great review Daniel!

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Kara S. on 24 Mar 2024
Thanks for the great review Casey! I'm glad you enjoyed your stay! Safe travels until next time.

8/10 Good

Travis

Stayed 1 night in Jan 2024
Response from Kara S. on 24 Mar 2024
Thanks for the review Travis. Safe travels until next time!

10/10 Excellent

Casey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Frank

Business traveller
Stayed 1 night in Dec 2023

2/10 Terrible

Cynthia, Lima

Disliked: Staff & service
Stayed 3 nights in Dec 2023
Response from Kara S. on 24 Mar 2024
I am sorry to hear you didn't enjoy your stay. Next time we will do better to make sure you have a great experience!

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 1 night in Nov 2023

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Staff & service
Needs improvement
The place needs to be remoled.
Stayed 1 night in Aug 2023

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A very clean hotel overall. Didn’t realize you have to specifically ask to have your room cleaned (ie garbage removed, used towels removed, bed made, etc); that being said, we’re clean people and were surprised but okay with it.
Stayed 2 nights in Aug 2023

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much! The breakfast was exceptional! The staff was exceptional. Everything was perfect!
Stayed 4 nights in Aug 2023

2/10 Terrible

Jason

Stayed 1 night in Jul 2023

10/10 Excellent

maher

Stayed 3 nights in Jul 2023

10/10 Excellent

Shannon

Stayed 1 night in Jul 2023

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Brant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t like the TV, the screen was way too dim.
Stayed 3 nights in Jul 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, modern decor, clean and comfortable beds
Stayed 4 nights in Jul 2023

10/10 Excellent

WILLIAM

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 3 nights in Jul 2023

6/10 Okay

Jeanne B

Travelled with partner
Liked: Staff & service
This property is fine. I wouldn't rate it superior. Carpeting in hallways is not vacuumed daily. I requested daily housekeeping since we were staying a week. It wasn't done unless I went to the front desk although it was noted to be cleaned upon arrival.
Stayed 7 nights in Jun 2023

8/10 Good

Theresa

Stayed 3 nights in Jun 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room.
Stayed 1 night in Jun 2023

8/10 Good

Hays

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
The stay was great and the Hampton Inn customer service was exceptional.
Stayed 1 night in Jun 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Nice staff
Easy check in and clean
Stayed 1 night in May 2023

10/10 Excellent

Claudia

Stayed 1 night in May 2023

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

6/10 Okay

Donna

Travelled with family
Liked: Cleanliness, staff & service
I paid more than double what I had paid 3 week prior and I guess it was because there was 2 weddings. The noise was HORRIBLE until after 2AM. Went out in the morning to kegs and coolers all over. I will NOT stay there again.
Stayed 2 nights in May 2023

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very helpful and it was a very clean facility!
Stayed 2 nights in Apr 2023

6/10 Okay

gregor

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The hotel itself and common areas were clean. Our room was not so clean. Long hair on the bathroom floor and tubs, dirty hand prints on the bathroom walls, sticky drink rings on the tables and unvacuumed carpets.
Stayed 3 nights in Apr 2023

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for a nice stay-I wish there was a way to recycle!!
Stayed 3 nights in Mar 2023

10/10 Excellent

Machan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to Wal-Mart. It was quiet, clean and relaxing for my wife and I. Breakfast was nice.
Stayed 2 nights in Feb 2023
Response from Kara on 4 Mar 2023
We are glad you enjoyed your stay here with us! We look forward to hopefully seeing you again, but until then have safe travels.

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel we’ve stayed in for this area
Stayed 1 night in Feb 2023
Response from Kara on 4 Mar 2023
Thanks for the great review! We hope to see you next time but until then safe travels.

10/10 Excellent

girish

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great staff and nice property!
Stayed 1 night in Feb 2023
Response from Kara on 4 Mar 2023
Thanks for the compliments! We are glad you enjoyed your stay. Safe travels until next time!

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Caleb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Great pool area. Free breakfast was delicious. Would recommend. Staff was extremely friendly.
Stayed 2 nights in Jan 2023

10/10 Excellent

tonya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very nice clean and comfortable hotel
Stayed 2 nights in Jan 2023

8/10 Good

Bryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good.
Stayed 1 night in Jan 2023

8/10 Good

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Like it all, fr check in to the rom, class 1A. Really pleased with the room.
Stayed 1 night in Jan 2023

10/10 Excellent

Cynthia, Lima

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very clean and friendly staff Breakfast is great

10/10 Excellent

Meghan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very good location near groceries stores.
Stayed 1 night in Dec 2022

2/10 Terrible

Carmella

Travelled with family
Disliked: Staff & service, property conditions & facilities
Cold shoulder
The lobby was cold,( had recommended to have staff not walk in front of the door to help ) they walked in front several times after the suggestion! Not comfortable to eat breakfast, or play card games while waiting for better temps outside. The pool would have been a warm place to play, it was closed for our 7 day stay. The room struggled to heat.
Stayed 5 nights in Dec 2022
Response from Kara on 28 Dec 2022
Due to winter storm Elliott unfortunately, it was almost -30 degrees with the wind chill. And with the automatic doors and people coming in and out it made the lobby colder. There is not much we can do when the temperature is that low and flash freezes everything including the pool door. Sorry for the inconvenience.

8/10 Good

Maxine

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Kara on 29 Dec 2022
Thank you for coming to visit us at the Hampton Inn here in Butler, PA. We are glad you enjoyed your stay here with us! We look forward to hopefully seeing you again, but until then have safe travels.

8/10 Good

Francisco

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2022

8/10 Good

Gretchen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from Kara S. on 17 Dec 2022
Thanks for the great review! It was a pleasure having you stay with us! We hope to see you again in the future but until the safe travels.

8/10 Good

Debra

Stayed 3 nights in Nov 2022

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

8/10 Good

sheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay.
Stayed 1 night in Oct 2022
Response from Kara S. on 20 Oct 2022
I'm glad you enjoyed your stay!