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Reviews of Empire Spa Retreat

5 out of 5
Empire Spa Retreat
1958 Caves Road, Quedjinup, WA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 95 out of 117 reviews" "
Rating 8 - Good. 17 out of 117 reviews" "
Rating 6 - Okay. 3 out of 117 reviews" "
Rating 4 - Poor. 2 out of 117 reviews" "
Rating 2 - Terrible. 0 out of 117 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

pavlos

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Apr 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable rooms, excellent service and lovely staff who are relaxed and very helpful. All set in a beautiful area
Stayed 3 nights in Feb 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning venue, exactly as advertised
Stayed 2 nights in Jan 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Empire was 10/10. Such a beautiful property with a very relaxing and peaceful vibe. The breakfast supplied was healthy with delicious Gluten Free and Vegan options. The Suite we stayed in was impeccably furnished and clean with all facilities. I would highly recommend this place if you need a rest and recharge in nature surrounded by beautiful things. Kirsty was a brilliant host. A very caring and passionate person who was lovely to deal with as was the rest of her staff. I look forward to returning here one day.
Stayed 4 nights in Jan 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place - very calm and relaxing. Wonderful room, great views, peaceful. Warm, friendly and helpful staff. Fabulous breakfast. So many amazing places to travel to and see in the surrounding area.
Stayed 2 nights in Nov 2023

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, beautifully decorated, amazing breakfast.
Stayed 2 nights in Sep 2023

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved every minute of our 4 day stay here and will definitely be back. The whole vibe at Empire is relaxation . The staff were all very friendly, breakfast was delicious ,we tried a different dish each morning and would find it hard to pick a favourite as we loved them all. We had the couples 90 minute massage ,which I thought was a bit pricey when I booked it but I can honestly say well worth the money and one of the best I’ve had . Our room was spacious,comfortable,quiet and just like the online photos. we loved the outdoor shower in its bush setting,and the bath was a good size and very comfortable with wonderful complimentary bath salts . A couple of things that would have made it a totally perfect experience for me would be the addition of a pod coffee machine,slippers and a complimentary bottle of Empire wine in your room ,then I probably wouldn’t want to leave!
Stayed 4 nights in Apr 2023
Response from The Empire Team on 9 May 2023
Hi Margaret, Thank you so much for your feedback and suggestions.We really appreciate hearing how we are doing well and what we can do to make it even better

10/10 Excellent

Anita

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The attention to detail and level of care and interest invested in each and every visitor.
Stayed 3 nights in Mar 2023
Response from Empire Team on 9 May 2023
Hi Anita,Thank you so much for your feedback we really appreciate you letting us know that you enjoyed your stay.Thank you so much

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023
Response from Empire Team on 16 Feb 2023
Thanks for your positive feedback Carolyn we greatly appreciate it and glad you had a lovely stay.

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Escape
A relaxing 4 nights away over the Christmas weekend
Stayed 4 nights in Dec 2022
Response from Empire Team on 16 Feb 2023
Thanks Victor we are so glad you had a great stay with us over the Christmas weekend.

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for a weekend getaway
A hidden gem in the area, comfortable and roomy loft suite with character, tastefully decorated and very clean. Friendly staff and an excellent breakfast. Close to Dunsborough and well located to explore the area. Would definitely return.
Stayed 2 nights in Nov 2022

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
My husband and I were on a midweek break and had a lovely time at Empire. We love that there's only 10 rooms, no children, breakfast is included and there's a wonderful spa too.
Stayed 4 nights in Jul 2022

10/10 Excellent

MAREK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful set up for the most relaxing time one can experience.
Stayed 2 nights in Jul 2022

10/10 Excellent

Lisa, Doubleview

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful furnishings and decor. Amazing delicious breakfast!
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Not Quite 5 Star Service
Location is great and beautiful green surroundings. The breakfast service is less than desired with the waitress getting our order wrong on the first day and then not acknowledging us the second day-hardly 5 star service. We also found the pillows very uncomfortable, be good to have a pillow menu if I'm paying $400+ a night!
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my husband spent tree nights in Empire resort. The place is very quiet. There are many birds, ducks and gooses. The room is clean and breakfast was lovely. High recommend.
Stayed 3 nights in Mar 2021

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place beautiful escape
Stayed 2 nights in Feb 2021

10/10 Excellent

Marisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay
It was fabulous in every way - unfortunate that COVID forced us out of WA so we only enjoyed 1 night of a 3 night booked stay
Stayed 3 nights in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful decor, big comfortable room-we had the deluxe suite with balcony. Very peaceful and private overlooking the forest. Great staff, great breakfast. The hotel's lounge, breakfast area-including the large outdoor balcony were fantastic. Would definitely recommend and would love to stay again.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect escape
The rooms were spacious and well appointed. They had considered our every needs and the bed was exceptionally comfortable. I would highly recommend this retreat for a summer or winter get away.
Stayed 3 nights in Dec 2019

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my faves in the world
Beautiful property, gorgeous, comfortable rooms, and outstanding service. The breakfast is superlative and worth staying for in itself. This was our second time back and it was just as wonderful and relaxing as we remembered.
Stayed 3 nights in Dec 2019

10/10 Excellent

Helen, Perth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was just fantastic. It was quaint, clean, inviting, comfortable and very welcoming. The surroundings were just so relaxing. Staff were fantastic too.
Stayed 2 nights in Dec 2019
Response from Empire Retreat on 23 Dec 2019
Thank you for your feedback we are so happy you enjoyed your stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and peaceful and amazingly friendly and helpful staff
Stayed 2 nights in Dec 2019
Response from Empire Retreat on 23 Dec 2019
Thank you for your feedback. We appreciate you taking the time and we are really happy you enjoyed your stay.

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Nov 2019
Response from Empire Retreat on 23 Dec 2019
Thank you for your feedback

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Very comfortable room, excellent stay in Margareth River area
Stayed 1 night in Nov 2019
Response from Empire Retreat Team on 4 Dec 2019
We are glad you enjoyed your stay thankyou for choosing Empire we do hope we can accommodate you again.

10/10 Excellent

Ritika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully styled space
This was a fantastic experience on our 5th anniversary trip. The property is extremely tastefully done, the rooms are large and luxurious, and ours also had a small sitout overlooking the beautiful native bushland that they've left untouched... Especially beautiful if you sit there, or in their breakfast area early morning to hear the birds and insects waking up.
Stayed 2 nights in Nov 2019
Response from Empire Retreat Team on 4 Dec 2019
We are so glad you had a lovely stay thankyou for your comments we do hope to accommodate you again in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from Empire Retreat on 23 Dec 2019
Thank you for your feedback

6/10 Okay

Verified traveller

Stayed 2 nights in Oct 2019

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute gem and attention to detail
If you are looking for a luxury but personable retreat then this is it. The staff couldn’t have been friendlier or more accommodating and the property itself is fantastic (with not too many rooms) and very well located near a local town with many of the region’s great restaurants. Our only wish was that we could have stayed longer. One of the best places we have stayed in the world.
Stayed 2 nights in Aug 2019
Response from Empire Team on 3 Oct 2019
Hi Thomas, We are so thrilled that you enjoyed your time with us and we were able to service all of your needs. We hope to see you again one day. Happy Travels

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location. Lovely room. Fabulous breakfast. Spa extremely lim ited.
Stayed 2 nights in Sep 2019
Response from Empire Team on 3 Oct 2019
Thank you for staying with us and for your feedback. We are so glad you enjoyed your stay.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gorgeous romantic retreat
The place is amazing , the staff are friendly and the log fire is so romantic! We extended our stay!
Stayed 2 nights in Sep 2019
Response from Empire Team on 3 Oct 2019
Thank you Gary for your feedback and we are so glad you enjoyed your stay. It was lovely having you for the extra time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2019
Response from Empire Team on 3 Oct 2019
Thank you for your feedback we are happy you enjoyed your stay.

10/10 Excellent

Mandana, Perth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to relax, enjoy the nature on our wedding anniversary weekend:)
Stayed 2 nights in Aug 2019
Response from Empire Team on 3 Oct 2019
Mandana we are so happy you chose to have your anniversary at the Retreat and that you were able to relax and enjoy your time with us. We hope to see you again another time.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On site spa, quiet tranquility of location, breakfast
Stayed 2 nights in Aug 2019
Response from Empire Team on 3 Oct 2019
Thank you for your feedback. We are so glad you enjoyed our small part of this beautiful area.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
The overall style was great. Great furniture and homewares.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing couples retreat
Beautiful, spacious and comfortable room. Serene surrounds, and convenient location close to Dunsborough town. Great for a weekend escape.
Stayed 1 night in Dec 2018

10/10 Excellent

Renee, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our time at Empire retreat and will be back again soon!!
Stayed 2 nights in Oct 2018
Response from The Empire Team on 10 Oct 2018
Thanks Renee. We are so glad you had a great time we hope to see you again soon.

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Empire Retreat - highly recommended
Empire Retreat is a must stay place for a short or extended stay. The property is so serene and the natural surrounds are beautiful. We spent time sitting around the lake and taking a walk. The breakfast was amazing - healthy and plentiful.
Stayed 1 night in Sep 2018
Response from The Empire Team on 10 Oct 2018
Thanks Moira, We are so glad you enjoyed yourselves. Thank you for staying and we hope to see you again soon,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet peaceful surroundings
The place is peaceful and quiet. It is in natural surroundings.
Stayed 2 nights in Sep 2018
Response from The Empire Team on 10 Oct 2018
Thank you for staying we are so glad you had a good time. We hope to see you again soon.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Getaway
Wonderful, relaxing time. Excellent service and breakfast.
Stayed 6 nights in Sep 2018
Response from The Empire Team on 19 Sept 2018
We are so glad you enjoyed your stay Andrew thank you for your feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
I only stayed one night but I would recommend two nights minimum! I will be back.
Stayed 1 night in Sep 2018
Response from The Empire Team on 12 Sept 2018
We are so glad you enjoyed your stay. We'd love to have you back.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All excellent-EXCEPT- we wanted to watch a bit of Wimbledon before going out to dinner but there was "no signal"! I think an investment in a satellite dish and Foxtel by would be appreciated by many. Football fans also may want to watch a game relaxing for a couple of hours before going out.
Stayed 1 night in Jul 2018
Response from Empire Retreat on 18 Jul 2018
We are so glad you had a good time. We are sorry about the TV reception to your room that night and thank you for the feedback we are always looking at ways to improve our rooms.

10/10 Excellent

Stephen, Fremantle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely couple of days at The Empire Retreat. My partner enjoyed a day being pampered with the Renew spa treatments, the breakfast was simple but stylish and the staff were lovely. Our room was great with the large bath, and the outdoor shower was divine. Highly recommend staying here and will definitely be back again.
Stayed 2 nights in Jun 2018
Response from Empire Retreat on 18 Jul 2018
Thanks Stephen we are so glad you had a good time.