Title: Kervansaray Thermal Convention Center & Spa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Kervansaray Thermal Convention Center & Spa Four restaurants serve al fresco meals at this retreat where guests relax in cabanas beside two outdoor pools and enjoy daily manager's receptions ## Photo gallery for Kervansaray Thermal Convention Center & Spa ![Couples treatment room(s), sauna, hot tub, steam room - Kervansaray Thermal Convention Center & Spa (Bursa)](https://images.trvl-media.com/lodging/3000000/2820000/2816700/2816689/3d3a4ff0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Daily buffet breakfast for a fee - Kervansaray Thermal Convention Center & Spa (Bursa)](https://images.trvl-media.com/lodging/3000000/2820000/2816700/2816689/34db85b0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment room(s), sauna, hot tub, steam room - Kervansaray Thermal Convention Center & Spa (Bursa)](https://images.trvl-media.com/lodging/3000000/2820000/2816700/2816689/fe21d42b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment room(s), sauna, hot tub, steam room - Kervansaray Thermal Convention Center & Spa (Bursa)](https://images.trvl-media.com/lodging/3000000/2820000/2816700/2816689/20d30876.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hot springs - Kervansaray Thermal Convention Center & Spa (Bursa)](https://images.trvl-media.com/lodging/3000000/2820000/2816700/2816689/1b065ec9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Kervansaray Thermal Convention Center & Spa offers two poolside bars, multiple dining options for lunch and dinner, detox wraps or facials at Anicca Spa, nearby shops, free WiFi, an attached winery, and meals for children. ## Reviews 6.6 ## Popular amenities - Pool - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning ## Room options ### Check availability for these dates Tonight [Feb 4 - Feb 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=2816689&PinnedHotelID=2816689&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=2816689&PinnedHotelID=2816689&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 5 - Feb 6](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=2816689&PinnedHotelID=2816689&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=2816689&PinnedHotelID=2816689&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=2816689&PinnedHotelID=2816689&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=2816689&PinnedHotelID=2816689&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=2816689&PinnedHotelID=2816689&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=2816689&PinnedHotelID=2816689&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ### View all photos for Standard Room (1 Double or 2 Single Beds) ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2820000/2816700/2816689/88fa4e64.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (1 Double or 2 Single Beds) ### Highlights Balcony Soundproofed Air conditioning Free cots/infant beds LCD TV Pillow menu Separate bedroom Down duvet - City view - 280 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed OR 2 Single Beds ### View all photos for Suite ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2820000/2816700/2816689/9d3b6dc6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Free rollaway/extra beds Free cots/infant beds LCD TV Pillow menu - City view - 506 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 2 Single Beds ### View all photos for Single Room ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2820000/2816700/2816689/6331a22e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room ### Highlights Balcony Soundproofed Air conditioning Free rollaway/extra beds Free cots/infant beds LCD TV Pillow menu Blackout curtains - Garden view - 280 sq ft - Sleeps 1 - 1 Double Bed ### View all photos for Family Room ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2820000/2816700/2816689/9d3b6dc6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Balcony Soundproofed Air conditioning Free rollaway/extra beds Free cots/infant beds LCD TV Pillow menu Blackout curtains - City view - 312 sq ft - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ### Standard Triple Room (1 Double or 2 Single Beds) ### Highlights Balcony Soundproofed Air conditioning Free cots/infant beds LCD TV Pillow menu Separate bedroom Down duvet - City view - 280 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Single Bed OR 3 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBursa-Hotels-Kervansaray-Thermal-Convention-Center-Spa.h2816689.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBursa-Hotels-Kervansaray-Thermal-Convention-Center-Spa.h2816689.Hotel-Information) ## About the area Located in Osmangazi, a neighbourhood in Bursa, Kervansaray Thermal Convention Center & Spa is near a metro station and near a boardwalk. Hüsnü Züber Evi and Sultan Murat II Hamam are local landmarks, and some of the area's attractions include Karagöz Museum and Ataturk Kongre Kultur Merkezi Merinos. Travelling with kids? Consider Culture Centre Of Karabas-i Veli, or check out an event or a game at Timsah Arena. Enjoy the area's slopes with skiing lessons and ski equipment hire shops, and don't miss out on the snowmobiling and snowshoeing. [Visit our Bursa travel guide](https://www.expedia.co.uk/Bursa.dx6134123) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.20241%2C29.02369&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=72Ps8Dr9Cc2LkWMo9bswJ2_dCBo=) Cekirge Meydani, Bursa, Bursa, 16080 ### What's nearby - ![Bursa, Turkey, 01 May 2012: Muradiye, Sultan Murad II hammam](https://images.trvl-media.com/place/553248621533063116/ac1d385b-5b3a-46a1-b4f5-9c0edd4ec63d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Sultan Murat II Hamam 3 min drive \- 1.7 miles - Karagöz Museum 3 min walk \- 0.2 miles - Hudavendigar Mosque 3 min walk \- 0.2 miles - Hüdavendigar Kent Park 2 min drive \- 1.0 mile - Bursa Culture Park Open Air Theatre 2 min drive \- 1.2 miles ### Getting around - Sirameseler Station 11 min walk - Pasa Ciftligi Station 15 min walk - Bursa (YEI-Yenisehir) 46 min drive ### Restaurants - Çekirge Dürüm 2 min walk - Durak Muhallebicisi 2 min walk - Domino's Pizza 2 min walk - Dürümcü Bekir Usta 2 min walk - Özdemiroğlu Baklava 2 min walk ## About this property ### Kervansaray Thermal Convention Center & Spa Family-friendly hotel located in Osmangazi An attached winery, 2 poolside bars and a free daily manager's reception are just a few of the amenities provided at Kervansaray Thermal Convention Center & Spa. Skiers and snowboarders can spend time on the slopes at this hotel featuring a ski shuttle. Indulge in a massage, a body treatment and a detox wrap at Anicca Spa, the on-site spa. At the 4 on-site restaurants, enjoy lunch, dinner, children's meals, light fare and al fresco dining. Fitness classes are offered at the health club; the property also has a terrace, shopping on-site and a coffee shop/cafe. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground. Other perks at this hotel include: - 2 outdoor pools and 2 indoor pools, along with free cabanas, sunloungers and pool umbrellas - Free self-parking and valet parking - Limo/town car service, buffet breakfast (surcharge) and hot springs on-site - Access to a nearby indoor pool, access to a nearby health club and express check-out Room features All 211 rooms offer comforts, such as 24-hour room service and pillow menus, as well as thoughtful touches, such as air conditioning and bathrobes. Other amenities include: - Childcare services and free infant beds - Bathrooms with deep-soaking baths and free toiletries - LCD TVs with premium channels - Balconies, coffee/tea makers and heating ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/4000000/3150000/3145300/3145285/9f396be0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kervansaray Bursa City Hotel Osmangazi - Free Wi-Fi - Restaurant - Air-conditioning - Parking available 7.6 Good 47 reviews £60 includes taxes & fees 5 Feb - 6 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=3145285&PinnedHotelID=3145285&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/4000000/3970000/3961200/3961103/6077e3e6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Celik Palace Hotel Convention Center & Thermal SPA Osmangazi - Pool - Spa - Kids’ pool - Parking included 8.4 Very good 412 reviews £93 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=3961103&PinnedHotelID=3961103&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, pool loungers](https://images.trvl-media.com/lodging/16000000/15920000/15914100/15914071/7e0041b9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ramada By Wyndham Bursa Çekirge Thermal & Spa Osmangazi - Pool - Spa - Kids’ pool - Parking included 8.6 Excellent 197 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=15914071&PinnedHotelID=15914071&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment room(s), sauna, hot tub, steam room](https://images.trvl-media.com/lodging/4000000/3980000/3978700/3978647/2bc4ddf6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marigold Thermal Spa Hotel Osmangazi - Pool - Spa - Parking included - Free Wi-Fi 9.0 Wonderful 372 reviews £131 includes taxes & fees 10 Feb - 11 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=3978647&PinnedHotelID=3978647&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/4000000/3180000/3177300/3177235/63e86ae0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Baia Bursa Hotel Osmangazi - Pool - Spa - Kids’ pool - Free Wi-Fi 8.6 Excellent 143 reviews £67 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=3177235&PinnedHotelID=3177235&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/21000000/20420000/20412500/20412402/aa262ac1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Formback Thermal Hotel Bursa Osmangazi - Pool - Breakfast included - Spa - Parking included 6.6 38 reviews £57 includes taxes & fees 23 Feb - 24 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=20412402&PinnedHotelID=20412402&HadPinnedHotel=true®ionId=-1&adults=2) ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/21000000/20170000/20169600/20169503/50ee16ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### OTANTİK CLUB HOTEL & SPA Osmangazi - Pool - Spa - Pet-friendly - Parking included 9.0 Wonderful 88 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=20169503&PinnedHotelID=20169503&HadPinnedHotel=true®ionId=-1&adults=2) ![2 bars/lounges](https://images.trvl-media.com/lodging/18000000/17870000/17860600/17860504/ed1be614.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mövenpick Hotel & Thermal Spa Osmangazi - Pool - Spa - Parking included - Free Wi-Fi 9.0 Wonderful 439 reviews £86 includes taxes & fees 19 Feb - 20 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=17860504&PinnedHotelID=17860504&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot tub, massages](https://images.trvl-media.com/lodging/110000000/109490000/109480900/109480867/b26e0d57.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Anemon Bursa Gönlüferah Termal&Spa Otel Osmangazi - Breakfast included - Spa - Parking included - Free Wi-Fi 7.6 Good 40 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=109480867&PinnedHotelID=109480867&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/9000000/8420000/8414800/8414738/44ca8d54.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Anatolia Osmangazi - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.0 Very good 136 reviews £70 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=8414738&PinnedHotelID=8414738&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=2816689&PinnedHotelID=2816689&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=2816689,3145285,3961103,15914071,3978647) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Free offsite parking - Offsite parking; discounts available - Area shuttle (surcharge) - Train station pick-up shuttle (surcharge) - Ferry terminal shuttle (surcharge) - Shopping centre shuttle (surcharge) - Ski shuttle (surcharge) - Limo/town car service - Free self parking on site - Free valet parking on site - Limited on-site valet and self parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7 AM to 10 AM for a fee - 2 poolside bars - 4 bars/lounges - 4 restaurants - A coffee shop/cafe - Coffee and tea in common areas - Free daily manager's reception - Snack bar/deli ### Restaurants on site - Mercan - Safir - Sedef - Topaz ### Things to do - 2 indoor pools - 2 outdoor pools - Arcade/game room - Billiards/pool table - Children's club - Children's pool - Fitness classes - Full-service spa - Health club - Hot springs - Indoor pool (guest access) - Library - Outdoor pool (guest access) - Playground - Sauna - Shopping - TV in common areas - Winery ### Family friendly - 2 indoor pools - 2 outdoor pools - Arcade/game room - Children's club (surcharge) - Children's pool - In-room babysitting - In-room cot - Laundry facilities - Playground - Snack bar/deli - Soundproofed rooms - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 24-hour business centre - Computer station - Conference centre (19,913 square foot of space) - Meeting room ### Outdoors - Barbecue grill - Free pool cabanas - Garden - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 6 treatment rooms - Ayurvedic treatments - Body scrubs - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hot tub - Hot/mineral springs - Manicures/pedicures - Prenatal massages - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages - Thai massages - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Lift - Wheelchair accessibility - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 4 floors - Ballroom - Banquet hall - Built in 1988 - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free cot - Pillow menu ### Bathroom - Bathtub or shower - Deep soaking bathtub - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - LCD TV with premium cable/satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Desk - Free daily newspapers - Heating (climate-controlled) - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 1 PM Express check-out available ### Special check-in instructions This property offers transfers from the ferry terminal and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Free cots are available on request at the property ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Property Registration Number 16629 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Kervansaray Thermal-Convention Center Kervansaray Thermal-Convention Center Bursa Kervansaray Thermal-Convention Center Hotel Kervansaray Thermal-Convention Center Hotel Bursa Thermal-Convention Kervansaray Thermal Convention Center Spa Kervansaray Thermal Conventio Kervansaray Thermal Convention Center Spa Kervansaray Thermal Convention Center & Spa Hotel Kervansaray Thermal Convention Center & Spa Bursa Kervansaray Thermal Convention Center & Spa Hotel Bursa ## Frequently asked questions ### Does Kervansaray Thermal Convention Center & Spa have a pool? ### Is Kervansaray Thermal Convention Center & Spa pet-friendly? ### How much is parking at Kervansaray Thermal Convention Center & Spa? ### What time is check-in at Kervansaray Thermal Convention Center & Spa? ### What time is check-out at Kervansaray Thermal Convention Center & Spa? ### Where is Kervansaray Thermal Convention Center & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Kervansaray Thermal Convention Center & Spa Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.4 Cleanliness ### 8.2 Location ### 6.4 Staff & service ### 6.0 Property conditions & facilities 10 - Excellent 37 8 - Good 46 6 - Okay 40 4 - Poor 26 2 - Terrible 25 ## Reviews ### 10/10 Excellent #### Mohammed 6 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice Choice I use this hotel for a single night stay, and it was fine. ##### Mohammed Stayed 1 night in Jul 2022 ### 8/10 Good #### Sumihisa 5 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Confortable. ##### Sumihisa Stayed 1 night in Jun 2023 ### 10/10 Excellent #### Lutfi 10 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Price ##### Lutfi Stayed 1 night in Jul 2023 ### 6/10 Okay #### Baris 19 Jul 2022 Liked: Staff & service Disliked: Property conditions & facilities ##### Baris Stayed 1 night in Jul 2022 ### 8/10 Good #### Esra 9 Aug 2023 Liked: Cleanliness, staff & service, amenities I was very happy with reception and pool service staff but there's a problem in the kitchen all my food which I ordered came wrong. ##### Esra Stayed 2 nights in Aug 2023 ### 2/10 Terrible #### halil ibrahim 28 Oct 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### CLOSED HOTEL We reserved 5 star Kervansaray otel in Bursa. when we arrived there, we got suprised beacuse hotel has been closed for more than 6 months. I Tried to call your call center but the computer said to me that we could not speak to the call center until Monday. Than we chatted someone from your website than they called us . but if we don t speak English we could not communicate with someone. After more than 1 hour talking they sent us another otel but it was 4 star hotel. We chose Kervansaray just for swimming and SPA with our children but the new hotel has no swimming pool So our trip did not achieve its goal. I can write more bad things but I think it is enough we were 2 family with our children and turned back just taking a small trip ##### halil ibrahim Stayed 1 night in Oct 2024 ### 6/10 Okay #### Verified traveller 14 Sept 2023 Disliked: Cleanliness #### Kervansaray Termal Otel Bursa Otel çok eskiydi banyodaki küvet tıkalıydı hep su birikti ve pdadaki mini bar açılmıyordu ayrıca ara ara özellikle gece pis bir koku geliyordu odaya çok rahatsız ediciydi bunlara ek olarakta kahvaltı ilk gün açık büfeydi ama ikinci gün açık büfe kurulmadı ##### Verified traveller Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Nigar 3 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sehr gut, jeder seit wieder. Sehr zu empfehlen. Ausser badewanne hat uns alles gefallen. Hamam und warmwasser swimmingpool war super. ##### Nigar Stayed 1 night in Aug 2023 ### 8/10 Good #### Mustafa 24 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Huzurlu bir otel Hamam bölümü ve termal havuz muhteşem otelin girişindeki bahçe ise vazgeçilmez bir keyif alanı ![](https://a.travel-assets.com/ugc/hotel-reviews/D5DA89DF8F88A2F5295AD8ADD1BB27E2986D91E01692863190555.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mustafa Stayed 2 nights in Aug 2023 ### 4/10 Poor #### Verified traveller 10 Jul 2023 Disliked: Property conditions & facilities Otelin genel alanları ve oda/banyo çok eskimiş. Odadaki klima çalışsa da soğutmuyordu. Tarihi hamamı güzel. Fiyat/fayda birlikte değerlendirilirse makul. ##### Verified traveller Stayed 1 night in Jul 2023 ### 8/10 Good #### Enes 19 Mar 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### Kadinlar hamami Adı kervansaray olan ve su anda agirlikli arap yarimadasindan gelen misafirlere hizmet veren bir otelin termal kisminin karma oldugunu daha iyi anlatmalari gerekiyor. Hamamlari kadin erkek ayri yapmislar ancak Kadınlar hamamina giderken, erkeklerin termal dinlenme alanindan geciyorsunuz. Sagolsun o yabanci misafirler de kadinlara bakmaya pek yatkinlar. Otel bilgisinde 2 kapali 2 acik yuzme havuzu yaziyorsunuz kadin erkek ayri algisi yaratiyorsunuz ancak kadinlara ozel hamamin yolunu bile duzgun yapamamissiniz. Biraz da eski olmasindan baska bir sorun yok. Tesis guzel ##### Enes Stayed 1 night in Mar 2023 ### 4/10 Poor #### HAKAN 29 Jan 2023 Disliked: Cleanliness, amenities, property conditions & facilities J’avais pris chambre vip, les lumières ne fonctionne pas. La propreté est très décevante !! ##### HAKAN Stayed 1 night in Jan 2023 ### 8/10 Good #### Ucan 31 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Am abend zimmer sehr kalt ##### Ucan ### 4/10 Poor #### Verified traveller 12 Dec 2022 Disliked: Cleanliness, staff & service, property conditions & facilities Hamam gayet güzel fakat hafta içi gidin derim, hafta sonu kalabalık, otopark için ücret verdik. Oda temizliği vasat çok kötü ilk girişte oda değiştirdik. Sabah kahvaltısı güzel, biraz bakılması gerekiyor otele. Fakat sıcak suyu için dahi gidilir. ##### Verified traveller Stayed 2 nights in Dec 2022 ### 2/10 Terrible #### BURAK 24 Nov 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hayal Kırıklığı Termal ve yakın diye gittik. sular ılık akıyor. Resepsiyona ilettik. Ertesi gün de ılıktı. Termal otelde sıcak su yok. Hamam 22:00ye kadar dendiği için 21:00 de gittim. Hamam kapalı temizlik yapılıyor diye geri çevrildim. Tek kullanacağım günde kullanamadım. Fakat hamam çalışanları hariç bu durumdan kimsenin bilgisi yoktu. Resepsiyondakiler, havuz görevlileri de şaşırdı. Genel müdür sağolsun geldi, onun da bilgisi yokmuş. sıcak samimi bir yaklaşım sergiledi bize hak verdi ama hamam kullanamadım. Bence çalışanlar başına buyruk davranıp müşteriyi geri çeviriyor. ##### BURAK Stayed 2 nights in Nov 2022 ### 8/10 Good #### fahad 8 Sept 2022 Liked: Cleanliness Disliked: Staff & service, room comfort الخدمه ليست كالمطلوب ##### fahad Stayed 1 night in Sep 2022 ### 6/10 Okay #### Tufan 7 Sept 2022 Leider war das Zimmer für 3 Personen zu klein. sauber Service soweit ok viele Gäste - teilweise bisschen Massenabfertigung Restaurant nicht so lecker Bad und Hamam sauber ##### Tufan Stayed 3 nights in Aug 2022 ### 4/10 Poor #### Funda 26 Feb 2022 Disliked: Cleanliness, staff & service, property conditions & facilities It's very old hotel with stinking bathrooms. They have said there will be a renovation in June so j suggest everyone to chose a different hotel in the area until then. Definitely not worth for what we have paid. Staff is not trained for a 5 stars hotel.Such a shame. ##### Funda Stayed 1 night in Feb 2022 ### 2/10 Terrible #### Tuncay 31 Dec 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ÇOOOK KÖTÜÜÜÜ SÜİT ODA DA KONAKLADIM ÇOK ESKİ BİR OTEL ODALAR KOKUYOR HER YER ÇOK PİS PERSONEL ÇOK KÖTÜ BİR DAHA ASLA GİTMEM VERİLEN PARAYA YAZIK ##### Tuncay Stayed 1 night in Dec 2021 ### 4/10 Poor #### HARUN 16 Dec 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Üzgünüm ama bir otel kendini hiç mi yenilemez ##### HARUN Stayed 1 night in Dec 2021 ### 2/10 Terrible #### Ramazan 17 Nov 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### REZALET REZALET ##### Ramazan Stayed 1 night in Nov 2021 ### 2/10 Terrible #### VALERII 18 Oct 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Отель не соответствует заявленным 5 звезд, звездность отсутствует вовсе. Номера в ужасном состоянии, завтраки тоже очень плохие с просроченными продуктами. При заезде с нас пытались взять больше денег, долго пришлось доказывать, что мы ничего не должны и все было уже оплачено. Хамам также не впечатлил вовсе. Не советуем к посещению данный отель ##### VALERII Stayed 1 night in Oct 2021 ### 8/10 Good #### Yunus emre 2 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hamam was nice, historical place. ##### Yunus emre Stayed 1 night in Feb 2020 ### 8/10 Good #### Mehmet Cem 2 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Havuz ve hamama girmediğim için yorum yapamam. Genel durum 10 üzerinden 8.. ##### Mehmet Cem Stayed 2 nights in Feb 2020 ### 8/10 Good #### Mohamed 16 Dec 2019 Liked: Cleanliness, room comfort The hotel carpet need to renew. Whenever you request coffee after dinner at the hotel they inform you that it is a gift "Ikram" when you sign the bill, this is just to take tips, then at the time of check out you discover that nothing was free. ##### Mohamed Stayed 5 nights in Dec 2019 ## Expedia's Latest Trends ### Hotels > [TUI BLUE The Passage Samui Pool Villas with Private Beach Resort](https://www.expedia.co.uk/Koh-Samui-Hotels-The-Passage-Samui-Villas-Resort.h1204386.Hotel-Information) > > [Holiday Homes Whitstable](https://www.expedia.co.uk/Whitstable-Private-Holiday-Homes.d6048680-aaPrivateHolidayHomes.Travel-Guide-Accommodation) > > [Yoga Hotels in Tenerife](https://www.expedia.co.uk/Tenerife-Hotels-Yoga-Hotels.0-0-d6047194-tYogaHotels.Travel-Guide-Filter-Hotels) > > [Bof Hotels Uludağ Ski & Luxury Resort All Inclusive ](https://www.expedia.co.uk/Bursa-Hotels-Bof-Hotels-Uludag-Ski-Convention-Resort.h20505296.Hotel-Information) > > [Club del Sole Vigna sul Mar Family Collection](https://www.expedia.co.uk/Comacchio-Hotels-Vigna-Sul-Mar-Camping-Village.h50724461.Hotel-Information) > > [Hotels near Haddenham Galleries](https://www.expedia.co.uk/Haddenham-Galleries-Hotels.0-l553248621532509311-0.Travel-Guide-Filter-Hotels) > > [Agaoglu My Mountain Hotel ](https://www.expedia.co.uk/Bursa-Hotels-Agaoglu-My-Mountain-Hotel-All-Inclusive.h17529514.Hotel-Information) > > [Hotels with Hot Tubs in Taksim](https://www.expedia.co.uk/Taksim-Istanbul-Hotels-Hotels-With-Hot-Tubs.0-n6054812-0-tHotelsWithHotTubs.Travel-Guide-Filter-Hotels) > > [Hotels in Oosterhout](https://www.expedia.co.uk/Oosterhout-Hotels.d5335.Travel-Guide-Hotels) > > [HOSHINOYA Tokyo](https://www.expedia.co.uk/Tokyo-Hotels-HOSHINOYA-Tokyo.h16250945.Hotel-Information) ### Flights > [Flights from Exeter (EXT) to Vilobi d'Onyar (GRO)](https://www.expedia.co.uk/lp/flights/ext/gro/exeter-to-girona) > > [Flights from Krabi (KBV) to Sydney (SYD)](https://www.expedia.co.uk/lp/flights/kbv/syd/krabi-to-sydney) > > [Flights from Birmingham (BHX) to El Prat de Llobregat (BCN)](https://www.expedia.co.uk/lp/flights/bhx/bcn/birmingham-to-barcelona) > > [Flights from praslin island airport](https://www.expedia.co.uk/lp/airports/pri/flights-from-praslin-island-airport) > > [Flights from Madrid (MAD) to Guatemala City (GUA)](https://www.expedia.co.uk/lp/flights/mad/gua/madrid-to-guatemala-city) > > [Flights from Jamaica (JFK) to Houston (HOU)](https://www.expedia.co.uk/lp/flights/jfk/hou/new-york-to-houston) ### Cars > [luxury Car Hire in Angola](https://www.expedia.co.uk/Luxury-Car-Rentals-In-Angola.d5-tLuxury.Car-Rental-Destination-Class) > > [Sixt at Edinburgh City Centre North](https://www.expedia.co.uk/Sixt-at-Edinburgh-City-Centre-North.v48918.Car-Rental-Guide-Location) ### Activities ### Packages > [Gran Casino Costa Brava](https://www.expedia.co.uk/Gran-Casino-Costa-Brava-Lloret-Town-Center.d553248634855575168.Attraction) ### Holiday Rentals > [Crieff Holiday Rentals](https://www.expedia.co.uk/Crieff-Holiday-Rentals.d182753.Travel-Guide-HolidayRentals) ### General > [Visit San Andres](https://www.expedia.co.uk/San-Andres.dx6236901) ---