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Reviews of Grand Turkuaz Hotel

4 out of 5
Grand Turkuaz Hotel
Bahar Mh Ulubatli, Hasan Bul No63, Bursa, Osmangazi

Reviews

8.6

Excellent

Rating 10 - Excellent. 53 out of 95 reviews" "
Rating 8 - Good. 25 out of 95 reviews" "
Rating 6 - Okay. 7 out of 95 reviews" "
Rating 4 - Poor. 6 out of 95 reviews" "
Rating 2 - Terrible. 4 out of 95 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sema

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from ALİ TUNARIN on 4 Oct 2023
Sema Hanım,Değerli vaktinizi ayırarak yapmış olduğunuz yorum bizleri çok mutlu etti. Sizleri en yakın zamanda tekrar Grand Turkuaz Hotelde ağırlamaktan mutluluk duyacağız. Saygılar,

6/10 Okay

Ayman

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I had to call the receptionist every time i want the air conditioner turned on
Stayed 1 night in Aug 2023
Response from ALİ TUNARIN on 11 Aug 2023
Our Valuable Guest,Thank you for stayed with us. Your feedback is important to usBest regards,

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay
Everything was perfect from the entrance to the exit, the hotel staff were very caring and helpful, we left very satisfied, special thank for receptionist Mrs. EROL BILGINER and Mr. GIZEM DEMIR for their kind and warm wellcoming. Breakfast was very good as well as location.
Stayed 1 night in Jun 2023
Response from ALİ TUNARIN on 19 Jun 2023
Our Valuable Guest, We would like to thank you for choosing Grand Turkuaz Hotel at your accommodation. We appreciate your feedback. We hope you will be here again in the future. Best Regards,

4/10 Poor

ruslan, moscow

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Cleaning is terrible. If you got a room to the main road, the noise is extreme.
Stayed 1 night in Jan 2023
Response from ALİ TUNARIN on 1 Feb 2023
Our Valuable Guest,Thank you for stayed with us. Your feedback is important to usBest regards,

10/10 Excellent

Faisal

Stayed 2 nights in Dec 2022
Response from ALİ TUNARIN on 30 Dec 2022
Our Valuable Guest, We would like to thank you for choosing Grand Turkuaz Hotel at your accommodation. We appreciate your feedback. We hope you will be here again in the future. Best Regards,

10/10 Excellent

Albert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022
Response from ALİ TUNARIN on 3 Dec 2022
Our Valuable Guest, We would like to thank you for choosing Grand Turkuaz Hotel at your accomadation. We appreciate your feedback. We hope you will be here again in the future. Best Regards,

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk receptionist was very nice and helpful
Stayed 2 nights in Apr 2022
Response from ALİ TUNARIN on 18 Apr 2022
Our Valuable Guest, We would like to thank you for choosing Grand Turkuaz Hotel at your accomadation. We appreciate your feedback. We hope you will be here again in the future. Best Regards,

10/10 Excellent

Syed Adnan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Manager and All staff
Stayed 2 nights in Dec 2021
Response from ALİ TUNARIN on 5 Jan 2022
Our Valuable Guest, We would like to thank you for choosing Grand Turkuaz Hotel at your accomadation. We appreciate your feedback. We hope you will be here again in the future. Best Regards,

10/10 Excellent

Muhssin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
It was great, close to. Everything
Stayed 1 night in Oct 2021
Response from ALİ TUNARIN on 1 Nov 2021
Our Valuable Guest, We would like to thank you for choosing Grand Turkuaz Hotel at your accomadation. We appreciate your feedback. We hope you will be here again in the future. Best Regards,

6/10 Okay

Abdullah

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020
Response from ALİ TUNARIN on 30 Oct 2020
Thank you so much for choosing our hotel and staying with us. Best Regards

10/10 Excellent

Mohmoud

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stay was pleasant, the service is great and the breakfast delicious. The only cons was the mattress, it wasn’t very confortable and we had difficulty sleeping.
Stayed 3 nights in Dec 2019
Response from TUNARIN on 6 Jan 2020
Our Valuable Guest, We would like to thank you for choosing Grand Turkuaz Hotel at your accomadation. We appreciate your feedback. We hope you will be here again in the future. Best Regards,

10/10 Excellent

Omar, kuwait

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was apleasent stay with afreindly staff Location is verygood Breakfast is good
Stayed 2 nights in Dec 2019
Response from TUNARIN on 6 Jan 2020
Our Valuable Guest, We continuously strive to exceed your expectations. Thank you for sharing your experience, and we look again forward to serving you in the future. Kind Regards

8/10 Good

Ciupa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from TUNARIN on 23 Oct 2019
Thank you for stayed with us. Your feedback is important to us

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff and good location, excellent customer service
Stayed 2 nights in Oct 2019
Response from TUNARIN on 9 Oct 2019
Thank you for stayed with us. Your feedback is important to us

4/10 Poor

Verified traveller

Stayed 1 night in Sep 2019
Response from TUNARIN on 6 Oct 2019
Thank you for stayed with us. Your feedback is important to us

6/10 Okay

fayz

Liked: Staff & service
Disliked: Cleanliness
Not clean
Stayed 3 nights in Aug 2019
Response from TUNARIN on 12 Sept 2019
Thank you for stayed with us. Your feedback is important to us

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Ali TUNARIN on 4 Aug 2019
Thank you for stayed with us. Your feedback is important to us

8/10 Good

maqsood

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
It was nice experience to stay there.
Stayed 2 nights in Jul 2019
Response from Ali TUNARIN on 5 Aug 2019
Thank you for stayed with us. Your feedback is important to us

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful service
Fantastic location n very helpful reception and staff
Stayed 1 night in Jun 2019
Response from Ali TUNARIN on 28 Jun 2019
Thank you for stayed with us. Your feedback is important to us

8/10 Good

H.M, Istanbul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very kind and coopertive, especially the ones in the reception.
Stayed 2 nights in Jun 2019
Response from Ali TUNARIN on 14 Jun 2019
Thank you for stayed with us. Your feedback is important to us

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019
Response from Ali TUNARIN on 9 May 2019
Thank you for stayed with us. Your feedback is important to us

10/10 Excellent

Rania, Istanbul

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were nice and super friendly, location is very good, close to most of the popular places you need to see in Bursa. Rooms are clean, breakfast is rich, I would absolutely recommend this hotel for short or long stay in Bursa.
Stayed 2 nights in Jan 2019
Response from Ali TUNARIN on 6 Feb 2019
Thank you for stayed with us. Your feedback is important to us

10/10 Excellent

Tsvi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Ali TUNARIN on 5 Feb 2019
Bizimle konakladığınız için teşekkür ederiz. Görüşleriniz bizim için önemlidir!

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Below average Hotel at Bursa I spent only one night and will not repeat this bad experience in the future!
Stayed 1 night in Sep 2018
Response from Ali TUNARIN on 26 Sept 2018
We apologize that you are not satisfied with your stay; we will strive to resolve the issue you are experiencing. Thank you for letting us know

8/10 Good

Abdulrahman

Liked: Staff & service, room comfort
Great location, cleanliness not so much.
Great location, great staff, the rugs in the rooms need to be cleaned though.
Stayed 2 nights in Aug 2018
Response from Ali TUNARIN on 23 Sept 2018
Thank you for your valuable feedback.

10/10 Excellent

abdulaziz

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and location the only thing i didnt like the bed wasn’t comfortable
Stayed 4 nights in Jul 2018
Response from Ali TUNARIN on 28 Jul 2018
Thank you for your valuable feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the budget-good hotels in Bursa
We booked last minute from expedia and we are generally satisfied.
Stayed 1 night in Jan 2018
Response from Ali TUNARIN on 12 Jan 2018
Thank you for your good opinion about us.

10/10 Excellent

Sharuddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice buudget hotel
We stay here 1 night on our trip to visit the great mosque in busra and as stopover to selcuk. Happy with the stay as we get what we are paying for. Located on a busy street and not far from tourist site with a short 5 minute drive to the mosque. Staff are great.
Stayed 1 night in Dec 2017
Response from Ali TUNARIN on 8 Jan 2018
Thank you for your good opinion about us.

8/10 Good

sakr azeddine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We use the map to find it but the adress in the map is wrong , the hotel is good and clean
Stayed 1 night in Dec 2017
Thank you for your comment. We always wait for our hotel :) Best regards ; Yağmur Göbel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017
Değerli Misafirimiz; Otelimizi değerlendirdiğiniz için teşekkür ederiz. Yine bekleriz. Yağmur GÖBEL

8/10 Good

Irmak Gökçen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from ALİ TUNARIN on 29 Jan 2024
Irmak Hanım,Değerli vaktinizi ayırarak yapmış olduğunuz yorum bizleri çok mutlu etti. Sizleri en yakın zamanda tekrar Grand Turkuaz Hotelde ağırlamaktan mutluluk duyacağız. Saygılar,

10/10 Excellent

Yasin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from ALİ TUNARIN on 29 Jan 2024
Yasin Bey,Değerli vaktinizi ayırarak yapmış olduğunuz yorum bizleri çok mutlu etti. Sizleri en yakın zamanda tekrar Grand Turkuaz Hotelde ağırlamaktan mutluluk duyacağız. Saygılar,

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles in Ordnung
Stayed 2 nights in Nov 2023
Response from ALİ TUNARIN on 16 Nov 2023
Adnan Bey,Değerli vaktinizi ayırarak yapmış olduğunuz yorum bizleri çok mutlu etti. Sizleri en yakın zamanda tekrar Grand Turkuaz Hotelde ağırlamaktan mutluluk duyacağız. Saygılar,

10/10 Excellent

Ann

Stayed 6 nights in May 2023
Response from ALİ TUNARIN on 2 Jun 2023
Our Valuable Guest, We would like to thank you for choosing Grand Turkuaz Hotel at your accommodation. We appreciate your feedback. We hope you will be here again in the future. Best Regards,

10/10 Excellent

Hasan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super
Stayed 2 nights in Feb 2023
Response from ALİ TUNARIN on 6 Feb 2023
Our Valuable Guest, We would like to thank you for choosing Grand Turkuaz Hotel at your accommodation. We appreciate your feedback. We hope you will be here again in the future. Best Regards,

8/10 Good

Sven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022
Response from ALİ TUNARIN on 14 Dec 2022
Our Valuable Guest, We would like to thank you for choosing Grand Turkuaz Hotel at your accommodation. We appreciate your feedback. We hope you will be here again in the future. Best Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia agradable y con buen servicio
Stayed 1 night in Sep 2022
Response from TUNARIN on 28 Sept 2022
Our Valuable Guest, We would like to thank you for choosing Grand Turkuaz Hotel at your accomadation. We appreciate your feedback. We hope you will be here again in the future. Best Regards,

10/10 Excellent

M.Sezer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Şehir merkezinde ulaşım rahat. Güler yüzlü hizmet için teşekkür ederiz.
Stayed 1 night in Apr 2022
Response from ALİ TUNARIN on 6 May 2022
Sayın SEZER, Değerli vaktinizi ayırarak yapmış olduğunuz yorum bizleri çok mutlu etti. Sizleri en yakın zamanda tekrar Grand Turkuaz Hotelde ağırlamaktan mutluluk duyacağız. Saygılar,

10/10 Excellent

Lorenza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrivati alle 2200 ripartiti alle 0900 camera bella confortevole pulitissima quello che ci si aspetta da un 4 stelle ! Buona colazione a buffet con possibilità di avere l’omelette espressamente! Lo consiglio !
Stayed 1 night in Apr 2022
Response from ALİ TUNARIN on 30 Apr 2022
Our Valuable Guest, We would like to thank you for choosing Grand Turkuaz Hotel at your accomadation. We appreciate your feedback. We hope you will be here again in the future. Best Regards,

8/10 Good

Zayed

Stayed 1 night in Mar 2022
Response from ALİ TUNARIN on 2 Apr 2022
Our Valuable Guest, We would like to thank you for choosing Grand Turkuaz Hotel at your accomadation. We appreciate your feedback. We hope you will be here again in the future. Best Regards,

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Da die Handtücher verschimmelt und feucht waren, war es nicht egrade angenehm. Frühstück bei so einem Hotel hätte ich mehr erwartet.
Stayed 2 nights in Feb 2022
Response from ALİ TUNARIN on 4 Mar 2022
Our Valuable Guest, We would like to thank you for choosing Grand Turkuaz Hotel at your accomadation. We appreciate your feedback. We hope you will be here again in the future. Best Regards,

8/10 Good

Emre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from ALİ TUNARIN on 26 Nov 2021
Emre Bey, Değerli vaktinizi ayırarak yapmış olduğunuz yorum bizleri çok mutlu etti. Sizleri en yakın zamanda tekrar Grand Turkuaz Hotelde ağırlamaktan mutluluk duyacağız. Saygılar,

8/10 Good

Benjamin

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2021
Response from ALİ TUNARIN on 2 Nov 2021
Our Valuable Guest, We would like to thank you for choosing Grand Turkuaz Hotel at your accomadation. We appreciate your feedback. We hope you will be here again in the future. Best Regards,

10/10 Excellent

Ahmet

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We hebben ons verblijf Super goed ervaren en het was een schone nette hotel. Personeel was zeer vriendelijk en behulpzaam. Voorbeelden voor meerdere hotels hoe het hoort.
Stayed 2 nights in Sep 2021
Response from ALİ TUNARIN on 7 Oct 2021
Our Valuable Guest, We continuously strive to exceed your expectations. Thank you for sharing your experience, and we look again forward to serving you in the future. Kind Regards,

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Après une arrivée auprès d’une équipe de l’hôtel complètement inefficace et inexpérimentée, l’équipe régulière était de retour le lendemain, et la différence était palpable.
Stayed 1 night in Jul 2021
Response from TUNARIN on 26 Jul 2021
Our Valuable Guest, We would like to thank you for choosing Grand Turkuaz Hotel at your accomadation. We appreciate your feedback. We hope you will be here again in the future. Best Regards,

10/10 Excellent

Murad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with beautiful rooms
This hotel is beautiful. The rooms were spacious and very nicely designed. The beds were comfy. All basic supplies were provided. Valet services are available for parking. Location is also great and around 12 min walk to Kent mall. Breakfast was good and a different type of cooked egg can be requested from the server.
Stayed 1 night in Oct 2020
Response from ALİ TUNARIN on 19 Oct 2020
Our Valuable Guest, We continuously strive to exceed your expectations. Thank you for sharing your experience, and we look again forward to serving you in the future. Kind Regards,

10/10 Excellent

Baris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020
Response from ALİ TUNARIN on 8 Oct 2020
Barış Bey, Değerli vaktinizi ayırarak yapmış olduğunuz yorum bizleri çok mutlu etti. Sizleri en yakın zamanda tekrar Grand Turkuaz Hotelde ağırlamaktan mutluluk duyacağız. Saygılar,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel con buena atención y cómodo. Deben mejorar
El hotel es cómodo y limpio. Muy buena atención. El restaurante presenta un gran menú pero no preparan muchos platos que ofrecen. El aire acondicionado no funcionó bien, el hotel se encuentra en una avenida muy transitada de la ciudad, así que no fue posible abrir las ventanas, era muy ruidoso.
Stayed 1 night in Jan 2020
Response from TUNARIN on 23 Mar 2020
Dear Guest, Thank you for stayed with us. Your feedback is important to us. Best regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from TUNARIN on 2 Mar 2020
Thank you for stayed with us. Your feedback is important to us

10/10 Excellent

vildan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from TUNARIN on 19 Feb 2020
Değerli Misafirimiz, Değerli vaktinizi ayırarak yapmış olduğunuz yorum bizleri çok mutlu etti. Sizleri en yakın zamanda tekrar Grand Turkuaz Hotelde ağırlamaktan mutluluk duyarız. Saygılar,