Deluxe Room, 1 Queen Bed, Ocean View | Living area | 32-inch TV with digital channels
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Reviews of The Menai Hotel Motel

3 out of 5
The Menai Hotel Motel
20 Edwardes Street, South Burnie, TAS

Reviews

7.2

Good

Rating 10 - Excellent. 27 out of 133 reviews" "
Rating 8 - Good. 47 out of 133 reviews" "
Rating 6 - Okay. 37 out of 133 reviews" "
Rating 4 - Poor. 15 out of 133 reviews" "
Rating 2 - Terrible. 7 out of 133 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Barbara

Disliked: Cleanliness, property conditions & facilities
The room smelt really bad. The power point in the bathroom didn’t work. The lighting in the bathroom was very dim. Not bright enough. The mirror was dirty. But at least the sheets were clean and clean towels With Covid these days the room was not clean enough. Very disappointing
Stayed 2 nights in Dec 2021

10/10 Excellent

Dale

Stayed 2 nights in Nov 2021

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked this hotel because it has a bar and resturant attached. When we got there they were we were disapointed to learn that both were closed for 2 days so we opted to stay else where. The manager lee was very nice and agreed to give us a full refund through hotels.com. The room had a view, a mini fridge and was spacious.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2021

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Amenities
Very basic accomodation. Old facility requires renovation
Stayed 1 night in May 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2021

4/10 Poor

Tom, Burnie

Disliked: Staff & service, property conditions & facilities
Nothing,Staff didnt care,got shown to an inferior room to the one i booked,had to say "this is not the room i booked",but finally got right room,dont serve breakfast,just not a nice experience,will not recommend.
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s OK better than quite a few in Burnie we have stayed at
Stayed 1 night in Aug 2020

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
When I arrived to check in everything was closed, even though I arrived before check in finished. There was only one powerpoint in the room, so I had to make choices about what to plug in...did I want to see in the dark, or stay warm. Won't be staying here again...needless to say.
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Scary
Dark carpark, empty unwelcoming place
Stayed 1 night in Mar 2020

6/10 Okay

Jeanine, Burliegh Gold Coast

Liked: Cleanliness, staff & service
It was private Even thou there are many others around The manager a very nice man Very central location as well
Stayed 3 nights in Mar 2020

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service
Very old. Smelt.weird very dated and the beds were very uncomfortable no air con or heating. Blankets the age.of my great grandmother
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Property conditions & facilities
Liked the price and didn't like the condition...is really due for a good reno as very old and tired
Stayed 2 nights in Mar 2020

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasing
It was good accommodation.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People and the service are very good good rooms the food is nice close to town thank you
Stayed 1 night in Mar 2020

8/10 Good

Robert, Rosebery Tasmania

Very good service. I was running very late for checkin 9.00pm in fact. I called them of that, it was no problem. Very clean. Very Happy.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Thoughtful manager,dinner at night quite pleasing.This is a working persons hotel in my opinion,the rooms were clean and tidy,old fashioned,but fellow travellers were of a similar age to us looking for clean tidy room.On the downside,there were quite a few stairs.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good accomadation food excellent and prepared on site overall very good hotel
Stayed 1 night in Mar 2020

8/10 Good

Rodneygoss, Tasmania

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the hotel because I was working down the west coast of Tasmania and I wouldn't get to the hotel to after hours and and I let the hotel know and the gentleman was there let me in thank you the rooms are comfortable clean I've stayed here a number off times I like it
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful with a late check in. Clean and tidy. Not too far from main street of Burnie.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was very easy and the staff very friendly and helpful.
Stayed 1 night in Jan 2020

10/10 Excellent

estelleblackbur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all excellent for the type of property it is. It's an old hotel, which makes it cheaper and pleasant. Helpful friendly staff, all you need in an old-fashioned room. View over the port. Great value for money.
Stayed 2 nights in Jan 2020

6/10 Okay

Marc

Travelled with family
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Mould in bathroom, milk supplied was off, stairwell was covered in urine. Positives were the beds were comfortable and the shower was hot and pressure was good
Stayed 1 night in Jan 2020

6/10 Okay

Kylie

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Needs some attention
Restaurant and bar were great,friendly service good meal, clean and tidy. The rooms really let this place down, bed was tidy and clean, floors were very dusty around edges and room was dusty overall, strong odour in hallway.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and good food location is just a few minutes to the town centre.
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The beds were comfortable, but the whole building had a revolting smell of stale smoke. It only had one window that would open but we couldn’t keep that open all. Night as there were no fly screens. The smell was putrid, old and disgusting. We didn’t expect anything great, as it wasn’t an expensive room, but these rooms should not be booked out with this smell lingering. It made the stay very unpleasant. Luckily we only used the room to sleep as we were there to spend time with a very sick relative. I wouldn’t have wanted to relax there.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean, very quiet, comfortable bed. Would stay there again for the price.
Stayed 1 night in Nov 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Burnie visit
Service was friendly across the board. Bed was comfortable and facilities adequate. More attention should be given to ensuring bed lights etc work in the rooms
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed a through times when I come to burnie and I'll there again thank you
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
hard to believe such a lousy place has so many rooms!! Perhaps 200 years ago when it was built it was nice castle in the middle of nowhere. Shame they haven’t bothered to upgrade it since.
Stayed 2 nights in Jul 2019

2/10 Terrible

Sandra, Launceston

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
told when booking in that the "hot water had to come from Launceston so wait a while for the shower to heat but there was plenty of hot water" not so. The hot water ran out. the heating in my room was pathetic. a small coil oil heater. didn't heat the room at all on such a cold night. the fridge door wouldn't close but nothing would have gone off due to the room temperature. I would not recommend this place even if it was the last place available.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Good value for money, rooms reasonably priced for what they are. Staff are great, but rooms are tired.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well priced. Easy to check in, friendly staff.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I work in the mines down the West coast when I'm in Burnie I stay at the menai it's a good hotel to say at staff are friendly and helpful
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are freindly helpful rooms are clean bed are comfortable the food is good
Stayed 2 nights in Apr 2019

6/10 Okay

Ebony, Launceston, TAS

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
You get what you pay for, but this motel definitely needs a facelift to make it more liveable. Staff were friendly upon check in, but everything there after was “meh.” The family suite has no ambience whatsoever. When we arrived, the fridge wasn’t turned on, despite having long life milk capsules in it for who knows how long, the “kitchenette” is actually in the soace with twin beds, which is also directly attached to the bathroom (which was the size of a cupboard) and the shower was warm, but temperamental and there’s no vanity to put even a toothbrush on. There is no door to either of the sleeping areas, so if privacy is of any concern, I’d suggest booking elsewhere. This property is missing some basics such as an ironing board, a hairdryer, a hand towel, shampoo and conditioner, working powerpoints near the bed. (People with sleep apnea machines be aware.) If you’re after a bed to lay your head at the end of the day, this will do the trick at a low cost, but our family won’t be staying here again.
Stayed 1 night in Mar 2019

8/10 Good

Janet, Qld

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views but lots of stairs to take your luggage up
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I had a comfortable say at the meni hotel rooms are good good view over Burnie the bed was comfortable had a meal it was good .the stuff were friendly and good service it was a good stay
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were spacious and well presented, however the attached hotel was closed for the christmas period, The motel is close to amenities and the city centre
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Kate, Sunshine Coast Queensland

Liked: Cleanliness, staff & service, room comfort
Nice hotel and close to cbd. The room was OK but a very small bathroom. Considering it was a last minute booking we were grateful to get it. Staff quite friendly.
Stayed 1 night in Nov 2018