Burgsinn Holidays from £223

The Staff were so helpful and so kind. I was traveling alone and I felt so taken care of and safe! I could give this hotel 10 stars if possible. I will be back no doubt about that!

Excellent hotel a service is top notch from the moment you check in, using the spa, room service, dining, housekeeping, etc. everyone is very helpful an attentive to the needs of the guest. Great location.

Quirky hotel with a bit of history. Room was spacious but a bit worn. Hotel was a little noisy but not a problem. There was a pool, sauna and good facilities for families with children. Breakfast and dinner options were great and the waiting staff were attentive and friendly amongst the chaos. Location was great, lots to do in the area. A thoroughly decent stay but perhaps better for families with children rather than those travelling as a couple or solo.

Room was mostly clean but a rather large cobweb in the corner of the room with a few huge spiders. Staff was very friendly and helpful getting the room cleaned up. Biggest down side was the parking. Make sure you book it in advance. They only have 9 spots and they go quick.

Rooftop sauna area was lovely but pool the floors down sadly. Shocked at being charged 5€ a day for “ energy costs” when checking out!!!! No replacement of coffee pods or tea bags- very mean for a 4 star hotel. We slept ok but some may find train noisy outside our window. Rhine view nice and citibikes to hire on site - very handy and cheap!