Bŭrdarevo Holidays from £266

It says all inclusive but don’t let it fool you. I knew that this place was joke when we arrived. It felt like none of the workers didn’t have slightest clue how to work in hotel. For example our passports were left unattended on counter while we took our stuff to the room. Room AC didn’t work. I also didn’t like our balcony was shared with other room. Drinks were the biggest joke. Soft drinks were completely passed, warm, disqusting. There were 3 taps of beer: one at pool bar, one at restaurant and one at sky bar. None of them had any beer during our stay. Only alcoholic drinks were random spirits mixed with the same bland warm soft drinks. I felt also that they don’t clean the glasses well. Twice the bartender just poured to dirty glass. Remarks about swimming pool: Filthy water, also dangerous for kids due to missing floor drain cover and some broken tiles. I enjoyed to swim however after hot day. The best part of the hotel is view from Sky bar. I wish though someone would have told the existence of it, we found it when it was already dark. One last thing: the drone photo shows mainly neighbour hotels premises. This got me fooled thinking that it would be bigger holiday complex.. Dinner was not horrible, about school lunch level though. Make sure to be in queue when food is served, it will run out eventually. Breakfast was very simple but passable. I’m glad our stay was just one night. I can’t believe seems like travel agencies are arranging package tours here..

There is only one airconditioning in the entire apartment, which is placed in the living room. Therefore, we asked to setup the second sofabed as the bedroom was very warm. We came back in the evening to find out that the second bed was not setup. We approached a staff member and inquired about the extra sofabed. She started interrogating us as to why we need the extra linen. Her demeanor was very accusatory and rude. She also stated that she doesn't have the keys to the cabinet and asked again why do we have this request. In addition, she tried to make us feel bad that we did not show up for dinner and that they had to wait for us, although we never confirmed that we will dine at the restaurant. Only when she realised that we booked two one bedroom apartments (we were assigned to one bedroom apartment and one studio) she found a staff member that had access to the linen locker. She once again asked why we did not show up for dinner. This is an unacceptable way to treat guests and make them feel uncomfortable for having a simple request. The experience was terrible and we made the decision to leave the hotel first thing in the morning. I will recommend looking elsewhere for your stay. In addition, we almost broke out rental car as the parking arrangement is very poor.

Super clean and excellent food! Location was perfect! Close to beach pubs and shops. Pool lovely. 30 minutes from bourgas airport. A must visit is nessebar aqua paradise water park free shuttle from flower street 20 mins away.

Was good experience

It was a great experience to stay here for a week. Very relaxing and peaceful. Great breakfast and lots of great food on the menu for lunch and dinner as well.