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My stay at Mövenpick was so wonderful. The room was reinnovated and so comfortable!
The staff was so kind, helpful, and professional namely Bassm, Abdulmalik, Atheer and Nadeem.
Thank you to this nice staff!
SULTAN
Stayed 2 nights in Feb 2023
Response from Afaf on 20 Feb 2023
Dear Mr. SutlanWe are glad that you liked your stay & Happy to share this with our staff Hope to welcome you again in our Hotel
Nice stay and high-end treatment, and I thank the receptionist when I arrived, he was polite and professional
The hotel is clean, the breakfast is distinguished, and the rooms are clean, I highly recommend this hotel
Thank you very much for managing the hotel
Fahad
Stayed 1 night in Nov 2022
Response from Afaf on 23 Nov 2022
Dear Mr. FahadGreetings from Movenpick Qassim HotelWe are glad that your stay with us was great Hope to see you again in our HotelGeneral Manager,Alaa Awad
4/10 Poor
Verified traveller
2 Dec 2021
Liked: Cleanliness
Disliked: Property conditions & facilities
5 star hotel 12 years ago ( minimum )
Old hotel and way overpriced just because it is the only 5 star at the area
Dear Lima
Thanks a lot for your review and we are here in Movenpick Qassim very happy that you are satisfied with the hotel as it is our target to get guest satisfaction and serve our guests by heart
With our Best wishes
General Manager
Alaa Awad
Dear Mr.Mamdouh,
Greetings from Mövenpick Hotel Qassim
Thank you for sharing your thoughts on Expedia.
It was a pleasure having you as our guest and I greatly appreciated you for giving this opportunity to serve you. I was truly delightful to see your positive ratings of your overall experience at the hotel and to know that you were pleased with the warm hospitality by the team.
I am grateful to you that you have taken your valuable time to review us. Thank you for staying with us and we certainly look forward to your future stay with us.
With kind regards,
Alaa Awad
General Manager
4/10 Poor
Majed, Saudi Arabia
17 Jan 2020
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
It is an average room not what was expected. And very unsatisfying hosting by hotel staff
Majed
Stayed 2 nights in Jan 2020
Response from Alaa Awad General Manager on 26 Jan 2020
Dear Mr. Majed,
Greetings from Mövenpick Hotel Qassim
Thank you for staying and for taking the time to review us. We always strive to give our guest a pleasant experience at the hotel, however, your review clearly shows that your stay with us was less than satisfactory. I deeply apologize that we fell short of your expectations.
We appreciate receiving feedback from our guest whether positive or negative as it is really motivate us and help to perform better.
We only hope you will accept our sincere apology for the disappointment that may have caused you and would give us another opportunity to be of better service to you in the near future.
Sincerely,
Alaa Awad
General Manager
Dear Valued Guest ,
Thank you very much for sharing your experience at Expedia . We are glad to share with you that final phase of room renovation has been completed along with health club .
Sincerely ,
Alaa Awad
General Manager
Pleasant, clean rooms and nice facilities. Very convenient for its rate.
The only remarks are that the beds aren't comfortable and the staff aren't so professional.
Response from علاء عوض المدير العام on 13 Mar 2022
أهلاً بك ضيفنا العزيز،
تحية طيبة من أسرة فندق موفنبيك القصيم،شكراً على اهتمامكم بتقييم الفندق
نتطلع لزيارتكم لنا مجدداً.
مع خالص الشكر،
علاء عوض
المدير العام
تجربة إقامة في فندق موفنبيك القصيم ليلة واحدة غرفة
إقامتي كانت في غرفة تنفيذية
في يوم زواجي
كانت إقامة ممتعة ولله الحمد والمنة
ملاحظتي على السعر مرتفع جداً مقابل الخدمات المقدمة
لكن للأسف لا يوجد بديل في القصيم
عموماً شكراً جزيلاً لكم.
Dear Mr. Mohamed ,
Greetings From Movenpick Qassim , Many thanks for your stay and making the review on expedia . We have gone through your comment and further actions has been taken . Please let us know about your future bookings.
Thank you and best regards ,
Mohamed Maroof
Operations Manager