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Overview of Sheraton Makkah Jabal Al Kaaba Hotel

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Pillow top beds, minibar, in-room safe, desk
Pillow top beds, minibar, in-room safe, desk
Pillow top beds, minibar, in-room safe, desk
Pillow top beds, minibar, in-room safe, desk

Sheraton Makkah Jabal Al Kaaba Hotel

5 out of 5

4.1/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast Available
  • Business Services
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided

Explore the area

    Popular LocationAlkhalil Courtyard7 min drive
    Popular LocationSouk Al-Khalil7 min drive
    Popular LocationAs-Haabee Exhibition9 min drive

Choose dates to view prices

Apartment, 1 Double Bed, Non Smoking, City View

  • 861 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 Bedroom, Non Smoking

  • 463 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Apartment, 1 Double Bed, Non Smoking

  • 1884 sq ft
  • City view
  • Sleeps 6
  • 1 Double Bed

Executive Suite, 1 Bedroom, Non Smoking

  • 732 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Apartment, 1 Double Bed, Non Smoking

  • 872 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Apartment, 1 Double Bed, Non Smoking, City View

  • 1238 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

Junior Suite, 1 Bedroom

  • 463 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Deluxe Suite, 1 Bedroom, Non Smoking, City View

  • 635 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Traditional Room, 3 Single Beds, Non Smoking

  • 291 sq ft
  • City view
  • Sleeps 3
  • 3 Single Beds

Traditional Room, 1 King Bed, Non Smoking, City View

  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Single Beds, Non Smoking

  • 248 sq ft
  • City view
  • Sleeps 2
  • 2 Single Beds

About this area

Mecca

Located in Mecca, Sheraton Makkah Jabal Al Kaaba Hotel is in the city centre and near a train station. Great Mosque of Mecca and Kaaba are notable landmarks, and travellers looking to shop may want to visit Makkah Mall.
Popular Location

What's nearby

  • King Fahad Gate - 10 min walk
  • Great Mosque of Mecca - 11 min walk
  • Alkhalil Courtyard - 7 min drive
  • Souk Al-Khalil - 7 min drive
  • As-Haabee Exhibition - 9 min drive

Getting around

  • Jeddah (JED-King Abdulaziz Intl.) - 61 min drive

Restaurants

  • Chocolate Lounge — 1 min walk
  • Asia Restaurant — 1 min walk
  • Albaik - 8 min walk
  • Five Guys - 10 min walk
  • Broast - 13 min walk
View in a map

About this property

Sheraton Makkah Jabal Al Kaaba Hotel

5-star luxury hotel near Great Mosque of Mecca
2 restaurants, a coffee shop/café and 24-hour room service are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business centre, conference space and concierge services are on-site. All 412 rooms feature thoughtful touches such as pillow menus and slippers, along with conveniences such as fridges and coffee makers. Pillowtop beds and 24-hour room service are standard, as are LED TVs with cable channels.
Sheraton Makkah Jabal Al Kaaba Hotel offers 412 forms of accommodation which are accessible via exterior corridors and feature minibars and a safe. Beds feature pillowtop mattresses. A pillow menu is available. 40-inch LED televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, slippers, designer toiletries and complimentary toiletries.

This Mecca hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in January 2017.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (SAR 75 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SAR 95 for adults and SAR 47.5 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 24-hour room service

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • Arabic
  • English
  • Hindi
  • Indonesian
  • Urdu

Business services

  • 1 meeting room
  • Business centre
  • Conference space (161 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar in bath
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bath seat
  • Raised toilet seat
  • Roll-in shower
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Renovated guest rooms – January 2017
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Climate control (heating)
  • Linens
  • Pillow menu
  • Pillow-top mattress

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LED TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

See similar properties

Policies

Check-in

Check-in from 4 PM - 5 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SAR 95 for adults and SAR 47.5 for children (approximately)
  • Fee for in-room wireless Internet: SAR 75 per 24-hour period (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Sheraton Makkah Jabal Al Kaaba Hotel Mecca
Sheraton Makkah Jabal Al Kaaba Mecca
Sheraton Makkah Jabal Al Kaaba
Sheraton Makkah Jabal Al Kaab
Sheraton Makkah Jabal Al Kaaba
Sheraton Makkah Jabal Al Kaaba Hotel Hotel
Sheraton Makkah Jabal Al Kaaba Hotel Mecca
Sheraton Makkah Jabal Al Kaaba Hotel Hotel Mecca

Frequently asked questions

Can I cancel my reservation for free at Sheraton Makkah Jabal Al Kaaba Hotel and receive a full refund?
Yes, Sheraton Makkah Jabal Al Kaaba Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Makkah Jabal Al Kaaba Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Sheraton Makkah Jabal Al Kaaba Hotel?
As of 28 Jan 2021, prices found for a 1-night stay for 2 adults at Sheraton Makkah Jabal Al Kaaba Hotel on 29 Jan 2021 start from £61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Sheraton Makkah Jabal Al Kaaba Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Sheraton Makkah Jabal Al Kaaba Hotel?
This hotel doesn't offer parking.
What time is check-in at Sheraton Makkah Jabal Al Kaaba Hotel?
Check-in is from 4 PM - 5 PM.
What time is check-out at Sheraton Makkah Jabal Al Kaaba Hotel?
Checkout is at noon.
Where is Sheraton Makkah Jabal Al Kaaba Hotel located?
Located in the heart of Mecca, this luxury hotel is within a 15-minute walk of King Fahad Gate, Great Mosque of Mecca and Kaaba. Well of Zamzam and Safa and Marwah are also within 15 minutes.
4.1
Very good
Rating 5 - Excellent. 51 out of 102 reviews
5 - Excellent 50%
Rating 4 - Good. 29 out of 102 reviews
4 - Good 28%
Rating 3 - Okay. 12 out of 102 reviews
3 - Okay 12%
Rating 2 - Poor. 3 out of 102 reviews
2 - Poor 3%
Rating 1 - Terrible. 7 out of 102 reviews
1 - Terrible 7%

4.4/5

Cleanliness

4.1/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We request Haram View but no response..beside delay chech in is not good to be 16:00
Stayed 1 night in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was very convenient and well priced. The room was well taken care of and we greatly enjoyed the area.
Stayed 3 nights in Feb 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
The team at the Sheraton Makkah were wonderful and more than accommodating during my visit. This hotel is walking distance to the Haram and near to the shopping district. The perfect place for rest in between Umrah and other activities.
Stayed 1 night in Feb 2020

3/5 Okay

Travelled with family
Sad face IconDisliked: Property conditions & facilities
I requested non smoking room but I was given smoking room and floor
Stayed 4 nights in Dec 2019

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