Title: Sheraton Makkah Jabal Al Kaaba Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=178043&destination=Makkah%2C+Makkah+Province%2C+Saudi+Arabia&selected=20175738&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sheraton Makkah Jabal Al Kaaba Hotel Experience a blend of Eastern and Western hospitality at this Makkah hotel, where travelers can enjoy meals at two restaurants or relax in the garden setting. ## Photo gallery for Sheraton Makkah Jabal Al Kaaba Hotel ![Front of property - Sheraton Makkah Jabal Al Kaaba Hotel (Makkah)](https://images.trvl-media.com/lodging/21000000/20180000/20175800/20175738/2e1c9975.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 restaurants, breakfast, lunch served; local and international cuisine - Sheraton Makkah Jabal Al Kaaba Hotel (Makkah)](https://images.trvl-media.com/lodging/21000000/20180000/20175800/20175738/6ec8b837.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden - Sheraton Makkah Jabal Al Kaaba Hotel (Makkah)](https://images.trvl-media.com/lodging/21000000/20180000/20175800/20175738/9e0818ea.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Traditional Room, 3 Single Beds | Pillow-top beds, minibar, in-room safe, individually decorated - Sheraton Makkah Jabal Al Kaaba Hotel (Makkah)](https://images.trvl-media.com/lodging/21000000/20180000/20175800/20175738/38a701c1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Sheraton Makkah Jabal Al Kaaba Hotel (Makkah)](https://images.trvl-media.com/lodging/21000000/20180000/20175800/20175738/9ebb9529.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Sheraton Makkah Jabal Al Kaaba Hotel sits in central Makkah, offering two restaurants with both local and international dishes. Guests can relax in the garden, handle business needs at the dedicated center, and use WiFi before exploring the nearby Abraj Al-Bait Towers. ## Reviews 8.6 Excellent ## Popular amenities - Spa - Free Wi-Fi - Restaurant - Air-conditioning - Business services £121 includes taxes & fees 4 Apr - 5 Apr ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=20175738&PinnedHotelID=20175738&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=20175738&PinnedHotelID=20175738&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=20175738&PinnedHotelID=20175738&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=20175738&PinnedHotelID=20175738&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=20175738&PinnedHotelID=20175738&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=20175738&PinnedHotelID=20175738&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=20175738&PinnedHotelID=20175738&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=20175738&PinnedHotelID=20175738&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 3+ beds 1 bed Showing 13 of 13 rooms ### View all photos for Traditional Room, 2 Single Beds ![Pillow-top beds, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/21000000/20180000/20175800/20175738/955e91d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Room, 2 Single Beds 8.8 Excellent 25 reviews - City view - 248 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Traditional Room, 3 Single Beds ![Traditional Room, 3 Single Beds | View from property](https://images.trvl-media.com/lodging/21000000/20180000/20175800/20175738/5ebba7a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Room, 3 Single Beds 10.0 Exceptional 3 reviews - City view - 291 sq ft - 1 bedroom - Sleeps 3 - 3 Single Beds ### View all photos for Superior Room, 1 Double Bed (Executive Level) ![Pillow-top beds, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/21000000/20180000/20175800/20175738/33cf0b99.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Double Bed (Executive Level) 8.4 Very good 6 reviews - City view - 248 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Junior Room, 1 Bedroom ![Pillow-top beds, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/21000000/20180000/20175800/20175738/ac468b23.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room, 1 Bedroom 10.0 Exceptional 3 reviews - City view - 463 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Deluxe Room, 1 Bedroom ![Pillow-top beds, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/21000000/20180000/20175800/20175738/155be88a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Bedroom - City view - 635 sq ft - 1 bedroom - Sleeps 3 - 3 Single Beds ### View all photos for Family Room, 2 Single Beds, Tower ![Pillow-top beds, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/21000000/20180000/20175800/20175738/2bfb964a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 2 Single Beds, Tower - City view - 969 sq ft - 1 bedroom - Sleeps 4 - 2 Single Beds ### View all photos for Suite, 1 Double Bed, Tower ![Suite, 1 Double Bed, Tower | Dining room](https://images.trvl-media.com/lodging/21000000/20180000/20175800/20175738/d5d2a954.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Double Bed, Tower - City view - 1227 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed ### View all photos for Suite, 1 Double Bed, Tower ![Suite, 1 Double Bed, Tower | Pillow-top beds, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/21000000/20180000/20175800/20175738/5027d9d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Double Bed, Tower - City view - 1916 sq ft - 1 bedroom - Sleeps 6 - 1 Double Bed ### View all photos for Executive Room, 1 Bedroom ![40-inch LED TV with cable channels, TV, toys](https://images.trvl-media.com/lodging/21000000/20180000/20175800/20175738/ca729812.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 Bedroom 10.0 Exceptional 1 review - City view - 732 sq ft - 1 bedroom - Sleeps 3 - 3 Single Beds ### View all photos for Suite, 2 Single Beds, Tower ![Pillow-top beds, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/21000000/20180000/20175800/20175738/2bfb964a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Single Beds, Tower - City view - 861 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Superior Double Room, 1 Bedroom ![Snack bar](https://images.trvl-media.com/lodging/21000000/20180000/20175800/20175738/68c7f9c4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 1 Bedroom 10.0 Exceptional 2 reviews - City view - 463 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Traditional Room, 2 Single Beds ![Pillow-top beds, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/21000000/20180000/20175800/20175738/955e91d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Room, 2 Single Beds - City view - 248 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Superior Room, 2 Single Beds ![Pillow-top beds, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/21000000/20180000/20175800/20175738/84d863e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Single Beds - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMecca-Hotels-Sheraton-Makkah-Jabal-Al-Kaaba-Hotel.h20175738.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMecca-Hotels-Sheraton-Makkah-Jabal-Al-Kaaba-Hotel.h20175738.Hotel-Information) ## About the area Located in Makkah City Center, a neighbourhood in Makkah, Sheraton Makkah Jabal Al Kaaba Hotel is near a train station and near theme parks. Notable landmarks in the area include Great Mosque of Makkah and Kaaba. Travelling with kids? Consider Al-Hukair Time and Woosh Entertainment Center Mecca. [Visit our Makkah travel guide](https://www.expedia.co.uk/Makkah.dx178043) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.42607%2C39.81954&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=VzDoRiXibkkLnrukvD_7d4m3DK0=) Jabal Al Kaaba, Makkah Al Mukkarammah Makkah, Makkah, Eastern Province, 24231 ### What's nearby - ![evening in holly city of makkah](https://images.trvl-media.com/place/6118146/a0d85031-4fbe-4ef3-99ff-c49e0b1f6c43.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Great Mosque of Makkah 6 min walk \- 0.4 miles - ![Rich versus Poor. The World's 3rd tallest building, Makkah Clock Tower of the Abraj Al-Bait towers is seen through the street of an old abandoned neighborhood atop a mountain, in Makkah, Saudi Arabia.](https://images.trvl-media.com/place/6118158/130dcbd1-c38c-4209-9ec5-78de66a4d9ad.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) The Clock Towers 11 min walk \- 0.6 miles - ![Muslim Pilgrims at The Kaaba in The Haram Mosque of Mecca, Saudi Arabia, during Hajj.](https://images.trvl-media.com/place/6118144/ff718707-bc56-4dbd-9adf-75b5ee7186bf.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kaaba 11 min walk \- 0.6 miles - King Fahad Gate 10 min walk \- 0.6 miles - Souk Al-Khalil 11 min walk \- 0.6 miles ### Getting around - Makkah Station 10 min drive - Jeddah (JED-King Abdulaziz Intl.) 71 min drive ### Restaurants - Namq Cafe | نمق كافيه 17 min walk - AlTayebat restaurant interContinental | مطعم الطيبات انتركونتيننتال 8 min walk - ALBAIK | البيك 9 min walk - لحظة كيف 17 min walk - Executive Lounge 15 min walk ## About this property ### Sheraton Makkah Jabal Al Kaaba Hotel Upscale family-friendly hotel near Great Mosque of Makkah Kaaba and The Clock Towers are located near Sheraton Makkah Jabal Al Kaaba Hotel, which provides a coffee shop/cafe, a playground and a library. Treat yourself to a massage or other spa services. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and local and international cuisine. In addition to dry cleaning/laundry services and a business centre, guests can connect to free in-room WiFi, with a speed of 25+ Mbps. You'll also enjoy the following perks during your stay: - Buffet breakfast (surcharge), a computer station and meeting rooms - A 24-hour front desk, a banquet hall and local meal delivery service - Luggage storage, a front desk safe and smoke-free property - Guest reviews speak highly of the helpful staff Room features All 412 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-friendly workspaces. More amenities include: - LED light bulbs, composting and eco-friendly cleaning products - Designer toiletries, showers and bidets - 40-inch LED TVs with premium channels - Fridges, free infant beds and electric kettles ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/37000000/36780000/36772500/36772421/c2517f58.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Doubletree by Hilton Jabal Omar Makkah Makkah City Center - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.2 Wonderful 1,004 reviews £145 includes taxes & fees 21 Mar - 22 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=36772421&PinnedHotelID=36772421&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/43000000/42440000/42434700/42434613/w7425h4990x0y6-9a3ca86c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### voco Makkah by IHG Jarham - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.2 Wonderful 594 reviews £53 includes taxes & fees 31 Mar - 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Restaurant - Air-conditioning - Breakfast available 8.8 Excellent 624 reviews £121 includes taxes & fees 21 Mar - 22 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=4571602&PinnedHotelID=4571602&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/19000000/18240000/18236600/18236503/2812b6ef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Hotel & Convention Jabal Omar Makkah Makkah City Center - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.0 Wonderful 1,002 reviews £165 includes taxes & fees 21 Mar - 22 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=18236503&PinnedHotelID=18236503&HadPinnedHotel=true®ionId=-1&adults=2) ![Junior Suite (Haram View) | In-room dining](https://images.trvl-media.com/lodging/8000000/7350000/7347800/7347737/8392be1c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Anjum Hotel Makkah Makkah City Center - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 8.8 Excellent 439 reviews £108 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=7347737&PinnedHotelID=7347737&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/106000000/105380000/105374600/105374568/10bfb577.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard By Marriott Makkah Ar Rawabi - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.0 Wonderful 105 reviews £52 includes taxes & fees 24 Mar - 25 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=105374568&PinnedHotelID=105374568&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=20175738&PinnedHotelID=20175738&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=20175738,36772421,42434613,11501163,16627623) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 86.50 for adults and SAR 43.25 for children - 2 restaurants - A coffee shop/cafe ### Restaurants on site - Al Firdous Restaurant - Asia Restaurant - Chocolate Lounge ### Things to do - Free children's club - Library - Playground ### Family friendly - Baby toys - Children's toys - Free children's club - In-room cot - In-room refrigerator - In-room sofa bed - Laundry facilities - Playground - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Turndown service - Wedding services ### Business services - 161 square feet of conference space - Business centre - Computer station - Meeting room ### Spa - In-room massages - Treatment room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Area rugs in room - Braille/raised signage - Front entrance ramp - Grab bar near toilet - Handrails in hallways (79 centimetre high) - Handrails in stairways (76 centimetre high) - Height-adjustable showerhead - Lever door handles - Lift (150 centimetre wide door) - Magnifying mirror - Smooth flooring in public areas - Thin carpet in room - Tile flooring in public areas - Tile flooring in room - Transfer shower - Visual alarms in hallways - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (97 centimetre high) - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchairs on site ### More - 1 building - 29 floors - Annual offsets purchased for at least 10% of carbon footprint - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Banquet hall - Built in 2015 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Eco-friendly cleaning products used - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - Reusable cups - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Double sofa bed - Free cot - Pillow menu - Pillowtop mattress - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bidet - Designer toiletries - Dressing gowns - Hair dryer - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 40-inch LED TV with premium cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Meal delivery service - Minibar - Paper towels - Refrigerator - Restaurant dining guides ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Composting - Computer monitor - Desk - Desk chair - Eco-friendly toiletries - Electrical adapters - Energy-saving switches in guestrooms - Heating (climate-controlled) - Individual decor - Individual furnishings - Iron/ironing board - Laptop workspace - LED lighting - Office - Phone - Safe - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 4 PM; check-in end time: 5 PM Minimum check-in age - 17 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for SAR 120.0 per day. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately SAR 86.5 for adults and from SAR 43.25 for children - Rollaway bed fee: SAR 120.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash This property uses eco-friendly cleaning products Safety features at this property include a fire extinguisher This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number 10002512 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Couples wishing to share a room must provide proof of marriage Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property Construction is underway at a neighbouring building and there may be noise disturbance from the construction work ### National rating This property has received its official star rating from Saudi Ministry of Tourism. ### Property is also known as Sheraton Makkah Jabal Al Kaaba Hotel Mecca Sheraton Makkah Jabal Al Kaaba Mecca Sheraton Makkah Jabal Al Kaaba Sheraton Makkah Jabal Al Kaab Sheraton Makkah Jabal Al Kaaba Sheraton Makkah Jabal Al Kaaba Hotel Hotel Sheraton Makkah Jabal Al Kaaba Hotel Makkah Sheraton Makkah Jabal Al Kaaba Hotel Hotel Makkah ## Frequently asked questions ### Is Sheraton Makkah Jabal Al Kaaba Hotel pet-friendly? ### How much does it cost to stay at Sheraton Makkah Jabal Al Kaaba Hotel? ### How much is parking at Sheraton Makkah Jabal Al Kaaba Hotel? ### What time is check-in at Sheraton Makkah Jabal Al Kaaba Hotel? ### What time is check-out at Sheraton Makkah Jabal Al Kaaba Hotel? ### Where is Sheraton Makkah Jabal Al Kaaba Hotel located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Sheraton Makkah Jabal Al Kaaba Hotel Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 6.8 Location ### 8.8 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 263 8 - Good 104 6 - Okay 42 4 - Poor 15 2 - Terrible 27 ## Reviews ### 10/10 Excellent #### Junaid 20 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The room was clean and staff were very nice and helpful. This was my second stay and I would book again. ##### Junaid Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Khaled 17 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Rooms were clean staff are kind ##### Khaled Stayed 1 night in Jan 2026 ### 8/10 Good #### Muhammad 28 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was clean and staff was friendly and courteous. ##### Muhammad Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Mohammad 11 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Good stuff, clean room ##### Mohammad Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Mohammed 23 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Very professional and yes room was very clean every day ![](https://a.travel-assets.com/ugc/hotel-reviews/319bb35b-e129-4dd0-9593-88191e916c21-1769164510317.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mohammed Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Foyez 26 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great room, great staff and service. ##### Foyez Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Syed Shariq 26 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Lujain and ishaq were great at the restaurants ##### Syed Shariq Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Ana 28 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was well stocked with a lovely view, staff were all very friendly and polite. Location is better than the Jabal Omar hotels as you don’t have to walk through the crowded taxi rank area to reach the haram. This is one of the better valued 5 star hotels in the area. ##### Ana Stayed 1 night in Nov 2025 ### 8/10 Good #### May 26 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Breakfast was too crowded and could be better. Otherwise great location ##### May Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Mohamed 29 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing friendly staff, very comfort bed, clean room, walking distance to Haram ##### Mohamed Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Mohammed 3 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff is brilliant. Very helpful and efficient. ##### Mohammed Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Ramadan 17 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities My stay at Sheraton was truly enjoyable. The hotel is comfortable, well maintained, and very convenient, making it easy to relax from the moment you arrive. What really makes Sheraton stand out, however, is the exceptional staff. Their professionalism and genuine, client-focused service made a real difference throughout my stay. A special shout-out to the front desk and lounge teams, especially Nashwa and Safaa, whose warmth, attentiveness, and care went above and beyond. They made me feel welcomed and well looked after at every interaction. I would happily recommend this hotel and look forward to staying again. ##### Ramadan Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Hana 28 Sept 2025 Liked: Cleanliness, staff & service, amenities I liked the cleaning services ##### Hana Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Sakinah 2 Dec 2025 The staff were incredible. Check in was quick and efficient. It did not take 15 minutes. I was fortunate to get an upgrade because of my status in Marriott’s membership program. From the services of the consieges, the security team, housekeeping team have spoiled me. The bellhops and the amazing team at dining area on the “SR” floor. The food was was varied and freshly prepared. Opp for the breakfast. It’s fantastic. Go earlyservice and g ##### Sakinah Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Ahmad 3 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice staff and good options for breakfast. Would definitely stay here again ##### Ahmad Stayed 6 nights in Aug 2024 ### 10/10 Excellent #### Ihab 12 Jul 2025 Liked: Amenities The staff are excellent. They upgraded us to a huge suite. Best of the best ##### Ihab Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Nashwa 10 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing area and staff, hotel is c clean, food is delicious ##### Nashwa Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### lukman 15 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent staff and great location ##### lukman Stayed 3 nights in Jan 2024 ### 8/10 Good #### Mona 20 Jul 2025 Liked: Cleanliness, property conditions & facilities The hotel itself is nice and clean and close enough to the Haram. It is a bit of a hike to get to the hotel from the Kaaba so keep that in mind; it was, however, the best price for a hotel on the Haram. Hotel staff were a mixed bag—some were super friendly and helpful, and others were standoffish (especially front desk staff). The breakfast is great. ##### Mona Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Fatima 4 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Good stay for the price ##### Fatima Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Zahid 3 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very pleasant stay and great location for visiting the Haram. Happy to stay at the hotel when we next visit. ##### Zahid Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### Oubaydah Anowar 25 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was very professional and friendly. They surprised me with a free room upgrade, and the new room had beautiful furniture and a cozy feel. Customer service was top-notch from start to finish. Highly recommended! ##### Oubaydah Anowar Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Lubna 27 Mar 2025 Liked: Cleanliness, amenities, property conditions & facilities Very nice staff ,convenient to reach haram ##### Lubna Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Mohamed 3 Feb 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Excellent Close to the HARAM , GREAT STAFF. ##### Mohamed Stayed 1 night in Feb 2025 ### 10/10 Excellent #### sawsan 18 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Walkable to the mosque and close to the dining options near the Haram.. kind staff ##### sawsan Stayed 4 nights in Dec 2023 ### Expedia's Latest Trends ### Hotels > - [Nawazi Towers Hotel](https://www.expedia.co.uk/Makkah-Hotels-Nawazi-Towers-Hotel.h107749355.Hotel-Information) > - [Merya Hotel](https://www.expedia.co.uk/Jeddah-Hotels-Merya-Hotel.h96402546.Hotel-Information) > - [Saja Hotels Makkah](https://www.expedia.co.uk/Makkah-Hotels-Saja-Hotels-Makkah.h103372130.Hotel-Information) > - [Hotel Riu Plaza London The Westminster](https://www.expedia.co.uk/London-Hotels-Hotel-Riu-Plaza-London-The-Westminster.h914179.Hotel-Information) > - [All-Inclusive Hotels in Argentina](https://www.expedia.co.uk/Destinations-In-Argentina-All-Inclusive-Hotel.0-0-d8-tAllInclusiveHotel.Hotel-Filter-Destinations) > - [Royal Al Mashaer Hotel](https://www.expedia.co.uk/Mecca-Hotels-Royal-Al-Mashaer-Hotel.h9494380.Hotel-Information) > - [voco Makkah by IHG](https://www.expedia.co.uk/Mecca-Hotels-Voco-Makkah.h42434613.Hotel-Information) > - [Saif Al Majd Hotel](https://www.expedia.co.uk/Mecca-Hotels-Saif-Al-Majd-Hotel.h100525894.Hotel-Information) > - [Makkah Al Aziziah](https://www.expedia.co.uk/Mecca-Hotels-Holiday-Inn-Makkah-Al-Aziziah.h11601336.Hotel-Information) > - [Radwan Al Diyafah Hotel ](https://www.expedia.co.uk/Mecca-Hotels-Radwan-Al-Diyafah-Hotel.h102658543.Hotel-Information) > - [Joudyan Jeddah Red Sea Mall](https://www.expedia.co.uk/Jeddah-Hotels-Joudyan-Jeddah-Red-Sea-Mall.h93663699.Hotel-Information) > - [Seafront Luxury Suites Jeddah Corniche](https://www.expedia.co.uk/Jeddah-Hotels-Al-Tawheed-Jeddah-Corniche-Hotel.h95442377.Hotel-Information) > - [Elaf Bakkah Hotel](https://www.expedia.co.uk/Mecca-Hotels-Elaf-Bakkah-Hotel.h7081480.Hotel-Information) > - [TIME Ruba Hotel & Suites](https://www.expedia.co.uk/Mecca-Hotels-TIME-Ruba-Hotel-And-Suites.h100871947.Hotel-Information) > - [M Hotel Al Dana Makkah by Millennium](https://www.expedia.co.uk/Mecca-Hotels-Al-Dana-Diamond-Makkah.h34816112.Hotel-Information) > - [Midan Hotel](https://www.expedia.co.uk/Mecca-Hotels-Midan-Hotel.h87791400.Hotel-Information) > - [Family-Friendly Hotels in Las Vegas](https://www.expedia.co.uk/Las-Vegas-Hotels-Family-Friendly-Hotel.0-0-d178276-tFamilyFriendlyHotel.Travel-Guide-Filter-Hotels) > - [SHIRVAN Hotel City Yard Jeddah ](https://www.expedia.co.uk/Jeddah-Hotels-SHIRVAN-Hotel-City-Yard-Jeddah.h70313053.Hotel-Information) > - [5 Star Hotels in Sutton Coldfield](https://www.expedia.co.uk/5Star-Sutton-Coldfield-Hotels.s50-0-d4784.Travel-Guide-Filter-Hotels) > - [Carawan Hotel Jeddah](https://www.expedia.co.uk/Jeddah-Hotels-CROWN-BOUTIQUE-HOTEL-JEDDAH.h39131140.Hotel-Information) > - [Makarem Al Bait Hotel](https://www.expedia.co.uk/Mecca-Hotels-Makarem-Al-Bait-Hotel.h4969021.Hotel-Information) > - [Alayam Elite Hotel](https://www.expedia.co.uk/Makkah-Hotels-Alayam-Elite-Hotel.h109017569.Hotel-Information) > - [Elaf Qinwan Hotel ](https://www.expedia.co.uk/Makkah-Hotels-Elaf-Qinwan-Hotel.h110156299.Hotel-Information) > - [Snood Al Houda Hotel](https://www.expedia.co.uk/Makkah-Hotels-Snood-Al-Houda-Hotel.h106741899.Hotel-Information) ### Flights > - [Flights from Dubai (DXB) to Hurghada (HRG)](https://www.expedia.co.uk/lp/flights/dxb/hrg/dubai-to-hurghada) ### General > - [Visit Istanbul](https://www.expedia.co.uk/Istanbul.dx178267) ---