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Sheraton Makkah Jabal Al Kaaba Hotel

Photo gallery for Sheraton Makkah Jabal Al Kaaba Hotel

Primary image
Pillow-top beds, minibar, in-room safe, desk
Pillow-top beds, minibar, in-room safe, desk
Pillow-top beds, minibar, in-room safe, desk
Pillow-top beds, minibar, in-room safe, desk

Overview of Sheraton Makkah Jabal Al Kaaba Hotel

Sheraton Makkah Jabal Al Kaaba Hotel

5.0 star property

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
Map
Jabal Al Kaaba, Makkah Al Mukkarammah Makkah, Mecca, Eastern Province, 24231

Explore the area

  • Popular LocationAlkhalil Courtyard7 min walk
  • Popular LocationSouk Al-Khalil7 min walk
  • Popular LocationKing Fahad Gate10 min walk

Choose dates to view prices

About this area

Mecca

Located in Mecca, Sheraton Makkah Jabal Al Kaaba Hotel is in the city centre and near a train station. Kaaba and Al Malaa Cemetery are local landmarks, and the area's natural beauty can be seen at Cave of Hira and Jabal al-Nour.
Visit our Mecca travel guideOpens in a new window
Map

What's nearby

  • Alkhalil Courtyard - 7 min walk
  • Souk Al-Khalil - 7 min walk
  • King Fahad Gate - 10 min walk
  • Great Mosque of Mecca - 11 min walk
  • As-Haabee Exhibition - 11 min drive

Restaurants

  • Shawarmat - 7 min walk
  • Albaik - 8 min walk
  • Starbucks - 8 min walk
  • Al-Tayebat Restaurant - 8 min walk
  • The Oasis - 8 min walk

About this property

Sheraton Makkah Jabal Al Kaaba Hotel

5-star luxury hotel near Kaaba
2 restaurants, a coffee shop/cafe and 24-hour room service are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business centre, conference space and concierge services are on-site.
Sheraton Makkah Jabal Al Kaaba Hotel offers 412 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Beds feature pillowtop mattresses. A pillow menu is available. 40-inch LED televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, slippers, designer toiletries and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in January 2017.

Languages

Arabic, English, Hindi, Indonesian, Urdu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (SAR 75 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SAR 95 for adults and SAR 47.5 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 24-hour room service

Restaurants on site

  • Chocolate Lounge
  • Asia Restaurant
  • Al Firdous Restaurant

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference space (161 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar in bath
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height worktop and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Renovated guest rooms – January 2017
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LED TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

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Mecca
Mecca
Free WiFi
Free WiFi
Guest rating 4+
Guest rating 4+
Washer and dryer
Washer and dryer
Hotel
Hotel
5 star
5 star
Family-friendly
Family-friendly

Policies

Check-in

Check-in from 4 PM - 5 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: SAR 95 for adults and SAR 47.5 for children (approximately)
  • Fee for in-room wireless Internet: SAR 75 per 24-hour period (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Sheraton Makkah Jabal Al Kaaba Hotel Mecca
Sheraton Makkah Jabal Al Kaaba Mecca
Sheraton Makkah Jabal Al Kaaba
Sheraton Makkah Jabal Al Kaab
Sheraton Makkah Jabal Al Kaaba
Sheraton Makkah Jabal Al Kaaba Hotel Hotel
Sheraton Makkah Jabal Al Kaaba Hotel Mecca
Sheraton Makkah Jabal Al Kaaba Hotel Hotel Mecca

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 94 out of 175 reviews
5 - Excellent 54%
Rating 4 - Good. 45 out of 175 reviews
4 - Good 26%
Rating 3 - Okay. 18 out of 175 reviews
3 - Okay 10%
Rating 2 - Poor. 7 out of 175 reviews
2 - Poor 4%
Rating 1 - Terrible. 11 out of 175 reviews
1 - Terrible 6%

4.4/5

Cleanliness

4.1/5

Staff & service

4.4/5

Amenities

4.2/5

Property conditions & facilities

4.5/5

Eco-friendliness
Write a review

1/5 Terrible

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Not much Tidy rooms Eco friendly
Stayed 1 night in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with amazing amenities. But the location is somewhat far from Alharam and the location is good but not the best.
Stayed 1 night in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to Haram at an affordable rate.
Stayed 10 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the hospitality 😊
Stayed 7 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Amazing front desk staff and bell boys. East access to Haram. I would definitely stay here again, given I get a similar great deal ;)
Stayed 1 night in Jun 2022