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SureStay Hotel by Best Western Buena Park Anaheim

Photo gallery for SureStay Hotel by Best Western Buena Park Anaheim

Featured image
Outdoor pool, pool loungers
Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds
Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds
Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds

Overview of SureStay Hotel by Best Western Buena Park Anaheim

SureStay Hotel by Best Western Buena Park Anaheim

2.5 out of 5
Guests rated this property 3.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
7921 Orangethorpe Ave, Buena Park, CA, 90621

Explore the area

  • Popular LocationDisneyland®8 min drive
  • Popular LocationBolsa Chica State Beach20 min drive
  • AirportOrange County, CA (SNA-John Wayne)20 min drive
  • Popular LocationStaples Center24 min drive

Choose dates to view prices

About this area

Buena Park

Located in Buena Park, SureStay Hotel by Best Western Buena Park Anaheim is connected to a shopping centre. Medieval Times is a cultural highlight and some of the area's popular attractions include Knott's Berry Farm and Knott's Soak City Water Park. Enjoy an event or a match at Angel Stadium of Anaheim, and consider making time for Disneyland®—a top attraction that's not to be missed.

What's nearby

  • Medieval Times - 14 min walk
  • Buena Park Mall - 4 min drive
  • Disneyland® - 8 min drive
  • Bolsa Chica State Beach - 20 min drive
  • Staples Center - 24 min drive


  • Fuddruckers - 5 min walk
  • Denny's - 6 min walk
  • Kitakata Ramen Ban Nai - 10 min walk
  • Outback Steakhouse - 13 min walk
  • Pirates Dinner Adventure - 13 min walk

Getting around

  • Buena Park Station - 4 min drive
  • Orange County, CA (SNA-John Wayne) - 20 min drive

About this property

SureStay Hotel by Best Western Buena Park Anaheim

Hotel connected to a shopping centre in Buena Park with free parking
Along with an outdoor pool, this hotel has a spa tub and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance and multilingual staff. All 50 rooms offer free WiFi, coffee makers and flat-screen TVs with satellite channels. Guests will also find phones and ironing boards.
SureStay Hotel by Best Western Buena Park Anaheim offers 50 forms of air-conditioned accommodation which are accessible via exterior corridors, and features coffee/tea makers and an iron/ironing board. 37-inch Flat-screen televisions come with premium satellite channels.

Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

An outdoor pool and a spa tub are on site.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool
  • Hot tub

Family friendly

  • Cots/infant beds (surcharge)
  • Outdoor pool
  • Rollaway/extra beds (surcharge)


  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English


  • Pool sunloungers


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel


  • Designated smoking areas (fines apply)

Room amenities


  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)


  • Hairdryer (on request)
  • Shower/bath combination


  • 37-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker


  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Similar properties

See similar properties



Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in fee: USD 45.00


Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 45.00

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk


Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day.
Cots (infant beds) are available for USD 20.0 per night

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • Deposit: USD 150.00
  • Resort fee: USD 4.95 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in fee: USD 45.00 (subject to availability)
  • Late check-out fee: USD 45.00 (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 20.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property is also known as

Portola Buena Park
Portola Inn
Portola Inn Buena Park
Portola Hotel Buena Park
SureStay Hotel Best Western Buena Park Anaheim
SureStay Hotel Best Western Anaheim
SureStay Best Western Buena Park Anaheim
SureStay Best Western Anaheim
Portola Inn Suites
Surestay By Buena Park Anaheim
SureStay Hotel by Best Western Buena Park Anaheim Hotel
SureStay Hotel by Best Western Buena Park Anaheim Buena Park

Frequently asked questions

Overall score and ratings

Rating 5 - Excellent. 190 out of 976 reviews
5 - Excellent 19%
Rating 4 - Good. 213 out of 976 reviews
4 - Good 22%
Rating 3 - Okay. 188 out of 976 reviews
3 - Okay 19%
Rating 2 - Poor. 160 out of 976 reviews
2 - Poor 16%
Rating 1 - Terrible. 225 out of 976 reviews
1 - Terrible 23%




Staff & service




Property conditions & facilities

3/5 Okay

Travelled with partner
Disliked: Property conditions & facilities
On entry of smelt like smoke, interior door paint chipped, light sockets not operational, light sockets coming out of walls, Tv not working, 1 out of 3 lamps not working or not powered being provides to those items, good found behind bed and inside mini-fridge, furniture filthy and stained.
Stayed 2 nights in Oct 2021

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I didn't like this at all,there was cockroaches al over the place,I couldn't sleep because I was afraid and disgusted by the cockroaches.
Stayed 1 night in Sep 2021

4/5 Good

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
it was close to all amusement parks. it looked like the pics on Expedia. what we didnt like was our neighbors that live there.
Stayed 2 nights in Sep 2021

2/5 Poor

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Coach roches everywhere, we ended up leaving and getting another room.
Stayed 4 nights in Aug 2021

3/5 Okay

Stayed 1 night in Aug 2021