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Reviews of Family & Pet Friendly Chalet - Penstowe Park - sleeps 5

Family & Pet Friendly Chalet - Penstowe Park - sleeps 5
Kilkhampton, England

Reviews

9.6

Exceptional

Rating 10 - Excellent. 14 out of 18 reviews" "
Rating 8 - Good. 4 out of 18 reviews" "
Rating 6 - Okay. 0 out of 18 reviews" "
Rating 4 - Poor. 0 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

10/10

Cleanliness

Reviews

10/10 Excellent

Matthew G.

Liked: Cleanliness
Great Holiday
Lovely chalet, great communication with the property owner, checking in and out was easy. Lots of amenities with club house and swimming pool on site. Will definatley be booking again
Stayed 7 nights in Aug 2023
Response from VrboOwner on 22 Aug 2023
Thankyou glad you enjoyed your stay ..look forward to hearing from you in the future.

8/10 Good

Louise R.

Liked: Cleanliness
Excellent base in lovely location
The property was perfect for our needs but I should have checked about wifi first as this was not available but thankfully was able to connect via a hotspot on my husbands phone. The Manor House was open most nights from 7pm which was great as we got a few games of cash bingo and a quiz night! We didn't use the pool, would have booked spa treatments but these were no longer on offer which was a shame. There was plenty of cutlery and cooking items available for use. The local takeaways do close early and the Manor House doesn't do food but they allow the pizza and chippy to deliver there and you can eat them there. A few local beaches and coastal places to visit within a short drive and the London Inn pub down the road offers amazing food and friendly staff. Debbie the host was very helpful and knowledgeable about the area and amenities. We needed to use the heaters and had to buy air fresheners to keep the damp smell away (after showering) but this was not a major problem. It just meant we had to top up the electric meter but there was approx £8 on it when we arrived and we only bought another £5. I think the pathways could be better lit up at night to help you find your way back from the Manor House. All in all...a thoroughly enjoyable stay in a lovely quiet location and the booking process was exceptionally easy as was checking in and out of the property... thanks so much to Debbie.
Stayed 7 nights in Sep 2021
Response from VrboOwner on 28 Sept 2021
Thankyou for your feedback. Wifi is not advertised as available however it is something I am looking into to provide it for guests next season. Lighting on the site definitely needs improving and updated the site management have assured owners it is something they are dealing with. Regarding the comments made about the shower and mpisture I was very surprised as this is the 1st time I have had issues with it..Thete is an extracor fan in bathroom which if used helps with the problems you encountered. I honestly believed that the extra air freshners were due to ypu having your dog with uou. Glad that overall you enjoyed.

10/10 Excellent

Ruth E.

Liked: Cleanliness
Lovely holiday
We had a lovely stay, Debbie was quick to answer questions & help if any problems. She has beach bits to borrow which our little girl loved, it was ideal for our holiday.
Stayed 7 nights in Aug 2021
Response from VrboOwner on 8 Sept 2021
Glad you all had a lovely time in Cornwall. Look forward to hopefully seeing you again in the future.

10/10 Excellent

Steve B.

Liked: Cleanliness
Friendly
The property was very clean and tidy and the owner was nearby and very helpful we thoroughly enjoyed the stay.
Stayed 7 nights in Jul 2021
Response from VrboOwner on 15 Jul 2021
Thankyou for your feedback .You are welcome back in the future

10/10 Excellent

Rob H.

Liked: Cleanliness
Lovely Stay and Lovely hosts
This was my first real venture out of the house in 60 weeks, as a long Covid sufferer (with complications) Debbie - the host helped made me feel totally safe and secure. Answered all my questions in advanced and even allowed the property to be in occupied 3 days before arrival. The property itself is very adequate, a great kitchen, a well proportioned longe come dinner, a really confortable double bed, another room with 2 twin beds. The bathroom was great - only downside was I really love a powerful shower (this shower was very good) just because of it being a chalet - getting a real power pressure must be hard ! There was great parking for the property and we found it great getting around everywhere - Tintagel was 30 min drive for example - Lands End would be a much longer drive - but we had so much on the doorstep! Debbie was the perfect host and when we had a medical emergency she was so helpful and on hand ! A host with the most ! We hope to return as this was a great place in a very tranquil part of Cornwall !
Stayed 7 nights in Jun 2021
Response from VrboOwner on 28 Jun 2021
Thankyou for the lovely review.

10/10 Excellent

Siobhan L.

Liked: Cleanliness
Soggy feet and dog.
Perfect base to explore surrounding areas. Chalet was very clean, everything we needed. Debbie (the owner) was a fountain of knowledge about local eateries and useful information. We would definitely stay again. We were unlucky with the weather to begin with but after a few wet and cold days the sun came out.
Stayed 7 nights in Jun 2021
Response from VrboOwner on 19 Jun 2021
Thankyou both for the lovely review..Look forward to seeing you again in the future.

10/10 Excellent

Jason S.

Liked: Cleanliness
Excellent accommodation
Beautiful little chalet with nice decor and fantastic location
Stayed 7 nights in Aug 2020

10/10 Excellent

Sally W.

Liked: Cleanliness
Perfect
Absolute perfect, the accommodation had everything we needed. I would definitely stay there again and highly recommend it.
Stayed 7 nights in Aug 2020
Response from VrboOwner on 17 Aug 2020
Thankyou for your lovely feedback..you would be welcome back anytime..look forward to seeing you again in the future

10/10 Excellent

Hans Rudolf M.

Liked: Cleanliness
Happy Holidays!
Was great! With a view of the sea. The beach was reachable by car in 10 minutes!
Stayed 5 nights in Jul 2020

10/10 Excellent

Emil A.

Liked: Cleanliness
Accommodation Review
Clean property with all the necessary facilities as-well as a friendly host, would recommend.
Stayed 4 nights in Jul 2020

10/10 Excellent

Rhiannon K.

Liked: Cleanliness
Lovely cosy chalet near Bude
We had a great time at Debbie’s chalet with our dog. It is cosy and comfortable and was very clean. The park is ideal if you have a dog- lots of space to walk them and not far from the beach at Bude.
Response from VrboOwner on 1 Apr 2020
Thankyou for your feed back..glad you enjoyed your stay .look forward to welcoming you again in the future

10/10 Excellent

Daniel A.

Liked: Cleanliness
Great family holiday location!
Again we just want to say thank you very much for letting us book, your amazing hospitality and superb recommendations. We will definitely visiting again. The site is brilliant, the entertainment for the kids was fantastic (they loved Captain Crumble and have already asked to come back next year) We have already been recommending booking with yourselves
Stayed 4 nights in Aug 2019

8/10 Good

Jason F.

Liked: Cleanliness
Chalet
Great location for beaches in bude short distance. Peaceful location swimming pools ok need adult upto 18 !! No shop but local shops close by.
Response from VrboOwner on 1 Apr 2020
Thank you for your positive review

10/10 Excellent

Bill B.

Liked: Cleanliness
Excellent!
Easy to find thanks to info from owner, lovely and clean cabin, quiet campsite and a great area to be based in. All the stuff you'll need and more is supplied and we'll be going back in the future.
Response from VrboOwner on 1 Apr 2020
Thankyou for your locely reviiew. Look forward to seeing you again in the future.

10/10 Excellent

Patrick W., Coventry

Liked: Cleanliness
Welcome seaside break
A very friendly welcoming site. Lovely location
Stayed 3 nights in Jun 2019
Response from VrboOwner on 1 Apr 2020
Thank you for your review

8/10 Good

Rodd D.

We had a lovely Easter break.
We had good service from Debbie. The chalet was clean and well appointed. The use of the Manor facilities was great fun and we all enjoyed the heated indoor pool after a physical game of squash.
Stayed 4 nights in Apr 2019
Response from VrboOwner on 1 Apr 2020
Thank you for your feedback..

10/10 Excellent

Sheinaze A.

Lovely and cosy stay in a house full of character
We stayed at penstowe for 4 nights and the house was equipped with everything a family needs , if anything was missing our host Debbie was helpful and pleasant all the way , it was a shame the weather wasn’t so good but we will definitely worth a stay at this lovely house . Thank you to our host for being so warm it has made our stay even better .
Stayed 4 nights in Apr 2019
Response from VrboOwner on 1 Apr 2020
Thank you for leaving your review ..glad you all had a lovely break look forward to seeing you in the future..regards Debbie

8/10 Good

melvin m.

Beautiful Bude and Penstowe
As this was so out of season we were well impressed with the chalet, it was clean and tidy. The indoor pool was fantastic for the children to use.As it was out of season it was a quiet nice break. We visited some of the local beaches and obviously took great delight in tasting the pasties.The owner was extremely helpful and we look forward to booking again in the near future.
Stayed 2 nights in Mar 2019
Response from VrboOwner on 1 Apr 2020
Thank you for your lovely feedback .I'm so glad you enjoyed your stay and I look forward to any future bookings you make with me.