Property amenity

Reviews of InterContinental Budapest, an IHG Hotel

5 out of 5
InterContinental Budapest, an IHG Hotel
Apaczai Csere Janos 12-14, Budapest

Reviews

9.2

Wonderful

Rating 10 - Excellent. 709 out of 1003 reviews" "
Rating 8 - Good. 215 out of 1003 reviews" "
Rating 6 - Okay. 41 out of 1003 reviews" "
Rating 4 - Poor. 10 out of 1003 reviews" "
Rating 2 - Terrible. 28 out of 1003 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not available for check in until after 4:00pm. It was supposed to be available at 3pm. We had to sit around in the lobby for over an hour while they sorted out the room for us.
Stayed 3 nights in Apr 2024
Response from Marten Schoenrock on 2 May 2024
Dear Mike,Thank you very much for posting your review and sharing your experience at InterContinental Budapest. We are delighted to hear that you have enjoyed your stay with us. We do apologize for any inconveniences caused by the delayed check in. We hope you have left our hotel with a pleasant experience and we can welcome you back, whenever your travels bring you back to Budapest.Sincerely,Marten SchoenrockGeneral Manager

10/10 Excellent

Lucia Russini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is phenomenal from our room. The staff are very polite and helpful. Very convenient to walk and safe to go to places. Great Restaurants are in the area. The room and the hotel is very clean. Excellent stay
Stayed 2 nights in Apr 2024
Response from Marten Schoenrock on 2 May 2024
Dear Lucia,Thank you for your glowing review of your recent stay at InterContinental Budapest. We are more than happy to know, that we could provide you with a perfect experience. It makes us glad to read that we could please you with our central, panoramic location and cleanliness. We take great pride in delivering exceptional service, please rest assured your praising words have been shared with our team for motivation.We hope we can welcome you back in our hotel, whenever your travels bring you back to Budapest in the future.Sincerely,Marten SchoenrockGeneral Manager

8/10 Good

Andrew David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Marten Schoenrock on 30 Apr 2024
Dear Andrew David,Thank you very much for taking your time and sharing your feedback regarding your recent experience at InterContinental Budapest. Your satisfaction is our top priority, and we are glad to know that our team was able to provide you with a pleasant experience.We hope to welcome you back again soon for another fantastic stay.Sincerely,Marten SchoenrockGeneral Manager

10/10 Excellent

Gil, new york

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 4 nights in Apr 2024
Response from Marten Schoenrock on 29 Apr 2024
Dear Gil,Thank you very much for taking your time and sharing your feedback regarding your recent experience at InterContinental Budapest. Your satisfaction is our top priority, and we are glad to know that our team was able to provide you with a pleasant experience.We hope to welcome you back again soon for another fantastic stay.Sincerely,Marten SchoenrockGeneral Manager

10/10 Excellent

ming

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good location
Stayed 8 nights in Apr 2024
Response from Marten Schoenrock on 29 Apr 2024
Dear Ming,Thank you for honouring InterContinental Budapest for your recent stay and for taking the time and sharing your feedback with us. Providing a comfortable and enjoyable experience for our guests is our top priority, and we are so glad to hear that we were able to exceed your expectations.We really hope we can welcome you back in our hotel, whenever your travels bring you back to Budapest in the future.Sincerely,Marten SchoenrockGeneral Manager

10/10 Excellent

David M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great selection at breakfast, it was very central and a short walk to places. The view was incredible and well worth having. The restaurant had an okay selection of food for lunch or dinner, so only ate there once sure our 4night stay.
Stayed 4 nights in Apr 2024
Response from Marten Schoenrock on 29 Apr 2024
Dear David,Thank you for your glowing review of your recent stay at InterContinental Budapest. We are more than happy to know, that we could provide you with a perfect experience. It makes us glad to read that we could please you with our central, panoramic location and breakfast offer. We take great pride in delivering exceptional service, please rest assured your praising words have been shared with our team for motivation.We really hope we can welcome you back in our hotel, whenever your travels bring you back to Budapest in the future.Sincerely,Marten SchoenrockGeneral Manager

10/10 Excellent

Rami, Jerusalem

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great
Stayed 4 nights in Apr 2024
Response from Marten Schoenrock on 26 Apr 2024
Dear Rami,Thank you very much for taking your time and sharing your feedback regarding your recent experience at InterContinental Budapest. Your satisfaction is our top priority, and we are so glad to know that our team was able to provide you with a memorable experience.We hope to welcome you back again soon for another fantastic stay.Sincerely,Marten SchoenrockGeneral Manager

10/10 Excellent

Mercedita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to all points of interest. Friendly staff and excellent location!
Stayed 3 nights in Apr 2024
Response from Marten Schoenrock on 26 Apr 2024
Dear Mercedita,Thank you for honouring InterContinental Budapest for your recent stay and for taking the time and sharing your feedback with us. Providing a comfortable and enjoyable experience for our guests is our top priority, and we are so glad to hear that we were able to exceed your expectations.We really hope we can welcome you back in our hotel, whenever your travels bring you back to Budapest in the future.Sincerely,Marten SchoenrockGeneral Manager

10/10 Excellent

Lan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Marten Schoenrock on 29 Apr 2024
Dear Lan,Thank you very much for posting your review and sharing your experience at InterContinental Budapest. We are delighted to hear how much you have enjoyed your stay with us. We take great pride in delivering exceptional service, please rest assured your praising words have been shared with the hotel team for motivation. We hope we can welcome you back in our hotel, whenever your travels bring you back to Budapest.Sincerely,Marten SchoenrockGeneral Manager

10/10 Excellent

Annaliza Bentayan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is excellent. Most of main tourist area is around the hotel.
Stayed 5 nights in Apr 2024
Response from Marten Schoenrock on 26 Apr 2024
Dear Annaliza,Thank you for honouring InterContinental Budapest for your recent stay and for taking the time and sharing your feedback with us. Providing a comfortable and enjoyable experience for our guests is our top priority, and we are so glad to hear that we were able to exceed your expectations.We really hope we can welcome you back in our hotel, whenever your travels bring you back to Budapest in the future.Sincerely,Marten SchoenrockGeneral Manager

2/10 Terrible

talila

Liked: Cleanliness, staff & service, property conditions & facilities
I paid for the hotel with breakfast. now they chargr me for breakfast!
Stayed 5 nights in Apr 2024
Response from Marten Schoenrock on 26 Apr 2024
Dear Talila, Thank you very much for sharing your feedback regarding your recent stay at InterContinental Budapest. We are sorry to hear that you have left our hotel with not a positive experience. We would be grateful if you could specify the experienced extra charging in more detail, so that we can double check the issue and take further steps if necessary. Despite this negative impression I truly hope that in the near future you will consider giving us another chance to earn back your trust and demonstrate the level of service and hospitality that we are committed to providing. Sincerely, Marten Schoenrock General Manager

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location great views
Stayed 4 nights in Apr 2024
Response from Marten Schoenrock on 23 Apr 2024
Dear Joseph,Thank you very much for taking your time and sharing your feedback regarding your recent experience at InterContinental Budapest. Your satisfaction is our top priority, and we are so glad to know that our team was able to provide you with a memorable experience.We hope to welcome you back again soon for another fantastic stay.Sincerely,Marten SchoenrockGeneral Manager

10/10 Excellent

NADER

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 4 nights in Apr 2024
Response from Marten Schoenrock on 22 Apr 2024
Dear Nader,Thank you very much for posting your review and sharing your experience at InterContinental Budapest. We take great pride in delivering exceptional service, please rest assured your praising words have been shared with our hotel team for further motivation. We hope we can welcome you back in our hotel, whenever your travels bring you back to Budapest.Sincerely,Marten SchoenrockGeneral Manager

10/10 Excellent

Rosanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was outstanding and the breakfast buffet was excellent!
Stayed 1 night in Apr 2024
Response from Marten Schoenrock on 22 Apr 2024
Dear Rosanne,Thank you very much for taking your time and sharing your feedback regarding your recent experience at InterContinental Budapest. Your satisfaction is our top priority, and we are so glad to know that our team was able to provide you with a memorable experience.We hope to welcome you back again soon for another fantastic stay.Sincerely,Marten SchoenrockGeneral Manager

10/10 Excellent

Aws

Liked: Cleanliness, staff & service, property conditions & facilities
Great place with great service
Stayed 2 nights in Apr 2024
Response from Marten Schoenrock on 16 Apr 2024
Dear Guest,It warms our hearts to hear that you had a wonderful stay at InterContinental Budapest. Our team takes great pride in providing top-notch service to ensure our guests feel welcomed and well taken care of. Please rest assured your praising words have been shared with them for motivation.Thank you for choosing us for your stay in Budapest, and we cannot wait to welcome you back again in the future.Sincerely,Marten SchoenrockGeneral Manager

10/10 Excellent

Alison

Liked: Staff & service, property conditions & facilities
Really good location, city is very walkable. Breakfasts were great, would definitely recommend
Stayed 3 nights in Apr 2024
Response from Marten Schoenrock on 15 Apr 2024
Dear Alison,Thank you for honouring InterContinental Budapest for your recent stay and for taking the time and sharing your feedback with us. We are delighted to hear that you were pleased with our central location and breakfast offer. Our location is definitely one of our strong points, allowing guests to easily access all that the city has to offer, while having a charming view of the Danube and the historic buildings of Budapest. Please rest assured your praising words have been shared with the hotel team for further motivation.We really hope we can welcome you back in our hotel, whenever your travels bring you back to Budapest in the future.Sincerely,Marten SchoenrockGeneral Manager

10/10 Excellent

Mark, Detroit Lakes

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 3 nights in Apr 2024
Response from Marten Schoenrock on 15 Apr 2024
Dear Mark, Thank you very much for taking your time and sharing your feedback regarding your recent experience at InterContinental Budapest. We are delighted to hear that we could exceed your expectations and provide an enjoyable stay for you. We take great pride in providing top-notch service to ensure our guests feel welcomed and well taken care of during their stay. Please rest assured your praising words have been shared with them for motivation. We really hope we can welcome you back in our hotel, whenever your travels bring you back to Budapest in the future. Sincerely, Marten Schoenrock General Manager

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in superb location.
Stayed 3 nights in Apr 2024
Response from Marten Schoenrock on 15 Apr 2024
Dear Steven, It warms our hearts to hear that you had a wonderful stay at InterContinental Budapest. We are delighted to hear that we could exceed your expectations and provide an enjoyable stay for you. It makes us glad that you were impressed by our central, panoramic location. We take great pride in providing top-notch service to ensure our guests feel welcomed and well taken care of during their stay. Please rest assured your praising words have been shared with our team for motivation. Thank you for choosing us for your stay in Budapest, and we cannot wait to welcome you back again in the future. Sincerely, Marten Schoenrock General Manager

10/10 Excellent

Chatri

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location, near shopping area with many restaurants. Nice view of Buda castle from our room. Great service, and good breakfast. Hotel rooms are very old, small bathroom. Need renovation.
Stayed 2 nights in Apr 2024
Response from Marten Schoenrock on 11 Apr 2024
Dear Chatri,Thank you very much for taking your time and sharing your feedback regarding your recent experience at InterContinental Budapest. We are delighted to hear how much you have enjoyed your stay with us. It makes us delighted that you were pleased with our central, panoramic location and breakfast offer. Your satisfaction is our top priority, and we are so glad to know that our team was able to provide you with a memorable experience.We hope that we can welcome you back and host you at our hotel in the not-too-distant future again.Sincerely,Marten SchoenrockGeneral Manager

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent view
Stayed 4 nights in Apr 2024
Response from Marten Schoenrock on 11 Apr 2024
Dear Alexander,Thank you very much for taking your time and sharing your feedback regarding your recent experience at InterContinental Budapest. We are delighted to hear how much you have enjoyed your stay with us. Your satisfaction is our top priority, and we are so glad to know that our team was able to provide you with a memorable experience.We hope to welcome you back again soon for another fantastic stay.Sincerely,Marten SchoenrockGeneral Manager

8/10 Good

ARJUN Bhagawanrao, Croydon

Stayed 3 nights in Mar 2024
Response from Marten Schoenrock on 29 Apr 2024
Dear Arjun,Thank you for honouring InterContinental Budapest for your recent stay and for taking the time and sharing your feedback with us. Providing a comfortable and enjoyable experience for our guests is our top priority, and we are so glad to hear that we were able to exceed your expectations.We really hope we can welcome you back in our hotel, whenever your travels bring you back to Budapest in the future.Sincerely,Marten SchoenrockGeneral Manager

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything
Stayed 3 nights in Mar 2024
Response from Marten Schoenrock on 2 Apr 2024
Dear Ann,Thank you very much for your review and for sharing your experience at InterContinental Budapest. We are delighted to hear that you have enjoyed your stay with us. We take great pride in delivering exceptional service, please rest assured your praising words have been shared with the hotel team for motivation. We hope we can welcome you back in our hotel, whenever your travels bring you back to Budapest.Sincerely,Marten SchoenrockGeneral Manager

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views over Danube river, very central,friendly staff,lovely breakfasts, ideal base
Stayed 3 nights in Mar 2024
Response from Marten Schoenrock on 28 Mar 2024
Dear Alex, We are so grateful for your glowing review of your recent stay at InterContinental Budapest. We are more than happy to know, that we could provide you with a perfect experience. Our location is definitely one of our highlights, allowing guests to easily access all that Budapest has to offer, while having a charming view of the city. We take great pride in delivering exceptional service, please rest assured your praising words have been shared with the hotel team for motivation. We really hope we can welcome you back in our hotel in the not-too-distant future again. Sincerely, Marten Schoenrock General Manager

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is very well placed near the chain bridge and is clean and well run. The service is professional and extremely efficient. I have been to the hotel twice and will stay again.
Stayed 4 nights in Mar 2024
Response from Marten Schoenrock on 26 Mar 2024
Dear Timothy,Thank you very much for taking your time and sharing your feedback regarding your recent experience at InterContinental Budapest. We are delighted to hear how much you have enjoyed your stay with us. Your satisfaction is our top priority, and we are so glad to know that our team was able to provide you with a memorable experience.It would be a great pleasure to host you at InterContinental Budapest again, should your ways lead you back to Budapest.Sincerely,Marten SchoenrockGeneral Manager

10/10 Excellent

Umit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 3 nights in Feb 2024
Response from Marten Schoenrock on 8 Mar 2024
Dear Umit,Thank you very much for taking your time and sharing your feedback regarding your recent experience at InterContinental Budapest.We are delighted to hear that we could exceed your expectations and provide an enjoyable stay for you. Our location is definitely one of our strong points, allowing guests to easily access all that the city has to offer, while having a stunning view of the Danube and the historic buildings of Budapest.Our team takes great pride in providing top-notch service to ensure our guests feel welcomed and well taken care of during their stay.We really hope we can welcome you back in our hotel, whenever your travels bring you back to Budapest in the future.Sincerely,Marten SchoenrockGeneral Manager

10/10 Excellent

Akiya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 3 nights in Feb 2024
Response from Marten Schoenrock on 4 Mar 2024
Dear Akiya,Thank you for honouring InterContinental Budapest for your recent stay and for taking the time and sharing your feedback with us. Providing a comfortable and enjoyable experience for our guests is our top priority, and we are so glad that we were able to exceed your expectations. It would be a great pleasure to host you at InterContinental Budapest again, should your ways lead you back to Budapest.Sincerely,Marten SchoenrockGeneral Manager

6/10 Okay

Aleksander

Location
Stayed 6 nights in Jan 2024

10/10 Excellent

Keith William

Stayed 5 nights in Jan 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and lovely hotel. A minor problem was the bed headboard meant it was really uncomfortable to sit up in bed and th3 pillows were too soft with th3 spare being like a brick.
Stayed 2 nights in Dec 2023

10/10 Excellent

Marcelo, Sao Paulo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Mary

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ticked all the boxes....very conveniently located....rooms comfortable.....great breakfast.....couldn't fault it!
Stayed 5 nights in Dec 2023

10/10 Excellent

hamad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Claus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Central location for a first time visit to Budapest. Great stay if you can our room with the river view was amazing
Stayed 4 nights in Dec 2023

10/10 Excellent

Ioannis, Greeley

Stayed 3 nights in Dec 2023

10/10 Excellent

amir

Stayed 2 nights in Dec 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Amish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

CHUNG WEI, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy the view of river front
Stayed 4 nights in Nov 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had the most amazing time in this hotel during our stay in Budapest. Views across the city amazing. Breakfast unmissable
Stayed 3 nights in Nov 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views...get a room overlooking river....most staff friendly and helpful...a couple were not. Great breakfast.
Stayed 3 nights in Nov 2023

10/10 Excellent

Louann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Chi

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the Buda castle and the the bridge right in front of my window. Will stay here again.
Stayed 3 nights in Nov 2023

10/10 Excellent

Sabba Kousar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, good decor and our room was nice. Was able to use the swimming pool too. Definitely recommend their breakfast buffet, the best I've had and kept us going while we centured out in town.
Stayed 3 nights in Nov 2023

10/10 Excellent

ANASTASIOS

Liked: Cleanliness, amenities, property conditions & facilities
We liked the view ....
Stayed 3 nights in Nov 2023

10/10 Excellent

fernando

Stayed 2 nights in Nov 2023

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

HEYDI

Travelled with family
Liked: Cleanliness
The rooms are old. Good size but small bathroom. The hotel is very big and impersonal. The location, the best and the view is breath-taking. Budapest is a beautiful city.
Stayed 2 nights in Nov 2023

8/10 Good

Ana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel location is excellent
Stayed 4 nights in Oct 2023