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Room was not available for check in until after 4:00pm. It was supposed to be available at 3pm. We had to sit around in the lobby for over an hour while they sorted out the room for us.
Mike
Stayed 3 nights in Apr 2024
Response from Marten Schoenrock on 2 May 2024
Dear Mike,Thank you very much for posting your review and sharing your experience at InterContinental Budapest. We are delighted to hear that you have enjoyed your stay with us. We do apologize for any inconveniences caused by the delayed check in. We hope you have left our hotel with a pleasant experience and we can welcome you back, whenever your travels bring you back to Budapest.Sincerely,Marten SchoenrockGeneral Manager
The view is phenomenal from our room. The staff are very polite and helpful. Very convenient to walk and safe to go to places. Great Restaurants are in the area.
The room and the hotel is very clean. Excellent stay
Lucia Russini
Stayed 2 nights in Apr 2024
Response from Marten Schoenrock on 2 May 2024
Dear Lucia,Thank you for your glowing review of your recent stay at InterContinental Budapest. We are more than happy to know, that we could provide you with a perfect experience. It makes us glad to read that we could please you with our central, panoramic location and cleanliness. We take great pride in delivering exceptional service, please rest assured your praising words have been shared with our team for motivation.We hope we can welcome you back in our hotel, whenever your travels bring you back to Budapest in the future.Sincerely,Marten SchoenrockGeneral Manager
Dear Andrew David,Thank you very much for taking your time and sharing your feedback regarding your recent experience at InterContinental Budapest. Your satisfaction is our top priority, and we are glad to know that our team was able to provide you with a pleasant experience.We hope to welcome you back again soon for another fantastic stay.Sincerely,Marten SchoenrockGeneral Manager
Dear Gil,Thank you very much for taking your time and sharing your feedback regarding your recent experience at InterContinental Budapest. Your satisfaction is our top priority, and we are glad to know that our team was able to provide you with a pleasant experience.We hope to welcome you back again soon for another fantastic stay.Sincerely,Marten SchoenrockGeneral Manager
Dear Ming,Thank you for honouring InterContinental Budapest for your recent stay and for taking the time and sharing your feedback with us. Providing a comfortable and enjoyable experience for our guests is our top priority, and we are so glad to hear that we were able to exceed your expectations.We really hope we can welcome you back in our hotel, whenever your travels bring you back to Budapest in the future.Sincerely,Marten SchoenrockGeneral Manager
Great selection at breakfast, it was very central and a short walk to places. The view was incredible and well worth having. The restaurant had an okay selection of food for lunch or dinner, so only ate there once sure our 4night stay.
David M
Stayed 4 nights in Apr 2024
Response from Marten Schoenrock on 29 Apr 2024
Dear David,Thank you for your glowing review of your recent stay at InterContinental Budapest. We are more than happy to know, that we could provide you with a perfect experience. It makes us glad to read that we could please you with our central, panoramic location and breakfast offer. We take great pride in delivering exceptional service, please rest assured your praising words have been shared with our team for motivation.We really hope we can welcome you back in our hotel, whenever your travels bring you back to Budapest in the future.Sincerely,Marten SchoenrockGeneral Manager
Dear Rami,Thank you very much for taking your time and sharing your feedback regarding your recent experience at InterContinental Budapest. Your satisfaction is our top priority, and we are so glad to know that our team was able to provide you with a memorable experience.We hope to welcome you back again soon for another fantastic stay.Sincerely,Marten SchoenrockGeneral Manager
Walking distance to all points of interest. Friendly staff and excellent location!
Mercedita
Stayed 3 nights in Apr 2024
Response from Marten Schoenrock on 26 Apr 2024
Dear Mercedita,Thank you for honouring InterContinental Budapest for your recent stay and for taking the time and sharing your feedback with us. Providing a comfortable and enjoyable experience for our guests is our top priority, and we are so glad to hear that we were able to exceed your expectations.We really hope we can welcome you back in our hotel, whenever your travels bring you back to Budapest in the future.Sincerely,Marten SchoenrockGeneral Manager
Dear Lan,Thank you very much for posting your review and sharing your experience at InterContinental Budapest. We are delighted to hear how much you have enjoyed your stay with us. We take great pride in delivering exceptional service, please rest assured your praising words have been shared with the hotel team for motivation. We hope we can welcome you back in our hotel, whenever your travels bring you back to Budapest.Sincerely,Marten SchoenrockGeneral Manager
The view is excellent. Most of main tourist area is around the hotel.
Annaliza Bentayan
Stayed 5 nights in Apr 2024
Response from Marten Schoenrock on 26 Apr 2024
Dear Annaliza,Thank you for honouring InterContinental Budapest for your recent stay and for taking the time and sharing your feedback with us. Providing a comfortable and enjoyable experience for our guests is our top priority, and we are so glad to hear that we were able to exceed your expectations.We really hope we can welcome you back in our hotel, whenever your travels bring you back to Budapest in the future.Sincerely,Marten SchoenrockGeneral Manager
I paid for the hotel with breakfast. now they chargr me for breakfast!
talila
Stayed 5 nights in Apr 2024
Response from Marten Schoenrock on 26 Apr 2024
Dear Talila, Thank you very much for sharing your feedback regarding your recent stay at InterContinental Budapest. We are sorry to hear that you have left our hotel with not a positive experience. We would be grateful if you could specify the experienced extra charging in more detail, so that we can double check the issue and take further steps if necessary. Despite this negative impression I truly hope that in the near future you will consider giving us another chance to earn back your trust and demonstrate the level of service and hospitality that we are committed to providing. Sincerely, Marten Schoenrock General Manager
Dear Joseph,Thank you very much for taking your time and sharing your feedback regarding your recent experience at InterContinental Budapest. Your satisfaction is our top priority, and we are so glad to know that our team was able to provide you with a memorable experience.We hope to welcome you back again soon for another fantastic stay.Sincerely,Marten SchoenrockGeneral Manager
Dear Nader,Thank you very much for posting your review and sharing your experience at InterContinental Budapest. We take great pride in delivering exceptional service, please rest assured your praising words have been shared with our hotel team for further motivation. We hope we can welcome you back in our hotel, whenever your travels bring you back to Budapest.Sincerely,Marten SchoenrockGeneral Manager
The view was outstanding and the breakfast buffet was excellent!
Rosanne
Stayed 1 night in Apr 2024
Response from Marten Schoenrock on 22 Apr 2024
Dear Rosanne,Thank you very much for taking your time and sharing your feedback regarding your recent experience at InterContinental Budapest. Your satisfaction is our top priority, and we are so glad to know that our team was able to provide you with a memorable experience.We hope to welcome you back again soon for another fantastic stay.Sincerely,Marten SchoenrockGeneral Manager
Dear Guest,It warms our hearts to hear that you had a wonderful stay at InterContinental Budapest. Our team takes great pride in providing top-notch service to ensure our guests feel welcomed and well taken care of. Please rest assured your praising words have been shared with them for motivation.Thank you for choosing us for your stay in Budapest, and we cannot wait to welcome you back again in the future.Sincerely,Marten SchoenrockGeneral Manager
Really good location, city is very walkable. Breakfasts were great, would definitely recommend
Alison
Stayed 3 nights in Apr 2024
Response from Marten Schoenrock on 15 Apr 2024
Dear Alison,Thank you for honouring InterContinental Budapest for your recent stay and for taking the time and sharing your feedback with us. We are delighted to hear that you were pleased with our central location and breakfast offer. Our location is definitely one of our strong points, allowing guests to easily access all that the city has to offer, while having a charming view of the Danube and the historic buildings of Budapest. Please rest assured your praising words have been shared with the hotel team for further motivation.We really hope we can welcome you back in our hotel, whenever your travels bring you back to Budapest in the future.Sincerely,Marten SchoenrockGeneral Manager
Dear Mark, Thank you very much for taking your time and sharing your feedback regarding your recent experience at InterContinental Budapest. We are delighted to hear that we could exceed your expectations and provide an enjoyable stay for you. We take great pride in providing top-notch service to ensure our guests feel welcomed and well taken care of during their stay. Please rest assured your praising words have been shared with them for motivation. We really hope we can welcome you back in our hotel, whenever your travels bring you back to Budapest in the future. Sincerely, Marten Schoenrock General Manager
Dear Steven, It warms our hearts to hear that you had a wonderful stay at InterContinental Budapest. We are delighted to hear that we could exceed your expectations and provide an enjoyable stay for you. It makes us glad that you were impressed by our central, panoramic location. We take great pride in providing top-notch service to ensure our guests feel welcomed and well taken care of during their stay. Please rest assured your praising words have been shared with our team for motivation. Thank you for choosing us for your stay in Budapest, and we cannot wait to welcome you back again in the future. Sincerely, Marten Schoenrock General Manager
10/10 Excellent
Chatri
Travelled with partner
8 Apr 2024
Liked: Cleanliness, staff & service, amenities
Great location, near shopping area with many restaurants. Nice view of Buda castle from our room. Great service, and good breakfast.
Hotel rooms are very old, small bathroom. Need renovation.
Chatri
Stayed 2 nights in Apr 2024
Response from Marten Schoenrock on 11 Apr 2024
Dear Chatri,Thank you very much for taking your time and sharing your feedback regarding your recent experience at InterContinental Budapest. We are delighted to hear how much you have enjoyed your stay with us. It makes us delighted that you were pleased with our central, panoramic location and breakfast offer. Your satisfaction is our top priority, and we are so glad to know that our team was able to provide you with a memorable experience.We hope that we can welcome you back and host you at our hotel in the not-too-distant future again.Sincerely,Marten SchoenrockGeneral Manager
Dear Alexander,Thank you very much for taking your time and sharing your feedback regarding your recent experience at InterContinental Budapest. We are delighted to hear how much you have enjoyed your stay with us. Your satisfaction is our top priority, and we are so glad to know that our team was able to provide you with a memorable experience.We hope to welcome you back again soon for another fantastic stay.Sincerely,Marten SchoenrockGeneral Manager
8/10 Good
ARJUN Bhagawanrao, Croydon
6 Apr 2024
ARJUN Bhagawanrao
Stayed 3 nights in Mar 2024
Response from Marten Schoenrock on 29 Apr 2024
Dear Arjun,Thank you for honouring InterContinental Budapest for your recent stay and for taking the time and sharing your feedback with us. Providing a comfortable and enjoyable experience for our guests is our top priority, and we are so glad to hear that we were able to exceed your expectations.We really hope we can welcome you back in our hotel, whenever your travels bring you back to Budapest in the future.Sincerely,Marten SchoenrockGeneral Manager
Dear Ann,Thank you very much for your review and for sharing your experience at InterContinental Budapest. We are delighted to hear that you have enjoyed your stay with us. We take great pride in delivering exceptional service, please rest assured your praising words have been shared with the hotel team for motivation. We hope we can welcome you back in our hotel, whenever your travels bring you back to Budapest.Sincerely,Marten SchoenrockGeneral Manager
Views over Danube river, very central,friendly staff,lovely breakfasts, ideal base
Alex
Stayed 3 nights in Mar 2024
Response from Marten Schoenrock on 28 Mar 2024
Dear Alex, We are so grateful for your glowing review of your recent stay at InterContinental Budapest. We are more than happy to know, that we could provide you with a perfect experience. Our location is definitely one of our highlights, allowing guests to easily access all that Budapest has to offer, while having a charming view of the city. We take great pride in delivering exceptional service, please rest assured your praising words have been shared with the hotel team for motivation. We really hope we can welcome you back in our hotel in the not-too-distant future again. Sincerely, Marten Schoenrock General Manager
The Hotel is very well placed near the chain bridge and is clean and well run. The service is professional and extremely efficient. I have been to the hotel twice and will stay again.
Timothy
Stayed 4 nights in Mar 2024
Response from Marten Schoenrock on 26 Mar 2024
Dear Timothy,Thank you very much for taking your time and sharing your feedback regarding your recent experience at InterContinental Budapest. We are delighted to hear how much you have enjoyed your stay with us. Your satisfaction is our top priority, and we are so glad to know that our team was able to provide you with a memorable experience.It would be a great pleasure to host you at InterContinental Budapest again, should your ways lead you back to Budapest.Sincerely,Marten SchoenrockGeneral Manager
Dear Umit,Thank you very much for taking your time and sharing your feedback regarding your recent experience at InterContinental Budapest.We are delighted to hear that we could exceed your expectations and provide an enjoyable stay for you. Our location is definitely one of our strong points, allowing guests to easily access all that the city has to offer, while having a stunning view of the Danube and the historic buildings of Budapest.Our team takes great pride in providing top-notch service to ensure our guests feel welcomed and well taken care of during their stay.We really hope we can welcome you back in our hotel, whenever your travels bring you back to Budapest in the future.Sincerely,Marten SchoenrockGeneral Manager
Dear Akiya,Thank you for honouring InterContinental Budapest for your recent stay and for taking the time and sharing your feedback with us. Providing a comfortable and enjoyable experience for our guests is our top priority, and we are so glad that we were able to exceed your expectations. It would be a great pleasure to host you at InterContinental Budapest again, should your ways lead you back to Budapest.Sincerely,Marten SchoenrockGeneral Manager
Excellent location and lovely hotel. A minor problem was the bed headboard meant it was really uncomfortable to sit up in bed and th3 pillows were too soft with th3 spare being like a brick.
The hotel was clean, good decor and our room was nice. Was able to use the swimming pool too. Definitely recommend their breakfast buffet, the best I've had and kept us going while we centured out in town.
The rooms are old. Good size but small bathroom. The hotel is very big and impersonal. The location, the best and the view is breath-taking. Budapest is a beautiful city.