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"Great service"

"Staff was friendly and room was clean."

"Found a bug on the bed, the nightstand was dirty the hall in the 11 floor smelled like mold "

"Well maintained property with friendly staff. Clean, quiet, comfortable, with all the amenities. I gave 4/5 stars only because I didn’t actually use all of them so it wouldn’t be fair to rate 5/5. Great location next to high end retail and dining."

"Unsanitary Room & Poor Service The toilet in our room didn’t flush, making it unsanitary. We asked for a room change and were refused. Maintenance only came after it had already been used, which was unacceptable. Basic standards weren’t met—would not stay here again."

"The room was clean, staff was personal, the spa was so relaxing. Overall experience really satisfied. "

"Very friendly staff, loved the car service and overall hospitality."

"Staff not welcoming at all. Manager was useless do not have hand on and don’t care about guess issues. It was the worst 3 night ever. No pool available, safe not working, privacy tag for door damage, fridge not set to use. Bathroom need resurface, doors damages. Prime location without proper management."

"Everything was good, except the shower drain was stopped up and you had to stand in water during the shower"