Property entrance

Reviews of Phoenicia Comfort Hotel

4 out of 5
Phoenicia Comfort Hotel
Bucuresti - Targoviste Highway, No. 16, Bucharest, BUH

Reviews

6.8
Rating 10 - Excellent. 3 out of 16 reviews" "
Rating 8 - Good. 5 out of 16 reviews" "
Rating 6 - Okay. 4 out of 16 reviews" "
Rating 4 - Poor. 4 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

4/10 Poor

Abdul, FLUSHING, United States of America

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel looks 2 star
small room ,old style bathroom room looks old not fresh look.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Phone wasn't working for 3 days of my stay there,
Definitely I won't get this hotel for my next trip

6/10 Okay

Raphaek, Israel

Liked: Cleanliness, staff & service, room comfort
average hotel away from the center
It was a nice hotel with too many "buts".So, the good ones are : 1-The lovely stuff ,friendly and helpfull. 2- The room was cleaned up quiet well.3- Breakfast was good. The not good ones are :1-located away from the city center. 2-Diferent kind of not functioning things in the room. 3- Traffic noices were hrared sometimes during night in the room.

8/10 Good

catalin alexandru, stuttgart

Liked: Property conditions & facilities
pretty far from the city center but a nice area of the nord side

10/10 Excellent

Ken, Inverness, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, shame about the location
Our holiday started badly when the taxi driver dropped us off at the wrong Phoenicia Hotel - despite me handing him the confirmation clearly showing it... Luckily, the other one was only about 15-20 mins walk away... (It was about 40 degrees outside..) Upon arrival, it was all I had expected.. Reception staff were very nice & spoke very good English.. The room was very nice & the beds were very comfy.. I never really used the hotels facilities, but they looked very good... All that said - I would have no hesitation in recommending this hotel.. I went to watch my local team play in a Europa League qualifier.. The only problem for me was the location in relation to the Old Town bars, where all the fans were congregating... It was a 30ish min journey in a taxi. I would also say - if you are getting a taxi - get your hotel or restaurant to get you one... They will be the more honest ones & therefore a lot cheaper..

6/10 Okay

Sarah, Usa

Close to airport
Stayed for one night on our family vacation breakfast looked like great variety how're they ran out by 7:30 starts at 6:30 and they did nor refill anything not even coffee .... There was a group of tourists so once they ate there was nothing left.... Staff friendly.... Bathroom had mold....after a few other hotels all through Romania I would still chosose phonecia comfort hotel because it was better than other four stars.... I would only stay at five stars in Romania .... It's hard to determine location so choose close to your destination....

10/10 Excellent

Bob, Phoenix, AZ, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantastic hotel to relax and enjoy
I booked this hotel from a smartphone from Germany on what was a horrendous adventure from the United States. Traveling for 2 1/2 days straight I was so glad arriving at the hotel that the front desk was very welcoming and understanding. I found the Romanian people so warm and generous in general but this was excellent. The breakfasts I thought were first rate and the front desk even made me try a few Romanian foods. To me this is so important especially as a solo traveler. Most in the hotel spoke good English. The room was comfortable enough with a lot of TV channels. This hotel was on the outside of the city but the front desk would call a taxi which costs about $4-6 into the city center so I used it several times.
Response from Adina on 3 Jan 2015
Dear Bob, Thank you for your great comment. The team remembers you as you were willing to trust us and try new things. Special moments are created for special people. We gladly waiting for you here on your next trip to Bucharest. Phoenicia Comfort Team

8/10 Good

Klaus, 53844

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gute Lage, netter Service
Super, netter Service. Für rumänische Verhältnisse ein Top Hotel Zum Flughafen 8 km. Zur City 10 Km ( Taxi ca.2 € )

8/10 Good

peter

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
War nur eine Nacht vor dem Abflug nach Deutschland im Hotel. Hatte ne Suite und war die war echt ok und super günstig. Allerdings war das kostenlose Internet nicht verfügbar im Zimmer und nach mehrmaligem Nachfragen wurde mir in schlechtem English mitgeteilt das der Empfang auf den Zimmern schon lange nicht funktioniert. Die Bitte den Chef zu sprechen wurde mit Nicht da beantwortet. Ich könnte in der Lobby ins Internet. Aber wer möchte schon mit allen Geschäftsunterlagen sich ne Stunde in die Lobby setzen. Frühstück war reichhaltig auch wenn der Orangensaft auslief und die Servicekräfte dies erst nach 3 Litern bemerkten.

6/10 Okay

william, paris

Disliked: Cleanliness, staff & service, room comfort
accueil très décevant et hôtel très très mal situé
Déjà au premier abord l'hôtel est mal situé(dans une cité)il y a un vis à vis à 10 mètre des chambres,le personnel est démoralisent ni aimable et encore moins souriant. J'ai réussi à me connecter sur internet exactement 2 fois,1 fois 3 minutes et la seconde fois 2 minutes et tout ça sur un séjour de 5 nuits,ah oui j'allais oublié il y a une route (autoroute) horrible,le bruit des véhicules est assourdissant si vous laisser les fenêtres ouvertes. Pour traversé et aller à l'arrêt de bus en face il vous faut patienter même si vous êtes en vacance!!! Et si vous êtes en véhicule patience patience patience pour sortir de l'hôtel enfin bref je ne vous conseil pas cette hôtel en famille et encore moins si vous y aller pour vous détendre car le personnel est là pour vous faire rappeler que vous les faites (BIP).

4/10 Poor

Lorélie, paris

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
A éviter
Prix abusif étant donné l'accueil et l'état des chambres: personnel froid; bonde de douche cassée; flexible de douche cassé... Heureusement choix au petit déjeuner. Les étoiles ne sont définitivement pas attribuées pareil en Roumanie et en France.

6/10 Okay

Verified traveller

am Rande der Stadt,
mit Taxi 20 Minuten bis zur Innenstadt, ziemlich am Rande gelegen, nah am Flughafen, Essen ist gut!

4/10 Poor

Ralf, Bremen

Lautes Touristenhotel
Hatte das Hotel wg. der Nähe zum Flughafen gebucht. War früher schon mal im sehr schönen Phoenicia Grand Hotel, Budapest und dachte dieses immerhin 4 Sterne Haus der gleichen Gruppe wäre OK. Weit gefehlt: Das Hotel liegt an einer viel befahrenen Straße und die Zimmer zur Straße sind sehr laut. Umgebung hat den Charme eines Industriegebietes. Frühstück ist übersichtlich aber OK. Viele Bustouristen und sehr kleine Bar. Zimmer in geräumig und OK, aber eben sehr laut. Insgesamt sehr enttäuschend und nicht. empfehlenswert Werde das nächste mal wieder das sehr schöne Phoenicia Grand wählen, welchen auch n ur EUR 15-20,- mehr kostet aber jeden Euro wert ist!