Title: Hotel Casa de Pinos Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6250120&destination=Bucaramanga%2C+Santander%2C+Colombia&selected=68018086&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Casa de Pinos Travelers blend relaxation and adventure at Hotel Casa de Pinos, starting with breakfast before planning exciting day trips with help from the front desk. ## Photo gallery for Hotel Casa de Pinos ![Hypo-allergenic bedding, desk, free WiFi, bed sheets - Hotel Casa de Pinos (Bucaramanga)](https://images.trvl-media.com/lodging/69000000/68020000/68018100/68018086/e05b2446.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Hotel Casa de Pinos (Bucaramanga)](https://images.trvl-media.com/lodging/69000000/68020000/68018100/68018086/6528f906.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Hotel Casa de Pinos (Bucaramanga)](https://images.trvl-media.com/lodging/69000000/68020000/68018100/68018086/9d3666bc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Casa de Pinos (Bucaramanga)](https://images.trvl-media.com/lodging/69000000/68020000/68018100/68018086/8a9c71ec.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Spa - Hotel Casa de Pinos (Bucaramanga)](https://images.trvl-media.com/lodging/69000000/68020000/68018100/68018086/0db49fe4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Casa de Pinos offers attentive service and modern comfort. Guests enjoy continental breakfast, in-room WiFi, and quick bites at the snack bar/deli. Helpful staff provides tour assistance and luggage storage for seamless exploration. ## Reviews 6.2 ## Popular amenities - Pet-friendly - Free Wi-Fi - Laundry room - Housekeeping - 24/7 front desk £13 additional charges may apply 1 Apr - 2 Apr ## Room options ### Check availability for these dates Tonight [Mar 31 - Apr 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=68018086&PinnedHotelID=68018086&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=68018086&PinnedHotelID=68018086&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 1 - Apr 2](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=68018086&PinnedHotelID=68018086&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=68018086&PinnedHotelID=68018086&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=68018086&PinnedHotelID=68018086&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=68018086&PinnedHotelID=68018086&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=68018086&PinnedHotelID=68018086&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=68018086&PinnedHotelID=68018086&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ### View all photos for Standard Double Room ![Standard Double Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/69000000/68020000/68018100/68018086/4ad349c5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room - Sleeps 2 - 1 Double Bed ### View all photos for Superior Double Room ![Superior Double Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/69000000/68020000/68018100/68018086/3959c3cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room - Sleeps 2 - 1 Queen Bed ### View all photos for Single Room ![Single Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/69000000/68020000/68018100/68018086/0f08e74c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room - 1 bedroom - Sleeps 1 - 1 Single Bed ### View all photos for Standard Twin Room ![Standard Twin Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/69000000/68020000/68018100/68018086/cd6562a8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room - Sleeps 2 - 2 Single Beds ### View all photos for Superior Quadruple Room ![Superior Quadruple Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/69000000/68020000/68018100/68018086/93ed3971.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Quadruple Room - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Triple Room ![Triple Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/69000000/68020000/68018100/68018086/97a16dd7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room - 1 bedroom - Sleeps 3 - 1 Single Bed and 1 Single Bunk Bed ### View all photos for Economy Double Room ![Economy Double Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/69000000/68020000/68018100/68018086/7ed4b909.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Double Room - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBucaramanga-Hotels-Hotel-Ayenda-Casa-De-Pinos-Cabecera-1522.h68018086.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBucaramanga-Hotels-Hotel-Ayenda-Casa-De-Pinos-Cabecera-1522.h68018086.Hotel-Information) ## About the area Bucaramanga is home to Hotel Casa de Pinos. Bucaramanga Modern Art Museum and Corfescu Theater are cultural highlights, and some of the area's attractions include Centro Cultural del Oriente Colombiano and Custodio Garcia Rovira Cultural House. Panachi and Eloy Valenzuela Botanical Garden are also worth visiting. [Visit our Bucaramanga travel guide](https://www.expedia.co.uk/Bucaramanga.dx552) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C7.12187%2C-73.10977&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=kakPsfac5l3AwJ3MyRXs02IgdMg=) 41-22 Cra. 36, Bucaramanga, Santander, 680002 ### What's nearby - San Pio Park 5 min walk \- 0.3 miles - Las Palmas Park 5 min walk \- 0.3 miles - Cabecera Shopping Mall 11 min walk \- 0.6 miles - Autonomous University of Bucaramanga 11 min walk \- 0.6 miles - Canaveral Mall 18 min walk \- 1.0 mile ### Getting around - Bucaramanga (BGA-Palonegro Intl.) 49 min drive ### Restaurants - Donde Luigi 1 min walk - Wasabi Sushi House 1 min walk - Comics Pizza 1 min walk - Cure Cuisine 2 min walk - Pepper Gourmet 3 min walk ## About this property ### Hotel Casa de Pinos Property highlights At Hotel Casa de Pinos, you can look forward to a free food/drink shopping service, dry cleaning/laundry services and a snack bar/deli. Stay connected with free in-room WiFi. Additional perks include: - Concierge services, a vending machine and luggage storage - A 24-hour front desk, tour/ticket information and smoke-free property Room features All guest rooms at Hotel Casa de Pinos have amenities, such as free WiFi. More conveniences in all rooms include: - Showers and free toiletries - 21-inch TVs with cable channels - Wardrobes/cupboards, fans and daily housekeeping ## Similar properties ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/7000000/6700000/6698100/6698084/f12054a3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel San Juan Internacional Bucaramanga - Pool - Breakfast included - Free Wi-Fi - Restaurant 8.4 Very good 126 reviews £57 additional charges may apply 3 Apr - 4 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=6698084&PinnedHotelID=6698084&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/10000000/9640000/9632200/9632152/a934a239.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Buena Vista Express Bucaramanga - Pool - Breakfast included - Pet-friendly - Parking included 8.4 Very good 181 reviews £45 additional charges may apply 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=9632152&PinnedHotelID=9632152&HadPinnedHotel=true®ionId=-1&adults=2) ![Quadruple Room | Down duvets, free WiFi, bed sheets](https://images.trvl-media.com/lodging/31000000/30530000/30527100/30527055/723d7315.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ayenda 1508 Rubi Bucaramanga - 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Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 9.0 Wonderful 267 reviews £51 additional charges may apply 10 Apr - 11 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=74107404&PinnedHotelID=74107404&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-14&endDate=2026-04-15&selected=68018086&PinnedHotelID=68018086&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=68018086,6698084,9632152,30527055,15760730) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available (COP 23,000 per night) ### Food and drink - Snack bar/deli ### Family friendly - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Vending machine ### Guest services - Change of towels on request - Concierge services - Dry cleaning/laundry service - Free grocery shopping service - Housekeeping (daily) - Tour and ticket assistance ### Accessibility - No lift ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Hypo-allergenic bedding ### Bathroom - Free toiletries - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 21-inch TV with cable channels ### More - Desk - Fan ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 10:00 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of COP 45000 per pet, per stay (maximum COP 59000 per stay) Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 18 kg per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services). We have included all charges provided to us by the property. ### Optional extras - Nearby parking fee: COP 23000 per night (33 ft away) - Pet fee: COP 45000 per pet, per stay (maximum COP59000 per stay) - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. ### Property is also known as Hotel Casa de Pinos Hotel Hotel Casa de Pinos Bucaramanga Hotel Casa de Pinos Hotel Bucaramanga Hotel Ayenda Casa de Pinos Cabecera 1522 ## Frequently asked questions ### Is Hotel Casa de Pinos pet-friendly? ### How much does it cost to stay at Hotel Casa de Pinos? ### What time is check-in at Hotel Casa de Pinos? ### What time is check-out at Hotel Casa de Pinos? ### Where is Hotel Casa de Pinos located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Casa de Pinos Reviews 6.2 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.6 Cleanliness ### 2.0 Amenities ### 6.6 Staff & service ### 5.2 Property conditions & facilities 10 - Excellent 3 8 - Good 1 6 - Okay 3 4 - Poor 2 2 - Terrible 2 ## Reviews Verified ### 4/10 Poor #### James 27 Dec 2023 Disliked: Staff & service, amenities, property conditions & facilities The Expedia listing is incorrect. There is no 24/7 front desk. Additionally the phone number provided is wrong. Some rooms have detached bathrooms that need to be accessed through the public area. My shower had no hot water. ##### James Stayed 4 nights in Dec 2023 Verified ### 4/10 Poor #### robert 28 Feb 2024 Disliked: Cleanliness, property conditions & facilities, room comfort #### Budget hotel, don't expect ccomfort or luxury Stayed a night before in the single room and it was bad. The private room with an attached bathroom is much better. Bed is more comfortable but clearly the pillows are lumpy and the extra blanket is a blues clue's kids blanket. Floor is dusty and linens have lots of small stains. New ones? Old ones? Who knows. The bathroom only has a motion sensor light so expect some dark showers and oddly enough, it locks only from the outside? The wifi also deteriorates further from the front so it gets a little spotty by room #4\. There are clearly things that could be improved, but expect a budget hotel at best. ##### robert Stayed 1 night in Feb 2024 Verified ### 2/10 Terrible #### robert 28 Feb 2024 Disliked: Cleanliness, property conditions & facilities, room comfort #### Lots of surprises, not good ones Single room with no private bathroom is pretty bad. The mattress is this rubbery hard kids mattress that doesn't hold the wrong size sheets so a few turns and i was on the waterproof pleather matress which is sticky and gross becuase the tiny room has no windows to outside. Yes, there is a fan that blows hot air and a window pointed straight into the kitchen so breakfast preparations will wake you up if an alarm doesnt. The bathroom is at the end of the hotel in the back next to a 3 bed dorm with the door half covered by a washing machine. The shower leaks water all over the floor and the walls are stained. Hotel has laundry facilities available listed as an amenity but i was told i can't use them unless i stay for 8 days. Guess it's not an amenity then is it? Besides the charges from hotels.com, they also asked for an additonal fee of 10k for the small room which they said was not tax, was not VAT, and was not covered by my prepayment. Expect a surprise additonal cash charge unlisted from the description. I tried to change my original reservation before i got there, but no one answered. The hours say 24 hours, but there is no staff on property for most of the day. ##### robert Stayed 1 night in Feb 2024 Verified ### 8/10 Good #### Laura 30 Jul 2024 Liked: Cleanliness, staff & service, room comfort #### viejo pero limpio La habitaciones son más vieja de lo que se muestra en la foto y se escucha mucho lo que los demás inquilinos están haciendo (ejemplo: en los baños). ##### Laura Stayed 3 nights in Jul 2024 Verified ### 2/10 Terrible #### Verified traveller 17 Mar 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy mala experiencia Habitación desaseada, cama dañada, el clóset de la habitación se usa para guardar elementos del hotel, el servicio de agua fallo y no tenían un tanque de almacenamiento de soporte. Las fotos publicadas no corresponden a la realidad de las habitaciones ##### Verified traveller Stayed 3 nights in Mar 2024 Verified ### 6/10 Okay #### CARLOS 30 Dec 2023 Liked: Cleanliness, room comfort #### falta servicio En la reserva no advierten que el check in es hasta las 22:00 y por pocos minutos no tengo cómo ingresar, es muy despersonalizado, no hay a quién pedir ayuda, en el tel que aparace en la reserva no contestan, no me han enviado la factura ##### CARLOS Stayed 1 night in Dec 2023 Verified ### 6/10 Okay #### Carolina 24 Jul 2023 Disliked: Property conditions & facilities No era lo que espera y lo que muestran en la página. ##### Carolina Stayed 1 night in Jul 2023 Verified ### 6/10 Okay #### Juan 12 Dec 2022 #### ruidoso Mucho ruido, ##### Juan Stayed 2 nights in Dec 2022 Verified ### 10/10 Excellent #### omar 22 Apr 2024 ##### omar Stayed 1 night in Apr 2024 Verified ### 10/10 Excellent #### JAMES AMIN 16 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### JAMES AMIN Stayed 2 nights in Jun 2023 ---