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"I stayed at The LaSalle Hotel for my best friend’s wedding, and the experience was truly exceptional. From the moment I arrived, the customer service stood out — every staff member, including housekeeping, greeted me each time I entered or exited the hotel. Their kindness felt genuine and consistent throughout my stay. They also went above and beyond with small gestures that made a big difference. When they noticed we brought in food, they immediately offered paper plates and utensils without us even asking. It’s rare to find that level of attentiveness. The onsite food and drinks were great, and the recent renovation of the hotel is beautiful — modern, stylish, and very well done. The entire property feels refreshed and welcoming. Overall, I had a wonderful stay and would definitely recommend The LaSalle Hotel to anyone visiting Bryan."

"Upon check in I was assigned a handicap accessible room despite not needing one. Was not informed or asked if it was acceptable. Bathroom had no countertop, only a pedestal sink, making shaving, dressing etc inconvenient. The room rate was very overpriced. Will not return. "