Steigenberger Wiltcher's

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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Steigenberger Wiltcher's

Steigenberger Wiltcher's

5.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Avenue Louise 71, Brussels, 1050

Explore the area

  • Popular LocationMagritte Museum16 min walk
  • Popular LocationBrussels Park17 min walk
  • Popular LocationRoyal Palace of Brussels18 min walk
  • AirportBrussels (BRU-Brussels - National)27 min drive

Choose dates to view prices

About this area

Brussels

Steigenberger Wiltcher's is located in Chatelain, a neighbourhood in Brussels, and is in the city centre and near a metro station. La Grand Place and Royal Palace of Brussels are notable landmarks, and travellers looking to shop may want to visit Avenue Louise. Travelling with kids? Consider Museum of Musical Instruments and Natural Sciences Museum. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's convenience for public transportation: Stéphanie Tram Stop is just steps away and Faider Tram Stop is 5 minutes on foot.

What's nearby

  • Avenue Louise - 1 min walk
  • Place du Grand Sablon - 14 min walk
  • Magritte Museum - 16 min walk
  • Brussels Park - 17 min walk
  • Royal Palace of Brussels - 18 min walk

Getting around

  • Stéphanie Tram Stop - 1 min walk
  • Brussels-Chapel Station - 16 min walk
  • Brussels Airport (BRU) - 26 min drive

Restaurants

  • Cafe Wiltchers — 1 min walk
  • The Library — 1 min walk
  • Ma Folle De Soeur - 3 min walk
  • God Save the Cream - 3 min walk
  • Colonel - 3 min walk

About this property

Steigenberger Wiltcher's

Family-friendly Brussels hotel in Chatelain, walk to Avenue Louise
This hotel features a full-service spa, an indoor pool and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna and a 24-hour business centre are on-site. All 267 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. For a bit of entertainment, TVs come with cable channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Steigenberger Wiltcher's offers 267 forms of accommodation which are accessible via exterior corridors and feature minibars and a safe. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

This Brussels hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a sauna.

Guests aged under 18 years old are not allowed in the swimming pool or hot tub.

Aspria has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 22.00 per day)
  • Valet parking on site (EUR 22.00 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–11:00 AM: EUR 35 for adults and EUR 17.5 for children
  • 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Greek
  • Italian
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Separate bath and shower

Entertainment

  • TV channels
  • TV

Food and drink

  • Minibar
  • Fridge
  • Hob

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 1 AM

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 3 December 2021 to 4 December 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 50 per pet, per stay
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! One child 6 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 35 for adults and EUR 17.5 for children (approximately)
  • Airport shuttle fee: EUR 50 per vehicle (one way)
  • Self-parking fee: EUR 22.00 per day
  • Valet parking fee: EUR 22.00 per day
  • Pet fee: EUR 50 per pet, per stay
  • Facilities fee: EUR 30 per person, per day and includes use of: sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a facility fee to access the spa facilities and swimming pool.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 10:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool or hot tub
Guests under 18 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 5 star Superior, and is displayed on this page as 5 stars.

Property is also known as

Steigenberger Grandhotel
Steigenberger Grandhotel Brussels
Steigenberger Grandhotel Hotel
Steigenberger Grandhotel Hotel Brussels
Brussels Conrad
Conrad Brussels Hotel Brussels
Steigenberger Wiltcher's Hotel Brussels
Steigenberger Wiltcher's Hotel
Steigenberger Wiltcher's Brussels
Steigenberger Wiltcher's
Steigenberger Wiltcher's Hotel
Steigenberger Wiltcher's Brussels
Steigenberger Wiltcher's Hotel Brussels

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 592 out of 966 reviews
5 - Excellent 61%
Rating 4 - Good. 257 out of 966 reviews
4 - Good 27%
Rating 3 - Okay. 68 out of 966 reviews
3 - Okay 7%
Rating 2 - Poor. 35 out of 966 reviews
2 - Poor 4%
Rating 1 - Terrible. 14 out of 966 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique
Stayed 2 nights in Nov 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I have stayed on many occasions when visiting family and friends in Belgium over the years. The location is impeccable as is the staff. I did find it rather silly when informed that we would not have a Nespresso machine in our room unless we upgraded. We were only allowed to have instant coffee as a reminder of our social status. Given the room rate that we were paying, that distinction does seem insulting.
Stayed 4 nights in Oct 2021

5/5 Excellent

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
EVRY THIG WASE XLENTG
Stayed 5 nights in Oct 2021

2/5 Poor

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Does not deserve 5 stars
No dining service at night, swimming pool only for adults, room and corridors need refreshing… given hotel category, this is extremely disappointing
Stayed 1 night in Sep 2021

4/5 Good

Stayed 1 night in Sep 2020