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Novotel Brussels Airport

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Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of Novotel Brussels Airport

UNESCO Sustainable Property

Novotel Brussels Airport

3 out of 5

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

  • Popular LocationNATO Headquarters4 min drive
  • Popular LocationBrabantse Golf7 min drive
  • AirportBrussels (BRU-Brussels - National)7 min drive
  • Popular LocationCliniques Universitaires Saint-Luc9 min drive

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About this area

Machelen

Located in Machelen, Novotel Brussels Airport is connected to the convention centre. Atomium and Royal Palace of Brussels are notable landmarks, and travellers looking to shop may want to visit Woluwe Shopping Centre. Consider Forest National for a night out or Mini-Europe if you're travelling with kids.
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Popular Location

What's nearby

  • NATO Headquarters - 4 min drive
  • Brabantse Golf - 7 min drive
  • Cliniques Universitaires Saint-Luc - 9 min drive
  • Jubilee Park - 11 min drive
  • Woluwe Shopping Centre - 12 min drive

Getting around

  • Eurocontrol Tram Stop - 3 min drive
  • Zaventem Station - 15 min walk
  • Brussels Airport (BRU) - 7 min drive

Restaurants

  • Foodsquare — 1 min walk
  • Wurlitzer Bar — 1 min walk
  • Frituur Fritpleintje - 10 min walk
  • Lung Seng - 10 min walk
  • Palais Imperial - 11 min walk

About this property

Novotel Brussels Airport

Family-friendly hotel connected to the convention centre in Machelen with restaurant
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, 24-hour room service and a business centre. All 209 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find LCD TVs with satellite channels, and other amenities include minibars and separate baths and showers.
Novotel Brussels Airport offers 209 forms of accommodation with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • To-go breakfast available for a fee 6:00 AM–9:30 AM on weekdays and 6:00 AM–11:00 AM on weekends: EUR 12 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Arcade/games room
  • Fitness centre
  • Playground

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Spanish

Business services

  • Business centre
  • Computer station
  • Conference space (4358 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairwells
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

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Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: EUR 12 per person (approximately)
  • Self-parking fee: EUR 12 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Brussels Airport Novotel
Novotel Brussels Airport
Novotel Hotel Brussels Airport
Novotel Brussels Airport Hotel
Novotel Brussels Airport Hotel
Novotel Brussels Airport Machelen
Novotel Brussels Airport Hotel Machelen

Frequently asked questions

4.1
Very good
Rating 5 - Excellent. 352 out of 996 reviews
5 - Excellent 35%
Rating 4 - Good. 464 out of 996 reviews
4 - Good 47%
Rating 3 - Okay. 120 out of 996 reviews
3 - Okay 12%
Rating 2 - Poor. 41 out of 996 reviews
2 - Poor 4%
Rating 1 - Terrible. 19 out of 996 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.1/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities
Write a review

5/5 Excellent

Stayed 1 night in Mar 2021

3/5 Okay

Liked: Cleanliness
Very difficult to rate due to COVID-19. Amenities were closed and shuttle to airport not running. The hotel seemed clean and staff friendly enough. However, very disappointed I didn’t received the wake up call I had requested.
Stayed 1 night in Oct 2020

1/5 Terrible

Stayed 1 night in Mar 2020

5/5 Excellent

Stayed 2 nights in Mar 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful people, who works there, let you feel very comfortable
Stayed 1 night in Mar 2020