The location is not that far from the centre (Bruxelles is quite small), however the area is very unsafe and looks neglected. The view from the window of our room is frightening (picture attached). At first sight, the room looked nice and tidy but as we went into the bathroom we found hair in the bathtub as well as inside the bed. However this wasn’t the worst part. In fact, there was no duvet on the bed and since we are in February we called the reception asking to get one for the night. The receptionist was quite rude and started raising his voice, saying that we didn’t need one because we already had the white blanket and the heating and that he wasn’t even sure they had any extra covers in the hotel. Only when we insisted for long time he then said he was gonna “see what he could do”. He then came back a bit later with two covers that looked incredibly dusty with some old hair on it. Disgusting.
The only pro of this hotel is the breakfast - great range of options both savoury and sweet.