This hotel is very basic with minimal amenities. My room was so tiny the night-stand was crammed behind a dusty chair, and there was no bedside lamp. I had to push the tiny desk over to be able to fit my suitcase on the stand. There was a ration of one bath towel and one hand towel per day, however, the shower was the lovely open European kind, with no bathmat. When I asked for a bathmat or extra towel, staff argued with me. While I support not cleaning towels every day for ecological reasons, without a bath mat, the floor flooded and was slippery. Eventually, I received one extra handtowel to use as a bathmat. (It may have been because I have a habit of tipping housekeeping having once worked as such.) There were two plugs in the room, one behind the bed and one under the suitcase rack, so I had to climb under the furniture or push the bed aside to plug in my phone and laptop. There was no coffee maker, just a kettle which did not reach the outlet (see previous comment). There was no room safe; they were supposed to provide a safe at reception, but I was told they had no place to keep things. The breakfast was basic, the coffee quite good. I expected a small room but was hoping for European historical. Instead, the hotel was built with new-ish low-grade materials, in a bit of disrepair. There was no security, anyone could walk in and go upstairs. The location close to Louise metro made it easy to get around. I would not recommend this hotel.