Ratings based on 220 Verified Reviews

4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Auckland NZ

Classic small hotel right in the town centre.

Posted 07-Jul-2017
Very friendly and helpful staff. Good recommendations for activities and restaurants etc.
5 out of 5
Recommended
for Everyone
by A verified traveller

Love this little Inn!

Posted 03-Jul-2017
Pros: Charming, loved the secret view from my window. Fantastic location. Lovely champagne breakfast. Reasonable rates!
Beautiful small hotel, central location, tree lined street. Friendly and helpful staff.
5 out of 5
Recommended
for Everyone
by A verified traveller from Ottawa

Luxury hotel with high-end service near everything

Posted 03-Jun-2017
The Pand really know what luxury hotel means - from the finishings, to service, to the little extras like nightly turndown service and weather forecasts, this is the best hotel experience we have ever had. The free walking tour they provide is worth doing.!
3 out of 5
by A verified traveller

People shouldn't get carried away

Posted 08-May-2017
Pros: Welcome, cleanliness and location
Cons: Stop charging £200 a night for shoebox sized rooms
The hotel is good but it's certainly not as good as a number of reviews state. I wonder if the nature of Bruges and customers general feeling about the place clouds their judgement somewhat. The hotel room was clean, functional and well located but small, incredibly small. There was barely enough space for the bed never mind any relaxation space. The bathroom was even worse. The price was in my view very pricey considering alternatives in a similar price range. Caution advised
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Lovely small hotel right in centre of Bruges.

Posted 30-Apr-2017
Really positive. Great hotel in fantastic location. Everywhere is walking distance from the hotel. Great champagne breakfast in the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller from UK

Perfect for family gathering

Posted 29-Apr-2017
Pros: Gin and Tonics. My sister's suite!
Cons: See above
We stayed at The Pand as a family group of 6 and it was perfect as a base to explore Bruges. The Gin & Tonics were gorgeous and plentiful! My 80+ parents had a ground floor suite which was perfect for their needs and made a big difference to them. My sisters both had lovely rooms which were hard to fault. Suite 108 was particularly nice with large windows and a comfy sofa are where we sat and chatted. I stayed in Suite 109 and was a bit disappointed as it's dark and gloomy with low ceilings. I really wouldn't want to stay there again. Yes again, when you are a woman staying on your own you always seem to get given the duff room! To be honest I wish I had chosen a Charming room like my other sister which are smaller but really comfy and as the name says 'charming'! We had some slightly odd restaurant recommendations too. One night they sent us to a Pizza restaurant which was not quite what we had in mind. So do your restaurant research carefully. All in all, a lovely hotel with very helpful staff. A few niggles.
3 out of 5
by A verified traveller

Posted 26-Apr-2017
Average hotel. Stayed for 2 nights celebrating a birthday. Not even a card, but they did offer us to pay extra for room upgrade since they weren't full. No bar, no restaurant , no view. Definitely overpriced.
4 out of 5
Recommended
for Couples
by A verified traveller

Posted 26-Mar-2017 on Ebookers
Had excellent stay, would recommend this boutique hotel highly
5 out of 5
Recommended
for Everyone
by A verified traveller from new york

Perfect Bruges

Posted 26-Mar-2017 on CheapTickets
The heart of Bruges in location and style. Elegant and comfortable, ir is delightful to stroll in and out to all of Bruges attractions. Cozy reading room, a bar and sitting area are inviting. Very modern baths and stylish bedrooms in traditional decor. A perfect week-end escape.
1 out of 5
by A verified traveller

This traveller left a rating score only Posted 26-Feb-2017 on Hotels