Ratings based on 311 Verified Reviews

4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
for Everyone
by A verified traveller from Kuwait

An amazing hotel in the heart of old Brugge

Posted 23-Jun-2017
Pros: The service is amazing and upon check out they even gave me a bottle of water as it was very hot outside - very considerate
Location: The hotel is central and is within walking distance from shopping, cafes, museums, resturants and other attractions.
The hotel has gone beyond any other hotel in providing more than the basics as part of their rooms - they had an ipad, bose system speaker, latest LED TV, a fruit platter, spa collection soaps, a very comfortable bed... and most importantly the room was so well insulated that you could not hear any noises or disturbances.
Comment from Hotel Management
27-Jun-2017 by Vincent Labrosse, Hotel Management
Thank you for your positive review! We feel delighted to read that you had a memorable stay! We cannot wait to welcome you back with us in the heart of Bruges!
5 out of 5
for Everyone
by A verified traveller from Fredericksburg Virginia

What a great Hotel

Posted 05-May-2017
Pros: It was the little things, looking out for your comfort. Very convenient to touring Bruges. Also as we were driving they had parking for 36 a night.
Cons: none
Location: right near the main part of Bruges, able to walk everywhere, churches, museums
What a great Hotel, You get five star treatment here, I will have to come up with a reason to travel there just so I can stay again!!! I would give this place 15 stars if I could.
5 out of 5
for Everyone
by A verified traveller

Posted 18-Apr-2017
This was a really great hotel and the staff were incredible. Highly recommended.
5 out of 5
for Everyone
by A verified traveller from New Zealand

3 nights in Bruges

Posted 24-Mar-2017 on Wotif
I was really lucky to have found this hotel, enjoyed every moment of it! The staffs are polite and helpful, loved the chocolate night cap - warm touch indeed. Had buffet breakfast on my last morning and it was amazing! I would recommend it to all my friends and family. My parents are already planning to come here for a visit too!
5 out of 5
for Couples
by A verified traveller from England

Perfect hotel

Posted 22-Mar-2017
Pros: Everything
Cons: Nothing
Location: Perfect location for everything
Easy access to most things....perfect hotel and owners...many nice touches
5 out of 5
by Chris

This traveller left a rating score only Posted 21-Mar-2017 on Hotels
5 out of 5
for Everyone
by A verified traveller from Denver CO

Everything was perfect

Posted 13-Mar-2017
It was so friendly, so clean and beautiful. The perfect location of you want to know Brugge.
5 out of 5
by Patrick

Great location wonderful staff

Posted 07-Mar-2017 on Hotels
Amazing customer service form the moment we arrived to the moment we left. Nothing was too much trouble - booking restaurants, taxis, etc. warm and welcoming with everything one could need they even found me a plug converter
5 out of 5
for Everyone
by A verified traveller from Leicester, UK

Great stay, close to attractions

Posted 10-Feb-2017
Pros: cleanliness, decor
Location: Most attractions (market square) is just around the corner which then leads on to all others.
Great hotel, just around the corner from all the main attractions, yet on a quiet street. Restaurant was great and friendly staff.
5 out of 5
by Aaron

Top choice for a Brugge hotel

Posted 07-Feb-2017 on Hotels
Outstanding location near everything in Brugge you would want to do or see. Very welcoming and friendly staff, the room is very nice, well decorated with good amenities. Window soundproofing works good to. They Let us check out two hours late with no extra charges the day we left.