Ratings based on 574 Verified Reviews

4.6 out of 5
91% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Bath

Lovely hotel in a great location!

Posted 14-Feb-2017
Four poster bed & view of canal really topped things off! We had a lovely few days in this delightful hotel. Great staff, we'd stay again, Emily & Justin Sleath
5out of 5
Recommended
for Couples
by A verified traveller from Ireland

Hotel in beautiful area of Bruges

Posted 24-Jan-2017
Pros: See above.
Cons: A clock in the room and two bottles of water is needed (for kettle too) - The Bruges tap water is undrinkable due to the lead pipes.
Location: Everything is nearby. Wonderful.
The hotel set near centre of Bruges opposite the canal. Walkable from the train station. The interior of the hotel is beautifully decorated in a old worldly style with roaring fires in the lounge and in quite room. We had wooden flooring in our bedrooms (a most for hotel hygiene), good styled rooms with a nice rug. Staff attentive. Red wine at the right temperature, breathed and not measured (not small). We all felt as soon as we walked into the hotel 'we have arrived in Bruges and it is going to be wonderful'.
5out of 5
Recommended
for Everyone
by A verified traveller

Excellent hotel close to canals and centre

Posted 10-Dec-2016
Pros: Staff were excellent, very helpful and knowledgeable, recommended three excellent restaurants
Good stay at hotel within walking distance of all sights yet very quiet situation
5out of 5
Recommended
for Everyone
by A verified traveller from west sussex

Stylish hotel in a great location

Posted 27-Nov-2016
Pros: The decor, the staff, the comfortable bed, the location and view from the window.....everything
Cons: Can't think of anything
Location: Shops and restaurants close by. A pretty 15mins walk from the station
We were fortunate to be upgraded to a canal view room with 4 poster bed, so our stay was off to a good start! The hotel is in a super convenient location a few minutes from Grotes Markt with many restaurants and shops close by. The hotel is stylish and impeccably clean and the staff so helpful and friendly. Can't fault it!
5out of 5
Recommended
for Everyone
by A verified traveller

Beautiful Hotel

Posted 08-Nov-2016
A beautiful well maintained hotel, very attentive staff
5out of 5
Recommended
for Everyone
by A verified traveller from Cedar Hill, TX

A lovely hotel.

Posted 31-Oct-2016
Stayed 3 nights and enjoyed every minute. Had a canal view room with an amazing view. The hotel is filled with beautiful antiques. Can't wait to return!
5out of 5
Recommended
for Everyone
by A verified traveller from Brujas

Excelente

Posted 16-Oct-2016
Muy bien ubicado, excelente atención, la habitación maravillosa y la vista desde la habitación, inigualable.
5out of 5
by A verified traveller

Elegsnt, historic hotel

Posted 13-Oct-2016 on Hotels
Elegant, historic, perfect location and courteous and knowledgabke staff. Perfection!
5out of 5
by A verified traveller

Great hotel - very friendly & helpful staff

Posted 11-Oct-2016 on Hotels
Excellent customer service great hotel
4out of 5
by A verified traveller

Très bel établissement

Posted 10-Oct-2016 on Hotels
Dommage Déçus que la prestation piscine\spa ou sauna ne soit pas incluse dans le prix de la chambre C'est la première fois que l'on voit l'accès piscine ou Spa payant alors que nous fréquentons de nombreux hôtels 4/5* et palaces