Ratings based on 562 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
91% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from west sussex

Stylish hotel in a great location

Posted 27-Nov-2016
Pros: The decor, the staff, the comfortable bed, the location and view from the window.....everything
Cons: Can't think of anything
Location: Shops and restaurants close by. A pretty 15mins walk from the station
We were fortunate to be upgraded to a canal view room with 4 poster bed, so our stay was off to a good start! The hotel is in a super convenient location a few minutes from Grotes Markt with many restaurants and shops close by. The hotel is stylish and impeccably clean and the staff so helpful and friendly. Can't fault it!
5out of 5
by A verified traveller

Beautiful Hotel

Posted 08-Nov-2016
A beautiful well maintained hotel, very attentive staff
5out of 5
by A verified traveller from Cedar Hill, TX

A lovely hotel.

Posted 31-Oct-2016
Stayed 3 nights and enjoyed every minute. Had a canal view room with an amazing view. The hotel is filled with beautiful antiques. Can't wait to return!
5out of 5
by A verified traveller from Brujas


Posted 16-Oct-2016
Muy bien ubicado, excelente atención, la habitación maravillosa y la vista desde la habitación, inigualable.
5out of 5
by A verified traveller

Fab hotel

Posted 06-Oct-2016
Pros: Everything
Cons: Nothing!
Location: So close to everything
Fab hotel Great location Great staff Room so good! Highly recommended
5out of 5
by A verified traveller from Chino Hills, CA

Great location, outstanding staff

Posted 19-Sep-2016
Pros: staff was enthusiastic to help, and we used them multiple times for dining and sightseeing recommendations.
Location: In the central city, so walking distance to everything.
Great location in the central part of town, next to a canal. Excellent facility with very helpful staff.
4out of 5
by A verified traveller

Posted 11-Sep-2016
Pros: The beds and the linen.
Cons: The price of the breakfast.
Location: On the canal. Take the local boat trip.
Was given a room in the attic, although very comfortable a little claustrophobic, staff excellent Bed so comfortable. Breakfast expensive 25 euros.
5out of 5
by A verified traveller from New York

A beautiful gem with major conveniences

Posted 22-Aug-2016
This patrician mansion makes for a stunner of a hotel, but what I loved most was the small touches. We had a nice welcome drink in the bar overlooking the canal; the hotel room was surprisingly spacious with plugs in all the right places for iPhones/ipads. The breakfast buffet had lots of good choice in the fruit department (and chocolate)! Parking was super convenient (if not cheap @ 30 euros). But in the end, location wins the day with this spot.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 21-Aug-2016 on Hotels
3out of 5
by Hans I. from Uvelse

Dårligt værelse

Posted 13-Aug-2016 on Hotels
Vi har været i Brugge før og er altid glad for at være der, bare ikke på dette hotel, det eneste der var 4* værd var morgenmaden