Ratings based on 110 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveller from London

Quiet location close to the main square

Posted 15-Dec-2015
Location: Around the corner by the canal is Jan van Eyck, only open for lunch but very reasonable and tasty! Next door is Bistro de Schilder, also very good!
A lovely little hotel, very close to the main square, with a few excellent restaurants at the end of the street. The room was warm and cozy, and the staff were very friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveller

Small comfortable hotel

Posted 02-Dec-2015
Location: There is much to do and see in Brugge. The centre is just a short walk from the hotel.
The staff were extremely helpful and informative. The bedroom and bathroom were clean and the bed was comfortable. Breakfast was available in the morning. It is situated near the centre but in a quiet road.
1 out of 5
by A verified traveller from roma

scortesia e sciacallaggio

Posted 24-Nov-2015
Cons: il rapporto con i clienti
dovevamo partire con la famiglia il 22novembre 2015,all'indomani dell'annuncio di allerta massima a Bruxelles, abbiamo prontamente scritto all'hotel i quali ci hanno risposto che a Bruges "non c'è niente" . Alla nostra risposta "scusate ma avete presente cosa sta succedendo a bruxelles? noi per arrivare a bruges atterriamo a bruxelles e dobbiamo prendere il treno sconsigliatissimo dalle autorità,non ce la sentiamo di intraprendere questo viaggio, comprendiamo che ciò possa portare un danno economico anche a voi, magari invece di un rimborso spostiamo la data " NON CI HANNO NEMMENO RISPOSTO. troviamo questo comportamento insieme al fatto che è loro abitudine PRELEVARE IMMEDIATAMENTE L'IMPORTO DELLA TASSA DI SOGGIORNO SENZA NESSUNA AUTORIZZAZIONE alla stregua dello sciacallaggio. sconsigliamo vivamente questa struttura.
4 out of 5
Recommended
for Couples
by A verified traveller from Liverpool

Excellent location, staff extremely polite.

Posted 17-Nov-2015
Pros: Very clean and well maintained, staff polite and helpful, excellent location.
Cons: More choice for breakfast, tea and coffee facilities in room. There was some mould on window coverings but nothing serious.
Location: Choco-Museum & Bier Museum for samples of the local creations, Delaney's for drinks in the evening. Plenty of shops to explore and a must do boat ride
Thank you for a very comfortable and relaxing stay. Managed to make it there just before 8pm for check-in and was welcomed by some of the most polite and welcoming staff I've met. Room was clean and tidy on arrival and the bathroom was perfect as it came with a deep bath was a good size overall. Breakfast was nice and the room itself very clean. Everything was within walking distance and perfect for the Choco-Museum as it's just up the road. Plenty of restaurants nearby and a couple of bars. No issues with other guests so no problems getting to sleep at night.
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Superb location

Posted 03-Nov-2015
Pros: Location and helpfulness of staff.
Cons: Instructions about the hotel should be printed black on white.
Location: All restaurants and museums are very close.
Lovely hotel just 5 minutes from main market square. Very convenient for getting to all sights on foot.
5 out of 5
Recommended
for Families
by Andrew from London

Great hotel for the price.

Posted 01-Nov-2015 on Hotels
Really excellent hotel. Very helpful staff for whom nothing was too much trouble. Lovely room and fantastic location for the price. So close to the market and lots of great restaurants.
5 out of 5
Recommended
for Couples
by Mario from Montréal

Parfait.

Posted 28-Oct-2015 on Hotels
Excellent séjour. Hotel très calme et bien situé au centre historique de Bruges. Très propre. Service très courtois. Petit déjeuner complet et appétissant.
4 out of 5
Recommended
for Everyone
by A verified traveller

Gemütliches Hotel im Stadtcentrum

Posted 26-Oct-2015
Pros: Sehr zuvorkommendes Personal, stets um den Gast bemüht. Gemütliche Zimmer, ruhige Lage, gutes Frühstücksbuffet
Cons: Matratzen etwas hart (aber jeder liegt anders)
Location: Direkt in der Altstadt gelegen. Alles fußläufig erreichbar
Perfektes Hotel für Städtereise nach Brügge Parkhaus in der Nähe (in Brügge sehr wichtig)
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Oct-2015
Hotel staff were excellent from start to finish and hotel was brilliant
5 out of 5
Recommended
for Couples
by Nadine from Ripon

Lovely Biskajer

Posted 09-Oct-2015 on Hotels
Lovely hotel well situated for walking to the square. Delicious continental breakfast with lots of items to choose from. Very helpful on reception, able to leave our luggage until check in and after check out and then called a taxi for us to take us back to the coach point for the ferry which only cost 8 Euro. Only way it could be improved would be tea/coffee facilities in the room. Would recommend and return anytime.