Ratings based on 102 Verified Reviews

4.6 out of 5
91% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by Jade

Perfect stay at the sweetest hotel

Posted 26-Mar-2017 on Hotels
Perfect stay at the cutest hotel. Veronique was the perfect host & the location couldn't be better - on one of the little streets coming off the main market square. There was a lovely buffet breakfast with fresh juice in a pretty dining room. The bedrooms were immaculate and comfortable. Whilst there was no milk next to the kettle, Veronique gladly brought me some from the kitchen when I wanted a cup of tea. We also rented a parking space which was really useful but there was also a multi story car park next to the hotels garages if required. I would definitely recommend this hotel to friends & family and will be returning again.
Comment from Hotel Management
28-Mar-2017 by Veronique, Hotel Management
Madam, Thank you very much for this wonderful review. We thank you for the honest feedback and having taken the time to do so. and ... We would love to welcome you again for another wonderful stay! Kind regards Veronique Reception Hotel Alegria ***
5 out of 5
by A verified traveller

Perfectly located and well run.

Posted 14-Nov-2016 on Hotels
Hotel Algeria is hosted by a lovely woman who went out of her way to assist us. She was very welcoming and gave us some great advice on local restaurants, bars and areas of interest. The room was very spacious, characterful and very clean. Breakfast was delightful and I was in love with the hot chocolate! Perfectly located within a 60 second walk of the markt and 2 mins from the Chocolate Shop Road! The only thing that could have improved the hotel would be to have luxury toiletries and possibly bathrobes.
5 out of 5
by A verified traveller

Super friendly staff and a great place to stay.

Posted 07-Nov-2016 on Hotels
The location was great, but parking was a challenge. There is a garage around the corner, and we were lucky to get a place. We arrived later on a Saturday, so people were leaving the area. The hotel manager walked down to the garage and spoke with the garage attendant on our behalf. Just keep that in mind because parking can be a challenge. Our room faced the street so there was a little traffic and people noise during the night. It did not keep us awake! The location is great as it was well within walking distance from it all. The hotel was wonderful and the woman who checked us in was the daughter of the owner. So super friendly and spoke perfect English. She was great and would recommend this hotel to everyone.
Comment from Hotel Management
09-Mar-2017 by General Manager, Hotel Management
Sir, Thank you very much for having taken the time to write this wonderful review. Really appreciate it. A big thank you Family De Muynck Hotel Alegria *** Bruges www.alegria-hotel.com
5 out of 5
by A verified traveller

Fantastic hotel with a warn welcome

Posted 07-Oct-2016 on Hotels
This hotel was fab, underground car part next to it, located right in the centre, the owner was so friendly and helpful with what attractions to see and do, modern rooms. Definitely coming back here to stay.
3 out of 5
by A verified traveller

Posted 09-Sep-2016 on Hotels
Hotel is clean and centrally located. However I felt I was staying in a dorm instead of a paying guest in a hotel. We received so much instruction from the owner. She talked too much without considering that we traveled far and just wanted to go to our room and rest.
Comment from Hotel Management
16-Sep-2016 by General Manager, Hotel Management
Dear guests Thank you for your ranking dough we regret it is anonymous !?.as for us impossible to check. I'm afraid our small 3 star hotel created with the help of an interior designer.!? offering breakfast in the garden a lift even a hotel garage beautiful decorated rooms does not suite the description of Hotel Alegria *** ? As for check in. It is true we offer information breakfast check out etc If guests look for info ( by asking things ) about Brugge we offer a map and even a reduction card on all private activities and private musea there again info is offered If guests are tired and ask us to postpone the information we do without hesitation. Some guests do not even need info as they have been in Brugge before We regret nothing was told to us at check in. Something we really regret But I promise I wil do my best not to talk to quickly in the future Best regards Reception Hotel Alegria *** Family De Muynck Hotel Alegria ***
1 out of 5
by A verified traveller

Too much mosquitoes

Posted 09-Sep-2016 on Hotels
Too much mosquitoes. I always travel EU but first time that I encounter that there's no AC on 3 star hotel. Veronique could have been a little friendlier.
Comment from Hotel Management
16-Sep-2016 by General Manager, Hotel Management
I'm afraid that 80% of all 3 star hotels in Brugge have no AC ,( as needed only max 8 days in a year ) 4 star hotels have the EU norm to follow and have AC standard. Kindly note we have a temperate climate being close to the sea. No big heat peaks or extreem cold. So it is not really necessary Bruges is surrounded by water ( the wonderful reitjes or canals where medieval houses stand in the water trough it's beauty called the Venice of the North ) Sometimes we have a short period on which all hotels provide vans pomades sticks plugs for guests to protect from mosquitos dough not all are sensible..The wonderful side about the warmth is that having this in september walks and terraces are the most wonderful thing to do ! As soon fall will be there We really regret and hope that the offered info will clear up all misunderstanding as I assure you madam if guests prefer discreet or distant we are discreet or at distance . if guests are looking for contact we offer contact sometimes it is not easy to find out what guests want but I assure you we will keep on trying ..as we are Hotel Alegria ***
5 out of 5
by Mads

This traveller left a rating score only Posted 06-Jul-2016 on Hotels
5 out of 5
by Janet from Redondo Beach, CA

Wonderful hotel in a perfect central location.

Posted 29-Mar-2016 on Hotels
This was a great place to stay in beautiful Bruges! The room was clean and nicely decorated. The hotel management was very helpful, the breakfast was good, and the location was perfect! Bruges is an enchanting picturesque city, and this hotel was right in the middle of it all.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in centre of town.

Posted 13-Feb-2016
Very close to sites & amenities. Breakfast a little limited- would be good to include other protein such as eggs and perhaps until 10.30- fresh juice is a nice touch though! Room very clean and bed very comfortable, although walls a little thin so you can hear everything in adjoining rooms!
5 out of 5
by mark from Chichester

first class hotel

Posted 02-Dec-2015 on Hotels
We had a great stay brugge, and the hotel was first class, lovely room's with great service, would recommend this hotel to anyone