Ratings based on 442 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
80% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by Laetitia from Fonteany-aux-roses

Posted 05-Jan-2016 on Hotels
De façon générale l’hôtel aurait besoin d'un sérieux rafraichissement (état de l’ascenseur, cage d'escalier, état des mûrs etc ...). De plus, nous sommes certes en centre ville, l’hôtel est très bien situé, mais le minimum requis pour le niveau affiché de cet hôtel n'est pas atteint : la literie est déplorable, et il est arrivé que notre chambre ne soit quasiment pas faite ce qui nous a beaucoup surpris (le drap avait juste été remis grossièrement sur notre lit ; des choses à jeter étaient restées dans la salle de bain)
3 out of 5
by A verified traveller

Albergo senza pretese in ottima posizione.

Posted 03-Jan-2016
Pros: La colazione continentale ricca e buona.
Cons: La Hall e il rifacimento dei letti.
Location: Centrale, comodo per tutte le attrazioni soprattutto il Belfort-prima che arrivi la massa di turisti-, zona shopping e brasserie.
L'accoglienza è cortese, ma la prima impressione è pessima perchè nella Hall non c'è nemmeno il posto per le valigie. Poichè a conduzione familiare non è possibile utilizzare l'ascensore dopo le 23.00 e inoltre l'albergo chiude alle 20.00!!! per cui si può accedere solo da una porta secondaria di servizio. La camera spaziosa. In tre avevamo una camera e mezza. Avevo letto che c'era wifi in tutte le camere. All'arrivo mi hanno detto che c'era solo nella hall. Invece, poi, riuscivo a collegarmi anche dalla camera.
3 out of 5
by Mary from Möhringen

Great location!

Posted 02-Jan-2016 on Hotels
Excellent location which is just steps away from everything in Bruges. The hotel is old and needs lots of updates. The shower is pretty much impossible to use because of how narrow the tub is and the shower door needs to be replaced. My hairdryer that was attached to the wall had no hair guard on it and then it caught on fire. Had to get a non-attached one from the front desk. Mold and mildew in the shower was horrible! The beds is less than desirable, and breakfast is basic, but good. We would return to this hotel if updates are ever made. Little things here and there would make this an excellent hotel!
4 out of 5
by A verified traveller from Deutschland

Posted 23-Dec-2015
Pros: Lage und Zimmerkomfort, freundliches Personal
Cons: Angaben zu WLAN und Fahrstuhl aktualisieren
Location: Mitten in der Altstadt, alle Sehenswürdigkeiten sowie Gastronomie (ggf. werden am Wochenende Ohrstöpsel benötigt).
+ Mitten in der Altstadt, alles in weniger als 10min zu Fuß zu erreichen + sehr freundliches Personal + zwar nicht der angekündigte Wasserkocher auf dem Zimmer, dafür aber Kühlschrank, Badewanne und Balkon + sehr gutes Frühstück, das auch 10min vor Ausgabeschluss noch aufgefüllt wurde, wenn Bedarf bestand -WLAN entgegenlautend der Angaben bei Expedia nur in Lobby/frühstücksraum
4 out of 5
by David from Meath

Posted 15-Dec-2015 on Hotels
We were looking for a quick reasonably priced location for a short stay. The Hans Memling was perfect for our needs. It was clean and comfortable and that's what was needed.
5 out of 5
by Michael from Great Yarmouth

Posted 09-Dec-2015 on Hotels
Very close to everything , friendly helpful staff , good value.
4 out of 5
by leonard

This traveller left a rating score only Posted 03-Dec-2015 on Hotels
5 out of 5
by A verified traveller from Houston, TX

Close to all the action in Brugges

Posted 29-Nov-2015
Pros: The view out of our third story room was amazing! Location of the hotel is perfect.
Cons: Wifi access throughout the hotel would be a huge amenity to add!
Location: Main Belfrey tower, Grand Market, multiple churches and shopping squares/streets. Literally in the heart of Brugge.
The hotel lobby staff was incredibly friendly and helpful! This hotel is past it's prime as far as amenities and appearance go, but that seems to be part of the charm in Belgium (and Brugges!) Hotel is only a block or two from the main Belfrie tower and Grand Market.
5 out of 5
by A verified traveller from 日本

Posted 29-Nov-2015
Pros: スタッフの対応
Cons: 窓が壊れていたようで風が吹くとがたがたとうるさかった。
広場かすぐのホテルです。 スタッフの方はみな笑顔で感じがよく、英語が得意でない私への対応もいやな顔ひとつせずとてもきもちよくすごせました。 エレベーターもあるので大きな荷物でも安心だと思います。 お風呂場も広々としていました。
5 out of 5
by suet ying from Hong kong

Posted 27-Nov-2015 on Hotels
Great location,super nice breakfast,the staffs are helpful