Ratings based on 375 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
81% of guests recommend
3.9 Room cleanliness
4.3 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveller from england

Hotel on the canal

Posted 16-Apr-2016
Pros: The view from the window and the situation
Cons: Updating the facilities
Location: Convenient location for the centre of Bruges
The hotel's situation overlooking the canal was excellent but it was difficult to get to by car. There was no place to stop and unload. Parking was in the public underground car park. There are no coffee/tea making facilities in the rooms or anyway to get a late night hot drink. The breakfast was ok and the coffee freshly made.
5 out of 5
by A verified traveller

Nice hotel in great location

Posted 27-Mar-2016
Pros: The staff and location.
Location: Lots of nice restaurants and fun walking tour.
We had a very nice stay. Friendly staff and room with a great view.
5 out of 5
by A verified traveller from morpeth

Excellent location and friendly staff.

Posted 13-Mar-2016
Pros: Ambience, location and staff
Hotel is in a great location for central Bruges. It retains many period features and breakfast in the canal side dining room was spectacular setting. Room was small but all facilities were excellent.
3 out of 5
by A verified traveller

In die Jahre gekommenes Hotel

Posted 08-Feb-2016
Preis- Leistungsverhältnis stimmt nicht. Frühstück bescheiden
3 out of 5
by A verified traveller from SP

Restaurante que hospeda

Posted 08-Jan-2016
Otimo hotel mas acho que o business deles é mais o restaurante do que o hotel. e todas as vezes em que pedia algo nunca tinha ninguém na recepção. enfim como restaurante é um bom hotel. Café excelente e acomodações boas. Otima localização
4 out of 5
by A verified traveller

Lots of quirks and character

Posted 01-Jan-2016 on Hotels
We like places with character and this hotel had lots - we had a small attic room with painted furniture and a view of the canal, rather an uncomfortable thin mattress and annoying sheet/blanket combo. The bathroom was nice, quite modern and there was lots of very hot water. There was a big hole in one of our towels when we arrived! The hotel itself is rather like a museum - in a good way - old photos and paintings and a lovely dining room looking directly over the canal, with beautiful murals. However, I'm still shocked at being charged 6 euros for a small bottle of water which I asked for when we found ourselves without on our first night there. The cleaner was lovely and did a great job. The other staff varied from helpful to odd to rude. Great location, absolutely central and lovely building.
4 out of 5
by Rolf from Borås

Posted 29-Dec-2015 on Hotels
Hotellet låg verkligen centralt med gångavstånd till allt. Man kan inte nå hotellet med bil så man får parkera en bit bort. Hotellet är charmigt men slitet, luktar "gammalt". Mycket hjälpsam personal
4 out of 5
by James

This traveller left a rating score only Posted 23-Dec-2015 on Hotels
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 19-Dec-2015 on Hotels
5 out of 5
by Jean paul from Paris

Bonheur à Bruges

Posted 18-Dec-2015 on Hotels
Privé!