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Reviews of The Chepstow Inn

3.5 out of 5
The Chepstow Inn
#2 Concession Road 6, Brockton, ON

Reviews

9.8

Exceptional

Rating 10 - Excellent. 65 out of 77 reviews" "
Rating 8 - Good. 11 out of 77 reviews" "
Rating 6 - Okay. 0 out of 77 reviews" "
Rating 4 - Poor. 1 out of 77 reviews" "
Rating 2 - Terrible. 0 out of 77 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Innkeeper on 6 Nov 2023
Thank you Anna. I hope to see you both again. Happy Anniversary! I hope you enjoyed Bayfield. All the best, Kym

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hospitality from Kym. Breakfasts were a real treat. Great location to visit small town Ontario .
Stayed 4 nights in Oct 2023
Response from Innkeeper on 15 Oct 2023
Thank you very much Sue. I do hope to see you and Elmars again. Safe travels, Kym

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Kym is a fabulous host. Knowledgeable about the area The rooms are a fantastic size and impeccably adorned. The rooms are a retreat that leave you feeling indulged. Breakfast is creative and features offerings from local suppliers. Can't wait to return.
Stayed 1 night in Aug 2023
Response from Innkeeper on 27 Aug 2023
Thank you very much Kathleen and David! It's always wonderful when guests return. I look forward to your next stay. All the best, Kym

10/10 Excellent

Janet, Maple

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Innkeeper on 23 Aug 2023
Thank you for your kind review. It was lovely to spend time with you and John. I hope to see you again!

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kim was an outstanding host, whose hospitality was above and beyond! Breakfast was also exceptional. Can’t wait to come back!
Stayed 2 nights in Jul 2023
Response from Innkeeper on 31 Jul 2023
Thank you very much Karen. I look forward to your return too! Enjoy your day, Kym

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023
Response from Innkeeper on 25 Jul 2023
Thank you very much for your kind review. I certainly hope you can make it back one day! It was lovely to meet you both, Kym

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect in all ways. Quite lovely.
Stayed 2 nights in Jul 2023
Response from Innkeeper on 19 Jul 2023
Thank you so much for your kind review. It was lovely to get to know you and Kevin. I hope to see you again, Kym

8/10 Good

Murray

Stayed 1 night in Jun 2023
Response from Innkeeper on 9 Jul 2023
Thank you for your review. How could I have improved your stay?, Kym

10/10 Excellent

SCOTT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Innkeeper on 6 Jun 2023
Thanks very much. It was lovely spending time with you and Barb and the other couple from Michigan. Hope to see you again, Kym

10/10 Excellent

ALEXANDER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great Inn of the past.
Our time there was very enjoyable and Kim was a very nice person. The Inn was a vintage hotel of the past and decorated in accordance with the era it was built in.
Stayed 1 night in Sep 2022
Response from Innkeeper on 12 Nov 2022
Thank you for your review. I hope to see you again.

10/10 Excellent

Kelly

Stayed 1 night in Aug 2022

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2022
Response from Innkeeper on 23 Aug 2022
Thank you for your review. I hope to see you both again.

10/10 Excellent

Vanessa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Definitely would recommend!! Delicious breakfasts!
Stayed 2 nights in Aug 2022
Response from Innkeeper on 18 Aug 2022
Thanks Vanessa! Hope to see you both again, Kym

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing and quaint. Love the rocking chairs.
Stayed 2 nights in Jul 2022
Response from Innkeeper on 25 Jul 2022
Thanks Francois. Next time we'll hunt for the hidden treasure!

10/10 Excellent

Pat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very homey feeling served with a fantastic breakfast. My grandson is asking when he can go again. Chepstow is his favourite village.
Stayed 1 night in Jul 2022
Response from Innkeeper on 23 Jul 2022
Awe, thanks Pat. I just saw this review! Much appreciated! I look forward to your next visit.

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Worth a try, no disappointment
a great place to say, comfortable, friendly, great breakfast with good coffee.
Stayed 1 night in May 2022
Response from Innkeeper on 17 May 2022
Thank you very much. I do hope to see you both again.

8/10 Good

Chris

Business traveller
Liked: Cleanliness
Stayed 3 nights in Nov 2021

10/10 Excellent

Scott

Stayed 1 night in Sep 2021

10/10 Excellent

Tracy

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Innkeeper on 16 Sept 2021
Thank you very much for your review, it is greatly appreciated. Also, thanks for understanding my early departure this morning to attend a funeral. Hope to see you both again, Kym

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little piece of heaven in Chepstow..
Absolutely wonderfully experience. Beautiful room, very friendly. Can’t wait to return. Kim the owner is the best host.
Stayed 1 night in Aug 2021
Response from Innkeeper on 31 Aug 2021
Awe thanks Michelle. It was great spending time with you. I look forward to your return! Kym

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming old in. Beautiful property and staff. Great breakfast! We had a room at the front on the street but it was super quiet. The town is not busy. The owner is knowledgable about the local history of the area.
Stayed 1 night in Aug 2021
Response from Innkeeper on 25 Aug 2021
Thank you very much. I do hope you and Debbie are able to return some day and then Debbie can really enjoy the library!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place has character, the host is great and friendly, the breakfasts are delicious! I highly recommend this place!
Stayed 2 nights in Aug 2021
Response from Innkeeper on 20 Aug 2021
Thank you very much. Your review is greatly appreciated.

10/10 Excellent

cindy

Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first Bed& Breakfast and we loved it! Chepstow Inn provides a very homey vibe and the owner is lovely. It is a great spot if you are looking to explore Northern Ontario and within driving distance of Tobermory, Sauble beach, and other touristy locations.
Stayed 2 nights in Aug 2021
Response from Innkeeper on 10 Aug 2021
Thank you so much for your kind review. I do hope you return some day. Many thanks, Kym

10/10 Excellent

Natalie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kim was amazing from the moment we booked, being super helpful and accommodating to food allergies. The rooms were a good size, with space to move about the room. The beds were very soft and comfy. Overall we really enjoyed our stay and would def stay here again.
Stayed 1 night in Aug 2021
Response from Innkeeper on 10 Aug 2021
Thank you so much for your wonderful review. I hope you and Aaron return soon. Safe travels, Kym

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Chepstow Inn is a historic building that has been skillfully restored to work as a bed and breakfast by its current owner.
Stayed 3 nights in Jul 2021
Response from Innkeeper on 8 Aug 2021
Thank you for your review. Much appreciated. Hope to see you again, Kym

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Jul 2021
Response from Innkeeper on 16 Sept 2021
Thank you very much for your review, it is greatly appreciated. Hope to see you again, Kym

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the cleanliness, the size of the rear yard, the unique decor, socializing with some of the other guests in the formal dining room at breakfast and at the firepit in the evening. I also enjoyed the unique and tasteful decor, and learning a little about the history of the property.
Stayed 1 night in Jul 2021
Response from Innkeeper on 1 Aug 2021
Thank you for staying at the Chepstow Inn, Hope to see you again.

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2021
Response from Innkeeper on 26 Jul 2021
Thank you very much, please come again.

10/10 Excellent

LMorrison, Peterborough

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unique decor in bottom units, including an incredible washroom. Extremely clean and friendly and helpful hostess. It felt like home.
Stayed 1 night in Aug 2020
Response from Innkeeper on 31 Aug 2020
Thank you very much Laurel. It was lovely to meet you and John. Hopefully, you will return one day. Safe travels, Kym

10/10 Excellent

JENNIFER

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Inn is very clean and comfortable. We thoroughly enjoyed our time at the Inn and spending some time getting to know our friendly host Kym. It was fun to learn the history of the Inn as we have friends that use to frequent the tavern in the 70’s. We will visit again
Stayed 1 night in Aug 2020
Response from Innkeeper on 31 Aug 2020
Thanks Jenn. It was great to spend time with you and Kim. My friend, Barb and I enjoyed comparing our lives. Hope to see you both again soon! Safe travels, Kym

10/10 Excellent

BrianandAgnes, Fenelon Falls Ontario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I really enjoyed our stay in this lovely old inn. Our room was large, comfy and clean and was located in the "basement" which was nicely finished. We had to share a bathroom and oddly, when we wanted to make a quick visit to it at 5:00 AM, a man was showering in it. What were the odds? :) The breakfast was a tasty quiche with sweetbreads and fresh fruit. The hostess Kym was friendly and enjoys a good chat. Her warmth made our stay all the more special.
Stayed 1 night in Aug 2020
Response from Innkeeper on 25 Aug 2020
Thank you Brian. I hope to see you both again. Safe travels, Kym

10/10 Excellent

CindyRees, Cambridge, On

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent host! We had a great room and enjoyed sitting outside on the deck. Will be going back again! Thanks.
Stayed 1 night in Aug 2020
Response from Innkeeper on 13 Aug 2020
Thanks Cindy. I look forward to seeng you and Gary again!, Kym

10/10 Excellent

LarryandLeisa, Sudbury, Ontario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique Victorian style home. The suite was beautifully decorated and super comfortable. Kim is an excellent host. We had a wonderful stay.
Stayed 1 night in Aug 2020
Response from Innkeeper on 3 Aug 2020
Thank you very much. I do hope you visit again!

10/10 Excellent

DeanHoltz, Sarnia, ON

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kym was an excellent and friendly host. The Inn was beautiful inside and out and she was passionate to share the history of the Inn. We would definitely recommend this place!
Stayed 2 nights in Jul 2020
Response from Innkeeper on 3 Aug 2020
Thanks Dean, much appreciated. Hope to see you both again soon! Kym

10/10 Excellent

James Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs all the way up!
Wonderful Inn, lovely service. Will definitely return when back in the area
Stayed 1 night in Jun 2020
Response from Innkeeper on 2 Jun 2020
Thank you Eric. It was lovely to get to know you. Hope you had a "safe" day! I look forward to your next visit, Kym

10/10 Excellent

Dean, Midland Ontario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The history of the place, and the interior design recogizing the history.
Stayed 1 night in Feb 2020
Response from Innkeeper on 21 Feb 2020
Thanks Dean! Hope to see you and Sherry again.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning heritage property that has been lovingly restored. Every room has updated amenities and is decorated with luxurious fabrics and decor. Host was very friendly and attentive and clearly is committed to making your stay very comfortable.
Stayed 3 nights in Nov 2019
Response from Innkeeper on 21 Nov 2019
Thank you very much for your kind review. It is greatly appreciated. I do hope you will return soon. Safe travels, Kym, Innkeeper

10/10 Excellent

JW, Toronto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Very quiet, comfortable and clean with exceptional service from the owner. Will definitely stay there again soon!
Stayed 2 nights in Oct 2019
Response from Innkeeper on 26 Oct 2019
Thank you very much, you review is greatly appreciated.

4/10 Poor

Specmeister, Ontario Chepstow

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Room in the basement, shared bathroom, smelled of cat pee
Stayed 1 night in Sep 2019
Response from Kym, Innkeeper on 23 Sept 2019
Well I must say this is a first. I'm not certain which guest you were but I have the highest standards. The rooms in the lower level have just been completed and have an air exchanger running constantly. These rooms are less expensive because they share a common bathroom but it is very clean and spacious. I would respectfully ask that you reconsider your review.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Innkeeper on 17 Sept 2019
Thank you Gary. I hope to see you and Irene here again. It was lovely to get to know you both. Kym

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GPShad difficulty with the address. Worth getting to, however.
Stayed 1 night in Aug 2019
Response from Innkeeper on 4 Sept 2019
Thank you for your review.

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Innkeeper on 27 Aug 2019
Thank you for your review, please advise how I could have made your stay more enjoyable. Thanks, Kym, Innkeeper

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019
Response from Innkeeper on 25 Aug 2019
Thank you very much for your review. I hope you return to the Inn in the future. Kym

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We experienced a most memorable stay at The Chepstow Inn this weekend... From the warm greeting we received upon our arrival... the comfy room...the delicious breakfast.....through to our departure...Thank you Kym...we'll "bee" back😁🐝
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The special vintage effects of the hotel and the staff she was very friendly and helpful
Stayed 1 night in Aug 2019
Response from Kym, Innkeeper on 6 Aug 2019
Thank you, hope to see you again!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top marks to the hostess Kym. She clearly cares about her property and her guests. This country hotel is filled with the charm and grace of days past, while being completely upgraded and updated to make our stay a joy. The breakfasts also got each day off to a fabulous start. See you again soon!
Stayed 3 nights in Aug 2019
Response from Innkeeper on 6 Aug 2019
Thank you so much for your kind review. I'm truly glad you enjoyed your stay here and I do hope to see you again! All the best, Kym, Innkeeper

10/10 Excellent

MaryAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Everything you could hope for in a country Inn. Wonderful host, charming accomodations, peaceful setting
Stayed 2 nights in Jul 2019
Response from Innkeeper on 31 Jul 2019
Thank you Mary Ann, Hope to see you again soon, Kym

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Innkeeper on 31 Jul 2019
Thank you for the great review, much appreciated, Kym

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Innkeeper on 27 Jul 2019
Thank you! Much appreciated, Kym