Title: Sofitel Brisbane Central Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sofitel Brisbane Central Luxury hotel with full-service spa and fitness centre ![Outdoor pool, open 6:00 AM to 9:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/10000/8500/8463/6d429c61.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/8500/8463/cb3d0edf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/8500/8463/c8ac0ced.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment room(s), sauna, hot tub, steam room, body treatments](https://images.trvl-media.com/lodging/1000000/10000/8500/8463/e5dee1af.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/1000000/10000/8500/8463/1f4b3777.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Sofitel Brisbane Central, near Roma Street Parkland, offers a tranquil escape with an art gallery, rooftop terrace, and coffee shop. Enjoy rejuvenating spa treatments and a pool perfect for sunny Brisbane days. Guests consistently praise the attentive staff. 8.8 Excellent ## Popular amenities - - - Bar - Spa - Parking available - Room service £144 includes taxes & fees 16 Nov - 17 Nov ## Room options ### Check availability for these dates Tonight [Nov 4 - Nov 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=8463&PinnedHotelID=8463&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=8463&PinnedHotelID=8463&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 5 - Nov 6](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=8463&PinnedHotelID=8463&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=8463&PinnedHotelID=8463&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=8463&PinnedHotelID=8463&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=8463&PinnedHotelID=8463&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=8463&PinnedHotelID=8463&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=8463&PinnedHotelID=8463&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 11 of 11 rooms ![1 bedroom, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/1000000/10000/8500/8463/fbb265bf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### PREMIER SUITE King Bed, Separate Lounge, City View, Premium Bath 9.4 Exceptional 3 reviews ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Fridge - 700 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ![Superior Room, 1 King Bed | 1 bedroom, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/1000000/10000/8500/8463/e39b0f7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 9.2 Wonderful 28 reviews ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Hypo-allergenic bedding - 344 sq ft - Sleeps 3 - 1 King Bed ![Luxury Room, 2 Double Beds, High Floor | 1 bedroom, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/1000000/10000/8500/8463/fedd6ce2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room, 2 Double Beds, High Floor 8.0 Very good 1 review ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Hypo-allergenic bedding - 344 sq ft - City view - Sleeps 3 - 2 Double Beds ![1 bedroom, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/1000000/10000/8500/8463/d1943383.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### EXECUTIVE SUITE King Bed, Sofa Bed, Separate Lounge, City View 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Fridge - 700 sq ft - 1 bedroom - City view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Luxury Room, King Bed, High Floor | 1 bedroom, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/1000000/10000/8500/8463/a0798dc3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room, King Bed, High Floor 10.0 Exceptional 7 reviews ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Hypo-allergenic bedding - 344 sq ft - City view - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/1000000/10000/8500/8463/5b4e7985.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury City Room, King Bed, High Floor, City View 10.0 Exceptional 1 review ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Hypo-allergenic bedding - 344 sq ft - City view - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/1000000/10000/8500/8463/d1943383.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Double Beds 9.2 Wonderful 12 reviews ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Hypo-allergenic bedding - 344 sq ft - Sleeps 3 - 2 Double Beds ![1 bedroom, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/1000000/10000/8500/8463/640b3ab1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Suite, 1 King Bed, City View ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Fridge - 700 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/1000000/10000/8500/8463/640b3ab1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Opera Suite Club Access, King Bed, Separate Lounge, City View High Floor, Indulgent Bath, 94m2 ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Fridge Hypo-allergenic bedding Pillow menu - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/1000000/10000/8500/8463/fbb265bf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Prestige Suite Club Access, King Bed, Separate Lounge, City View High Floor, Luxury Bath, 64m2 ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Fridge Hypo-allergenic bedding Pillow menu - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/1000000/10000/8500/8463/fbb265bf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, Accessible 10.0 Exceptional 1 review ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Fridge Hypo-allergenic bedding Pillow menu - Sleeps 3 - 1 King Bed ## You may also like Ad ![Outdoor pool](https://images.trvl-media.com/lodging/9000000/8160000/8150500/8150448/ac82b058.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Best Western Caboolture Gateway Motel Caboolture - Pool - Parking included - Free WiFi - Air conditioning 9.4 Exceptional 390 reviews £89 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Brisbane-Hotels-Best-Western-Caboolture-Gateway-Motel.h8150448.Hotel-Information?chkin=2025-11-16&chkout=2025-11-17&rm1=a2®ionId=179993&destination=Brisbane (and vicinity)&destType=MARKET&latLong=-27.469771,153.025124&searchId=007ad450-deab-4d1e-8afa-86993a2b5b18&top_cur=GBP) Ad ![Terrace/patio](https://images.trvl-media.com/lodging/22000000/21520000/21512600/21512544/02d93680.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Best Western Plus North Lakes Hotel North Lakes - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBrisbane-Hotels-Sofitel-Brisbane-Central.h8463.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBrisbane-Hotels-Sofitel-Brisbane-Central.h8463.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-27.46521%2C153.02603&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=6EhWTbO6tgwL6QqlBmuSjp9dKL0=) 249 Turbot Street, Brisbane, QLD, 4000 #### What's nearby - Queen Street Mall - 5 min walk - 0.3 miles - Waterfront Brisbane - 7 min walk - 0.4 miles - Roma Street Parkland - 9 min walk - 0.5 miles - Brisbane Convention and Exhibition Centre - 19 min walk - 1.0 mile - Suncorp Stadium - 3 min drive - 1.5 miles #### Getting around - Brisbane Central Station - 4 min walk - Brisbane Airport (BNE) - 22 min drive #### Restaurants - ‪Merlo Cart - ‬2 min walk - ‪Club Sofitel - ‬4 min walk - ‪McDonald's - ‬3 min walk - ‪Grand Central Hotel - ‬3 min walk - ‪Cuvée Lounge Bar - ‬4 min walk ## About this property ### Sofitel Brisbane Central Luxury family-friendly hotel near Queen Street Mall Located close to Waterfront Brisbane and Roma Street Parkland, Sofitel Brisbane Central provides a rooftop terrace, an art gallery on-site and a coffee shop/cafe. Treat yourself to hydrotherapy, a hot stone massage or aromatherapy at the on-site spa. The on-site restaurant, Chouchou, offers breakfast, brunch and light fare. In addition to a garden and a hair salon, guests can connect to free in-room WiFi, with a speed of 50+ Mbps. Additional perks include: - Swimming pool, along with sunloungers and pool umbrellas - Buffet breakfast (surcharge), valet parking (surcharge) and a local area shuttle - An electric car charging station, an outdoor pool and express check-out - Express check-in, a ballroom and a water dispenser - Guest reviews speak highly of the helpful staff Room features All 416 individually decorated rooms include comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-friendly workspaces. Extra amenities include: - Childcare services and free infant beds - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with designer toiletries and baths or showers - Wardrobes/cupboards, fridges and coffee/tea makers ## Similar properties ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/1000000/10000/1300/1217/0e0d6f3c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Brisbane by IHG Brisbane Central Business District - Pool - Hot tub - Free WiFi - Restaurant 9.0 Wonderful 1,000 reviews £141 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=1217&PinnedHotelID=1217&HadPinnedHotel=true®ionId=-1&adults=2) ![Meeting facility](https://images.trvl-media.com/lodging/1000000/530000/523400/523380/b90047d2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Regency Brisbane Brisbane Central Business District - Pool - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,009 reviews £127 includes taxes & fees 9 Nov - 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Secured, covered valet parking on site (AUD 57 per night) - Wheelchair-accessible parking available ### Food and drink - Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; AUD 15 to 45 for adults and AUD 15 to 45 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Couples/private dining - Snack bar/deli ### Restaurants on site - Chouchou - Cuvée - Rothwell’s Bar & Grill - Suzette ### Things to do - Art gallery - Full-service spa - Gym - Outdoor pool ### Family friendly - In-room babysitting - In-room cot - In-room refrigerator - Laundry facilities - Outdoor pool - Pool gate - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Vending machine - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - 13 meeting rooms - Conference centre (14,273 square foot of space) ### Outdoors - Garden - Pool loungers - Pool umbrellas - Rooftop terrace - Vegetable garden ### Full-service spa - 7 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Hydrotherapy - In-room massages - Manicures/pedicures - Prenatal massages - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible bathtub - Braille/raised signage - Grab bar in shower - High-pile carpet in room - Lift - Valet for wheelchair-equipped vehicles - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 30 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free cot - Hypo-allergenic bedding - Pillow menu - Pillowtop mattress - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Designer toiletries - Dressing gowns - Hair dryer - Private bathroom - Slippers - Towels provided ### Food and drink - 24-hour room service - Champagne service - Coffee/tea maker - Free bottled water - Refrigerator - Restaurant dining guides ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Desk - Desk chair - Eco-friendly toiletries - Energy-saving switches in guestrooms - Free daily newspapers - Individual decor - Iron/ironing board - Laptop workspace - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions The property charges 1.4 per cent for credit card payments Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for AUD 85.0 per day. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: approximately AUD 15 to 45 for adults and AUD 15 to 45 for children - Covered self-parking fee: AUD 47 per night - Valet parking fee: AUD 57 per night - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: AUD 85.0 per day - Credit card charges are subject to a surcharge of 1.4 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available Safety features at this property include a smoke detector This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 6:00 AM to 9:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Sofitel Brisbane Central Sofitel Hotel Brisbane Central Accor Brisbane Central Brisbane Sofitel Sofitel Brisbane Central Hotel Brisbane Sofitel Brisbane Central Hotel Sofitel Central Hotel Sofitel Central Sofitel Brisbane Central Hotel Sofitel Brisbane Central Brisbane Sofitel Brisbane Central Hotel Brisbane ## Frequently asked questions ### Does Sofitel Brisbane Central have a pool? > Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 9:00 PM. ### How much does it cost to stay at Sofitel Brisbane Central? > As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Sofitel Brisbane Central on 16 Nov 2025 start from £143.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Brisbane-Hotels-Sofitel-Brisbane-Central.h8463.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Sofitel Brisbane Central pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Sofitel Brisbane Central? > Self-parking is available for AUD 47 per night. Valet parking is available for AUD 57 per night. There is free parking nearby. ### What time is check-in at Sofitel Brisbane Central? > Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at Sofitel Brisbane Central? > Checkout is at 11 AM. Late check-out is available for a fee (subject to availability). ### Where is Sofitel Brisbane Central located? > This family-friendly Brisbane hotel is located in the business district, within a 10-minute walk of Queen Street Mall, Roma Street Parkland and Waterfront Brisbane. Brisbane City Botanic Gardens and Suncorp Stadium are also within 1 mi (2 km). Brisbane Central Station is only a 4-minute walk and Brisbane Roma Street Station is 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Sofitel Brisbane Central Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.0 Location ### 9.2 Staff & service ### 8.4 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 566 8 - Good 283 6 - Okay 106 4 - Poor 40 2 - Terrible 13 ### 10/10 Excellent #### SOO HEE 30 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good hotel. Staff were great, convenient location. ##### SOO HEE Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Joseph 22 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location ##### Joseph Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Chris 23 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great buffet breakfast, lovely room, enjoyed the pool and how close it was to the main shopping area, casino and river (within a 15 minute walk). Having the train station below the hotel made travelling to other areas so easy especially with the cheap fares. ##### Chris Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Emma 22 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Large clean room, champagne on arrival, had a wonderful stay ##### Emma Stayed 1 night in Jan 2023 ### 10/10 Excellent #### Mark 24 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities Really nice staff; everything was clean; great service. ##### Mark Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Gregory and Kim 7 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent stay with terrific, friendly staff - a very enjoyable stay and it was great to be back. ##### Gregory and Kim Stayed 6 nights in Jun 2022 ### 10/10 Excellent #### Debra 30 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic stay. Beautiful clean hotel that was French inspired. Buffet breakfast was great. Close to shopping. Stay were suburb. So happy we will definitely go back ##### Debra Stayed 3 nights in Oct 2023 ### 10/10 Excellent #### Cal 20 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities Reception extremely welcoming and assisted me with the building and surroundings. Excellent restaurant with friendly staff ##### Cal Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Kerry 9 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellente Excellent location Excellent service Nice bar ##### Kerry Stayed 2 nights in Aug 2022 ### 8/10 Good #### Mike 12 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice rooms are getting a little old style ##### Mike Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Renee 4 Sept 2023 Liked: Cleanliness, staff & service, property conditions & facilities Staff are amazing. Fantastic experience. ##### Renee Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Nicholas 21 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful hotel in a very central location. It’s next door to the central train station and easy to walk anywhere within CBD. Excellent customer service. The breakfast is exceptional and like the wise dinner buffer (little on the expensive side). ##### Nicholas Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Vanessa 18 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Sofitel was conveniently located to the inner city shopping district, as well as Suncorp Stadium, which was ideal for us. ##### Vanessa Stayed 1 night in Dec 2023 ### 10/10 Excellent #### John 13 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sophisticated beautiful hotel with a lovely service staff. Never had a better hotel at any price. Thank you all ##### John Stayed 2 nights in Nov 2022 ### 10/10 Excellent #### Nicola 5 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Outstanding service! ##### Nicola Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Allan 2 Mar 2024 Liked: Staff & service, room comfort #### Overnight in Brissy Overnight ##### Allan Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Linda 20 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sofitel delivers! From check in to check out, my whole stay was fantastic! Right from the start I was made to feel that I was their only guest. As it was my first stay with Sofitel I received a complimentary room upgrade with a view of the beautiful Anzac Square. We had a bite to eat for dinner at Cuvee and it was delicious. The staff were so polite, professional and were so very attentive. The hotel was tastefully decorated, with beautiful amenities and access to Central Station right at your door. Queen St Mall just a few minutes walk away. I would not hesitate to stay here again and am already planning my next visit :) ##### Linda Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Ronald 13 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Disappointing a hotel of this calibre had no minibar and only one bottle of water per person ##### Ronald Stayed 1 night in Oct 2024 ### 6/10 Okay #### Sandee 16 May 2025 Liked: Cleanliness, room comfort #### Great Location But Not Much Else This hotel is in a great location, super convenient to travel to and from the airport but the hotel feels very overdue for upgrading. The carpet in the room is dark and depressing, the cabinets are weathered and dated looking as is the bathroom. The shower tub combination is a disaster waiting to happening. The hallways have a damp odour that is made worse by the carpet deodorant or whatever they use in the hallways, it takes your breathe away in a not good way. This hotel isn’t a 5 star property in my opinion, 3.5 maybe but not more than that. The staff were friendly and helpful for sure and I will give the breakfast spread an excellent review as well but overall I was disappointed by the aesthetics of this property. ##### Sandee Stayed 3 nights in May 2025 ### 4/10 Poor #### Paul 24 Oct 2024 Liked: Cleanliness Disliked: Staff & service #### Not 5 star Definitely not 5 star . Ageing hotel with terrible service . Bar was full on Saturday night the staff were awful and couldn’t wait to pack up and leave . Ridiculous! ##### Paul Stayed 1 night in Oct 2024 ### 2/10 Terrible #### Rebecca 2 Feb 2023 Liked: Cleanliness Disliked: Amenities, property conditions & facilities We had a really disapointing ##### Rebecca Stayed 1 night in Jan 2023 ### 4/10 Poor #### Morgane 2 Oct 2024 Liked: Cleanliness Old windows - with system double glazed outdated - very noisy Not the standard of a Sofitel ##### Morgane Stayed 3 nights in Sep 2024 ### 8/10 Good #### Iulia 2 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is beautiful, located just above Central train station which makes it very easy to access, when entering the lobby the design is very fancy and staff are very polite and respectful. Breakfast selection is very rich and adaptable to any dietary requirements. The swimming pool are is nice and clean and gives opportunity for families to have fun on the hotel's territorry. However for a 5 star hotel I would recommend to check their water dispensers in the room. When filling the water in a glass it was not clear, so we just bought water from supermarket. Also bed vallance needs to be changed as it was ripped on the edges. These details did not impact our stay, but it does impact the image of a 5 star hotel. Overall we had a wonderfull say, the restaurant menu is delicious and we enjoyed every minute of our vacation ##### Iulia Stayed 4 nights in Dec 2024 ### 8/10 Good #### Riska 11 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities N/A ##### Riska Stayed 4 nights in Sep 2023 ### 4/10 Poor #### Verified traveller 5 Jan 2021 Liked: Cleanliness Unfortunately the room we booked was for three people but the beds were too small to fit more than 1 person in them. We were also advised that because we booked with Wot If, that we would have to pay 55c a minute for wifi? The restaurant on site is obviously impacted due to covid, and breakfast was not great. Due to our daughters allergies she could only eat cereal ($8 a bowl!), however they didn't have the first two choices she wanted (listed on menu) and she ended up with only 2 weet bix for $8?! Little things like the staff didn't bring a spoon with cereal or bircher muesli, took ages to take our order and bring drinks. They really need to do a much better job on service especially in the restaurant. I wouldn't recommend this as a place to stay - there are other nicer hotels in the CBD. ##### Verified traveller Stayed 1 night in Jan 2021 ## Expedia's Latest Trends ### Hotels > [The Langham, Gold Coast and Jewel Residences](https://www.expedia.co.uk/Gold-Coast-Hotels-The-Langham.h78099407.Hotel-Information) > > [Gilligan's Backpackers Hotel & Resort](https://www.expedia.co.uk/Cairns-Hotels-Gilligans-Backpackers-Hotel-Resort.h1102895.Hotel-Information) > > [Cairns Plaza Hotel](https://www.expedia.co.uk/Cairns-Hotels-Cairns-Plaza-Hotel.h890459.Hotel-Information) > > [Melaleuca Resort](https://www.expedia.co.uk/Cairns-Hotels-Melaleuca-Resort.h1142618.Hotel-Information) > > [Cairns Colonial Club Resort](https://www.expedia.co.uk/Cairns-Hotels-Cairns-Colonial-Club-Resort.h84257.Hotel-Information) > > [Nomads Noosa Backpackers Hostel](https://www.expedia.co.uk/Sunshine-Coast-Hotels-Nomads-Noosa-Backpackers-Hostel.h3856711.Hotel-Information) > > [DoubleTree by Hilton Hotel Cairns](https://www.expedia.co.uk/Cairns-Hotels-DoubleTree-By-Hilton-Hotel-Cairns.h7566.Hotel-Information) > > [Hotel Tropiq](https://www.expedia.co.uk/Cairns-Hotels-Cairns-Rainbow-Resort.h201315.Hotel-Information) > > [Novotel Cairns Oasis Resort](https://www.expedia.co.uk/Cairns-Hotels-Novotel-Cairns-Oasis-Resort.h84251.Hotel-Information) > > [Southern Cross Atrium Apartments](https://www.expedia.co.uk/Cairns-Hotels-Southern-Cross-Atrium-Apartments.h1119287.Hotel-Information) > > [Imperial Hotel Gold Coast](https://www.expedia.co.uk/Gold-Coast-Hotels-Palazzo-Versace.h541927.Hotel-Information) > > [ibis Brisbane Airport Hotel](https://www.expedia.co.uk/Brisbane-Hotels-Ibis-Brisbane-Airport-Hotel.h19295854.Hotel-Information) > > [JW Marriott Gold Coast Resort & Spa](https://www.expedia.co.uk/Gold-Coast-Hotels-JW-Marriott-Gold-Coast-Resort-Spa.h25943.Hotel-Information) > > [Burleigh on the Beach Holiday Apartments](https://www.expedia.co.uk/Gold-Coast-Hotels-Burleigh-On-The-Beach-Holiday-Apartments.h9625452.Hotel-Information) > > [Hotels in New York](https://www.expedia.co.uk/New-York-Hotels.d178293.Travel-Guide-Hotels) > > [Shangri-La The Marina, Cairns](https://www.expedia.co.uk/Cairns-Hotels-Shangri-La-The-Marina.h16032.Hotel-Information) > > [Paradise Resort Gold Coast](https://www.expedia.co.uk/Gold-Coast-Hotels-Paradise-Resort-Gold-Coast.h43437.Hotel-Information) > > [RACV Royal Pines Resort Gold Coast](https://www.expedia.co.uk/Gold-Coast-Hotels-RACV-Royal-Pines-Resort-Gold-Coast.h425456.Hotel-Information) > > [Pullman Brisbane Airport](https://www.expedia.co.uk/Brisbane-Hotels-Pullman-Brisbane-Airport.h19295763.Hotel-Information) > > [Holiday Inn Express Brisbane Central by IHG](https://www.expedia.co.uk/Brisbane-Hotels-Holiday-Inn-Express-Brisbane-Central.h14677166.Hotel-Information) > > [Noosa Tropicana](https://www.expedia.co.uk/Sunshine-Coast-Hotels-Noosa-Tropicana.h3769240.Hotel-Information) > > [Regency on the Beach](https://www.expedia.co.uk/Gold-Coast-Hotels-Regency-On-The-Beach.h1784811.Hotel-Information) > > [Hotels in Birmingham](https://www.expedia.co.uk/Birmingham-Hotels.d6023342.Travel-Guide-Hotels) > > [Peppers Soul Surfers Paradise](https://www.expedia.co.uk/Gold-Coast-Hotels-Peppers-Soul-Surfers-Paradise.h4619963.Hotel-Information) > > [Rumba Beach Resort](https://www.expedia.co.uk/Sunshine-Coast-Hotels-Rumba-Beach-Resort.h3688041.Hotel-Information) > > [Bay Village Tropical Retreat & Apartments](https://www.expedia.co.uk/Cairns-Hotels-Bay-Village-Tropical-Retreat-Apartments.h980056.Hotel-Information) ### Flights > [Flights from Edinburgh (EDI) to Berlin (BER)](https://www.expedia.co.uk/lp/flights/edi/ber/edinburgh-to-berlin) ### Packages > [Anguilla Holidays](https://www.expedia.co.uk/Anguilla.d6.Holidays-City-Breaks) > > [Val-Thorens Holidays](https://www.expedia.co.uk/Val-Thorens.d500536.Holidays-City-Breaks)