Sofitel Brisbane Central

Photo gallery for Sofitel Brisbane Central

Lobby
Outdoor pool, open 6:00 AM to 9:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 6:00 AM to 9:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 6:00 AM to 9:00 PM, pool umbrellas, pool loungers
View from room

Overview of Sofitel Brisbane Central

UNESCO Sustainable Travel Pledge

Sofitel Brisbane Central

5.0 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
249 Turbot Street, Brisbane, QLD, 4000

Explore the area

  • Popular LocationEagle Street Pier11 min walk
  • Popular LocationRoma Street Parkland14 min walk
  • Popular LocationSouth Bank Parklands16 min walk
  • AirportBrisbane, QLD (BNE)20 min drive

Choose dates to view prices

About this area

Brisbane

Sofitel Brisbane Central is located in Brisbane Central Business District, a neighbourhood in Brisbane, and is near a metro station and near the boardwalk. Eagle Street Pier and Brisbane Cruise Terminal are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Brisbane Botanic Gardens and Roma Street Parkland. Travelling with kids? Make time for South Bank Parklands, or enjoy an event or a match at Suncorp Stadium. Spend some time exploring the area's activities, including outlet shopping.
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Map

What's nearby

  • Brisbane Private Hospital - 5 min walk
  • Queen Street Mall - 8 min walk
  • Eagle Street Pier - 11 min walk
  • Roma Street Parkland - 14 min walk
  • South Bank Parklands - 16 min walk

Getting around

  • Brisbane Central Station - 4 min walk
  • Brisbane Airport (BNE) - 20 min drive

Restaurants

  • The Pantry - 4 min walk
  • Down Under Bar - 5 min walk
  • Cafe 63 - 5 min walk
  • Prive249 - 5 min walk
  • Cafe Pronto - 5 min walk

About this property

Sofitel Brisbane Central

Family-friendly Brisbane hotel in Brisbane Central Business District, walk to Queen Street Mall
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. All 416 individually decorated rooms feature WiFi and pillowtop beds. Comforts include premium bedding and pillow menus, and guests will also find conveniences such as fridges and coffee makers.
Sofitel Brisbane Central offers 416 accommodations with DVD players and a safe. Each accommodation is individually decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 62-inch LCD televisions come with digital channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, bathrobes, designer toiletries and complimentary toiletries.

This Brisbane hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Stephanies Spa Retreat has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 29.50 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (AUD 47 per night)
  • Secured covered valet parking on site (AUD 57 per night)
  • Wheelchair-accessible parking available
  • Free off-site parking within 492 ft
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: AUD 12-32 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Art gallery
  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • DVD player
  • Free cots/infant beds
  • Free rollaway/extra beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish
  • Thai

Business services

  • Conference centre (14273 square feet of space)
  • Meeting rooms - 13

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Accessible bath
  • Braille signage
  • Grab bar in shower
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Restaurants on site

  • Sophie's Deli
  • Thyme2 Restaurant
  • Cuvée Lounge Bar
  • Harlequin Jack

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 62-inch LCD TV
  • Digital channels
  • DVD player
  • Films for purchase
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Turndown service

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Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Free rollaway/extra beds!
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 12 and AUD 32 per person (approximately)
  • Fee for in-room wireless Internet: AUD 29.50 per 24-hour period (rates may vary)
  • Airport shuttle fee: AUD 55 per vehicle (one-way)
  • Covered self-parking fee: AUD 47 per night
  • Valet parking fee: AUD 57 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Pool access available from 6:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Sofitel Brisbane Central
Sofitel Hotel Brisbane Central
Accor Brisbane Central
Brisbane Sofitel
Sofitel Brisbane Central Hotel Brisbane
Sofitel Brisbane Central Hotel
Sofitel Central Hotel
Sofitel Central
Sofitel Brisbane Central Hotel
Sofitel Brisbane Central Brisbane
Sofitel Brisbane Central Hotel Brisbane

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 551 out of 975 reviews
5 - Excellent 57%
Rating 4 - Good. 279 out of 975 reviews
4 - Good 29%
Rating 3 - Okay. 93 out of 975 reviews
3 - Okay 10%
Rating 2 - Poor. 39 out of 975 reviews
2 - Poor 4%
Rating 1 - Terrible. 13 out of 975 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

4.0/5

Eco-friendliness
Write a review

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Apr 2022

1/5 Terrible

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Staff member not helpful with customer
Stayed 1 night in Mar 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, property conditions & facilities
Was ok but nothing special
Stayed 1 night in Feb 2022

4/5 Good

Stayed 3 nights in Feb 2022

4/5 Good

Travelled with family
Liked: Room comfort
Fantastic comfortable beds, dinner and breakfast tasty, excellent value with good variety but disappointingly pastries were served cold, staff very professional and courteous. Room was over furnished and bathroom not particularly clean.
Stayed 1 night in Feb 2022