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Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor spa bath
Premium bedding, desk, laptop workspace, iron/ironing board

Guest reviews

4.4 out of 5 Excellent
265 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Kitchen
Air conditioning
Washer
Dryer

Cleaning and safety practices

Professionally cleaned
Cleaned with disinfectant
Contactless check-in

Map

Explore the area

Popular LocationAnzac Square5 min walk
Popular LocationBrisbane Private Hospital6 min walk
Popular LocationQueen Street Mall10 min walk
AirportBrisbane, QLD (BNE)14 min drive

Choose dates to view prices

  • One Bedroom Apartment

    5/5 guest room rating

    Room amenities

    • 603 sq ft
    • 1 bedroom
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More detailsOne Bedroom Apartment
  • Two Bedroom Apartment

    5/5 guest room rating

    Room amenities

    • 700 sq ft
    • 2 bedrooms
    • City view
    • Sleeps 4
    • 1 Queen Bed and 2 Single Beds OR 2 Queen Beds
    More detailsTwo Bedroom Apartment
  • Two Bedroom Executive Apartment

    4.6/5 guest room rating

    Room amenities

    • 840 sq ft
    • 2 bedrooms
    • City view
    • Sleeps 4
    • 1 Queen Bed and 2 Single Beds OR 1 Queen Bed and 1 King Bed
    More detailsTwo Bedroom Executive Apartment

About this area

Brisbane

Located in Brisbane, Quest Spring Hill is in the city centre and near the beach. Shoppers can visit Queen Street Mall, while everyone can enjoy the natural beauty of Roma Street Parkland and Riverstage. Looking to enjoy an event or a match? See what's going on at Suncorp Stadium or Brisbane Entertainment Centre. Our guests love the property's central and quiet location.

Visit our Brisbane travel guide
Map
Popular Location

What's nearby

  • Anzac Square - 5 min walk
  • Brisbane Private Hospital - 6 min walk
  • Queen Street Mall - 10 min walk
  • Eagle Street Pier - 12 min walk
  • Roma Street Parkland - 13 min walk

Getting around

  • Brisbane Central Station - 4 min walk
  • Brisbane, QLD (BNE) - 14 min drive

Restaurants

  • Eat Street Northshore - 10 min drive

About this property

Quest Spring Hill

Luxury Brisbane aparthotel in Spring Hill, walk to King George Square
An outdoor pool, a fitness centre and a spa tub are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include self parking, a business centre and dry cleaning. Each apartment provides a kitchen with a fridge, an oven, a hob and a microwave. For a bit of entertainment, an LCD TV comes with a DVD player, and guests can also appreciate conveniences, such as 2 bathrooms and a washer/dryer.
Quest Spring Hill offers 60 forms of accommodation with washers/dryers and DVD players. Rooms open to balconies or patios. This accommodation offers separate sitting areas and includes desks. Beds feature premium bedding. Accommodation at this 4.5-star aparthotel has kitchens with fridges, hobs, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Brisbane aparthotel provides complimentary wireless Internet access. LCD televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
This information is provided by our partners.

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Sunloungers
  • Hot tub

Internet

  • Free WiFi

Parking and transport

  • Self-parking: AUD 20 per night (in/out privileges)
  • Garage
  • Off-street parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Accessible parking

Family friendly

  • Cots (infant beds): AUD 10.0 per night
  • Childcare (surcharge)

Kitchen

  • Fridge
  • Hob
  • Microwave
  • Oven
  • Dishwasher
  • Cookware/dishes/utensils
  • Coffee/tea maker

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Rollaway/extra beds: AUD 35.0 per night

Bathrooms

  • Combined bath/shower
  • Towels provided
  • Hairdryer
  • Free toiletries

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • LCD TV
  • DVD player

Outdoor areas

  • Terrace
  • Balcony or patio
  • Barbecue
  • Picnic area

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry service

Work spaces

  • Business centre
  • Laptop workspace

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Lift
  • Wheelchair accessible
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Step-free path to entrance
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Local maps
  • Guidebooks/recommendations
  • Iron/ironing board
  • Luggage storage
  • Free newspapers (reception)
  • Restaurant dining guide
  • Reception hall
  • Free food/drink shopping service

Location highlights

  • Near the boardwalk
  • Near a metro station
  • Near a train station
  • In the business district
  • In the city centre

Things to do

  • Fitness centre
  • Health club access nearby

Safety features

  • Smoke detector

General

  • 60 rooms
  • 14 floors
  • 1 building

Policies

Check-in

Check-in between 2:00 PM and 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open Monday - Friday (7 AM - 10 PM) and Saturday - Sunday (8 AM - 8 PM)
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 35.0 per night.
Cots (infant beds) are available for AUD 10.0 per night

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: AUD 65 per vehicle (one way)
  • Airport shuttle fee per child: AUD 0.00 (from 1 to 16 years old)
  • Self-parking fee: AUD 20 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Contactless check-in and contactless check-out are available
The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Quest Spring Hill Apartment
Quest Spring Hill
Quest Spring Hill Aparthotel
Quest Spring Hill Spring Hill
Quest Spring Hill Aparthotel Spring Hill

Frequently asked questions

Can I cancel my reservation for free at Quest Spring Hill and receive a full refund?
Yes, Quest Spring Hill offers free cancellation on select room rates, because flexibility matters! Please refer to Quest Spring Hill cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self-parking is available for AUD 20 per night.
What time is check-in at this property?
Check-in is from 2:00 PM to 10:00 PM. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of AUD 65 per vehicle, one way, applies.
Where is this property located?
Located in Spring Hill, this luxury aparthotel is within a 15-minute walk of Brisbane Private Hospital, Queen Street Mall and Roma Street Parkland. Riverstage and Suncorp Stadium are also within 1 mi (2 km). Brisbane Central Station is only a 4-minute walk and Brisbane Roma Street Station is 11 minutes.

Guest reviews

Overall score and ratings for Quest Spring Hill

4.4
Excellent
265 reviews
5 - Excellent
145
4 - Good
91
3 - Okay
23
2 - Mediocre
3
1 - Poor
3
4.5
Cleanliness
4.4
Service and Staff
4.5
Amenities
4.2
Property condition
5.0 out of 5 Excellent
  • Liked: Cleanliness, amenities

Lovely property! Rooms are tidy and modern. Close to local shops and staff were well presented and friendly.

Stayed 1 night in Jun 2020
1.0 out of 5 Terrible
  • Disliked: Cleanliness, room comfort
Complaint/Feedback - Quest Spring Hill QLD

Issue1: Toilet commode was dirty and smelly in both bathrooms. Issue2: Bed-sheet had termites and its unhygienic nature caused affected us with skin allergy/rash. [1] The prime reason of writing this complaint is - the sheer arrogance and ignorance displayed by the managing staff on us. We had complained about above issues but we were kept ignored and I had to literally visit the concierge each day for continuous 8 days but we never received a basic reply. [2] Hotel has (2) managers, both of them behaved in an ignorant and rude way with us, for instance - a basic courtesy like "wishing hello" or "acknowledging our concerns" was not practised and we still tolerated that for no reason. [3] After 5 days they got a plumber, who provided a reason that button on flush box was defected and we have to push it hard to make it work with water pressure, both toilets had exact issues. This makes no sense as it was just matter of replacing the faulty equipment but we were never heard about our stay experience. [4] I had to again complain the same problem as it got worst with flooding near flush area, when I tried to inform one of the managers, he had audacity to raise voice and blamed me saying that "I put soap in flush cistern and I have behaved rudely with plumber". This response from manager was an utter lie and unsolicited accusation towards me "putting soap makes no sense, as I am the one who need to live in that room and why will I spoil it. Appreciate if you could review feedback

Stayed 28 nights in Mar 2020
4.0 out of 5 Good
  • Liked: Cleanliness

Stayed 1 night in Feb 2020
3.0 out of 5 Okay
  • Liked: Cleanliness, staff & service, amenities

Stained carpet, half the light bulbs not working and cracks in walls

Stayed 1 night in Oct 2019
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Quest never disappoints. I have stayed in several Quest locations across Australian and you know what you’ll get when you arrive. Clean, comfortable apartment, well set up, good amenities and friendly staff. This property was a short stroll to the heart of Brisbane, parking was easy, access was great, the room was clean, well set up and the staff were really helpful!

Stayed 2 nights in Oct 2019
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