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Hotel Grand Chancellor Brisbane

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Primary image
Outdoor pool
Outdoor pool
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Overview of Hotel Grand Chancellor Brisbane

VIP Access

Hotel Grand Chancellor Brisbane

4.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
23 Leichhardt St, Cnr Wickham Terrace, Spring Hill, QLD, 4000

Explore the area

  • Popular LocationBrisbane Private Hospital6 min walk
  • Popular LocationRoma Street Parkland8 min walk
  • Popular LocationEagle Street Pier16 min walk
  • AirportBrisbane, QLD (BNE)15 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP Access

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About this area

Brisbane

Hotel Grand Chancellor Brisbane is located in Spring Hill, a neighbourhood in Brisbane, and is near a train station and near the beach. Queen Street Mall and Chinatown Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Roma Street Parkland. Looking to enjoy an event or a match? See what's going on at Suncorp Stadium or The Gabba.
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Map

What's nearby

  • St. Andrew's War Memorial Hospital - 2 min walk
  • Brisbane Private Hospital - 6 min walk
  • Roma Street Parkland - 8 min walk
  • Queen Street Mall - 13 min walk
  • Eagle Street Pier - 16 min walk

Getting around

  • Brisbane Central Station - 9 min walk
  • Brisbane Airport (BNE) - 15 min drive

Restaurants

  • Creole Soul Kitchen - 3 min walk
  • Sisco BCL - 3 min walk
  • Spring Hill Deli & Cafe - 3 min walk
  • Indriya - 3 min walk
  • Two Cups - 5 min walk

About this property

Hotel Grand Chancellor Brisbane

4-star Brisbane hotel in Spring Hill, walk to Roma Street Parkland
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a conference centre and a coffee shop/cafe are on-site.
Hotel Grand Chancellor Brisbane offers 230 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Languages spoken

Chinese (Mandarin), Dutch, English, Filipino, French, German, Japanese, Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and public transport

  • Self parking on site (AUD 20 per night; includes in/out privileges)
  • Electric car charging station on site

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: AUD 21 for adults and AUD 10.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Frescos Restaurant

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

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Hotel
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Guest rating 4+
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4 star
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Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: AUD 30.00
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 40.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: AUD 21 for adults and AUD 10.50 for children (approximately)
  • Self-parking fee: AUD 20 per night (in/out privileges)
  • Late check-out fee: AUD 30.00 (subject to availability)
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 3.18 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas has a 4-device limit

Property is also known as

Hotel Grand Chancellor Brisbane Spring Hill
Hotel Grand Chancellor Brisbane
Grand Chancellor Brisbane Spring Hill
Grand Chancellor Brisbane
Hotel Grand Chancellor Brisbane Hotel
Hotel Grand Chancellor Brisbane Spring Hill
Hotel Grand Chancellor Brisbane Hotel Spring Hill

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 568 out of 961 reviews
5 - Excellent 59%
Rating 4 - Good. 322 out of 961 reviews
4 - Good 34%
Rating 3 - Okay. 44 out of 961 reviews
3 - Okay 5%
Rating 2 - Poor. 19 out of 961 reviews
2 - Poor 2%
Rating 1 - Terrible. 8 out of 961 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.4/5

Property conditions & facilities

4.2/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience was amazing. From check in to check out I couldn’t fault the staff. The hotel was great for the price and close to the CBD. I would definitely stay there again.
Stayed 1 night in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mia at reception was very friendly and helpful and our waiter on 23rd May was very thoutful and pleasant
Stayed 2 nights in May 2022

3/5 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a room that was basic for price i paid had no mircowave to even have breakfast The room was great shower never seen anything like it Close to everything
Stayed 3 nights in May 2022

1/5 Terrible

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We had stand in a que and wait for 1.5 hours to check in. Because check in took so long we had to throw bags into room and go to our football game. When we arrived back at hotel, after shower and unpack we prepared to go to bed we discovered that the bed was wet/damp. After a 30 min wait the night manager arrived he gave us keys to another room across the hall. Never offered to help with our bags, no assistance at all. No offer of maybe a free coffee/drink nothing.... The new room the bathroom light was broken and when we shower the next morning the regulator/ Handle came off?? Not impressed. They should have credit us back the breakfast that we paid extra for or something. Absolutely not service minded at all. Will lot recommend and will not go back
Stayed 3 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, well maintained. Free parking with our package was a good bonus as it usually adds an extra $30 to the bill per night at other hotels.
Stayed 1 night in May 2022