Title: NRMA Bright Holiday Park Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=9624948&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # NRMA Bright Holiday Park Family-friendly campsite with outdoor pool and Hot tub ## Photo gallery for NRMA Bright Holiday Park ![River Lodge Private Dorm Room - Sleeps 5 | Living area | 44-inch LCD TV with digital channels, TV - NRMA Bright Holiday Park (Bright)](https://images.trvl-media.com/lodging/10000000/9630000/9625000/9624948/1c880654.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Feathertop Villa - Accessible | Balcony - NRMA Bright Holiday Park (Bright)](https://images.trvl-media.com/lodging/10000000/9630000/9625000/9624948/f6530701.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - NRMA Bright Holiday Park (Bright)](https://images.trvl-media.com/lodging/10000000/9630000/9625000/9624948/1bbc1ef8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![River Lodge Private Dorm Room - Sleeps 5 | In-room dining - NRMA Bright Holiday Park (Bright)](https://images.trvl-media.com/lodging/10000000/9630000/9625000/9624948/62c59e17.jpg?impolicy=resizecrop&rw=297&ra=fit) ![River Spa Cabin | Living area | 44-inch LCD TV with digital channels, TV - NRMA Bright Holiday Park (Bright)](https://images.trvl-media.com/lodging/10000000/9630000/9625000/9624948/86568bc2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies You can look forward to a corner/local shop, mini golf and a garden at NRMA Bright Holiday Park. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and an arcade/games room. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Hot tub - Parking included - Free Wi-Fi - Air-conditioning - Laundry room ## Room options ### Check availability for these dates Tonight [Jan 13 - Jan 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=9624948&PinnedHotelID=9624948&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=9624948&PinnedHotelID=9624948&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=9624948&PinnedHotelID=9624948&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=9624948&PinnedHotelID=9624948&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=9624948&PinnedHotelID=9624948&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=9624948&PinnedHotelID=9624948&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=9624948&PinnedHotelID=9624948&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=9624948&PinnedHotelID=9624948&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 2 beds Showing 7 of 7 rooms ### View all photos for River Cabin ![River Cabin | Balcony view](https://images.trvl-media.com/lodging/10000000/9630000/9625000/9624948/9f677a47.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### River Cabin ### Highlights Patio Separate dining area Separate sitting area Air conditioning Heating Kitchen Full-sized fridge/freezer LCD TV - 2 bedrooms - Sleeps 6 - 1 Queen Bed, 1 Single Bunk Bed and 1 Double Bed ### View all photos for Cedar Cabin ![Cedar Cabin | Balcony](https://images.trvl-media.com/lodging/10000000/9630000/9625000/9624948/62e5cfd5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cedar Cabin ### Highlights Separate dining area Separate sitting area Air conditioning Heating Kitchen Fridge LCD TV Separate bedroom - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Single Bunk Bed ### View all photos for River Spa Cabin ![River Spa Cabin | Living area | 44-inch LCD TV with digital channels, TV](https://images.trvl-media.com/lodging/10000000/9630000/9625000/9624948/86568bc2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### River Spa Cabin ### Highlights Patio Separate dining area Separate sitting area Air conditioning Heating Kitchen Full-sized fridge/freezer LCD TV - 2 bedrooms - River view - Sleeps 5 - 2 Queen Beds and 1 Single Bed ### View all photos for Feathertop Villa ![Feathertop Villa | Private kitchen | Fridge, microwave, coffee/tea maker](https://images.trvl-media.com/lodging/10000000/9630000/9625000/9624948/de22ec0e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Feathertop Villa ### Highlights Patio Separate dining area Separate sitting area Air conditioning Heating Kitchen Full-sized fridge/freezer LCD TV - 2 bedrooms - Sleeps 4 - 1 Queen Bed and 2 Single Beds ### View all photos for Feathertop Villa - Accessible ![Feathertop Villa - Accessible | Living area | 44-inch LCD TV with digital channels, TV](https://images.trvl-media.com/lodging/10000000/9630000/9625000/9624948/9e969a4f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Feathertop Villa - Accessible ### Highlights Patio Separate dining area Separate sitting area Air conditioning Heating Kitchen Full-sized fridge/freezer LCD TV - 2 bedrooms - Sleeps 3 - 1 Queen Bed and 1 Single Bed ### View all photos for Cedar Villa ![Cedar Villa | Living area | 44-inch LCD TV with digital channels, TV](https://images.trvl-media.com/lodging/10000000/9630000/9625000/9624948/e035d3a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cedar Villa ### Highlights Patio Separate dining area Separate sitting area Air conditioning Heating Kitchen Fridge LCD TV - 2 bedrooms - Sleeps 4 - 1 Queen Bed and 1 Single Bunk Bed ### View all photos for River Lodge Private Dorm Room - Sleeps 5 ![River Lodge Private Dorm Room - Sleeps 5 | Living area | 44-inch LCD TV with digital channels, TV](https://images.trvl-media.com/lodging/10000000/9630000/9625000/9624948/1c880654.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### River Lodge Private Dorm Room - Sleeps 5 ### Highlights Fireplace Air conditioning Heating LCD TV Ceiling fan Coffee/tea maker Electric kettle Shared/communal kitchen - Sleeps 5 - 1 Single Bunk Bed, 1 Double Bed and 1 Single Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBright-Hotels-NRMA-Bright-Holiday-Park.h9624948.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBright-Hotels-NRMA-Bright-Holiday-Park.h9624948.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-36.72767%2C146.96437&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gyCXgl14zBRN0Kdj3zV8B93UHC8=) Cherry Lane, Bright, VIC, 3741 #### What's nearby - Bright Splash Park \- 3 min walk \- 0.2 miles - Centenary Park \- 3 min walk \- 0.2 miles - Bright City Clock Tower \- 5 min walk \- 0.3 miles - Bright Library \- 5 min walk \- 0.3 miles - Bright Visitors Centre \- 5 min walk \- 0.3 miles #### Getting around - Albury, NSW (ABX) - 98 min drive #### Restaurants - ‪Bright Brewery - ‬7 min walk - ‪Sixpence Coffee - ‬6 min walk - ‪The Sweet Retreat - ‬7 min walk - ‪Riverdeck - ‬8 min walk - ‪Pit Stop Bros - ‬8 min walk ## About this property ### NRMA Bright Holiday Park Family-friendly campsite with outdoor pool and Hot tub An outdoor pool, Access to hot tub and a microwave in a common area are available at this smoke-free campsite. Free WiFi in public areas and free self parking are also provided. Other amenities include a fridge in a common area, laundry facilities and an arcade/games room. All 18 accommodations offer free WiFi, coffee makers and LCD TVs with digital channels. NRMA Bright Holiday Park offers 18 air-conditioned accommodations, with coffee/tea makers. 44-inch LCD televisions come with digital channels. Bathrooms include baths or showers. This Bright campsite provides complimentary wireless Internet access. An outdoor pool and Access to hot tub are on site. 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Pool - Kitchen - Parking included - Free Wi-Fi 9.0 Wonderful 121 reviews £138 includes taxes & fees 28 Jan - 29 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=9625178&PinnedHotelID=9625178&HadPinnedHotel=true®ionId=-1&adults=2) ![Classic Apartment, 1 Bedroom, Kitchen, River View (Unit 3) | Living area | 40-inch flat-screen TV with digital channels, LED TV, DVD player](https://images.trvl-media.com/lodging/27000000/26570000/26562100/26562074/c1e3fc9c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ovensview On Riverside Bright - Kitchen - Pet-friendly - Parking included - Free Wi-Fi 8.0 Very good 101 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=26562074&PinnedHotelID=26562074&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/7000000/6650000/6646200/6646163/ac00a53e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Motel Sierra Bright - Pool - Free Wi-Fi - Air-conditioning - Business services 8.8 Excellent 520 reviews £76 includes taxes & fees 4 Feb - 5 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=6646163&PinnedHotelID=6646163&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Pool/Spa - Hot tub - Outdoor pool - Pool loungers ### Internet - Available in the accommodation: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Family friendly - Playground ### Food and drink - Coffee/tea maker - Shared microwave - Shared refrigerator ### Bedrooms - Bedsheets provided ### Bathroom - Bathtub or shower - Towels provided ### Entertainment - 44-inch LCD TV with digital channels - Games - TV in common areas ### Outdoor areas - Barbecue grill - Garden - Picnic area ### Laundry - Laundry facilities ### Comfort - Air conditioning - Heating ### Pets - Service animals only (pets not allowed) ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar near toilet - No lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Smoke-free property ### Services and conveniences - Grocery/convenience store - Limited-hour front desk - Luggage storage - No housekeeping service ### Things to do - Arcade/game room - Mini golf - Fishing nearby - Hiking/biking trails nearby - Kayaking nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) ### General - 18 units - Garden ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 6 PM Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 10 AM Contactless check-out Express check-out available ### Special check-in instructions The property charges 0.85 per cent for credit card payments The front desk is open daily from 8 AM - 6 PM The front desk hours vary at this property Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools The front desk hours vary. From September - April, reception is open from 7:30 AM - 7:30 PM; from May - August opening hours are from 8 AM - 6 PM. ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Credit card charges are subject to a surcharge of 0.85 per cent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated that there is a smoke detector on the property This property is professionally cleaned Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### National rating This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia. ### Property is also known as Bright Holiday Park Campground Bright Holiday Park Bright Holiday Park Victoria NRMA Bright Holiday Park Campground NRMA Bright Holiday Park Campsite Nrma Bright Bright NRMA Bright Holiday Park Bright NRMA Bright Holiday Park Campsite NRMA Bright Holiday Park Campsite Bright ## Frequently asked questions ### Does NRMA Bright Holiday Park have a pool? ### Is NRMA Bright Holiday Park pet-friendly? ### How much is parking at NRMA Bright Holiday Park? ### What time is check-in at NRMA Bright Holiday Park? ### What time is check-out at NRMA Bright Holiday Park? ### Where is NRMA Bright Holiday Park located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## NRMA Bright Holiday Park Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 9.0 Location ### 8.2 Staff & service ### 8.8 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 62 8 - Good 47 6 - Okay 13 4 - Poor 5 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Chris 2 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location. Friendly helpful managers. ##### Chris Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Janelle 12 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication I love the çreek that runs through the property ##### Janelle Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Nathan 22 Jun 2025 Liked: Cleanliness, room comfort, communication Excellent accommodation. Clean and tidy, very close to everything. Highly reccomend ##### Nathan Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Peter 17 May 2023 Liked: Cleanliness, property conditions & facilities, communication Fabulous stay and wonderful people that helped us enjoy our chosen accommodation. ##### Peter Stayed 3 nights in May 2023 ### 10/10 Excellent #### Lisa 9 Nov 2024 Liked: Cleanliness, property conditions & facilities, communication Beautiful spot walking distance to town ##### Lisa Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Shireen 4 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication We were running late to check in, thankfully not a problem at all for the property manager. Communication was excellent and our Cabin heating was on when we finally arrived. Extremely thoughtful & appreciated on such a freezing cold winters night ##### Shireen Stayed 2 nights in Aug 2025 ### 8/10 Good #### Jillian 25 Oct 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Cabins in great condition, so peaceful and beautiful by the river. Had everything we need for a 2 night stay. Will come again ##### Jillian Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Giuliana 11 Jul 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication I love the fact that its walkable to all amenities and that it has a river running through it ##### Giuliana Stayed 2 nights in Jul 2023 ### 8/10 Good #### Rachel 21 Aug 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Clean and friendly. Good for a quick stop. ##### Rachel Stayed 1 night in Aug 2022 ### 10/10 Excellent #### Delwynn 11 Mar 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Peacefulness enhanced by the cabin being located by the beautiful creek. My daughter and I wished our stay could have been for longer. ##### Delwynn Stayed 5 nights in Mar 2023 ### 10/10 Excellent #### Lynn 28 Aug 2022 Liked: Amenities, property conditions & facilities, communication Excellant. Close to everything. Highly recommend ##### Lynn Stayed 2 nights in Aug 2022 ### 6/10 Okay #### Gilles Jules 25 Jun 2023 Liked: Cleanliness Generally was ok but on a very cold night the heater split system became inoperable, uncomfortable night! ##### Gilles Jules Stayed 1 night in Jun 2023 ### 2/10 Terrible #### Delphine 1 Aug 2022 Liked: Communication Disliked: Cleanliness, property conditions & facilities The location of the park is fantastic. We had a cedar cabin and it was in terrible condition. There was so much dust everywhere, I felt so uncomfortable the whole time. Couldnt sleep comfortably as you felt like you were breathing in dust and there were big clumps of dust on the floor. also when doing our own sheets in the second bedroom, you see all the crumbs, dust and hair from previous guests which shows that a very quick and basic clean is performed. So unhygienic given that we are in the middle of a pandemic and we have also paid a lot of money so something so poor. Extremely disappointed with NRMA bright holiday park and certainly wont be staying here. I was travelling with family. 3 of us had cedar cabins and all felt the same way - Dusty, smelly, hair on the pillows. We had other family who were in the newer cabins on the river and they were great. clean and spacious. ##### Delphine Stayed 2 nights in Jul 2022 ### 6/10 Okay #### Keith 31 Mar 2022 Disliked: Amenities, property conditions & facilities A little tired. Well placed. ##### Keith Stayed 3 nights in Mar 2022 ### 8/10 Good #### Mike 22 Mar 2022 Liked: Amenities, property conditions & facilities, communication I stayed in the lodge accomodation, and the overleaf lighting was very dull. The beds need to be moved so the floor can be cleaned properly. Otherwise my stay was very good and if I am in the area I will come again. ##### Mike Stayed 2 nights in Mar 2022 ### 10/10 Excellent #### Verified traveller 20 Nov 2021 Liked: Cleanliness, room comfort, communication #### Very good escape Very well ![](https://a.travel-assets.com/ugc/hotel-reviews/8CDF0A6DF8126BA29EB5EF3BB494BF20A5EBE6AD1637372807774.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/691D5C1E448DE8DE745B25369D69EAE7675F32751637372802919.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Nov 2021 ### 10/10 Excellent #### SIMONE 8 Nov 2021 Liked: Cleanliness, amenities, property conditions & facilities, communication Quietness next to the creek. ##### SIMONE Stayed 3 nights in Nov 2021 ### 8/10 Good #### Verified traveller 10 Jul 2021 Liked: Amenities, communication Great family accom and spacious. Cabin was a bit tired and could of been cleaner. Friendly staff. Fantastic location. ##### Verified traveller Stayed 5 nights in Jul 2021 ### 10/10 Excellent #### Verified traveller 17 Dec 2020 Liked: Cleanliness, amenities, property conditions & facilities, communication Set in such a beautiful location right on the river and a stones throw from the Splash park and township. Gorgeous pool and facilities for guests, so much to keep kids entertained. Absolutely stunning and everything we needed plus more. ##### Verified traveller Stayed 2 nights in Dec 2020 ### 10/10 Excellent #### NB 5 Oct 2020 Liked: Cleanliness, property conditions & facilities, communication Our cabin was right on the river and it was lovely. The cabin was lovely and clean and check in was quick and easy. ##### NB Stayed 1 night in Oct 2020 ### 10/10 Excellent #### malgorzata 10 Jun 2020 Liked: Cleanliness, room comfort Beautiful clean caravan park in very good location close to town ##### malgorzata Stayed 3 nights in Jun 2020 ### 4/10 Poor #### Verified traveller 4 Mar 2020 Disliked: Cleanliness, staff & service, property conditions & facilities Cabin had the smell of something dead in it or under it asked for something to be done nothing happened When we complained again upon leaving they suggested a refund that was not what we wanted we wanted something to be done earlier while there on our three day visit I was not at my best and raised my voice but it spoiled our holiday On arrival the room smell highly of disinfectant and I now think this was to cover up the smell of something dead ##### Verified traveller Stayed 3 nights in Mar 2020 ### 8/10 Good #### Verified traveller 4 May 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The cabin was clean, warm and in great condition.The location in Cherry Lane Bright is right in town. Very handy to shops and eateries. The oven didn"t work, the door lock was loose but reception was happy to fix any problems. ##### Verified traveller Stayed 3 nights in Apr 2019 ### 10/10 Excellent #### Verified traveller 26 Apr 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were helpful and pleasant. The grounds were beautiful and serene. We loved that it was orderly and peaceful. ##### Verified traveller Stayed 3 nights in Apr 2019 ### 2/10 Terrible #### Verified traveller 25 Sept 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort I booked the River Spa Cabin which was available on the booking site due to a desire to relax after a day of biking and to assist an injury that my partner had sustained recently. I phoned up to confirm my booking and was told that they were doing some emergent repairs on the spa in the room but it would be available. I was a bit hesitant as I had chosen between a number of accommodation options with spas but assured it would be available and if I chose to cancel my booking I would not get a refund. When we arrived I was told that we had been upgraded to a better room as the River Spa Cabins were being renovated for the last six weeks. This 'upgrade' room did not have a spa but I could use the one near the outside pool which closed at dusk. The upgraded room was extremely dirty, the front deck was completely covered in muddy/dirty footprints, there was dirt/mud on the couch, the A/C unit had dust all over the top plus I still couldn't fathom how I had been upgraded. The 'upgraded' room had a worse view and smaller bedrooms. I walked passed the room I had booked and the similar 'no spa option' room and they had a much better view, were of better design (not some transportable donga), were empty and available and the under full six weeks of renovation and should never had been advertised rooms. I was very disappointed with this accommodation and the insincere service and refusal to provide a refund given that they were the ones that failed to deliver. No romance here. ##### Verified traveller Stayed 2 nights in Sep 2018 ## Expedia's Latest Trends ### Hotels > [Mercure Hunter Valley Gardens](https://www.expedia.co.uk/Pokolbin-Hotels-Mercure-Resort-Hunter-Valley-Gardens.h1877968.Hotel-Information) > > [Kangaroo Island Wilderness Retreat](https://www.expedia.co.uk/Karatta-Hotels-Kangaroo-Island-Wilderness-Retreat.h2041654.Hotel-Information) > > [By The Sea Port Douglas](https://www.expedia.co.uk/Port-Douglas-Hotels-By-The-Sea-Port-Douglas.h3024406.Hotel-Information) > > [Heritage Trail Lodge Margaret River](https://www.expedia.co.uk/Margaret-River-Hotels-Heritage-Trail-Lodge-Margaret-River.h9624427.Hotel-Information) > > [Rochester Riverside Holiday Park](https://www.expedia.co.uk/Rochester-Hotels-Rochester-Riverside-Caravan-Park.h65341713.Hotel-Information) > > [Leonardo Boutique Huntingtower Perth](https://www.expedia.co.uk/Perth-Hotels-Leonardo-Boutique-Huntingtower-Perth.h859382.Hotel-Information) > > [Torquay Foreshore Caravan Park](https://www.expedia.co.uk/Torquay-Hotels-Torquay-Foreshore-Caravan-Park.h6001296.Hotel-Information) > > [Hotels in Hove](https://www.expedia.co.uk/Hove-Hotels.d4662.Travel-Guide-Hotels) > > [Mandalay Luxury Beachfront Apartments](https://www.expedia.co.uk/Port-Douglas-Hotels-Mandalay-Luxury-Beachfront-Apartments.h2648804.Hotel-Information) > > [The Lost Camel](https://www.expedia.co.uk/Yulara-Hotels-The-Lost-Camel.h4805954.Hotel-Information) > > [Ozone Hotel Kangaroo Island](https://www.expedia.co.uk/Kingscote-Hotels-Aurora-Ozone-Hotel.h2737459.Hotel-Information) > > [Rossett Hall Hotel](https://www.expedia.co.uk/Wrexham-Hotels-Rossett-Hall-Hotel.h574570.Hotel-Information) > > [Lilianfels Resort & Spa - Blue Mountains](https://www.expedia.co.uk/Sydney-Hotels-Lilianfels-Resort-Spa-Blue-Mountains.h872.Hotel-Information) > > [Zeus Wyndham Grand Athens](https://www.expedia.co.uk/Athens-Hotels-Wyndham-Grand-Athens.h1083133.Hotel-Information) > > [Club Wyndham Airlie Beach](https://www.expedia.co.uk/Airlie-Beach-Hotels-Club-Wyndham-Airlie-Beach.h2802992.Hotel-Information) > > [Bannisters Port Stephens](https://www.expedia.co.uk/Soldiers-Point-Hotels-Bannisters-Port-Stephens.h27355893.Hotel-Information) > > [Exmouth Escape Resort](https://www.expedia.co.uk/Exmouth-Hotels-Exmouth-Escape-Resort.h4032424.Hotel-Information) > > [Glamping at Truffle Lodge](https://www.expedia.co.uk/Gretna-Hotels-Truffle-Lodge.h22239606.Hotel-Information) > > [The Copa Cabana at Copacabana](https://www.expedia.co.uk/Copacabana-Hotels-The-Copa-Cabana-At-Copacabana.h33554165.Hotel-Information) > > [Sheraton Grand Mirage Resort, Port Douglas](https://www.expedia.co.uk/Port-Douglas-Hotels-Sheraton-Grand-Mirage-Resort.h8065.Hotel-Information) > > [The Carrington Hotel](https://www.expedia.co.uk/Sydney-Hotels-The-Carrington-Hotel.h474003.Hotel-Information) > > [Wyndham Resort Torquay](https://www.expedia.co.uk/Torquay-Hotels-Wyndham-Resort-Torquay.h1927122.Hotel-Information) > > [Coral Sea Resort](https://www.expedia.co.uk/Airlie-Beach-Hotels-Coral-Sea-Marina-Resort.h1047180.Hotel-Information) > > [Heron Island Resort](https://www.expedia.co.uk/Heron-Island-Hotels-Heron-Island-Resort.h1636471.Hotel-Information) > > [RAC Ningaloo Reef Resort](https://www.expedia.co.uk/Coral-Bay-Hotels-Ningaloo-Reef-Resort.h4257765.Hotel-Information) > > [RAC Monkey Mia Dolphin Resort](https://www.expedia.co.uk/Monkey-Mia-Hotels-RAC-Monkey-Mia-Dolphin-Resort.h2650828.Hotel-Information) ### General > [Visit Toulouse City-Centre](https://www.expedia.co.uk/Toulouse-Toulouse-City-Centre.dx553248633938961663) ---