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Reviews of Quality Hotel & Suites Brasilia

4 out of 5
Quality Hotel & Suites Brasilia
Rua SMAS Setor de Multiplas, Atividades Sul - Trecho 3, S/N, Brasília, DF

Reviews

9.0

Wonderful

Rating 10 - Excellent. 607 out of 994 reviews" "
Rating 8 - Good. 290 out of 994 reviews" "
Rating 6 - Okay. 62 out of 994 reviews" "
Rating 4 - Poor. 23 out of 994 reviews" "
Rating 2 - Terrible. 12 out of 994 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed a few hours during a long layover and the accommodations were fine. I liked having transportation provided to the airport and dining at the nearby mall. The Easter Breakfast Buffet was exceptional! I didn't like the difficulty I had attempting to contact the hotel on my Expedia reservation to request transportation upon arrival at the airport. I had to take an Uber as no one from the hotel answered the number on the reservation.
Stayed 1 night in Mar 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean and very quiet...The breakfast buffet was delicious, the coffee was fresh and everybody at the front desk was super helpful.
Stayed 1 night in Nov 2023
Response from Lêda Michiles on 26 Dec 2023
Sr. Dennis,Agradecemos por escolher Quality Hotel e Suites Brasilia! Obrigado por nos avaliar!Ficamos muito felizes em saber que atingimos nosso objetivo, a sua satisfação.Esperamos revê-lo em breve!Atenciosamente,Lêda MichilesSupervisora da Recepção

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great. In front of the big shopping center. Safe and clean .
Stayed 1 night in Oct 2023
Response from Lêda Michiles on 8 Nov 2023
Prezado Sr. Carlos,Agradecemos por escolher Quality Hotel e Suites Brasilia! Obrigado por nos avaliar!Ficamos muito felizes em saber que atingimos nosso objetivo, a sua satisfação.Esperamos revê-lo em breve!Atenciosamente,Lêda MichilesSupervisora da Recepção

8/10 Good

Caio

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good enough to use for business trip.
Stayed 3 nights in Sep 2023

10/10 Excellent

Andrew, Naples

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Lêda Michiles on 21 Aug 2023
Sr. Andrew,Agradecemos por escolher Quality Hotel e Suites Brasilia! Obrigado por nos avaliar!Ficamos muito felizes em saber que atingimos nosso objetivo, a sua satisfação.Esperamos revê-lo em breve!Atenciosamente,Lêda MichilesSupervisora da Recepção

8/10 Good

Brunna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Claudemilton at the front desk was very helpful and pleasant!
Stayed 3 nights in Aug 2023
Response from Lêda Michiles on 12 Sept 2023
Prezada Sra. Brunna, Agradecemos por escolher Quality Hotel e Suites Brasilia! Obrigado por nos avaliar!Ficamos muito felizes em saber que atingimos nosso objetivo, a sua satisfação.Esperamos revê-la em breve!Atenciosamente,Lêda MichilesSupervisora da Recepção

8/10 Good

Lyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Lêda Michiles on 20 Jul 2023
Sra. Lyle,Agradecemos por escolher Quality Hotel e Suites Brasilia! Obrigado por nos avaliar!Ficamos muito felizes em saber que atingimos nosso objetivo, a sua satisfação.Esperamos revê-la em breve!Atenciosamente,Lêda MichilesSupervisora da Recepção

8/10 Good

Saif-Uddin, Nashville

Stayed 1 night in Jun 2023
Response from Lêda Michiles on 20 Jul 2023
Prezado Saif,Agradecemos por escolher Quality Hotel e Suites Brasilia! Obrigado por nos avaliar!Ficamos muito felizes em saber que atingimos nosso objetivo, a sua satisfação.Esperamos revê-lo em breve!Atenciosamente,Lêda MichilesSupervisora da Recepção

4/10 Poor

John, Eau Claire

Travelled with group
No airport transportation from the airport to the hotel as advertised.
Stayed 1 night in Feb 2023
Response from Lêda Michiles on 13 Apr 2023
Sr. John,Agradecemos por escolher Quality Hotel e Suites Brasilia! Obrigado por nos avaliar!Ficamos muito felizes em saber que atingimos nosso objetivo, a sua satisfação.Esperamos revê-lo em breve!Atenciosamente,Lêda MichilesSupervisora da Recepção

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer services
Response from Lêda Michiles on 7 Feb 2023
Sr. Javier,Agradecemos por escolher Quality Hotel e Suites Brasilia! Obrigado por nos avaliar!Ficamos muito felizes em saber que atingimos nosso objetivo, a sua satisfação.Esperamos revê-lo em breve!Atenciosamente,Lêda MichilesSupervisora da Recepção

10/10 Excellent

Juan Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent two nights here and it was lovely. We were given a very quiet room by the desk clerk. The breakfast was delicius.
Response from Lêda Michiles on 7 Feb 2023
Dear Juan,I would like to thank you for the availability in evaluating us!Only through this comments we have the opportunity to constantly improve our services and pursuing the excellence!Count on us whenever you need,Lêda MichilesFront Desk supervisorQuality Hotel Suites Brasília

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

6/10 Okay

Violet

Stayed 1 night in Oct 2022
Response from Lêda Michiles on 21 Oct 2022
Sra. Violet,Agradeço imensamente sua pontuação, fico muito feliz que sua experiência foi positiva! Esperamos recebê-la brevemente em nosso hotel!Atenciosamente,Lêda MichilesSupervisora de RecepçãoQuality Hotel Suites Brasília

8/10 Good

Dantas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to point of interest
Stayed 3 nights in Sep 2022
Response from Lêda Michiles on 10 Sept 2022
Dear Guest,Thank you for your time for evaluating our hotel. Your comments are very important so we can keep improving our services. Kind Regards,Lêda Michiles

10/10 Excellent

Gerald, Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were looking for a convenient, quiet hotel for an overnight stay between flights. This hotel exceeded our expectations at each point from check-in (quick/efficient) to room (spacious, quiet, clean, well-equipped) to breakfast (amazing in quality and quantity) to transportation assistance at check-out (quick). Check this place out and you will not be disappointed!
Stayed 1 night in Aug 2022
Response from Lêda Michiles on 8 Sept 2022
Dear Gerald,Thank you very much for evaluate the hotel in the guest survey at Expedia. You opinion and comments are very important for us. We apreciate your comment about our service.Will be a pleasure to receive you again.Best regards,Lêda Michiles

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was in excellent condition and super clean. Staff very friendly and helpful. The breakfast was amazing and had plenty of choices and fresh food. 👍
Stayed 1 night in Aug 2022
Response from Lêda Michiles on 17 Aug 2022
Dear Karla, I appreciate your willingness to review us! It's a great pleasure to know that we were able to make the best of your stay through our services and facilities that the hotel offers to give you greater comfort! Our main focus is to make our guests' experience enjoyable and create great memories, we expect to see you briefly! Best Regards, Lêda Michiles Front Desk Supervisor

10/10 Excellent

Phyllis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was VERY convenient to airport and family, easy to park at, across from mall. Bed was very comfortable
Stayed 4 nights in Jul 2022
Response from Lêda Michiles on 20 Jul 2022
Dear Phyllis, Thank you very much for evaluate the hotel in the guest survey at expedia. You opinion and comments are very important for us. Will be a pleasure to receive you again. Best regards, Lêda Michiles

10/10 Excellent

Ina, Palatine

Stayed 1 night in May 2022

6/10 Okay

Anadolu

Stayed 1 night in Apr 2022

8/10 Good

Jadma, Atlanta

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Good place to stay by the airport. Clean and friendly staff, but not much going on around.
Stayed 1 night in Jan 2022
Response from Lêda Michiles on 22 Feb 2022
Sr. Jadma, Agradeço imensamente sua pontuação no expedia, fico muito feliz que sua experiência foi positiva! Esperamos recebê-lo brevemente em nosso hotel! Atenciosamente, Lêda Michiles Supervisora de Recepção Quality Hotel Suites Brasília

10/10 Excellent

PAMELA XAVIER, Los Angeles

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

4/10 Poor

Arilto

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2021

6/10 Okay

jackson

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2021

8/10 Good

Layla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021
Response from Lêda Michiles on 29 Mar 2021
Sra. Layla, Agradeço imensamente sua pontuação no expedia, fico muito feliz que sua experiência foi positiva através dos nossos serviços! Esperamos recebê-la brevemente em nosso hotel! Atenciosamente, Lêda Michiles Supervisora de Recepção Quality Hotel Suites Brasília

10/10 Excellent

Erasmo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020
Response from Lêda Michiles on 29 Mar 2021
Sr. Erasmo, Agradeço imensamente sua pontuação no expedia, fico muito feliz que sua experiência foi positiva através dos nossos serviços! Esperamos recebê-lo brevemente em nosso hotel! Atenciosamente, Lêda Michiles Supervisora de Recepção Quality Hotel Suites Brasília

10/10 Excellent

Erasmo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020
Response from Lêda Michiles on 29 Mar 2021
Sr. Erasmo, Agradeço imensamente sua pontuação no expedia, fico muito feliz que sua experiência foi positiva através dos nossos serviços! Esperamos recebê-lo brevemente em nosso hotel! Atenciosamente, Lêda Michiles Supervisora de Recepção Quality Hotel Suites Brasília

10/10 Excellent

Erasmo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely service. Hotel has good value for money and it’s close to the airport.
Stayed 1 night in Nov 2020
Response from Lêda Michiles on 29 Mar 2021
Dear Erasmo, I appreciate your willingness to review us on Hoteis.com! It's a great pleasure to know that we were able to make the best of your stay through our services and facilities that the hotel offers to give you greater comfort! Our main focus is to make our guests' experience enjoyable and create great memories, we expect to see you briefly! Best Regards, Lêda Michiles Supervisora de Recepção Quality Hotel Suites Brasília

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Lêda Michiles on 21 Aug 2020
Sr. Daniel, Agradeço imensamente seu retorno! Fico feliz que sua hospedagem foi de acordo com as suas expectativas, esperamos recebê-lo brevemente em nosso hotel! Atenciosamente, Lêda Michiles Supervisora de Recepção Quality Hotel Suites Brasília

6/10 Okay

Verified traveller

Liked: Amenities
Very disappointed. I wouldn’t recommend this hotel. Read some others reviews before booking a room.
Stayed 3 nights in Jul 2020
Response from Lêda Michiles on 13 Aug 2020
Dear Guest, I would like to thank you for the availability in evaluating us! Only through this comments we have the opportunity to constantly improve our services and pursuing the excellence! Count on us whenever you need, Lêda Michiles Front Desk supervisor

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & Comfortable
Stayed just for an overnight to catch an early morning flight out. The room was what I expected: clean, comfortable and convenient to the airport.
Stayed 1 night in Jan 2020
Response from Leonardo on 20 Jan 2020
Dear Guest, It is great to hear that you had a great stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon! Warm regards, Leonardo Brentini | General Manager Quality Hotel e Suítes Brasília

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Leonardo on 20 Jan 2020
Olá Sr. Thiago, Muito obrigado por sua avaliação, fico muito feliz em saber que gostou do nosso hotel. Esperamos reve-lo em breve! Att, Leonardo Brentini Gerente Geral

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019
Response from Leonardo on 28 Oct 2019
Muito obrigado pela avaliação tão positiva do nosso hotel! Volte Sempre! Atenciosamente, Leonardo Brentini Gerente Geral

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019
Response from Léo on 7 Oct 2019
Ficamos muito contentes e honrados por sua avaliação tão positiva do nosso hotel! Muito obrigado e não deixe de nos procurar quando retornar para Brasília! Cordialmente, Leonardo Brentini Gerente Geral

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Inadequate Hot / Entree Vegan and Vegetarian Items at the breakfast buffet
Stayed 2 nights in Sep 2019
Response from Léo on 7 Oct 2019
Thank you for taking the time to review our hotel! It is great to hear your suggestions. We hope you will come back and visit us soon! Best Regards, Leonardo Brentini Gerente Geral

10/10 Excellent

willian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel near the city center. There is a mall within 10min walk. There is also the preference of metro station at 5min. walking
Stayed 1 night in Aug 2019
Response from Leonardo on 2 Sept 2019
Dear Mr Willian, It is great to hear that you had a Excellent stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon! Best regards, Leonardo Brentini | General Manager Quality Hotel e Suítes Brasília

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Great option for a short stay. I’ve stayed there a few times. Good amenities. Unfortunately the last time I stayed the bath towels were in pretty bad shape. They were very clean, but should have been replaced for new ones months ago.
Stayed 1 night in Jan 2019
Response from Leonardo on 13 Nov 2019
Muito obrigado por avaliar o Quality Hotel e Suites Brasília!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient to airport. Stayed here one night.
Stayed 1 night in Dec 2018
Response from Lêda Michiles on 29 Mar 2021
Prezado Hóspede, Agradeço imensamente seu retorno! Fico feliz que sua hospedagem foi de acordo com as suas expectativas, esperamos recebê-lo brevemente em nosso hotel! Atenciosamente, Lêda Michiles Supervisora de Recepção Quality Hotel Suites Brasília

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Leonardo on 25 Oct 2018
Agradecemos pela sua escolha ao nos eleger para o seu hotel em sua última vinda a Brasília e também pelo tempo disponibilizado em partilhar os seus comentários neste importante canal de viagens. Ficamos satisfeitos por saber que tenha gostado do nosso hotel e que desfrutou de uma excelente hospedagem! Será um prazer revê-lo em uma próxima oportunidade, portanto não hesite o contato. Cordialmente, Leonardo Brentini Gerente Geral

10/10 Excellent

Renan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
Amazing stay! The hotel was very modern and stylish, breakfast was delicious and the place by itself is beautiful. The room was very comfy and clean.
Stayed 2 nights in Sep 2018
Response from Leonardo on 11 Oct 2018
Dear Mr. Renan, It is great to hear that you had a great stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon! Best regards, Leonardo Brentini | General Manager Quality Hotel e Suítes Brasília

8/10 Good

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
It was a short trip from the airport. Nice and clean rooms, even had a minibar. Prices were ok. Very close ta a mall. I would stay at this hotel again
Stayed 1 night in Aug 2018
Response from Leonardo on 29 Aug 2018
Dear Jonas, It is great to hear that you had a wonderful stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon! Best regards, Leonardo Brentini | General Manager Quality Hotel e Suítes Brasília

10/10 Excellent

ANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best place to stay at Brasilia
The staff is wonderful, they are elegante and very polite! Every time I go Quality Suites Brasília I feel safe and confortable as if I were at home.
Stayed 2 nights in Jul 2018
Response from Leonardo on 29 Aug 2018
Dear Guest, Thank you very much for your comments of your recent experience of our services and structure! The comfort and warmth that we want our Guests to feel when staying with us are the main concern of our Associates, because we understand how important it is to be assisted and cared when away from home. Knowing that we could make you feel welcome and cared is more than a compliment for us! I´m glad you enjoyed these moments in our Hotel and hope to welcome you back again soon!!! Cordially,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and modern
Good location near shopping and residential district. Great breakfast buffet and amenities. Modern and clean
Stayed 2 nights in Apr 2018

6/10 Okay

Eduardo

The price that I paid was higher than on the website. And I'm not talking only about the ad, even after that, the final price on my reservation wasn't the same that the hotel charged me.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived very late and needed to leave early for the airport. Although breakfast officially began at 6:30, the hotel arranged for us to have breakfast at 6, which was very nice. Unfortunately, there was no airport shuttle on the weekend, so we needed to take a taxi both ways. The room was fine with a great kingsize bed.
Stayed 1 night in Mar 2018

4/10 Poor

Jay, Miami

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I was recommended by a client, stayed couple days
Front desk staff very negative, won't listen to simple request, always answering with NO. Foom service order taken by front desk staff, poor communication. No coffee available 5AM, front desk workers do not smile, you just don't feel welcome. The only exception was RESTAURANT MANAGER , CAROLINE. The hotel is new, but the culture is to say no to guests, even before listening
Stayed 2 nights in Nov 2017

10/10 Excellent

Marc Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
overall good, nothing to say about
Stayed 1 night in Sep 2017
Dear Valued Guest, It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon! Warm regards, Daniel Rocha | General Manager Quality Hotel e Suítes Brasília

10/10 Excellent

Jurandir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito obrigado pela escolha do Quality Hotel e Suites Brasília para sua hospedagem. Foi uma honra recebe-lo e ainda mais ler sua avaliação!! Aguardamos seu retorno! Cordialmente Daniel Rocha| Gerente Geral Quality Hotel e Suítes Brasília

10/10 Excellent

Luis Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and welcoming staff
Hotel staff is very friendly and welcoming. Room is clean and comfortable, even for a family with two kids like mine. Breakfast is Brazilian buffet style, good and free. Wifi and parking are free as well.

10/10 Excellent

K, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for Get Up and Go to the Airport
Very nice but basic accommodations. 10 min from airport and was perfect for our stay. Staff was nice and helped us with our bags to our room. We booked this hotel because of its location. Great for business travel or short stays.
Response from Alexandre Barros on 13 Jul 2016
Dear Guest, Thank you so much for putting some time aside to tell us about your stay at the Quality Hotel . It is only through constructive comments and feedback that we can always monitor and improve our services and facilities. Thank you again for sharing your experience and we hope to welcome you back in a near future. Sincerely, Alexandre Barros | General Manager Quality Hotel e Suítes Brasília