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"We had a wonderful stay. All the staff were excellent, professional, friendly and welcoming. Special mention for the team in Harry’s Bar and Restaurant. They were all excellent and the food was delicious!! We took our Jack Russell puppy with us and were a bit concerned after reading some of the reviews but from our experience this is a great hotel to take dogs. They’re welcome everywhere but the spa and all the staff made a fuss of him."

"Staff were very friendly, they offer 25% off treatments at this time of year. Had the gym to myself. The rooms were very clean. We really enjoyed our stay. Thank you!"

"The room was very clean/tidy, the staff were easy to deal with, very good experience on the 14th floor."

"Great room in the old cells. Staff were very good. We dropped our case in the morning and it was in our room when we returned to check in. Only quibble, restaurant area for breakfast isn't great. Cooked breakfast should come with toast rather than having to make your own. "

"Staff"

"We had a great one night stay. The hotel was a short walk from the station and we were able to check in as soon as we arrived as a room was ready. Room was lovely, a nice temperature. The breakfast was very good lots of choice. Staff were very friendly. The hotel was in a great position just a short walk to the centre. Would recommend."

"Everything. All the staff were courteous & the room was lovely."

"The suite with a view of the track was amazing. "

"Beautiful hotel, very clean and fantastic staff. Perfect location."