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Reviews of Natalie House - Boston

3 out of 5
Natalie House - Boston
39 Wiltshire Rd, Boston, MA

Reviews

8.6

Excellent

Rating 10 - Excellent. 12 out of 24 reviews" "
Rating 8 - Good. 10 out of 24 reviews" "
Rating 6 - Okay. 0 out of 24 reviews" "
Rating 4 - Poor. 1 out of 24 reviews" "
Rating 2 - Terrible. 1 out of 24 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Mary

Disliked: Amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Yevgeniy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very enjoyable and comfortable stay. The owner personally serves her customers and makes them feel at home. My room was spacious and clean. The breakfast was family style; my scrambled eggs were delicious. However the breakfast cost was extra. Also, I didn't have a bathroom in my room, but using the shared bathroom wasn't a problem at all. The area around the hotel is all residential, but you can easily walk to restaurants, transportation, or enjoy the nature near the Boston Reservoir. This place will be my choice #1 when I travel to Boston again.
Stayed 2 nights in Apr 2022
Response from Natalie on 6 May 2022
Thank you so much for your kind review. I am pleased you enjoyed your stay. Hope to see you again in the future.

2/10 Terrible

Reegan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
POORLY REPRESENTED ON EXPEDIA. Nowhere on the website does it mention that this is a room in someone’s personal house. It appears on Expedia that this is a B&B, which are usually wonderful and we stay at a lot, but this did not feel like a B&B. It felt like we were an awkward friend asking to sleep over. My biggest complaint is that it does not say ANYWHERE that there is a shared bathroom. In fact, from the way it is displayed on the website, it suggests that there is a private bath in each room. As someone who navigates this website frequently, I know what items to look for when booking and read top reviews, which is why I feel so betrayed by the website. Not only is it a shared bathroom, but it is the owners personal bathroom, littered with their personal items. Neither my husband nor I felt comfortable using the bathroom to get ready let alone shower, which was an important step to our morning today. On top of that, the Cape Cod room we chose shared a very thin wall with the bathroom, so our heads when we laid down were practically against the toilet on the other side, and any time anyone else used the bathroom we were awakened. This place was awkward, confusing, and a big waste of money for what we needed. Had it been properly presented on the website as a room in a home with a shared bathroom, we would not have chosen it for this stay.
Stayed 1 night in Apr 2022
Response from Natalie on 11 May 2022
Dear Reegan, We understand your confusion. You used to book hotels on the Expedia website, and this is not a hotel, this is a house. That is why we call it “Natalie House” and the very first picture you see is a picture of the house, not a hotel. When you click on “Room Information” and look at Bathroom info it says: “Shared bathroom”. I am sorry, you did not see it. Unfortunately, this is the only place on the Expedia website where we can show that. It does not show up on the main page. We will talk to Expedia tech support to figure out how they can help us to show it on the first page. I wish you would talk to me at the time of your arrival. We had a bedroom with a private bathroom available that night and I could easily move you there with no extra charge. We work hard and do everything to make our guests feel at home. Many of them are staying with us multiple times, every time they come to Boston. They appreciate the comfort, cleanness, convenience, and home-like atmosphere we provide. Best wishes for your future travels,

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was comfortable and quiet. Natalie, the host, was super friendly and interesting to talk to. She provided a hot home made breakfast with lots of additional options to meet various people's tastes. We definitely would love to return!
Stayed 1 night in Apr 2022
Response from Natalie on 18 Apr 2022
Thank you so much for taking the time to write us this great review! We’re glad you enjoyed your stay and hope to see you again in the future

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Host was very nice and accommodating. Place was super clean and comfortable.
Stayed 3 nights in Mar 2022
Response from Natalie on 5 Apr 2022
Thank you for your review. We hope to see you agan

10/10 Excellent

Halip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place in Boston!
Stayed 1 night in Nov 2021
Response from Natalie House on 9 Nov 2021
We’re so glad you enjoyed your stay with us. We hope you’ll come back on your next trip to Boston

8/10 Good

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Natalie was lovely and offered to make us eggs in the morning. We only stayed one night so it was a quick trip but less expensive than a hotel.
Stayed 1 night in Oct 2021
Response from Natalie on 8 Oct 2021
Thank you for your review. We hope to see you again in future

10/10 Excellent

Kate Armor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, walking distance to restaurants and Whole Foods. Rooms nicely decorated and had a mini-fridge. Bathroom had everything you could possibly need including Charmin Toilet Paper. Natalie was a delight-super friendly and helpful.
Stayed 2 nights in Sep 2021
Response from Natalie on 28 Sept 2021
Thank you so much for taking the time to leave us this review. We hope to see you again

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Natalie is a fantastic host! She did everything possible to ensure we had a great stay. The included breakfast was nice. The unit was clean and spacious and exactly what we needed for our quick trip to Boston.
Stayed 3 nights in Sep 2021
Response from Natalie on 8 Sept 2021
Thank you for your feedback. We look forward to welcoming you again.

10/10 Excellent

Myrta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming
Amazing and charming place! Highly recommended
Stayed 1 night in Aug 2021
Response from Natalie on 28 Aug 2021
Dear Myrta, Thank you for your review and happy you had a great stay. I hope to see you again soon.

8/10 Good

Shaun

Liked: Staff & service
Friendly and helpful. Very homely. Big selection of ‘condiments’ on breakfast table. Free waters. Lounge area and maybe free toiletries? Wasn’t sure as they looked more like the owners. Only thing to be aware of is there are steps/stairs! Quite a few of them. Also bathroom is shared but didn’t cause an issue at anytime unlike other places have.
Stayed 1 night in Aug 2021
Response from Natalie on 27 Aug 2021
Dear Shaun! Thank you for your review. We hope to have you stay with us again.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021
Response from Natalie on 22 Aug 2021
Thank you!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice. We didn't stay for breakfast although it was offered. The parking is pretty dicey around the property and I wish that it had more of an outside marking.
Stayed 1 night in Jul 2021
Response from Natalie on 20 Jul 2021
Thank you for your review. Welcome back anytime.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Natalie is very welcoming and accommodating towards dietary needs, she give dairy free options and plenty of options for a nutritious breakfast. This was very surprising and stood out to me the most.
Stayed 2 nights in Jun 2021
Response from Natalie on 3 Jul 2021
Thank you for your review. We hope to see you again.

8/10 Good

Darcy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but shared bathroom was no listed.
Stayed 1 night in Jun 2021
Response from Natalie on 3 Jul 2021
Thank you for your feedback. Hope we can see you again

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Natalie welcomed us like she was a sister and treated us that way for the whole five days.
Stayed 5 nights in Jun 2021
Response from Natalie on 28 Jun 2021
Thank you for the great review. We hope to see you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and furnishings were great. Our host was very friendly and accepting.
Stayed 3 nights in Jun 2021
Response from Natalie on 13 Jun 2021
Thank you for your review! I hope to see you again

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Natalie on 9 Jun 2021
Thank you Alice! I hope to see you again

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Natalie was very gracious and accommodating. She went above and beyond to meet my needs for my stay in Boston. The room and shared bathroom were very clean. There was a mini fridge in the room, as well as a TV and WIFI which were very helpful. Natalie made a wonderful breakfast and also had other choices available like cereal and yogurt. Of course the most important choice (for me) was coffee! There was other choices as well. This has been my 3rd stay at the Natalie House and I recommend it as a great place to stay in Boston!
Stayed 1 night in May 2021
Response from Natalie on 3 May 2021
Thank you so much for staying with us! We hope to see you again...

8/10 Good

Jerry, Hutchinson ks

Travelled with partner
Nice clean room in a great location Breakfast was good and owner friendly
Stayed 2 nights in Sep 2020
Response from Natalie on 29 Sept 2020
Thank you for your review. We hope to see you again in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice place to spend a night
This is a house in the middle of a neighborhood. It is quiet and safe. Plenty of street parking. There are several rooms on the main floor all sharing a common bathroom. It was clean, they were friendly, and provided a nice sit down breakfast. The decor is slightly dated. The bed was comfortable. It is walking distance to at least 6 different types of cuisine. We were dropping off our daughter at BC which is 10 minutes away. I would stay here again.
Stayed 1 night in Aug 2020
Response from Natalie on 2 Sept 2020
Thank you for your feedback! We will be happy to see you again!

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little cozy place. Clean and very convenient to everywhere.
Stayed 3 nights in Mar 2020
Response from Natalie on 12 Mar 2020
Thank you very much for the great feedback! I'm happy that you enjoyed your stay

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little house! You fell like a king because Nathalie is cooking for you in the morning and she is such a sweet person! Everything is at your disposition!
Stayed 2 nights in Feb 2020
Response from Natalie on 10 Mar 2020
Thank you for visiting Natalie House. We will be happy to see you again.

8/10 Good

Fe, Boston, MA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really cute space! The neighborhood looked a little sketchy, but it was really quiet. The woman who showed us to our room was knowledgable and sweet. The room was put together nicely as well. My one complaint was that, being an older house, you could easily hear what was going on in other people's rooms and out in the hallway. There was only 2 bathrooms, which was a pitty because I wanted a nice soak in the tub. However, we were there to see a concert so it suited our needs perfectly.
Stayed 1 night in Feb 2020
Response from Natalie on 10 Mar 2020
Natalie House is located in one of Boston's old and quiet family neighborhoods, away from City noise. There are two bathrooms on the first floor and two bathrooms upstairs. Sorry, you could not soak in the tub. We glad that our home suited your needs. Please, come back for your next concert.