Title: Marriott Vacation Club® at Custom House, Boston Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Marriott Vacation Club® at Custom House, Boston Eco-certified hotel with fitness centre and 24-hour front desk ![Rooftop terrace](https://images.trvl-media.com/lodging/1000000/130000/122600/122540/14b08573.jpg?impolicy=resizecrop&rw=598&ra=fit) ![1 bedroom, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/130000/122600/122540/75e4e60b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Mini-fridge, microwave, coffee/tea maker, cookware/dishes/utensils](https://images.trvl-media.com/lodging/1000000/130000/122600/122540/49e163ad.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/1000000/130000/122600/122540/f51256b0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/130000/122600/122540/w3995h2667x5y0-1c9493ae.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Marriott Vacation Club at Custom House in downtown Boston offers families an arcade/game room and playground. Guests enjoy in-room WiFi, gym access, and an evening bar. Visitors consistently praise the attentive staff who enhance the experience. 9.4 Exceptional ## Popular amenities - 24/7 front desk - Parking available - Bar - Breakfast available - Gym - Laundry £293 includes taxes & fees 28 Sept - 29 Sept ## Room options ### Check availability for these dates # Tonight [Sept 17 - Sept 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=122540&PinnedHotelID=122540&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=122540&PinnedHotelID=122540&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 18 - Sept 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=122540&PinnedHotelID=122540&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=122540&PinnedHotelID=122540&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 19 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=122540&PinnedHotelID=122540&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=122540&PinnedHotelID=122540&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=122540&PinnedHotelID=122540&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=122540&PinnedHotelID=122540&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds Showing 4 of 4 rooms ![32-inch flat-screen TV with satellite channels, pay films](https://images.trvl-media.com/lodging/1000000/130000/122600/122540/d4aa6722.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Non Smoking 9.8 Exceptional 25 reviews ### Highlights Air conditioning Mini-fridge Flat-screen TV Blackout curtains Separate bedroom Sofa bed - double Hairdryer Shower/bath combination - 452 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![32-inch flat-screen TV with satellite channels, pay films](https://images.trvl-media.com/lodging/1000000/130000/122600/122540/d4aa6722.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom (Mobility Accessible, Tub) ### Highlights Air conditioning Mini-fridge Flat-screen TV Blackout curtains Sofa bed Separate bedroom Hairdryer Shower/bath combination - 452 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![32-inch flat-screen TV with satellite channels, pay films](https://images.trvl-media.com/lodging/1000000/130000/122600/122540/d4aa6722.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom (Hearing Accessible) ### Highlights Air conditioning Mini-fridge Flat-screen TV Blackout curtains Sofa bed Separate bedroom Hairdryer Shower/bath combination - 452 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![32-inch flat-screen TV with satellite channels, pay films](https://images.trvl-media.com/lodging/1000000/130000/122600/122540/d4aa6722.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower) 10.0 Exceptional 1 review ### Highlights Air conditioning Mini-fridge Flat-screen TV Blackout curtains Sofa bed Separate bedroom Hairdryer Shower/bath combination - 452 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ## You may also like Ad ![Indoor pool](https://images.trvl-media.com/lodging/22000000/21910000/21904300/21904239/841c68d6.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn & Suites Boston/Waltham Waltham - Pool - Breakfast included - Pet-friendly - Parking included 9.4 Exceptional 1,391 reviews £122 includes taxes & fees 21 Sept - 22 Sept [](https://www.expedia.co.uk/Boston-Hotels-Hampton-Inn-Suites-BostonWaltham.h21904239.Hotel-Information?chkin=2025-9-21&chkout=2025-9-22&rm1=a2®ionId=178239&destination=Boston (and vicinity)&destType=MARKET&latLong=42.359355,-71.059785&searchId=b3b42e57-4006-4c89-948d-7a80e2b5cfd0&top_cur=GBP) Ad ![Free daily continental breakfast ](https://images.trvl-media.com/lodging/1000000/220000/213900/213894/520cea74.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Homewood Suites by Hilton Boston-Peabody Peabody - Pool - Breakfast included - Pet-friendly - Parking included 8.4 Very good 1,004 reviews £168 includes taxes & fees 21 Sept - 22 Sept [](https://www.expedia.co.uk/Boston-Hotels-Homewood-Suites-By-Hilton-Boston-Peabody.h213894.Hotel-Information?chkin=2025-9-21&chkout=2025-9-22&rm1=a2®ionId=178239&destination=Boston (and vicinity)&destType=MARKET&latLong=42.359355,-71.059785&searchId=b3b42e57-4006-4c89-948d-7a80e2b5cfd0&top_cur=GBP) Ad ![Terrace/patio](https://images.trvl-media.com/lodging/39000000/38980000/38980000/38979980/895877cc.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn Boston Woburn Woburn - Pool - Breakfast included - Pet-friendly - Parking included 9.2 Wonderful 1,177 reviews £152 includes taxes & fees 28 Sept - 29 Sept [](https://www.expedia.co.uk/Boston-Hotels-Hampton-Inn-Woburn-Boston.h38979980.Hotel-Information?chkin=2025-9-28&chkout=2025-9-29&rm1=a2®ionId=178239&destination=Boston (and vicinity)&destType=MARKET&latLong=42.359355,-71.059785&searchId=b3b42e57-4006-4c89-948d-7a80e2b5cfd0&top_cur=GBP) Ad ![Flat-screen TV](https://images.trvl-media.com/lodging/49000000/48880000/48879900/48879812/bfe287d7.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn Boston Logan Airport Chelsea Chelsea - Breakfast included - Free airport shuttle - Pet-friendly - Free WiFi 9.0 Wonderful 2,193 reviews £161 includes taxes & fees 21 Sept - 22 Sept [](https://www.expedia.co.uk/Boston-Hotels-Hampton-Inn-Boston-Logan-Airport-Chelsea.h48879812.Hotel-Information?chkin=2025-9-21&chkout=2025-9-22&rm1=a2®ionId=178239&destination=Boston (and vicinity)&destType=MARKET&latLong=42.359355,-71.059785&searchId=b3b42e57-4006-4c89-948d-7a80e2b5cfd0&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/22600/22512/bb4335b4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Boston Marriott Cambridge MIT - Free WiFi - Restaurant - Air conditioning - Gym 8.8 Excellent 1,004 reviews £195 includes taxes & fees 21 Sept - 22 Sept [](https://www.expedia.co.uk/Boston-Hotels-Boston-Marriott-Cambridge.h22512.Hotel-Information?chkin=2025-9-21&chkout=2025-9-22&rm1=a2®ionId=178239&destination=Boston (and vicinity)&destType=MARKET&latLong=42.359355,-71.059785&searchId=b3b42e57-4006-4c89-948d-7a80e2b5cfd0&top_cur=GBP) Ad ![Terrace/patio](https://images.trvl-media.com/lodging/39000000/38860000/38858600/38858569/9f9a5f46.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Homewood Suites by Hilton Boston Woburn Woburn - Pool - Breakfast included - Pet-friendly - Parking included 9.0 Wonderful 464 reviews £143 includes taxes & fees 28 Sept - 29 Sept [](https://www.expedia.co.uk/Boston-Hotels-Homewood-Suites-Boston-Woburn.h38858569.Hotel-Information?chkin=2025-9-28&chkout=2025-9-29&rm1=a2®ionId=178239&destination=Boston (and vicinity)&destType=MARKET&latLong=42.359355,-71.059785&searchId=b3b42e57-4006-4c89-948d-7a80e2b5cfd0&top_cur=GBP) Ad ![Bar (on property)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/18900/18817/aecaeb82_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Boston Marriott Newton Auburndale - Pool - Pet-friendly - Free WiFi - Restaurant 8.2 Very good 1,011 reviews £138 includes taxes & fees 28 Sept - 29 Sept [](https://www.expedia.co.uk/Boston-Hotels-Boston-Marriott-Newton.h18817.Hotel-Information?chkin=2025-9-28&chkout=2025-9-29&rm1=a2®ionId=178239&destination=Boston (and vicinity)&destType=MARKET&latLong=42.359355,-71.059785&searchId=b3b42e57-4006-4c89-948d-7a80e2b5cfd0&top_cur=GBP) Ad ![Restaurant](https://images.trvl-media.com/lodging/2000000/1080000/1071900/1071878/925a86ed.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn & Suites Boston Crosstown Center South End - Pool - Breakfast included - Pet-friendly - Free WiFi 7.8 Good 1,303 reviews £144 includes taxes & fees 21 Sept - 22 Sept [](https://www.expedia.co.uk/Boston-Hotels-Hampton-Inn-Suites-Boston-Crosstown-Center.h1071878.Hotel-Information?chkin=2025-9-21&chkout=2025-9-22&rm1=a2®ionId=178239&destination=Boston (and vicinity)&destType=MARKET&latLong=42.359355,-71.059785&searchId=b3b42e57-4006-4c89-948d-7a80e2b5cfd0&top_cur=GBP) Ad ![Peruvian cuisine](https://images.trvl-media.com/lodging/11000000/10120000/10118700/10118614/e4d256d2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Godfrey Hotel Boston Downtown Boston - Pet-friendly - Restaurant - Air conditioning - Gym 9.4 Exceptional 4,432 reviews £225 includes taxes & fees 21 Sept - 22 Sept [](https://www.expedia.co.uk/Boston-Hotels-The-Godfrey-Hotel-Boston.h10118614.Hotel-Information?chkin=2025-9-21&chkout=2025-9-22&rm1=a2®ionId=178239&destination=Boston (and vicinity)&destType=MARKET&latLong=42.359355,-71.059785&searchId=b3b42e57-4006-4c89-948d-7a80e2b5cfd0&top_cur=GBP) Ad ![Lobby](https://images.trvl-media.com/lodging/60000000/59840000/59831600/59831559/07361bc5.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn & Suites Watertown Boston Watertown - Breakfast included - Pet-friendly - Free WiFi - Air conditioning 9.4 Exceptional 1,009 reviews £132 includes taxes & fees 21 Sept - 22 Sept [](https://www.expedia.co.uk/Boston-Hotels-Hampton-Inn-Suites-Watertown-Boston.h59831559.Hotel-Information?chkin=2025-9-21&chkout=2025-9-22&rm1=a2®ionId=178239&destination=Boston (and vicinity)&destType=MARKET&latLong=42.359355,-71.059785&searchId=b3b42e57-4006-4c89-948d-7a80e2b5cfd0&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBoston-Hotels-Marriott-Vacation-Club-Pulse-At-Custom-House.h122540.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBoston-Hotels-Marriott-Vacation-Club-Pulse-At-Custom-House.h122540.Hotel-Information) ## About the area Located in Downtown Boston, a neighbourhood in Boston, Marriott Vacation Club® at Custom House, Boston is near a metro station. Faneuil Hall Marketplace and Copley Place are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Boston Public Garden and Boston Common. Looking to enjoy an event or a match? See what's going on at TD Garden or Fenway Park. Take the opportunity to explore the area for water adventures such as sailing. [Visit our Boston travel guide](https://www.expedia.co.uk/Boston.dx178239) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.35905%2C-71.05356&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=a5gtCGsMjXjfJHT4r-W91CfeDTI=) 3 Mckinley Square, Boston, MA, 02109 ### What's nearby - Faneuil Hall Marketplace - 3 min walk - 0.2 miles - New England Aquarium - 3 min walk - 0.2 miles - TD Garden - 14 min walk - 0.8 miles - Boston Common - 18 min walk - 1.0 mile - Boston Convention and Exhibition Center - 19 min walk - 1.0 mile ### Getting around - Aquarium - 2 min walk - South Station - 13 min walk - Boston, MA (BNH-Boston Harbor Seaplane Base) - 18 min drive ### Restaurants - ‪Bostonia Public House - ‬1 min walk - ‪The Hong Kong - ‬1 min walk - ‪7-Eleven - ‬1 min walk - ‪Granary Tavern - ‬2 min walk - ‪Warehouse Kitchen + Sports Bar - ‬2 min walk ## About this property ### Marriott Vacation Club® at Custom House, Boston Eco-certified hotel near Faneuil Hall Marketplace Located close to TD Garden and Boston Common, Marriott Vacation Club® at Custom House, Boston provides dry cleaning/laundry services, a bar and a gym. Guests can connect to free in-room WiFi. Other perks at this hotel include: - Continental breakfast (surcharge), free bike hire and valet parking (surcharge) - Express check-out, a 24-hour front desk and games - A porter/bellboy, a lift and a billiards/pool table - Guest reviews give top marks for the helpful staff and location Room features All 84 rooms boast comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. More conveniences in all rooms include: - Bathrooms with shower/bath combinations and free toiletries - 32-inch flat-screen TVs with premium channels - Mini fridges, microwaves and cookware/dishes/utensils ### Awards and affiliations Eco-certified property This property participates in Audubon – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy. ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Valet parking on site (USD 56 per day; includes in/out privileges) - Onsite parking includes off-street options ### Food and drink - Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 2 to 10 for adults and USD 2 to 10 for children - A bar/lounge ### Things to do - Billiards/pool table - Free bicycle rentals - Games - Gym ### Family friendly - In-room microwave - In-room sofa bed - Laundry facilities - Mini-fridge - Separate bedroom ### Conveniences - 24-hour front desk - Laundry facilities ### Guest services - Change of bedsheets (on request) - Dry cleaning/laundry service - Porter/bellhop ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices in meeting rooms - Lever door handles - Lift - Low-height door lock - Low-height electrical sockets in bathroom - Low-height view port in door - Portable bathtub seat - Visual alarms in hallways - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 25 floors - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Double sofa bed ### Bathroom - Free toiletries - Hair dryer - Partially-open bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch flat-screen TV with premium satellite channels - Pay films ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Microwave - Mini-fridge ### More - Air conditioning (climate-controlled) - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: anytime Minimum check-in age - 21 ### Check-out Check-out before 11 AM Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Renovations and closures The property will be renovating from 5 January 2026 to 30 April 2026 (completion date subject to change). The following areas are affected: - Lift During renovations, the hotel will make every effort to minimise noise and disturbance. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for continental breakfast: approximately USD 2.00 to 10.00 for adults and USD 2.00 to 10.00 for children - Valet parking fee: USD 56 per day (in/out privileges) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a smoke detector and outdoor lighting This property is professionally cleaned This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) Property Registration Number ROC-11545442-009 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Boston Villas Marriott Vacation Club Pulse Custom House Boston Aparthotel Marriott's Custom House Villas Marriott's Custom House Villas Aparthotel Marriott's Custom House Villas Aparthotel Boston Villas Boston Marriott's Boston Custom House Villas Aparthotel Marriott Vacation Club Pulse Custom House Aparthotel Marriott Vacation Club Pulse Custom House Boston Marriott Vacation Club Pulse Custom House Marriotts Custom Resort Marriotts Custom Hotel Marriotts Custom Hotel Marriott\`s Custom House Hotel Boston Marriotts Custom Resort Marriott Boston Marriott Vacation Club Pulse at Custom House Boston Marriott's Boston Custom House Villas ## Frequently asked questions ### Is Marriott Vacation Club® at Custom House, Boston pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at Marriott Vacation Club® at Custom House, Boston? > As of 17 Sept 2025, prices found for a 1-night stay for 2 adults at Marriott Vacation Club® at Custom House, Boston on 28 Sept 2025 start from £292.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Boston-Hotels-Marriott-Vacation-Club-Pulse-At-Custom-House.h122540.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Marriott Vacation Club® at Custom House, Boston? > Valet parking is available for USD 56 per day. ### What time is check-in at Marriott Vacation Club® at Custom House, Boston? > Check-in start time: 4:00 PM; check-in end time: anytime. ### What time is check-out at Marriott Vacation Club® at Custom House, Boston? > Checkout is at 11 AM. ### Where is Marriott Vacation Club® at Custom House, Boston located? > Located in Downtown Boston, this eco-certified hotel is within a 15-minute walk of Faneuil Hall Marketplace and TD Garden. Boston Common and Boston Public Garden are also within 1 mi (2 km). Aquarium and State St. Station are within a 5-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Marriott Vacation Club® at Custom House, Boston Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.6 Location ### 9.6 Staff & service ### 9.2 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 439 8 - Good 97 6 - Okay 22 4 - Poor 8 2 - Terrible 4 ### 10/10 Excellent #### Terri 10 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great checkin process, staff extremely friendly and helpful with directions etc. ##### Terri Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Vincent 15 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great! ##### Vincent Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### joe 4 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. Great amenities ##### joe Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Brian 21 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is such a great hidden gem! We LOVED the observation deck and the history throughout the hotel. The rooms were well maintained and the high ceilings make the room seem so much bigger. It’s steps from Quincy market and Faneuil! We will definitely stay here on our next trip to Boston ##### Brian Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### David 26 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel and great staff. The rooms are first-come, first-served, so if you are given a lower room (we received one on the 1st floor), kindly ask to be switched to a higher room the next day. They were great about that. Very large rooms, clean and spacious - perfect for a family traveling! ##### David Stayed 4 nights in Aug 2025 ### 8/10 Good #### Cheryle 29 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The view was amazing ##### Cheryle Stayed 3 nights in Jul 2025 ### 8/10 Good #### Shara 25 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Loved the Museum like atmosphere! ![](https://a.travel-assets.com/ugc/hotel-reviews/22d48f9c-f6eb-4d65-8b74-4ed96244abc0-1750883319027.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d5ce0444-bc74-44c3-9d6d-1095dca39453-1750883318460.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Shara Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Scott 20 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A beutiful historic hotel in the best location is boston. Valet parking made it easy. The tob observation area allowed us to see all over boston from tables . The bar drinks were nice. An elegant hotel with spacious rooms. ##### Scott Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Jeffrey 31 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Overall an excellent property. Everyone on staff at all levels were so friendly and accommodating ##### Jeffrey Stayed 3 nights in May 2025 ### 10/10 Excellent #### Robert 15 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent stay Great stay with the family. Easily able to put a pack n play in the bedroom and a blow up toddler bed in the sitting room. Clean hotel with great staff. ##### Robert Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Alison 14 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was amazing and so kind. The hotel is unique and spacious and had everything we needed. The location was great as well. ##### Alison Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Danielle 24 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Loft room was amazing! ##### Danielle Stayed 2 nights in Mar 2025 ### 8/10 Good #### Cory 16 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Clean and spacious room. ##### Cory Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Luzminia 15 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful historic hotel in great location ##### Luzminia Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Kerry 14 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Lovely spacious hotel in a great location in a very historical building. We travelled with our teenage son and we had plenty of space for our 4 night stay. ##### Kerry Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Verified traveller 29 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We loved our stay! Perfect for our family of four. Loved the neighborhood and the entire space was beautiful and well decorated for the holidays. ##### Verified traveller Stayed 1 night in Dec 2024 ### 8/10 Good #### chadaporn 22 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good location, friendly staffs ##### chadaporn Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Ashley 17 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Our stay was perfect. Room was clean and spacious. Property is beautiful. ##### Ashley Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Yuecheng 24 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Walking distance to Quincy market ##### Yuecheng Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Cynthia 9 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful landmark hotel Gorgeous rooms with 16’ ceilings, well appointed. Could use a little painting here and there. Location can be beat! Would return! ##### Cynthia Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Justin 4 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the Rooms and the Area was great to walk to many restaurants and attractions ##### Justin Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Khristopher 7 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. Staff and hotel were beyond expectations. ##### Khristopher Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Julianna 5 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This historical icon provided exemplary service and views that truly took your breath away. The property itself was clean and very comfortable. Easy access to public transportation and well situated for many walkable sites. The staff were approachable and considerate of our needs. We will be returning for any future trips to Boston. Thank you, Marriott Vacation Club at Custom House ##### Julianna Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### MaryAnn 13 Feb 2025 Liked: Property conditions & facilities, room comfort #### Hotel Review Would love to come back to stay again; but only in room on a floor high enough and/ or on side where my wife did not here train noise which bothered her ##### MaryAnn Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Virginia 16 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful spot! Great stay! We have stayed here many times & are always pleased! All the staff is lovely and accommodating! Great location! A short walk to the North End with fabulous Italian restaurants galore. And, of course, a stop at the modern bakery on Hanover street for cannolis and cappuccino ! ##### Virginia Stayed 1 night in Dec 2024 ## Expedia's Latest Trends ### Hotels > [Hilton Boston Park Plaza](https://www.expedia.co.uk/Boston-Hotels-Boston-Park-Plaza.h4215.Hotel-Information) > > [The Bostonian Boston](https://www.expedia.co.uk/Boston-Hotels-The-Bostonian-Boston.h15159.Hotel-Information) > > [Seaport Hotel Boston](https://www.expedia.co.uk/Boston-Hotels-Seaport-Hotel-Boston.h79888.Hotel-Information) > > [The Colonnade Hotel Back Bay](https://www.expedia.co.uk/Boston-Hotels-The-Colonnade-Hotel-Back-Bay.h12660.Hotel-Information) > > [The Westin Copley Place, Boston, a Marriott Hotel](https://www.expedia.co.uk/Boston-Hotels-The-Westin-Copley-Place.h4443.Hotel-Information) > > [Revere Hotel Boston Common](https://www.expedia.co.uk/Boston-Hotels-Revere-Hotel-Boston-Common.h16680.Hotel-Information) > > [The Westin Boston Seaport District](https://www.expedia.co.uk/Boston-Hotels-The-Westin-Boston-Seaport-District.h1450057.Hotel-Information) > > [Premier Suites - Bay Village](https://www.expedia.co.uk/Boston-Hotels-Premier-Suites-Bay-Village.h76165648.Hotel-Information) > > [YOTEL Boston](https://www.expedia.co.uk/Boston-Hotels-YOTEL-Boston.h18090311.Hotel-Information) > > [Harborside Inn Of Boston](https://www.expedia.co.uk/Boston-Hotels-Harborside-Inn-Of-Boston.h202814.Hotel-Information) > > [citizenM Boston North Station](https://www.expedia.co.uk/Boston-Hotels-CitizenM-Boston-North-Station.h33870542.Hotel-Information) > > [Hotel 1868](https://www.expedia.co.uk/Boston-Hotels-Hotel-1868.h27111655.Hotel-Information) > > [DoubleTree Suites by Hilton Hotel Boston - Cambridge](https://www.expedia.co.uk/Boston-Hotels-DoubleTree-Suites-By-Hilton-Hotel-Boston-Cambridge.h946.Hotel-Information) > > [Omni Boston Hotel at the Seaport](https://www.expedia.co.uk/Boston-Hotels-Omni-Boston-Hotel-At-The-Seaport.h68014393.Hotel-Information) > > [The Newbury Boston](https://www.expedia.co.uk/Boston-Hotels-The-Newbury-Boston.h395.Hotel-Information) > > [The Charles Hotel](https://www.expedia.co.uk/Boston-Hotels-The-Charles-Hotel.h15861.Hotel-Information) > > [Fairmont Copley Plaza, Boston](https://www.expedia.co.uk/Boston-Hotels-Fairmont-Copley-Plaza.h25981.Hotel-Information) > > [The Revolution Hotel](https://www.expedia.co.uk/Boston-Hotels-The-Revolution-Hotel.h30080227.Hotel-Information) > > [Holiday Inn Boston - Cambridge Area by IHG](https://www.expedia.co.uk/Boston-Hotels-Holiday-Inn-Boston-Bunker-Hill-Area.h7370.Hotel-Information) > > [Sheraton Boston, a Marriott Hotel](https://www.expedia.co.uk/Boston-Hotels-Sheraton-Boston.h22046.Hotel-Information) > > [Studio Allston Hotel](https://www.expedia.co.uk/Boston-Hotels-Studio-Allston-Hotel.h22757092.Hotel-Information) > > [Kimpton Marlowe Hotel by IHG](https://www.expedia.co.uk/Boston-Hotels-Kimpton-Marlowe-Hotel.h903185.Hotel-Information) > > [The Lenox Hotel Boston](https://www.expedia.co.uk/Boston-Hotels-The-Lenox-Hotel-Boston.h6446.Hotel-Information) > > [Holiday Inn Express Boston by IHG](https://www.expedia.co.uk/Boston-Hotels-Holiday-Inn-Express-Boston.h116764.Hotel-Information) > > [Hampton Inn Boston Seaport District](https://www.expedia.co.uk/Boston-Hotels-Hampton-Inn-Boston-Seaport.h55421972.Hotel-Information) > > [Copley Square Hotel, a FOUND Hotel](https://www.expedia.co.uk/Boston-Hotels-Copley-Square-Hotel.h16067.Hotel-Information) > > [Boston Marriott Copley Place](https://www.expedia.co.uk/Boston-Hotels-Boston-Marriott-Copley-Place.h22961.Hotel-Information) > > [Canopy By Hilton Boston Downtown](https://www.expedia.co.uk/Boston-Hotels-Canopy-By-Hilton-Boston-Downtown.h73115446.Hotel-Information) > > [AC Hotel by Marriott Boston Downtown](https://www.expedia.co.uk/Boston-Hotels-AC-Hotel-By-Marriott-Boston-Downtown.h19949402.Hotel-Information) > > [Boston Marriott Cambridge](https://www.expedia.co.uk/Boston-Hotels-Boston-Marriott-Cambridge.h22512.Hotel-Information)