Lobby sitting area

Reviews of B&B HOTEL Bordeaux Centre Bègles

3 out of 5
B&B HOTEL Bordeaux Centre Bègles
1, place des Terres Neuves, Begles, Gironde

Reviews

8.2

Very good

Rating 10 - Excellent. 94 out of 276 reviews" "
Rating 8 - Good. 128 out of 276 reviews" "
Rating 6 - Okay. 41 out of 276 reviews" "
Rating 4 - Poor. 6 out of 276 reviews" "
Rating 2 - Terrible. 7 out of 276 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Shelly

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Luis

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property promoted working air conditioning. NO Air conditioning at all. The sanitary conditions also below par. The manager understood our perceptions and the real situation or conditions at the moment and refunded payment charged.
Stayed 2 nights in Sep 2023
Response from f on 20 Sept 2023
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Fatima 1ère Réceptionniste.

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, amenities
Air conditioning didn’t work on a really hot evening. Double room was absolutely tiny, as was the bathroom
Stayed 1 night in Sep 2023
Response from f on 20 Sept 2023
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Fatima 1ère Réceptionniste.

10/10 Excellent

John

Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel avec accès direct au centre ville en TRAM
Bon séjour au B&B Bordeaux centre Bègles. La reception se fait par un accueil physique. Les chambres sont fonctionnelles et propres. En cas de forte circulation, le bruit de la route peut être fatiguant. Très fort lorsque la fenêtre est ouverte. L'accès au centre ville par la ligne de Tram en bas de l'Hotêl est très pratique.
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good breakfast and easy to locate. Was a simple option for an overnight stay but if I was exploring Bordeaux it is maybe a bit far out to walk and the surrounding area can be a bit intimidating at night but was fine for what we needed.
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Amenities
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Dawn

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Basic but clean and comfy
Good for a one night stay for business, 20 mins walk to the train station, clean enough, comfy enough, no frills. A very basic room that just about does the job.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great check in, spoke English very well. Minimal , basic room, but clean and adequate
Stayed 1 night in Apr 2019
Response from Ambre on 12 May 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to transit, out the front door. English speaking staff Small, basic accommodation, but clean and good quality
Stayed 1 night in Apr 2019
Response from Fatima. on 3 May 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Bien cordialement Fatima Receptionnist

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Just 15 min from city centre by tram line C that stops in front of the B&B. Room was cleaned and comfortable. As we arrived we found a very nice and welcoming staff at the reception. Totally recommend!
Stayed 1 night in Apr 2019
Response from Fatima. on 1 May 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bien cordialement Fatima The receptionist.

6/10 Okay

Thomas

Liked: Staff & service
Disliked: Room comfort
Basic Hotel
A pod type B & B with very small rooms and very basic.
Stayed 3 nights in Sep 2018
Response from Ambre on 24 Oct 2018
Dear Thomas, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018
Response from Ambre on 26 Sept 2018
Dear Christopher, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

Petra

Nice and convenient to public transport
Found this Hotel very good, Receptionist was super helpful and spoke good English. The tram stop was across the road and took us directly into Bordeaux city centre. Only downside was, I think it must have been some sort of an alarm went off at 1.00am and it took about 10 minutes before someone turned it off, needless to say everyone on 3rd floor was woken and standing in passageway wondering what was happening.
Stayed 1 night in Aug 2018
Response from Ambre on 2 Sept 2018
Greetings Petra, Thank you for your nice comment ! We are glad you enjoyed your stay, even with the fire alarm going off in the middle of the night and waking you up. We apologise if you think it took a long time before turning off, unfortunately the fire alarm can not be shut down early, even for false alarms like it was on this day. We hope to see you again soon in our hotel ! Best regards,

10/10 Excellent

yun ngor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Slightly away from downtown , but easily accessible by Tram that stops right in front . Very pleasant and helpful staff . Rooms small , though expected
Stayed 1 night in Jun 2018
Response from Lauriane on 17 Jun 2018
Dear Guest, Thank you very much for your kind review ! We hope to see you again very soon ! Sincerely,

10/10 Excellent

Sarah, Okinawa, JP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent spot and great price
We found this little gem last minute needing a hotel close to the train station in Bordeaux. The beds were comfy, the coffee fantastic, the price was excellent. The shower had great water pressure and was nice and hot. Didn't try the breakfast because we went to the nearby cafe. Cafe, brasserie, grocery store and pharmacy all within a block. This was our favorite hotel for the comfort, price and location. Highly recommend!!!
Stayed 1 night in Dec 2017

8/10 Good

Murat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's near the city and everywhere. It's clean
Stayed 1 night in Jun 2017

10/10 Excellent

Susanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Very good

10/10 Excellent

GILES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for our needs
Stayed here for one night for the Bordeaux Marathon. 20 mins from centre by tram but the tram stop was directly outside the hotel and frequent service, so great location wise. Hotel was clean, comfortable and convenient. Vending machines available 24/7 - great. Front desk were courteous and helpful. Shops outside hotel include patisserie and convenience store. If looking for good value and you don't mind the tram rides, i'd happily have stayed longer.

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, simple, easy to get into the city centre
The hotel ticked the boxes for our stay. We stayed 4 nights and had a pleasant stay. You get a code for the room and wifi, which is easier than a keycard. The room was clean and comfortable. There are no tea/coffee facilities or free toiletries in the rooms. There is body wash/soap installed in the shower though. The shower was warm and had good pressure. Everything was clean and new. Our towels were changed daily. Check-in was easy, but note you will pay local tax upon arrival. There are vending machines in the lobby for instant coffee/tea/snacks. We didn't try the breakfast. The supermarket and restaurant next door were both handy. The tram is convenient and runs late on weekends, so commuting is very easy. Recommend the hotel.

6/10 Okay

Lauren, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable
Made the mistake of booking a four bed room for us two couples, would have been ok for kids but should have booked separate rooms. Very cramped room with barely any room for our luggage or to walk between beds. Very clean though, and comfortable beds. A little way out of the city, about a 45 minute walk, or 10 minutes by tram.

2/10 Terrible

Michael

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Fundamentally unsatisfactory
Too many design faults and penny-pinching economies to list in the space available here.

8/10 Good

Wales fan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wales Euro trip
Comfortable and clean hotel. There is a tram stop outside the hotel. It is quite a long walk from the city centre. Trams were on strike whilst we were there. Breakfast is available at the hotel but there are cafes and a supermarket very close by.

10/10 Excellent

David, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable Stay at B&B Begles
Very enjoyable stay - the hotel is new and everything is clean and comfortable. There is a tram stop directly outside the hotel, 3 stops from the train station and 7 from the Bordeaux city centre so very easy to get around, and not really a different suburb (Begles) as the name would suggest. There is also a very nice restaurant 30 seconds walk away which is reasonably priced

10/10 Excellent

Dean, Chesterfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for Euro 2016. Hotel recently refurbished. Staff very helpful. Excellent hotel.

8/10 Good

Richard, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a short break
Stayed at hotel for Euro 2016. The hotel is quite a walk from central Bordeaux but there is a tram stop outside the front door. Cafe, bar and shop next to the hotel and staff very helpful. Room is quite small but you probably won't spend much time there and the rooms are very quiet, clean and the bed really comfortable.

6/10 Okay

Verified traveller

Liked: Cleanliness

6/10 Okay

Khalida

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay at the hotel was good.

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Bronwyn, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for Bordeaux
Comfortable small room. No toiletries. I wasn't charged the bed tax on my credit card so it was paid for me by the lovely lady at reception. Eggs and bacon at breakfast were unappetising but the rest was generous and pleasant. The breads and croissants were first rate

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice new no-frills hotel
This is a French chain hotel, similar to Ibis. It didn't show up for me when searching for hotels in Bordeaux as it's in Begles which is a suburb of Bordeaux, but I think this is just a technicality as it's directly behind the Bordeaux train station. The hotel has only recently been built (2015) so it's in great condition. The rooms were simple, but very clean and comfortable. The shower was strong and so was the Wi-Fi. The neighbourhood is quiet (and so are the rooms), but you can get into the centre of Bordeaux on the tram which stops directly out the front of the hotel - tickets are cheap. It's only a couple of minutes to the train station, or you could walk there in about 15. Staff are helpful and speak English. There is a supermarket, a bakery and a restaurant next to the hotel (you get a discount at the restaurant if you stay at the hotel). When booking please note that the disabled access rooms come up first - don't book one of these unless you need it!

10/10 Excellent

Couple travels

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Great value for money. New hotel. Short tram ride into the city centre - tram stop right outside.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Nice hotel for the price
I stayed for 5 nights in this hotel. It is quite clean and transportation is very convenient. The room is a little bit small but considering the price it is quite OK.

10/10 Excellent

Daniela, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Bordeaux centre
Convenient to the tram stop just outside the hotel, which takes you straight into downtown in about 10 minutes! Close to the train station (less than 5 minutes by tram). Would stay here again!

10/10 Excellent

mo, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel- good transport links
Stayed over for 3 nights in a business trip. Found it to be a very enjoyable stay even though I was slightly dubious about booking as it is a new hotel and not many reviews exist. Best things were the wifi which is very good Al round the hotel, the staff are very friendly and speak good English. The tram, bakery and supermarket are all located within a minute of the hotel so amenities are plenty.

8/10 Good

Christine.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Fatima on 17 Mar 2024
Merci beaucoup Christine. A bientôt dans notre hôtel.Bien cordialement La réception

8/10 Good

ALAIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On reviendra...tout est parfait
Stayed 1 night in Feb 2024
Response from f on 17 Mar 2024
Merci beaucoup Alain. A bientôt dans notre hôtel.Bien cordialement La réception

10/10 Excellent

Alain

Business traveller
Stayed 1 night in Jan 2024
Response from f on 17 Mar 2024
Merci beaucoup Alain A bientôt dans notre hôtel.Bien cordialement La réception

10/10 Excellent

Dominique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from f on 17 Mar 2024
Merci beaucoup Dominique A bientôt dans notre hôtel.Bien cordialement La réception

6/10 Okay

Virginie

Stayed 2 nights in Jan 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fuimos de paso a dormir, muy a gusto, todo en orden.
Stayed 1 night in Jan 2024
Response from B&B Bordeaux Begles on 12 Jan 2024
¡Hola M/Mme Barbara!¡Qué placer leerte! Esperamos verte pronto en el B&B Bordeaux Begles.AtentamenteEl equipo de recepción

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, acceso al centro de Burdeos en metro en 10 minutos, excelente servicio.
Stayed 1 night in Jan 2024
Response from B&B Bordeaux Begles on 12 Jan 2024
Saludos M/Mme Barbara,Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.AtentamenteEl equipo de recepción

6/10 Okay

Olivier

Business traveller
Stayed 1 night in Dec 2023
Response from La réception on 17 Dec 2023
Bonjour Olivier,Nous avons pris connaissance de votre notation suite à votre séjour dans notre hôtel. Nous regrettons que nos prestations n'aient pas répondu à vos attentes.A l'avenir, n’hésitez surtout pas à nous faire part de vos remarques. Nous attachons beaucoup d'importance aux avis clients, qui nous permettent de toujours améliorer notre qualité. En espérant vous revoir prochainement dans notre hôtel.Bien cordialement,

8/10 Good

Ricardo Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from La réception on 15 Dec 2023
Bonjour Ricardo Luis,Merci d'avoir partagé votre expérience.Toute l'équipe est très heureuse que vous ayez passé un agréable séjour au B&B HOTELS Bordeaux Bègles.Ce fut un réel plaisir de vous recevoir.Nous espérons avoir l'opportunité de vous accueillir de nouveau lors d'un prochain séjour.Bien cordialement

10/10 Excellent

Vincent

Stayed 1 night in Nov 2023
Response from La réception on 22 Dec 2023
Bonjour Vincent,Merci d'avoir partagé votre expérience.Toute l'équipe est très heureuse que vous ayez passé un agréable séjour au B&B HOTELS Bordeaux Bègles.Ce fut un réel plaisir de vous recevoir.Nous espérons avoir l'opportunité de vous accueillir de nouveau lors d'un prochain séjour.Bien cordialement