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Reviews of TownePlace Suites by Marriott Boone

2.5 out of 5
TownePlace Suites by Marriott Boone
1110 Meadowview Dr, Boone, NC 28607, Boone, NC

Reviews

8.6

Excellent

Rating 10 - Excellent. 117 out of 185 reviews" "
Rating 8 - Good. 34 out of 185 reviews" "
Rating 6 - Okay. 13 out of 185 reviews" "
Rating 4 - Poor. 10 out of 185 reviews" "
Rating 2 - Terrible. 11 out of 185 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sophia

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and great staff
Stayed 1 night in May 2024
Response from Christopher Andrews, General Manager on 15 May 2024
We're glad you stayed with us and hope you will join us again.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for access to NC trails and scenery
Stayed 4 nights in Apr 2024
Response from Christopher Andrews- General Manager on 25 Apr 2024
We're glad you stayed with us and hope you will join us again.

10/10 Excellent

Ibrahim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean Worth your money and more
Stayed 1 night in Apr 2024
Response from Christopher Andrews- General Manager on 25 Apr 2024
We're glad you stayed with us and hope you will join us again.

10/10 Excellent

Leonardo

Stayed 3 nights in Apr 2024
Response from Christopher Andrews, General Manager on 15 May 2024
We're glad you stayed with us and hope you will join us again.

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite we stayed in was very nice, we enjoyed our night there very much. Staff was super friendly and very helpful.
Stayed 1 night in Apr 2024
Response from Christopher Andrews, General Manager on 14 Apr 2024
We're glad you stayed with us and hope you will join us again.

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! Comfortable beds! Room was big
Stayed 1 night in Apr 2024
Response from Christopher Andrews, General Manager on 14 Apr 2024
We're glad you stayed with us and hope you will join us again.

10/10 Excellent

Peter

Stayed 1 night in Apr 2024
Response from Christopher Andrews, General Manager on 7 May 2024
We're glad you stayed with us and hope you will join us again.

10/10 Excellent

Melody

Stayed 1 night in Apr 2024
Response from Christopher Andrews, General Manager on 14 Apr 2024
We're glad you stayed with us and hope you will join us again.

8/10 Good

Luma

Stayed 1 night in Mar 2024
Response from Christopher Andrews, General Manager on 5 Apr 2024
We're glad you stayed with us and hope you will join us again.

4/10 Poor

Chris

Stayed 1 night in Mar 2024
Response from Christopher Andrews, General Manager on 25 Mar 2024
I am sorry that your stay was not as you had hoped, but we're glad you stayed with us and hope you will join us again.

6/10 Okay

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not The Greatest Experience.
Hotel itself is nice and new, nothing wrong with it there. It may have just been a bad luck of the draw, but room 129 had all sorts of issues. From the start, the room is a weird layout, and the TV is on the wall next to the bed, instead of on the wall at the foot?? From there we felt like we were sleeping in a utility room. HVAC unit never stopped making some kind of noise, it only stopped and started even more noise. Some portion of the building plumbing system is near the room, so there were lots of random instances that sounded like someone had dumped a bucket of ice filled water down the drain. Then something in the kitchen area would make a random tapping noise that was like a rock on a counter top. Lastly, our room happened to be under another room that sounded like they were doing a bounce house. That at least stopped by midnight.
Stayed 1 night in Jan 2024
Response from Christopher Andrews, General Manager on 17 Feb 2024
We apologize for the inconveniences, but we're glad you stayed with us and hope you will join us again.

6/10 Okay

Kristen, austin

Stayed 3 nights in Jan 2024
Response from Christopher Andrews - General Manager on 17 Jan 2024
We apologize for the inconveniences you had during your stay, but we're glad you stayed with us and hope you will join us again.

10/10 Excellent

Abigail, Monroe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Christopher Andrews, General Manager on 12 Jan 2024
We're glad you stayed with us and hope you will join us again.

10/10 Excellent

Desiree Moreno

Liked: Cleanliness, staff & service, property conditions & facilities
this was an excellent stop on our road trip super clean and well appointed kitchen, great breakfast and just overall clean and quiet. Thank you!
Stayed 1 night in Dec 2023
Response from Christopher Andrews, General Manager on 20 Dec 2023
We're glad you stayed with us and hope you will join us again.

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the staff were very accommodating.
Stayed 1 night in Nov 2023
Response from Christopher Andrews, General Manager on 3 Dec 2023
We're glad you stayed with us and hope you will join us again.

10/10 Excellent

Amanda

Stayed 1 night in Nov 2023
Response from Christopher Andrews, General Manager on 14 Nov 2023
We're glad you stayed with us and hope you will join us again.

8/10 Good

Roseanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Christopher Andrews - General Manager on 30 Oct 2023
We're glad you stayed with us and hope you will join us again.

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upscale Boone Hotel
Upscale hotel for the Boone area, which is always overpriced regardless of where you stay. The room was large, had a full-size refrigerator and even a two-burner oven. Bed was very comfortable. I especially liked the walk-in shower. The thermostat on the wall actually works, so you don't have to go over to the heater/AC to control the temperature. The closet was nice sized and provided shelves in addition to hangers. I will stay at this hotel in the future. The only negative comment I have has nothing to do with the hotel, but with the Hotels.com rewards. I selected to use one of my free reward nights, which brought my total down to $69; however, I was charged the full amount of the room. I expect Hotels.com to credit me back the difference between what I was quoted and what I ended up paying.
Stayed 1 night in Oct 2023
Response from Christopher Andrews - General Manager on 24 Oct 2023
We're glad you stayed with us and hope you will join us again.

10/10 Excellent

marco

Stayed 1 night in Sep 2023
Response from Christopher Andrews- General Manager on 24 Oct 2023
We're glad you stayed with us and hope you will join us again.

10/10 Excellent

SCOTT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities in the room
Stayed 5 nights in Sep 2023
Response from Christopher Andrews, General Manager on 16 Sept 2023
We're glad you stayed with us and hope you will join us again.

10/10 Excellent

Janelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Christopher Andrews, General Manager on 28 Aug 2023
We're glad you stayed with us and hope you will join us again.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third time staying at this hotel. The location is quiet and convenient. Another plus is the free breakfast provided. Good options available.
Stayed 3 nights in Aug 2023
Response from Christopher Andrews, General Manager on 24 Aug 2023
We're glad you stayed with us and hope to see you once again.

10/10 Excellent

Charles

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful and they were very nice to our dog. The only suggestion I would make is they mixup the hot food for breaksfast. We had scrambled eggs and pork & turkey sausages along with ham pieces. Bacon and sausage and gravy would have been nice. Waffles were good. Very nice place.
Stayed 5 nights in Aug 2023
Response from Christopher Andrews, General Manager on 18 Aug 2023
Thank you for the detailed feedback on your stay. We're glad you stayed with us and hope you will join us again.

6/10 Okay

Florencio

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I has good appearance
Stayed 2 nights in Jul 2023
Response from Christopher Andrews, General Manager on 1 Aug 2023
We're glad you stayed with us and hope you will join us again.

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Christopher Andrews, General Manager on 25 Jul 2023
We're glad you stayed with us and hope you will join us again.

8/10 Good

Betsy

Stayed 1 night in Jul 2023
Response from Christopher Andrews, General Manager on 13 Aug 2023
We're glad you stayed with us and hope you will join us again.

8/10 Good

Rehan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Christopher Andrews, General Manager on 7 Jul 2023
We're glad you stayed with us and hope you will join us again.

10/10 Excellent

Nishant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice neat and clean. Welcoming staff. AC can be upgraded. Add more options to breakfast.
Stayed 2 nights in Jul 2023
Response from Christopher Andrews, General Manager on 7 Jul 2023
We're glad you stayed with us and hope you will join us again.

10/10 Excellent

Terence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly. Property was clean. The rooms had a kitchen that met our needs. The mountain views were awesome and you can see them from the indoor pool, even if your room doesn't have a mountain view.
Stayed 2 nights in Jul 2023
Response from Christopher Andrews, General Manager on 6 Jul 2023
We're glad you stayed with us and hope you will join us again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, clean stay away from home.
Stayed 2 nights in Jun 2023
Response from Christopher Andrews, General Manager on 5 Jul 2023
We're glad you stayed with us and hope you will join us again.

10/10 Excellent

KIMBERLY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful and very clean hotel!
The employees at the front desk were amazing - super helpful and explained the amenities, the hours that breakfast was served, etc. Our room was super clean, very nice, and the beds and pillows were comfortable. I loved the awesome shower stall and even the soap, shampoo, and conditioner were excellent. Sometimes hotels soaps and shampoos are less than desirable. When in that area, trust and believe that we will stay here again!
Nice roomy bathroom and that shower stall is to die for!
Nice small kitchen!
Comfy beds, even the pillows!
My grandson
Stayed 1 night in Jun 2023
Response from Christopher Andrews, General Manager on 18 Jun 2023
We're glad you stayed with us and hope you will join us again.

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was excellent, clean, no loud people. Recommend variety in breakfast. Still very good experience
Stayed 4 nights in Jun 2023
Response from Christopher Andrews, General Manager on 12 Jun 2023
We're glad you stayed with us and hope you will join us again.

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Christopher Andrews, General Manager on 5 Jun 2023
We're glad you stayed with us and hope you will join us again.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Christopher Andrews, General Manager on 5 Jun 2023
We're glad you stayed with us and hope you will join us again.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Love the location!
Stayed 1 night in May 2023
Response from Christopher Andrews, General Manager on 29 May 2023
We're glad you stayed with us and hope you will join us again.

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. CLEAN!!
The hotel was very well maintained. It was very clean and well maintained from the lobby to the room to the pool. The staff was friendly and attentive. There were plenty of amenities and the complimentary breakfast was fresh and appealing. Would definitely recommend and will stay here again in the future.
Stayed 1 night in May 2023
Response from Christopher Andrews, General Manager on 14 May 2023
We're glad you stayed with us and hope you will join us again.

10/10 Excellent

Troy C.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Christopher Andrews, General Manager on 13 May 2023
We're glad you stayed with us and hope you will join us again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Very nice and clean facility.
Stayed 1 night in Apr 2023
Response from Christopher Andrews, General Manager on 13 Apr 2023
We're glad you stayed with us and hope you will join us again.

6/10 Okay

Rolando

Stayed 1 night in Mar 2023
Response from Christopher Andrews, General Manager on 26 Mar 2023
We're glad you stayed with us and hope you will join us again.

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms super nice and clean and love that’s its right in the middle of blowing rock and Boone there really is something for everyone near by
Stayed 1 night in Mar 2023
Response from Christopher Andrews, General Manager on 24 Mar 2023
We're glad you stayed with us and hope you will join us again.

10/10 Excellent

adil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski Trip
We stay at this hotel twice a year and always were pleased with the overall condition of the property. Clean , rooms are spacious and the kitchen is a big plus . Staff is great especially Chris the General Manager
Stayed 5 nights in Mar 2023
Response from Christopher Andrews, General Manager on 20 Mar 2023
We're glad you stayed with us and hope you will join us again.

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the helpful and friendly staff. The breakfast was a nice amenity as well.
Stayed 3 nights in Mar 2023
Response from Christopher Andrews, General Manager on 19 Mar 2023
We're glad you stayed with us and hope you will join us again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Christopher Andrews, General Manager on 5 Mar 2023
We're glad you stayed with us and hope you will join us again.

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Christopher Andrews, General Manager on 24 Mar 2023
We're glad you stayed with us and hope you will join us again.

2/10 Terrible

Timothy

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
The TV volume didn't work so the clerk changed our room and asked me to swipe my card again because she was having an issue changing the room. Later I realized that she had charged me for the room in addition to my charge from Expedia. After showing the receipts from both Expedia and Towneplace to the manager through email, they denied seeing the issue on their end and refused to refund the duplicate charge.
Stayed 1 night in Jan 2023
Response from Christopher Andrews, General Manager on 30 Jan 2023
Thank you for the detailed feedback on your stay. We'll do our best to resolve any of the issues listed. We apologize for the inconveniences, but do hope you will stay with us again.

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, I would come again
It was great! No complaints at all. My only constructive feedback for continuous improvement is that the continental breakfast could have had a few more healthy options. Ex: have an egg white option, or veggie breakfast sandwich. That would be a nice way to differentiate your hotel from others. Even some healthier cereals besides fruit loops and Frosted Flakes would have been nice. But again, overall great hotel I would stay here again
Stayed 3 nights in Jan 2023
Response from Christopher Andrews, Director General on 24 Jan 2023
We're glad you stayed with us. We've taken notes of your suggestions as well. Hope you will join us again very soon.

4/10 Poor

Graeme

Travelled with family
Disliked: Staff & service, room comfort
Not a great stay
Bed gave me back ache, the knew we were 3 people but had to ask for linen fir pull out which we had to go get ftom reception desk. Gave us 1 sheet, no pillows, no blankets. Light bulbs out in room, no shampoo or body wash in dispenser provided. When we complained at check out were asked why we didn't let them know sooner? Well...i have no words. Never again!!
Stayed 1 night in Jan 2023
Response from Christopher Andrews, General Manager on 9 Jan 2023
We apologize for the inconveniences but do hope you will stay with us again.

6/10 Okay

Daniele

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 3 nights in Dec 2022
Response from Christopher Andrews, General Manager on 9 Jan 2023
We apologize for the inconvenience but do hope you will stay with us again.

10/10 Excellent

HORACIO

Liked: Cleanliness

10/10 Excellent

Mohema

Stayed 1 night in Dec 2022