Title: Residence - Palais Hörtenberg Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Residence - Palais Hörtenberg Aparthotel with a full-service spa, steps from Museo Archeologico dell'Alto Adige ![Exclusive Apartment | Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/79000000/78190000/78180600/78180590/106a9852.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/79000000/78190000/78180600/78180590/f10981a1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exclusive Apartment | Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/79000000/78190000/78180600/78180590/ebc1a3f3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/79000000/78190000/78180600/78180590/852acd4f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Condo | View from room](https://images.trvl-media.com/lodging/79000000/78190000/78180600/78180590/89c46e07.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Palais Hörtenberg welcomes visitors to Bolzano. Guests can unwind in the sauna or steam room, book spa treatments, and enjoy amenities like laundry facilities and free in-room WiFi. The helpful staff and prime location consistently earn praise from previous visitors. 9.6 Exceptional ## Popular amenities - Parking available - Spa - Pet-friendly - Laundry - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov 28 - Nov 29](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=78180590&PinnedHotelID=78180590&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=78180590&PinnedHotelID=78180590&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 29 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=78180590&PinnedHotelID=78180590&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=78180590&PinnedHotelID=78180590&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=78180590&PinnedHotelID=78180590&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=78180590&PinnedHotelID=78180590&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=78180590&PinnedHotelID=78180590&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=78180590&PinnedHotelID=78180590&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ![City Studio | Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/79000000/78190000/78180600/78180590/1d0a8e5e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### City Studio 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Full-sized fridge/freezer Dining table Plasma TV Hypo-allergenic bedding - 291 sq ft - City view - Sleeps 2 - 1 Queen Bed ![Superior Studio | Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/79000000/78190000/78180600/78180590/bffff76e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Studio ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Full-sized fridge/freezer Dining table Plasma TV Hypo-allergenic bedding - City view - Sleeps 3 - 1 King Bed and 1 Single Bed ![Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/79000000/78190000/78180600/78180590/a06e8b0a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Studio Suite ### Highlights Separate sitting area Soundproofed Air conditioning Heating Connecting rooms available Full-sized fridge/freezer Dining table Plasma TV - City view - Sleeps 3 - 1 Queen Bed and 1 Single Bed ![Deluxe Condo | View from room](https://images.trvl-media.com/lodging/79000000/78190000/78180600/78180590/89c46e07.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Condo ### Highlights Separate sitting area Soundproofed Air conditioning Heating Connecting rooms available Full-sized fridge/freezer Dining table Plasma TV - 1 bedroom - City view - Sleeps 4 - 1 King Bed and 1 Large Single Sofa Bed ![Premium Apartment | Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/79000000/78190000/78180600/78180590/fe6aa1bb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Apartment ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Kitchen Full-sized fridge/freezer Dining table Dishwasher - 1 bedroom - City view - Sleeps 3 - 1 King Bed and 1 Single Sofa Bed ![Exclusive Apartment | Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/79000000/78190000/78180600/78180590/a8620436.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Apartment ### Highlights Separate sitting area Soundproofed Air conditioning Heating Connecting rooms available Kitchen Full-sized fridge/freezer Dining table - 1 bedroom - City view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/79000000/78190000/78180600/78180590/91e05feb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Elite Apartment ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Kitchen Full-sized fridge/freezer Dining table Dishwasher - 323 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed and 1 Single Sofa Bed ![Elite Loft | Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/79000000/78190000/78180600/78180590/8ba8849e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Elite Loft ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Kitchen Full-sized fridge/freezer Dining table Dishwasher - 431 sq ft - 1 bedroom - City view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Premium bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/79000000/78190000/78180600/78180590/852acd4f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Condo ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Kitchen Full-sized fridge/freezer Dining table Dishwasher - 1 bedroom - City view - Sleeps 4 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBolzano-Hotels-Hortenberg-Homes.h78180590.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBolzano-Hotels-Hortenberg-Homes.h78180590.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.49989%2C11.35027&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=W2xrF_E48_5fOo80g4HiLMtsGQM=) Via Museo, Bolzano, BZ, 39100 #### What's nearby - Free University of Bozen-Bolzano - 2 min walk - 0.1 miles - Via dei Portici - 2 min walk - 0.1 miles - Museo Archeologico dell'Alto Adige - 2 min walk - 0.1 miles - Bolzano Christmas Market - 6 min walk - 0.4 miles - Piazza Walther - 6 min walk - 0.4 miles #### Getting around - Bolzano/Bozen Station - 10 min walk #### Restaurants - ‪Ristorante Pizzeria Casa al Torchio - ‬2 min walk - ‪Hopfen & Co. - ‬2 min walk - ‪Pizza Sprint - ‬2 min walk - ‪Nadamas - ‬3 min walk - ‪Bar Talvera - ‬3 min walk ## About this property ### Residence - Palais Hörtenberg Aparthotel with a full-service spa, steps from Museo Archeologico dell'Alto Adige Along with a full-service spa, this aparthotel has self parking and spa services. WiFi in public areas is free. Additionally, laundry facilities, a TV in a common area and a vending machine are on-site. Each apartment offers comforts like a pillowtop bed and premium bedding, plus free WiFi and a plasma TV with cable channels. Guests can appreciate conveniences, such as a fridge and a microwave, and other amenities include a rainfall shower and an espresso maker. Housekeeping is available on request. Residence - Palais Hörtenberg offers 34 air-conditioned accommodations with espresso makers and a safe. Pillowtop beds feature down duvets and premium bedding. Guests can make use of the in-room full-sized fridge/freezers and microwaves. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Bolzano aparthotel provides complimentary wireless Internet access. 55-inch plasma televisions come with cable channels. Housekeeping is offered on request and hypo-allergenic bedding can be requested. Guests can indulge in a pampering treatment at the aparthotel's full-service spa. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. ## Similar properties ![Seasonal outdoor pool](https://images.trvl-media.com/lodging/3000000/2530000/2523400/2523350/eebd0ddf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Parkhotel Mondschein, a Member of Design Hotels Old Town Bolzano - Pool - Spa - Pet-friendly - Free WiFi 8.8 Excellent 434 reviews £171 includes taxes & fees 10 Dec - 11 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=2523350&PinnedHotelID=2523350&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/2000000/1590000/1586800/1586752/6b7c4e21.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Stadt Hotel Citta Old Town Bolzano - Hot tub - Spa - Pet-friendly - Free WiFi 9.2 Wonderful 226 reviews £223 includes taxes & fees 8 Dec - 9 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=1586752&PinnedHotelID=1586752&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, open 6:00 AM to 9:30 PM, pool loungers](https://images.trvl-media.com/lodging/1000000/990000/987700/987635/f7cdc6a4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points by Sheraton Bolzano Oltrisarco-Aslago - Pool - Hot tub - Breakfast included - Spa 8.8 Excellent 902 reviews £161 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=987635&PinnedHotelID=987635&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/37000000/36670000/36663300/36663248/a830babc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Figl Old Town Bolzano - Free WiFi - Air conditioning - Game room - Breakfast available 9.4 Exceptional 136 reviews £176 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=36663248&PinnedHotelID=36663248&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/112000000/111670000/111663300/111663246/36080859.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Eisenhut Boutique Hotel Old Town Bolzano - Breakfast included - Free WiFi - Air conditioning - Gym 10 Exceptional 119 reviews £217 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=111663246&PinnedHotelID=111663246&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/60000000/59820000/59819400/59819340/a4d3c9ed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### B&B Hotel Bolzano Oltrisarco-Aslago - Pet-friendly - Parking included - Free WiFi - Air conditioning 8.8 Excellent 264 reviews £122 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=59819340&PinnedHotelID=59819340&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/90000000/89810000/89805900/89805863/29592570.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Briosa Old Town Bolzano - Breakfast included - Free WiFi - Parking available - Business services 10 Exceptional 109 reviews £247 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=89805863&PinnedHotelID=89805863&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/30000/27000/26911/7f4aa8af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Parkhotel Laurin Old Town Bolzano - Pool - Pet-friendly - Free WiFi - Restaurant 9.4 Exceptional 1,002 reviews £186 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=26911&PinnedHotelID=26911&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; Pan-Asian cuisine, garden views ](https://images.trvl-media.com/lodging/111000000/110270000/110266600/110266527/4234762f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Falkensteiner Hotel Bozen WaltherPark Old Town Bolzano - Spa - Pet-friendly - Free WiFi - Restaurant 9.6 Exceptional 24 reviews £237 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=110266527&PinnedHotelID=110266527&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/1000000/530000/522500/522412/dd65e29f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Greif, a Member of Design Hotels Old Town Bolzano - Pool - Breakfast included - Spa - Pet-friendly 9.6 Exceptional 502 reviews £229 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=522412&PinnedHotelID=522412&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Pool/Spa - Full-service spa - Hot tub - Sauna - Steam room ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Onsite parking available only on request - Covered parking on site (EUR 25 per day; includes in/out privileges) - Limited on-site parking (max 10 spaces per unit) - Onsite parking options include a carport ### Food and drink - Cleaning supplies - Coffee grinder - Cookware, dishware, and utensils - Electric kettle - Espresso maker - Freezer - Full-sized refrigerator/freezer - Microwave ### Dining - Dining table ### Bedrooms - Down comforter - Hypo-allergenic bedding - Pillowtop mattress - Premium bedding - Rollaway/extra bed: EUR 60 per day ### Bathroom - 1 bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper ### Living spaces - Dining table ### Entertainment - 55-inch plasma TV with cable channels - TV in common areas ### Laundry - Laundry facilities ### Work spaces - Laptop workspace ### Comfort - Air conditioning - Heating ### Pets - Pet friendly - Welcoming cats and dogs only - Fee: EUR 24 per pet per day - Service animals exempt from fees - Food and water bowls ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Grab bar in shower (55 centimetre high) - Grab bar near toilet (60 centimetre high) - Handrails in stairways - Lift - Portable shower seat - Roll-in shower (100 centimetre wide) - Smooth flooring in room - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible bathroom vanity (70 centimetre high) - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-accessible spa - Designated smoking areas (fines apply) ### Services and conveniences - Blackout drapes - Housekeeping (on request) - Limited-hour front desk - Mobile key entry - Safe - Vending machine ### Location highlights - In a historical district - In the city centre ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - First aid kit - Security system - Fire extinguisher ### General - 34 units - Connecting units available - Housekeeping (on request) - Soundproofing ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 8:00 PM Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM Contactless check-out ### Special check-in instructions The front desk is open daily from 8:00 AM - 8:00 PM Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours If you arrive at the property after hours, you'll need to check in at an alternative location: \[Hotel Stadt Città Piazza Walther 21 - 39100 Bolzano\] To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of EUR 25 (exact amount varies) at checkout Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of EUR 24 per pet (varies based on length of stay) Service animals are welcome, and are exempt from fees Welcoming dogs and cats only Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 60.0 per day. Cots (infant beds) are available for EUR 20.0 per day ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 14 years of age. We have included all charges provided to us by the property. ### Optional extras - Covered self-parking fee: EUR 25 per day (in/out privileges) - Pet fee: EUR 24 per pet (varies based on length of stay) - Service animals are exempt from fees - Cleaning/housekeeping/linen fee: EUR 25 per day - Crib (infant bed) fee: EUR 20.0 per day - Rollaway bed fee: EUR 60.0 per day - Spa fee: EUR 55 - Towels fee: EUR 6 per person, per night (or guests may bring their own) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve on-site parking This property accepts credit cards; cash is not accepted Host has indicated that there is a carbon monoxide detector on the property Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher, a security system and a first aid kit Property Registration Number IT021008B44N7PCCP9 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Parking height restrictions apply ### Property is also known as Hörtenberg Homes Palais Hörtenberg Palais Hortenberg Bolzano Residence - Palais Hörtenberg Bolzano Residence - Palais Hörtenberg Aparthotel Residence - Palais Hörtenberg Aparthotel Bolzano ## Frequently asked questions ### Is Residence - Palais Hörtenberg pet-friendly? > Yes, cats and dogs are allowed at this property. There's a fee of EUR 24 per pet, per day. Service animals are exempt from fees. ### How much is parking at Residence - Palais Hörtenberg? > Self-parking is available for EUR 25 per day. Limited spots are available. ### What time is check-in at Residence - Palais Hörtenberg? > Check-in start time: 3:00 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours. ### What time is check-out at Residence - Palais Hörtenberg? > Checkout is at 10:00 AM. ### Where is Residence - Palais Hörtenberg located? > Located in Old Town Bolzano, this spa aparthotel is within a 10-minute walk of Museo Archeologico dell'Alto Adige, Bolzano Christmas Market and Piazza Walther. Isarco Valley and Dolomites are also within 3 mi (5 km). Bolzano/Bozen Station is 10 minutes by foot and Bolzano (BZQ-Bolzano Bozen Rail Station) is 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Residence - Palais Hörtenberg Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 169 8 - Good 32 6 - Okay 7 4 - Poor 3 2 - Terrible 2 ### 9.8/10 Cleanliness ### 9.4/10 Amenities ### 9.8/10 Property conditions & facilities ### 9.4/10 Eco-friendliness ### 10/10 Excellent #### Cam 17 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Great rooms, friendly staff, awesome location ##### Cam Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Marlene 6 Nov 2025 Liked: Cleanliness, property conditions & facilities, communication Irana at the front desk reception was very pleasant, professional, friendly and helpful. The room was modern, clean and the bed was big and comfortable. ##### Marlene Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Giuseppe 18 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Beautiful property with great views and located in historical area. ##### Giuseppe Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### john 6 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Accomodations were clean, modern,comfortable. Location was central with easy access to public transportation, shops and restaurants. ##### john Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Gregory 4 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication The room was very spacious. Had a refrigerator and a table so that we could buy a few groceries such as cold cuts, bread, wine and cheese to enjoy if we didn’t want to dine out. Plenty of great places to eat nearby. We would stay there again. ##### Gregory Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Andry 16 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Modern facility with keyless access. Shutters provide a very quiet room. ##### Andry Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Veronica von 8 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Very nice!! ##### Veronica von Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Laura 20 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Great location, girls at front desk attentive and apartment was beautiful. Sat outside one evening on the balcony with local wine and cheese/meats and it was lovely. Would recommend ##### Laura Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Myra 16 Sept 2025 Liked: Cleanliness, property conditions & facilities, communication We loved our stay at Palais Hortenberg. Everything was perfect, from the location across the street from the Archeological Museum where Otzi resides, to proximity to great restaurants, shopping, and the Funivia that takes you up into the spectacular hill country above the city. The hotel and staff were top notch. The bed was super comfortable and everything was high tech. This hotel is only 3 years old, and is equipped with the most modern of amenities. Would definitely recommend without reservation. ##### Myra Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Joanna 21 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Very welcoming and comfortable hotel, right in the midst of old town and the pedestrian zone. We enjoyed eating breakfast on our private terrace and the spacious rooms. We stayed before and after a grueling trek in the Dolomites and the hotel was a comforting place to return to. ##### Joanna Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Elizabeth 23 Jul 2025 Liked: Cleanliness, property conditions & facilities, communication Very clean and modern accommodation in Bolzano in a great location. Parking is definitely limited. ##### Elizabeth Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Mike 27 Jul 2025 Liked: Amenities very nice at reception. excellent parking in the garage. very clean, modern and spacious. ##### Mike Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Cherie 14 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Room was very spacious and surprisingly modern. Quite comfy and quiet considering the construction in the area. Lots of dining and shopping options close by. Very accommodating staff! ##### Cherie Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Karen 14 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities This was an impeccable and high-tech place. It took awhile to learn how the various buttons and features in the room worked. Maybe some signs or notice in the room to help guests with that would be beneficial. Front desk staff were okay. ##### Karen Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Joanna 26 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication We stayed the Palais Hortenberg as a jumping off point for a Dolomites trek. It was a very comfortable and convenient place to start off and return to. We were able to store our luggage, rest and relax in a spacious room, and enjoy breakfast on our lovely terrace. We were also able to do laundry on the premises which was a big help after a long hike. ##### Joanna Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Katie 2 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location! Easy check in and check out. Friendly staff. Able to do laundry. ##### Katie Stayed 5 nights in May 2025 ### 10/10 Excellent #### Susan 2 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities High-tech haven located in central Bolzano! Friendly front desk team, on-site parking (for a fee), and the spacious room contributed to a comfortable stay. Lovely rain shower. ##### Susan Stayed 2 nights in May 2025 ### 10/10 Excellent #### Luke 11 Jun 2025 Liked: Cleanliness, room comfort, communication A very spacious, modern hotel. Aircon was excellent. Facilities in a very good condition. Comfortable bed. Very near to town centre yet nice and quiet. ##### Luke Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Mrs Marina M 25 Apr 2025 Liked: Cleanliness, room comfort, communication #### Best place to stay in Bolzano Wonderful place to stay. We stayed with 2 children age 5 and 7 and have really enjoyed: - Located in a walking distance from train station - Free laundry service - very spacious rooms with a balcony and mountain view, very quite despite of being located on a busy street - lots of places to eat and gelato - walking distance to Cable cars - just opposite Ice man museum - 5-7 min away from nice playground - very clean hotel and staff was very friendly too. ##### Mrs Marina M Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### David 4 Apr 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Excellent, efficient and friendly staff! Beautiful surroundings. We wish we could have stayed longer! ##### David Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Mairi 15 Apr 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Everything about the property was great. Very clean, and we had an amazing view from the apartment balcony of the beautiful Bolzano. We will definitely come back here next time! ##### Mairi ### 8/10 Good #### Marc 10 Aug 2025 Liked: Property conditions & facilities, communication The air conditioning did not cool low enough for the hot temperatures Bolzano was having. ##### Marc Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Doris 1 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities 10/10! Totally exceeded our expectations, the room was very big and very new with advanced and clean facilities. ##### Doris Stayed 3 nights in May 2025 ### 8/10 Good #### Gina 12 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication They should change towel’s everyday Parking is expensive ##### Gina Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Matt 13 Jul 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Great staff, awesome rooms and close to everything you need! ##### Matt Stayed 2 nights in Jul 2024 ## Expedia's Latest Trends ### Hotels > [Best Western Premier Herald Square](https://www.expedia.co.uk/New-York-Hotels-Best-Western-Premier-Herald-Square.h5981093.Hotel-Information) > > [Limes Hotel](https://www.expedia.co.uk/Ipswich-Hotels-Limes-Hotel.h23089109.Hotel-Information) > > [Hotels in Benidorm](https://www.expedia.co.uk/Benidorm-Hotels.d181363.Travel-Guide-Hotels) > > [APSARA Beachfront Resort and Villa](https://www.expedia.co.uk/Takua-Pa-Hotels-APSARA-Beachfront-Resort-And-Villa.h2513165.Hotel-Information) > > [Sofitel Rome Villa Borghese](https://www.expedia.co.uk/Rome-Hotels-Sofitel-Rome-Villa-Borghese.h9234.Hotel-Information) > > [Pearl Beach Resort by Sansi](https://www.expedia.co.uk/Pearl-Beach-Resort-Zanzibar.h39193618.Hotel-Information) > > [The Fox Inn by Greene King Inns](https://www.expedia.co.uk/Bury-St-Edmunds-Hotels-The-Fox-Inn-By-Greene-King-Inns.h2748913.Hotel-Information) > > [Hotels with Parking in Salford](https://www.expedia.co.uk/Salford-Hotels-Hotel-With-Parking.0-0-d180179-thotelwithparking.Travel-Guide-Filter-Hotels) > > [Aparthotel Adagio London Brentford](https://www.expedia.co.uk/London-Hotels-Aparthotel-Adagio-London-Brentford.h9689177.Hotel-Information) > > [Apt de Charme Rue St André des Arts](https://www.expedia.co.uk/Paris-Hotels-Apt-De-Charme-Rue-St-Andre-Des-Arts.h33693413.Hotel-Information) > > [Baldur Apartments](https://www.expedia.co.uk/Reykjavik-Hotels-Baldur-Apartments.h41834120.Hotel-Information) > > [B&B Didcot](https://www.expedia.co.uk/Didcot-Bed-And-Breakfasts.d6141837-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [Gay-Friendly Hotels in Egypt](https://www.expedia.co.uk/Destinations-In-Egypt-Gay-Friendly-Hotel.0-0-d52-tGayFriendlyHotel.Hotel-Filter-Destinations) > > [The Dog and Partridge Country Inn](https://www.expedia.co.uk/Ashbourne-Hotels-The-Dog-And-Partridge-Country-Inn.h8263330.Hotel-Information) > > [Royal Oak Hotel](https://www.expedia.co.uk/Betws-Y-Coed-Hotels-Royal-Oak-Hotel.h3594591.Hotel-Information) > > [Hotels in Bordeaux](https://www.expedia.co.uk/Bordeaux-Hotels.d6023322.Travel-Guide-Hotels) > > [Hotels in District 1](https://www.expedia.co.uk/District-1-Ho-Chi-Minh-City-Hotels.0-n6252011-0.Travel-Guide-Filter-Hotels) > > [Hotels in Coltishall](https://www.expedia.co.uk/Coltishall-Hotels.d3000011875.Travel-Guide-Hotels) > > [Hotels in Ryton-on-Dunsmore](https://www.expedia.co.uk/Ryton-On-Dunsmore-Birmingham-Hotels.0-n553248634839057463-0.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Gatwick (LGW) to Lahore (LHE)](https://www.expedia.co.uk/lp/flights/lgw/lhe/london-to-lahore) > > [Flights from Cardiff (CWL) to Cologne (CGN)](https://www.expedia.co.uk/lp/flights/cwl/cgn/cardiff-to-cologne) > > [Flights from Singapore (SIN) to Kuala Lumpur (SZB)](https://www.expedia.co.uk/lp/flights/sin/szb/singapore-to-subang) > > [Flights from Manchester (MAN) to Luxor (LXR)](https://www.expedia.co.uk/lp/flights/man/lxr/manchester-to-luxor) ### Cars > [Enterprise Car Rentals In Dover](https://www.expedia.co.uk/Enterprise-Car-Rentals-In-Dover.d4625-c15.Car-Rental-Guide-Suppliers) ### Packages > [Sami Holidays](https://www.expedia.co.uk/Sami.d6034168.Holidays-City-Breaks) ### General > [Visit Praia a Mare](https://www.expedia.co.uk/Praia-A-Mare.dx6023425)