Indoor pool, 14 outdoor pools

Reviews of Eskaya Beach Resort and Spa

4 out of 5
Eskaya Beach Resort and Spa
Barangay Tawala, Panglao Island, Panglao, Bohol

Reviews

8.6

Excellent

Rating 10 - Excellent. 42 out of 71 reviews" "
Rating 8 - Good. 18 out of 71 reviews" "
Rating 6 - Okay. 5 out of 71 reviews" "
Rating 4 - Poor. 1 out of 71 reviews" "
Rating 2 - Terrible. 5 out of 71 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

6.8/10

Amenities

8.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Maschal

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We payed 2300 Euro for 6 nights and left the hotel after 2 nights. It was horrible! Don’t go there. And no refund of the money!
Stayed 6 nights in Jan 2024

8/10 Good

Barney, San Jose

Stayed 3 nights in Dec 2023

2/10 Terrible

fung

The hotel says cannot accomdate us because the room is not ready ! Very rude and bad attitude ! The hotel asks us to talk to Expedia for refund!
Stayed 1 night in Sep 2023

2/10 Terrible

Marcelino

Disliked: Room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Nicholo, Hayward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and accommodating

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2020

8/10 Good

Andy, Asia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were luxurious and worth the price. The front desk, young reception was not professional and looked unpleasing. She does not fit to this expensive and luxurious hotel. Other staffs were all professional and kind.
Stayed 3 nights in Jan 2020

10/10 Excellent

Albert, Quezon City, Philippines

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff will go out of their way to attend to guests’ requests. They arranged a dinner on the beach and another dinner on the viewing deck for me and my wife, which made our stay truly memorable.
Stayed 3 nights in Jan 2020

2/10 Terrible

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Very terrible room and service. The room we got is totally different from Expedia (sofa beds in living room vs. single beds in loving room). The GM and staff refused to offer any help, but asked us to coordinate with Expedia ourselves. Plus, we made the booking (non refundable) and then got email for "compulsory" nye dinner of usd 170 per person. The service attitude is "patient but useless", and GM basically said they dunt care about social media reviews. The entire experience is very disappointing and I'm feeling cheated / trapped.
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort totally look different with what it looks like on the picture
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was perfect. II really dislike only that You get a bill at the restaurant. Carrying Cash or Credit Card with sou at a beach and pool place is the horror. The restaurant should clear the bill with the hotel.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private pool ,infinity pool and the food we all like
Stayed 2 nights in Jun 2019

8/10 Good

Jane, Uk

Liked: Staff & service, room comfort
This accommodation was comfortable however for the amount of money it costs it needs to address The up keep for their rooms the bathroom had seen better days as had some of the plugs however people very very pleasant
Stayed 4 nights in Oct 2018

8/10 Good

jackie, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice and kind staffs good condition of the rooms and facilities
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2018

10/10 Excellent

DR, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very private resort, staff are very helpful , I recommend renting their transportation to go around the island
Stayed 3 nights in Jul 2018

8/10 Good

peter

Liked: Staff & service, room comfort
Has potential
Nice location. A bit tired and needs more water in gardens as very dry. Not sure if there is water problem on island. Entrance road very rough but looks like updates are happen. Has potential to be good place but lots of work needed on facility and staff training
Stayed 1 night in May 2018

8/10 Good

Ralph, Scarsdale, New York

Liked: Cleanliness, staff & service, room comfort
Short of Expectations
The staff was outstanding and the villa beautifully located with spectacular views. Attention to details prevents a more positive review. Our under the sink cabinet door was hanging loose; tiles in the infinity pool cracked and some missing; pool deck tiles broken, etc. The little things that add up and cause a less than rave review.
Stayed 2 nights in Apr 2018
Response from Drew on 25 Apr 2018
Thank you Ralph for sharing your feedback. We apologize for the service inconsistency and will try our best to ensure that the next time your are back, things will all be well.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect place to relax
Hands down one of the best resorts I've been to! Each private villa comes with its own balcony lounge area, private pool, and my favorite, a very relaxing open air 2 person jacuzzi bath tub. Best of all is the warm hospitality and first class service of the staff. Everyone was so friendly and helpful. They anticipate your needs before you even ask. With a limited number of villas, it is never crowded. Eskaya is a perfect place to relax.
Response from Drew on 17 Apr 2018
We are very thankful you shared that you had a wonderful time because of the peace and quiet you got to enjoy, but more importantly that you appreciated the team's hospitality. We wish you a wonderful week ahead!

8/10 Good

Shiela

Liked: Property conditions & facilities, room comfort
One of the Best!
The staff are pleasant, and very accommodating. We just have a few comments, there was no welcome fruits when we arrived just what was written on there web page, the bar was not refilled my kids are looking for chips and chocolates... Needs improvement on the cleanliness of the Villas.The main pool also needs improvement. They should add choices of food during breakfast . But my kids enjoy the pool and the whole villa itself. It was a fun filled weekend for all of us. Thank you Eskaya staff. We loved to stay again :)
Response from Drew on 17 Apr 2018
Good day Shiela! We have noted your comments and are committed to ensuring all guests get the same quality experience. We thank you for sharing that your family, especially your children, had a memorable weekend. We hope to host you again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Response from Drew on 17 Apr 2018
Thank you for sharing you had an amazing time! We hope to host you again soon!

10/10 Excellent

Maria, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Place
Amazing place. It was very relaxing. The food was great. Staff were excellent. My family enjoyed our stay.
Stayed 1 night in Apr 2018
Response from Drew on 23 May 2018
Thank you Maria for sharing you had a wonderful stay at Eskaya! We can't wait to host you again soon!

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
True haven
Of all the places I've visited, and all the hotels I've stayed at, Eskaya in Bohol is one I would call a true haven. There's something special in a place where anything is possible, any request is granted. Wholeheartedly granted. It was as if my friends and I were their only guests! When the staff knows you by your first name soon as you arrive, they know you prefer warm water rather than iced and they serve it soon as you sit for your meal without you asking, and they stand outside and wave goodbye when you leave as if they stand at their own front steps waiting for your return...you know you've found a home away from home. Once inside your private villa (we stayed in GV16), you can't help but feel the opulence. They have crossed their T's and dotted their I's. It felt like home. There's so much to see and do in Bohol, but at the end of the day, coming "home" is something we looked forward to. Having around Andrew Fernandes, their resident manager; Manuel, the front office manager; Jun, the restaurant manager; Nash, the driver who picked us up and set the tone of what to expect not just from the resort but of the entire island, Nash gave meaning to "when first impressions last"; Reggie with one G we called him, who was present anywhere you turn as if he was your sidekick ready to help; and the rest of the staff: Lorna, Antonio, the housekeepers, the staff at the spa, the trainees... they all made our first visit to Bohol hopefully, one of many more.
Response from Drew on 11 Apr 2018
Dear Lorna, On behalf of the team, we are truly appreciative of your feedback. We try our collective best to ensure you feel right at home, and we are glad we have delivered. Have a wonderful week ahead! We hope to host you again soon! Warm regards!

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing
It was amazing
Stayed 2 nights in Nov 2017
Dear Jocelyn, We are truly appreciative of your succinct feedback while holidaying with us. We hope our villas, vistas and hospitality has a lasting impression with you. We can't wait to host you again soon! Best Regards, Drew

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelievable place.Everything was perfect.Very serene.A most unique experience,indeed.Private pool was fantastic.Food was excellent. The workers were very pleasant and attentive. Yes
Stayed 1 night in Nov 2017
Response from Drew on 12 Dec 2017
Good day Sir / Madame! Thank you for sharing your positive experience staying with Eskaya! We hope to host you again soon so you can share our sumptuous food and warm hospitality with more family and friends! Best regards!

8/10 Good

G, Cagayan, PH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
8.5/10 for Eskaya
Beautiful resort..great location... amazing villas ..many with a private pool. Staff very helpful ..Food in restaurant was ok..filipino food was excellent ..western style dishes need to be improved though ... melted cheese on everything. During our stay ... typhoon knocked out main electric ... which is common in phils ..but Eskaya generator then failed ...leaving us with no power for whole day... unacceptable for a resort charging over 20k php per night. Just as we checked out it happened again.... Aside of this i would certainly stay at Eskaya again .... out of typhoon season tho lol ... its a luxury resort ...that costs ...but on balance its worth it.
Stayed 5 nights in Oct 2017
Response from Drew on 12 Dec 2017
Good day G! Thank you for sharing your feedback regarding your stay. Please be rest assured we have addressed the issue regarding our generator and have even purchased a back-up generator. We are also glad that despite some disappointment, you appreciated our villas, our food and especially our staff's hospitality. We look forward to hosting you again soon! Best regards!

10/10 Excellent

celess, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worlld class hotel ,very nice and good ambiance.
Awesome and wonderful, accommodating staff,I really like the plaque.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury trip
Great facilities and wonderful service. Bohol is a special place!

6/10 Okay

Marie Desiree, Davao city, Philippines

Liked: Cleanliness, staff & service, room comfort
Romantic dinner by the sea
The staff and F&B manager were very accommodating and service-oriented. But, we were disappointed with the maintenance of the resort's landscaping /gardens. Being the most high-end resort in panglao, we expected that there's attention to details. Weeds were growing in the grass and it obviously looked like the grass was not regularly maintained. However, we did enjoy our quiet, romantic dinner watching the sunset in the sea view deck. It was worth celebrating our 20th wedding anniversary there.

10/10 Excellent

Liliana, Shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best boutique hotel in Panglao Island
My husband stayed at Eskaya for 5 days. We had a Villa with a private infinity pool overlooking the ocean. Stunning room and view. Loves the outside bathrooms. Very attentive staff. The spa for massage was excellent. It was very quiet and so relaxing. This Villa made the trip excuse it has thre pool AND the ocean a few steps away. It was perfect. We will go back and stay here! Also, the town area is a 5 minute ride away!

10/10 Excellent

brenna, san francisco, ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect escape
The staff at Eskaya were fantastic and truly care that everyone has an enjoyable visit, not just to their resort, but to Bohol. The food at the restaurant was incredibly flavorful. Spa services, trust me I used all of them, were a delight. The location and privacy of the villas were peaceful and I look forward to the day I return.

8/10 Good

Shanna, Walnut Creek, CA

Liked: Staff & service
We had a wonderful stay at eskaya! The staff was very helpful and the location was perfect. The rooms were a little outdated, and there was a lot of construction going on while we were there that took away from the serenity of the stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and exclusive get-away
Very relaxing stay. Great view from the main pool which we had to ourselves all the time. Friendly and efficient service. Beautifully designed villa interiors. The food was good but kinda pricey.

10/10 Excellent

Assaf, Tel-Aviv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort with good service
What a place. The infinity pool is amazing, the room is big and luxurious. To be honest, this is way out of our normal league, but we got this on an amazing promotion, so my impration is that of someone who is not used to this level of hotel. With this accounted for, the hotel has great service and attention to details is top notch.

10/10 Excellent

Julee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great getaway
The hotel and service is amazing. The facilities are perfect and the beach and infinity pool are gorgeous. It was a relaxing getaway and I'd definitely recommend this place to others.

10/10 Excellent

Jennifer, Taipei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for peace of mind
All the staff at Eskaya were extremely friendly! They cared about our stay and made us feel special. The beach at Eskaya is very tranquil, away from the bustling crowd which is great if you are looking for some seclusion. And the resort is only 10 mind tricycle ride away from Alona Beach, so it is not too far away from entertainment and food either!! We loved the resort! It does come with a high price tag! But the reward is absolutely wonderful!!!

6/10 Okay

Verified traveller

Travelled with family and small children
そもそも今の世界的ロックダウンの中で、行けるわけがありません。このようなメールは止めた方が良いです。宿泊施設にも失礼です
Stayed 2 nights in Apr 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

JAN KEH FEI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
網路很弱
Stayed 2 nights in Jan 2020

8/10 Good

Gang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
安静的度假村
度假村的接送机服务很好,让人难忘,从用车到人员,都有别于其他酒店、度假村。 度假村很大,很安静,适合在村里休息。海滩没人,但是水草很多,不太适合游泳,不过,无边泳池很美而且人很少,大人孩子很喜欢。 早餐有美式、菲式和日式,量很大,吃过早餐后基本不用考虑午餐了。菲式早餐是我的首选,尤其是那个牛肉,好像叫Beef Tapa,和烤鱼,接近中餐。晚餐也不错,有乐队,点了著名的Anak,很美好的晚餐体验。 度假村比较贴近自然,所以免不了有蚊虫蚂蚁骚扰,适合喜欢安静、自然的人度假。
Stayed 3 nights in Jul 2019

10/10 Excellent

BORA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친절한서비스 만족스럽구요 아무래도 좀 외곽에있어서 아로나 나가려면 툭툭이나 택시이용해야합니다 그외 시설너무 깔끔하고 저희는 빌라 씨뷰 풀빌라 묵었어요 킹베드 하나와 주방, 식탁있고 약간 쇼파같은 베드 2개있어 4명이 충분히 주무실수있어요~
Stayed 1 night in Aug 2019

10/10 Excellent

JIAXI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
超级棒!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Bohol, nice views and fabolous villas
Stayed 4 nights in Aug 2018

6/10 Okay

NATHALIE, andresy

Hôtel avec une super situation, mais vieillissant.
Hôtel très bien conçu, au calme idéal pour des séjours reposants loin de l'excitation de grands clubs. Le personnel est sympa, la nourriture correcte et les villas originales. Cependant deux ombres viennent ternir le tableau : une infrastructure vieillissante non rénovée (avec de plus une plage qui ne correspond plus aux photos...) et un déficit de services (bar de la piscine fermée, sports nautiques discrets et services du lobby restreints). Bref, un tarif haut qui ne se justifie plus...
Stayed 6 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋が広く、プライベートプールがとても快適。毎日プールも含めて清掃してくれるのでとても気持ちがよかったです。 エクスカーションもこちらの希望を汲んで、最適なスケジュールを組んでくれた。従業員は誰もかれもとてもフレンドリーで、最高でした。 また行きたいし、友人にも勧めたいと思います。
Stayed 4 nights in Aug 2018

10/10 Excellent

kisoon, 서울

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
전반적으로 편안하고 직원들 또한 친절했어요. 다만 옥외에 욕실이 있어 위생과 면역관리면에서 많이 부족해보였습니다. 또한 중심가에서 먼거리에 있는만큼 마사지.헬스케어,리조트내 마트 등의 편의시설이 보강된다면 최고의 리조트로 평가되지 않을까요!^^
Stayed 4 nights in Jul 2018

10/10 Excellent

LeeChaehyoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
프라이버시가 보장되는 완벽한 휴식~
가족과의 시간에 온전하게 집중할수 있는 최적의 환경입니다. 소중한 사람에게 집중할수 있는 시간
Stayed 3 nights in Jun 2018

4/10 Poor

블랙올리브, 서울

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
전동카트사고
가족여행 5박을 예약하고 처음으로 필리핀보홀 에스카야리조트(그랜드빌라)을 가게 되었습니다. 삼일째 되던 날 아이들은 룸에 있고 남편과 인근 마트에 다녀오다가 호텔입구에서 전동카트(버기/골프카트)를 탔는데 커브를 돌다 제가 카트에서 떨어졌습니다. 운전하던 분은 당황스러워하며 스파실로 데려갔고 거기서 너무나 엉망인 응급처치를 했습니다. 왼발이 접질리고 왼발에 아스팔트에 떨어져 상처가 세군데가 났죠. ㅠ ㅠ 늦은 시간이라 일단 마무리하고 그 다음날 호텔매니져의 사과라든지 직원의 사과는 전혀 없었습니다. 여러곳의 여행을 다녀봤지만 이러한 태도의 호텔은 처음입니다. 서울에 돌아오자마자 너무 화가나서 글 올립니다. 다시는 가고 싶지 않고 추천하고 싶지 않은 리조트입니다. 가게되시면 꼭 여행자보험에 가입하시고 안전에 유의 하시기 바랍니다.
Stayed 5 nights in Jun 2018

10/10 Excellent

Hyeong Bin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so nice. Pool was fantastic and service was excellent. Food was very delicious(even room service). They served massage for free(for once) which was very good.
Stayed 3 nights in May 2018