Garza Cabin | Bathroom | Shower, rainfall showerhead, towels, soap
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Reviews of Natubri Ecohotel

3.5 out of 5
Natubri Ecohotel
Vereda el Muna, Natubri Experiencia Suprema, San Francisco, San Francisco

Reviews

10

Exceptional

Rating 10 - Excellent. 10 out of 11 reviews" "
Rating 8 - Good. 1 out of 11 reviews" "
Rating 6 - Okay. 0 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Peggy, Shoreline

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was amazing. We were lucky enough to have the place for ourselves, the service was excellent. Mi only complaint is that there were no pictures of the second bedroom and it was smaller than expected.
Stayed 2 nights in May 2024
Response from Liliana on 17 May 2024
Dear guest,We are delighted to hear that you had an amazing experience at our establishment and that you enjoyed the exclusivity and excellent service provided. We always aim to create beautiful and personal experience for our guests.We appreciate your feedback and recognize the importance of accurately representing all aspects of our accommodations, we are pleased to inform you that we have collaborated with Expedia to review and update the photos and descriptions of our rooms.Warm regards, The Customer Service Team

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Our recent experience at Natubri Ecohotel was nothing short of exceptional. Nestled amidst nature's beauty, this ecohotel provided the perfect setting for a relaxing retreat away from the hustle and bustle of everyday life. From the moment we arrived, we were greeted with warm hospitality and attentive service by Liliana. The staff went above and beyond to ensure that our stay was comfortable and enjoyable. Whether it was helping us with our luggage to our cabin or providing recommendations for nearby hiking trails, their dedication to customer satisfaction was truly commendable. The propety and surroundings itself was well-maintained and thoughtfully designed. The small cabins offered plenty of privacy, allowing us to fully immerse ourselves in nature without feeling crowded. In summary, our experience at Natubri Ecohotel exceeded all expectations. With its tranquil setting, attentive service, and array of amenities, it's the perfect destination for anyone seeking a rejuvenating experience. Can't wait to go back to this wondurfull place p.s. food was amazing!!!!!!
Stayed 2 nights in Apr 2024
Response from Liliana on 17 May 2024
Dear Roberto,Thank you for taking the time to share your wonderful experience at Natubri Ecohotel. We are thrilled to hear that our efforts to create a serene and private retreat in the heart of nature have been so well received.Your kind words about our staff fill us with pride, as we strive to provide not just service, but an experience that resonates with the comfort and satisfaction of our guests. It’s gratifying to know that our dedication to customer service made a significant impact on your stay.Our goal is to offer a space where guests can unwind and connect with nature, and it sounds like we succeeded with your visit.Best regards, The Natubri Ecohotel Team

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very well designed hotel with great attention to detail and an excellent structure overlooking spectacular mountains. The food is excellent and ther is an unmissable open fire place. The owners and the staff are great. If you are looking for peace and being close to nature, this is the place for you!
Stayed 1 night in Oct 2023
Response from Liliana on 19 Oct 2023
Dear Valentina& Christopher, Valentina, thank you so much for taking time to send us this evaluation about your experience at our Ecohotel, we are exciting about it!. We are glad when our guest feels connected to nature and this amazing landscape. It’s always great to hear about Natubri is a place that inspire positive energy and good vibes. Welcome again!

10/10 Excellent

Wanda

Stayed 2 nights in Oct 2023

10/10 Excellent

LUZ A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiencia Inolvidable
El spa del hotel, la comida, la atención, las instalaciones, levantarte con el canto de los pájaros, la escalada cumplieron con las expectativas del viaje. Vale la pena conocerlo y vivir esta experiencia inolvidable en familia con la mascota que también fue muy feliz. Quiero resaltar la atención de todas las personas del hotel, la persona que maneja el spa excelente, Roxana fue muy amable y nos acompaño en todo lo que necesitábamos, las señoras de la cocina lo hicieron perfecto, comida deliciosa y la mascota del hotel Azul el mas amoroso y tierno perrito. En fin volveria sin pensarlo, les recomiendo lo conozca vale totalmente la pena.
Stayed 1 night in Oct 2023
Response from Liliana on 19 Oct 2023
Estimada Luz Angela, que lindo mensaje y mil gracias por tomar el tiempo para enviarlo. Solo agradecimientos a Uds por tan calidas conversaciones y energia positiva que nos entregaron en todo momento, fue un verdadero gusto tenerlos aqui y verlos tan felices. Gracias por resaltar el trabajo del equipo, para nosotros es un placer servir. Regresen pronto a esta su casa!

8/10 Good

Gustavo A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Recomendado, excelente servicio y mucha naturaleza
Es un sitio muy agradable, con varias actividades para hacer en familia! La atención de todo el personal es excelente, siempre prestos a colaborar. Un detalle que no me gustó es que las habitaciones cuando uno viaja en familia están separadas y debe uno salir de la cabaña para ir a la habitación principal o al baño. El sitio tiene una vista espectacular, se respira tranquilidad y mucha paz, es rodeado de mucha naturaleza! Es muy divertido para niños ya que hay varias actividades... las caminatas tambien muy cheveres
Stayed 2 nights in Aug 2023

10/10 Excellent

MYUNGJIK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Experience _ Ecohotel_Family trip
It was wonderful experience. Hotel owner and staffs are very kind and excellent attention and service.
Stayed 1 night in Jul 2023
Response from Liliana on 25 Jul 2023
Mr Myung, thank you for your visit, It was our pleasure to know you and your family, please come back to Natubri Ecohotel again, have a very good trip around Colombia.

10/10 Excellent

LAURA DANIELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio muy amables de principio a fin volvería sin duda
Stayed 1 night in Jun 2023
Response from Liliana on 14 Jun 2023
Laura, muchas gracias por visitarnos, fue un gusto atenderlos; esperamos que regresen para disfrutar aun más de este maravilloso lugar. Éxitos

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio
Excelente servicio. Todo el staff muy amable empezando por Liliana y Rossana. Las cabañas son muy cómodas y con la suficiente privacidad. El ambiente es muy cálido y acogedor.
Stayed 1 night in May 2023
Response from Liliana Natubri on 24 May 2023
Muchas gracias Miguel por elegir a Natubri, fue un gusto tenerlos en este pequeño paraíso que construimos con amor para que Ustedes puedan disfrutar y sentir la naturaleza con comodidad. Esperamos su pronto regreso!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La vista es hermosa
El lugar es increíble para desconectarse y disfrutar de la naturaleza. Las vistas desde las cabañas son hermosas. La cabaña es muy cómoda y aseada. Los platos del menú son preparados con ingredientes cultivados en el área, y la comida en general es rica. La amabilidad de los dueños y empleados también permite a los huéspedes disfrutar de la estadía y de la atención brindada.
Stayed 1 night in May 2023
Response from Liliana on 8 May 2023
Laura, gracias por visitarnos y por las conversaciones tan amables que tuvimos, fue un gusto recibirlos y estamos encantados de volver a tenerlos en Natubri. Feliz dia!