Title: Lancaster House Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Lancaster House Family-friendly hotel with 2 restaurants and full-service spa ![Lobby](https://images.trvl-media.com/lodging/1000000/60000/54800/54756/8129b37a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor spa tub](https://images.trvl-media.com/lodging/1000000/60000/54800/54756/8ce6b4e9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/1000000/60000/54800/54756/845d004a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Billiards](https://images.trvl-media.com/lodging/1000000/60000/54800/54756/293db78c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/1000000/60000/54800/54756/0c652502.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Experience the warmth and elegance of Lancaster House, an upscale family-friendly hotel near Virrey Park. Treat your senses to a deep-tissue massage, international cuisine at one of two on-site restaurants or enjoy kids' meals with the whole family. With free in-room WiFi, express check-out and luggage storage you'll feel right at home. VIP Access 8.4 Very good ## Popular amenities - - Kitchen - Hot tub - Bar - Pet-friendly - Spa VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov 24 - Nov 25](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=54756&PinnedHotelID=54756&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=54756&PinnedHotelID=54756&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 25 - Nov 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=54756&PinnedHotelID=54756&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=54756&PinnedHotelID=54756&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=54756&PinnedHotelID=54756&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=54756&PinnedHotelID=54756&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=54756&PinnedHotelID=54756&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=54756&PinnedHotelID=54756&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 3 of 3 rooms ![Family Suite, 2 Bedrooms | Down duvets, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/60000/54800/54756/6ae01a2f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, 2 Bedrooms 8.4 Very good 5 reviews ### Highlights Separate dining area Separate sitting area Soundproofed Heating Free rollaway/extra beds Free cots/infant beds Kitchen Mini-fridge - 900 sq ft - 2 bedrooms - City view - Sleeps 2 - 2 Queen Beds ![Junior Suite, 1 Bedroom | Down duvets, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/60000/54800/54756/78b9fd16.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Bedroom 8.8 Excellent 35 reviews ### Highlights Separate dining area Separate sitting area Soundproofed Heating Free rollaway/extra beds Free cots/infant beds Kitchen Mini-fridge - 613 sq ft - 1 bedroom - City view - Sleeps 3 - 1 Queen Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed ![Junior Suite, 1 Bedroom, Terrace | Down duvets, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/60000/54800/54756/253e8616.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Bedroom, Terrace 9.0 Wonderful 11 reviews ### Highlights Furnished patio Separate dining area Separate sitting area Soundproofed Heating Free rollaway/extra beds Free cots/infant beds Kitchen - 645 sq ft - 1 bedroom - City view - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed ## You may also like Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/7000000/6370000/6361800/6361784/7ff9955b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Click Clack Hotel Bogota Chicó - Free WiFi - Restaurant - Breakfast available - Parking available 8.6 Excellent 1,005 reviews £90 additional charges may apply 24 Dec - 25 Dec [](https://www.expedia.co.uk/Bogota-Hotels-The-Click-Clack-Hotel-Bogota.h6361784.Hotel-Information?chkin=2025-12-24&chkout=2025-12-25&rm1=a2®ionId=178238&destination=Bogotá (and vicinity)&destType=MARKET&latLong=4.627899,-74.081017&searchId=7710b26e-12cd-4ebc-87f5-60086d78edbb&top_cur=GBP) Ad ![Reception](https://images.trvl-media.com/lodging/28000000/27130000/27128800/27128798/5cceab7b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### GHL Hotel Bogota Occidente Cota - Breakfast included - Free WiFi - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FBogota-Hotels-Lancaster-House.h54756.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FBogota-Hotels-Lancaster-House.h54756.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C4.69502%2C-74.05547&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DySnL_FYh35L1YhLbSeHASriNbg=) Paralela Autonorte No 106B - 28, Bogotá, Distrito Capital, 110111 #### What's nearby - Iserra 100 Shopping Mall - 16 min walk - 0.9 miles - La Castellana National Theater - 17 min walk - 1.0 mile - Unicentro Bogotá - 2 min drive - 1.1 miles - Virrey Park - 3 min drive - 1.6 miles - 93 Park - 4 min drive - 2.3 miles #### Getting around - Estación Usaquén Station - 11 min drive - San Antonio Station - 18 min drive - Bogotá (BOG-El Dorado Intl.) - 36 min drive #### Restaurants - ‪Viva La Vida - ‬5 min walk - ‪Tostao' - ‬2 min walk - ‪Seratta Gourmand Market - ‬5 min walk - ‪Hamburguesas El Corral - ‬7 min walk - ‪J&R - ‬9 min walk ## About this property ### Lancaster House Upscale family-friendly hotel near Virrey Park Located close to La Castellana National Theater and World Trade Center, Lancaster House provides a terrace, a garden and a library. Indulge in a facial, a deep-tissue massage and a body treatment at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception. You'll also enjoy perks such as: - Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge) - Express check-out, multilingual staff and massage treatment rooms - Coffee/tea in reception, a water dispenser and luggage storage - Guest reviews speak highly of the helpful staff Room features All 55 rooms feature comforts, such as 24-hour room service and laptop-friendly workspaces, as well as perks, such as separate sitting areas and separate dining areas. More conveniences in all rooms include: - Highchairs, free infant beds and free extra beds - Recycling, LED light bulbs and eco-friendly cleaning products - Eco-friendly toiletries and hairdryers - 100-cm HDTVs with premium channels and DVD players - Separate sitting areas, separate dining areas and kitchens ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/37000000/36090000/36089700/36089613/e3b19abf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hemma Bogotá Country Luxury Suites Hotel Usaquén - Hot tub - Kitchen - Pet-friendly - Free WiFi 8.4 Very good 232 reviews £49 additional charges may apply 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=36089613&PinnedHotelID=36089613&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/6000000/5060000/5059000/5058974/88561751.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel B3 Virrey Chicó - Breakfast included - Pet-friendly - 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Hot tub - Breakfast included - Spa - Free WiFi 9.2 Wonderful 556 reviews £52 additional charges may apply 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=7362274&PinnedHotelID=7362274&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor banquet area](https://images.trvl-media.com/lodging/2000000/1680000/1675900/1675805/02cde251.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tequendama Suites Bogota Santa Fe - Spa - Pet-friendly - Free WiFi - Restaurant 8.6 Excellent 1,023 reviews £41 additional charges may apply 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=1675805&PinnedHotelID=1675805&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Area shuttle (surcharge) - Parking on site (USD 5 per night) - Wheelchair-accessible parking available ### Food and drink - Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 10 for adults and USD 10 for children - 2 restaurants - A bar/lounge - Coffee and tea in common areas ### Restaurants on site - Bistro 106 - Chimney Bar - Gatsby ### Things to do - 24-hour health club - Billiards/pool table - Full-service spa - Hot tub - Karaoke - Library - Piano - Sauna - TV in common areas ### Family friendly - DVD player - Free rollaway/extra bed - High chair - In-room cot - In-room kitchen - In-room microwave - Laundry facilities - Living room - Mini-fridge - Separate bedroom - Separate in-room dining area - Soundproofed rooms ### Conveniences - 24-hour front desk - Gift shop/newsstand - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - 24-hour business centre - 7 meeting rooms - Computer station - Conference centre (646 square foot of space) ### Outdoors - Garden - Terrace ### Full-service spa - Ayurvedic treatments - Deep-tissue massages - Facials - Hot stone massages - In-room massages - Spa open daily - Thalassotherapy - Treatment room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 3 accessible parking spaces - Accessible airport shuttle - Braille/raised signage - Front entrance ramp - Grab bar in shower (89 centimetre high) - Lift (32 centimetre wide door) - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible restaurant ### More - 1 building - 8 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Banquet hall - Built in 1996 - Communal living room - Comprehensive recycling policy - Eco-friendly cleaning products used - Fireplace in lobby - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - Smoke-free property - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Free cot - Free rollaway/extra bed - Pillowtop mattress ### Bathroom - Free toiletries - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 100-cm LCD TV with premium satellite channels - DVD player - MP3 dock ### Food and drink - 24-hour room service - Champagne service - Coffee/tea maker - Cookware, dishware, and utensils - Freezer - Hob - Kitchen - Microwave - Mini-fridge - Minibar - Separate dining area ### More - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Heating - Iron/ironing board on request - Laptop workspace - LED lighting - Living room - Phone - Portable fan - Recycling - Safe - Separate sitting area - Soundproofed rooms - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 4:00 AM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 20, per pet, per night, plus a deposit of USD 20 per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Free rollaway/extra beds! Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Christmas Eve (24 December) Gala Dinner per adult: USD 35 - Christmas Eve (24 December) Gala Dinner per child: USD 25 (up to 12 years old) - New Year's Eve (31 December) Gala Dinner per adult: USD 65 - New Year's Eve (31 December) Gala Dinner per child: USD 30 (up to 12 years old) - You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service). We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately USD 10 for adults and from USD 10 for children - Airport shuttle fee: USD 35 per vehicle (return, maximum occupancy 4) - Self-parking fee: USD 5 per night - Pet deposit: USD 20 per night - Pet fee: USD 20 per pet, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Long-term renters welcome This property uses eco-friendly cleaning products Safety features at this property include a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Children under 15 years old are not allowed in the health club, fitness facility or hot tub without adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Lancaster House Aparthotel Lancaster House Aparthotel Bogota Lancaster House Bogota Lancaster Hotel Bogota Lancaster House Hotel Bogota Lancaster House Lancaster House Aparthotel Bogotá Lancaster House Aparthotel Lancaster House Bogotá Aparthotel Lancaster House Bogotá Bogotá Lancaster House Aparthotel Aparthotel Lancaster House Lancaster House Bogota Lancaster House Hotel Lancaster House Bogotá Lancaster House Hotel Bogotá ## Frequently asked questions ### Is Lancaster House pet-friendly? > Yes, cats and dogs are allowed at this property. There's a deposit of USD 20 per night and a fee of USD 20 per pet, per night. Service animals are exempt from fees. ### How much is parking at Lancaster House? > Self-parking is available for USD 5 per night. ### What time is check-in at Lancaster House? > Check-in start time: 3:00 PM; check-in end time: 4:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available from 6:00 AM to 1:00 PM. ### What time is check-out at Lancaster House? > Checkout is at noon. Late check-out is available for a fee (subject to availability). ### Does Lancaster House provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 35 per vehicle applies. ### Where is Lancaster House located? > This family-friendly Bogotá hotel is located in the business district, within 2 mi (3 km) of La Castellana National Theater and Virrey Park. World Trade Center and Hacienda Santa Barbara Mall are also within 3 mi (5 km). Estación Usaquén Station is 28 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Lancaster House Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.2 Location ### 8.8 Staff & service ### 8.8 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 578 8 - Good 219 6 - Okay 95 4 - Poor 50 2 - Terrible 69 ### 10/10 Excellent #### jeremy 18 Nov 2025 Liked: Cleanliness Decent for ocean front at affordable rate. ##### jeremy Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Campo 25 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice staff, good customer service ##### Campo Stayed 8 nights in Oct 2025 ### 6/10 Okay #### Cesar 8 Nov 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Room was not what I expected, felt dated, not the best view, breakfast felt very limited options. Staff was very nice and attentive. ##### Cesar Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Daniel 27 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff. Nice and friendly ##### Daniel Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Jaime 5 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent ##### Jaime Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Jaime 22 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s an amazing hotel to stay in Bogotá ##### Jaime Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Osman 5 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I highly recommend this place for first-time visitors to Bogotá. It’s located in a safe and convenient neighborhood. You will have internet access, TV, a sauna, jacuzzi, a small gym and a 24/7 room service. You can easily get around the city using public transportation, or simply order an Uber or taxi right from the front of the hotel. ##### Osman Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Maria 27 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was Clean and the Staff were friendly. Good service!! I highly recommend!! Thank you so much for what you did for me!! ##### Maria Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Timothy 11 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Comfortable, good breakfast. Wonderful and attentive staff ##### Timothy Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Magaly 16 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities They did all they can to make us feel comfortable. ##### Magaly Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Javier 26 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Every thinks is good for my nice hotel ##### Javier Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Sandra 30 Mar 2025 Liked: Staff & service, amenities, property conditions & facilities The location is excellent, the staff is very friendly and the buffet breakfast was the best!! ##### Sandra Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Angel 28 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very Good ##### Angel Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### william 27 Jul 2025 Staff very friendly front desk waiters in breakfast hosted capitán hk every one very nice ##### william Stayed 6 nights in Jul 2025 ### 8/10 Good #### Leonardo T. 23 Oct 2025 Liked: Cleanliness, amenities Satisfactory stay . Breakfast was superb in choices and presentation..weak internet connectivity. Request , staff should be bilinguals that speaks English as well especially the concierge who answers the phone .. I feel safe inside the premises. All issues was attended to with urgency . Thank you . ##### Leonardo T. Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Concetta 1 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel and attentive staff! ##### Concetta Stayed 2 nights in Mar 2025 ### 6/10 Okay #### Jorge 26 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property needs renovation but is otherwise ok for the price. ##### Jorge Stayed 1 night in Jun 2025 ### 4/10 Poor #### Kaimbreyan 17 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service The 24hr airport transportation that they're advertising online is a lie. Also the property is about 30-40 minutes away from the airport... not 16 minutes how they're advertising. The place is clean and the food is good. ##### Kaimbreyan Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Magaly 23 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our stay at the Hotel was absolutely fantastic from start to finish. The entire staff was incredibly kind and attentive, making us feel welcome and well-cared for throughout our visit. The location is a major plus. It's conveniently close to the airport, which made our arrival and departure a breeze, and the neighborhood felt very safe. We were also thrilled to find that it's just a short trip to the city center, which gave us the perfect balance of peace and accessibility. Getting around was so easy. Taxis and Ubers were readily available within minutes, allowing us to explore the area without any hassle. We would highly recommend this hotel to anyone looking for a comfortable, convenient, and friendly place to stay. ##### Magaly Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Lilian 4 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Wonderful service ![Nos encantó todo de este hotel. Volveremos de seguro. ](https://a.travel-assets.com/ugc/hotel-reviews/e09ced6c-c745-4b12-b324-8dfd0190134e-1751593911668.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![The best breakfast ever](https://a.travel-assets.com/ugc/hotel-reviews/ea11340b-c0f5-4f39-8f24-ba8262c167fa-1751593910428.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/68942a05-26cc-4ee3-b113-7b9fcc0491c5-1751593911761.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/60acfe7f-2d92-4bbf-a998-817b31a198f1-1751593910626.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lilian Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Yadira 26 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Expedia has wrong information about this hotel. They said they include shuttle but it is an additional cost of $22. And they state they are 16 minutes away from the airport, which is not true. They are 45 minutes away, so if you are just spending the night for a layover, be aware of the timing. ##### Yadira Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Julieth 12 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our last room was amazing, we love it. ##### Julieth Stayed 3 nights in Apr 2025 ### 8/10 Good #### Maria Gabriela 8 Oct 2025 Liked: Cleanliness, staff & service It’s a good property. And service is really good, but they have a really bad Internet connection and they didn’t accept MasterCard. This made things very difficult on checkout for me because both my debit card and my credit card are MasterCard. For this reason I may not be able to stay here any longer, which is a pity cause. I normally stay here all the time. ##### Maria Gabriela Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Dino 28 Nov 2024 Liked: Cleanliness, amenities, property conditions & facilities Beautiful stay I will for sure stay again ##### Dino Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Angel 26 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities All good ##### Angel Stayed 3 nights in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Green Bay Resort & Spa](https://www.expedia.co.uk/Milas-Hotels-Crystal-Green-Bay-Resort-Spa-All-Inclusive.h8191597.Hotel-Information) > > [Hotels in Manchester](https://www.expedia.co.uk/Manchester-Hotels.d2205.Travel-Guide-Hotels) > > [The Ahwahnee](https://www.expedia.co.uk/Yosemite-National-Park-Hotels-The-Ahwahnee.h974797.Hotel-Information) > > [The Strand Hotel](https://www.expedia.co.uk/Ballyliffin-Hotels-The-Strand-Hotel.h15932701.Hotel-Information) > > [Hotel Menorca Binibeca - Adults Recommended- by Pierre & Vacances Premium](https://www.expedia.co.uk/Sant-Lluis-Hotels-Menorca-Binibeca-By-Pierre-Vacances-Premium.h2687116.Hotel-Information) > > [Suite Hotel Eden Mar](https://www.expedia.co.uk/Funchal-Hotels-Suite-Hotel-Eden-Mar.h527443.Hotel-Information) > > [Tivoli Alvor Algarve Resort](https://www.expedia.co.uk/Portimao-Hotels-Tivoli-Alvor-Algarve-Resort.h33811605.Hotel-Information) > > [Hotels with Balcony in London](https://www.expedia.co.uk/London-Hotels-Hotels-With-Balcony.0-0-d178279-tHotelswithBalcony.Travel-Guide-Filter-Hotels) > > [Adults Only Resorts & Hotels in London](https://www.expedia.co.uk/London-Hotels-Adults-Only-Resorts.0-0-d178279-tAdultsOnlyResorts.Travel-Guide-Filter-Hotels) > > [Radisson Blu Arlandia Hotel](https://www.expedia.co.uk/Arlanda-Hotels-Radisson-Blu-Arlandia-Hotel.h10824.Hotel-Information) > > [Hotel Best Indalo](https://www.expedia.co.uk/Mojacar-Hotels-Hotel-Best-Indalo.h1201489.Hotel-Information) > > [All-Inclusive Hotels in Marmaris](https://www.expedia.co.uk/Marmaris-Hotels-All-Inclusive-Hotel.0-0-d6054843-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [BestWestern Hotels in London](https://www.expedia.co.uk/London-Hotels-Best-Western.0-0-d178279--bBestWestern.Travel-Guide-Filter-Hotels) > > [JW Marriott Hotel Bogota](https://www.expedia.co.uk/Bogota-Hotels-JW-Marriott-Hotel-Bogota.h3565915.Hotel-Information) > > [Hotels with Entertainment in Callander](https://www.expedia.co.uk/Callander-Hotels-Hotel-With-Entertainment.0-0-d11237-thotelwithentertainment.Travel-Guide-Filter-Hotels) > > [Hux Hotel](https://www.expedia.co.uk/London-Hotels-Hux-Hotel.h16877390.Hotel-Information) > > [Parque Santiago 2 apartment number 410 sea view](https://www.expedia.co.uk/Arona-Hotels-Playa-Las-Americas-Apartamento-Com-Vista-Para-O-Mar-No-Parque-Santiago-2.h27446232.Hotel-Information) > > [Jumeirah Capri Palace](https://www.expedia.co.uk/Anacapri-Hotels-Capri-Palace-Jumeirah.h23530.Hotel-Information) > > [Hilton Marsa Alam Nubian Resort](https://www.expedia.co.uk/Marsa-Alam-Hotels-Hilton-Marsa-Alam-Nubian-Resort.h4472758.Hotel-Information) > > [Trivelles Regency Nottingham](https://www.expedia.co.uk/Nottingham-Hotels-Trivelles-Regency-Nottingham.h19302318.Hotel-Information) ### Flights > [Darwin Airline SA Lugano](https://www.expedia.co.uk/Darwin-Airline-SA-Lugano-Flights.c0D.Travel-Guide-Airlines) > > [Flights from Accra (ACC) to Istanbul (IST)](https://www.expedia.co.uk/lp/flights/acc/ist/accra-to-istanbul) > > [flights from manchester airport](https://www.expedia.co.uk/lp/airports/man/flights-from-manchester-airport) > > [Flights from Accra (ACC) to Sunyani (NYI)](https://www.expedia.co.uk/lp/flights/acc/nyi/accra-to-sunyani) ### Cars > [Car hire in Aberystwyth](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Aberystwyth.d182842.Car-Hire-Guide) ### Packages > [Candolim Holidays](https://www.expedia.co.uk/Candolim.d6034456.Holidays-City-Breaks) > > [Kotor Old Town Walls](https://www.expedia.co.uk/Kotor-Old-Town-Walls-Kotor-Old-Town.d6115358.Attraction)